Big B Blacktopping Service Reviews (43)
As predicted, I have not heard a single thing from Big B and sons My driveway is still not repaired, I have received no calls to explain their inability to make good on their promiseDo I need
I [redacted] have talked to Mr. [redacted] and agreed to repair driveway by the end of Feb. if weather permits.
Review: Driveway poured on 8|30|12. Driveway held water in three large places to form deep puddles. We notified [redacted] the next day, he came out and said He would correct the problem by filling the lows spots and smoothing the asphalt out that this was not a big problem.We told him we did not want a bothed up job or sloppy patching and He told us again NO PROBLEM, HE would get a hold of us by the end of that week, and let us know when he would have his crew out here. Since than I have called to him a couple of times and so has my husband. As of today 10/18/12 our new driveway that we were told would not have standing water by his son (who wrote up the contract ) is still holding water in three places plus our new sidewalk is very uneven. He guarantees his work on his contract . everytime we"ve called him we were told he'd be out this week. AND AS OF TODAY . "NOTHING" This is what we paid $3,375.00. for , a driveway you can wash your shoes onDesired Settlement: To just get a nice driveway that doesn't hold water and has the proper run off like we were told from the begining. Our old asphalt held water. His son guaranteed us that if we let them have the job we wouldn t have holding water. We just want what we paid for and not this run around.
Review: On June 17 2014 I had this company resurface my drive way and was told how many years of business they were in and how great their work was. I was told not to drive on driveway for one or two days'. I waited three days before driving on it,when I pulled on the drive a place by the garage crumbled and broke apart.It apparently was not compacted down hard enough. I called [redacted] who I dealt with and complained about the problem.a couple of days later he came out and looked at the drive and told me he would be back on the seventh of July 2014 to cut that part out and repair it.I showed him another part of the drive that looked to porous and not compacted down enough. He said he would take care of that too by heating the area with a torch and putting sand on it and compacting it to give it a smoother more dependable surface.I have called them numerous time and get their voice mail, I leave a message and they refuse to contact me back. I am being given the run around by this company who apparently is not living up to the promises or guarantee of the company.Desired Settlement: I want my driveway to be repaired the correct way or I want a complete refund for poor workmanship.I want this done in a timely professional manner.
Review: Last year I opened a checking account for my minor daughter. I was told that when she turned 18, she would be on her own account. Last September she turned 18 and moved out on her own. My daughter subsequently fell victim to a check writing fraud whereby someone promised her work in exchange for funds and wrote her a check. When they gave her this check, they asked for a bit of cash in return which sadly, she gave. The check itself ended up bouncing. I assumed this issue was being dealt with when my daughter spoke to me about it, what proceeded to happen was yesterday all funds I had both in my personal accounts AND a mutual account with my fiancÃ© (who is NOT even a legal guardian/parent of my daughter!) were removed and I got a phone call from the bank claiming I am now liable. It was at THIS point I was told they'd taken my funds. I attempted to go in person yesterday to resolve the issue and no compromise was offered. I asked what of holding personal checks for a few days and only giving clients a few hundred dollars until the check clears, her response was "you are responsible for what you put in your account..." Well, that's great accept I didn't put this check in any account! I can not control what happens with my ADULT child and I had NO idea that they automatically leave parents on childrens accounts after the child turns 18, apparently you must manually go in and have yourself removed. If this were a stolen credit card, they would've helped us-I was just flabbergasted that NO help whatsoever was offered and that they took all money from my accounts. It's almost like saying, "sorry your credit card got stolen but you got it stolen so it's your fault." They didn't offer any sort of help or any sort of payment plan-nothing and now I have no gas or food funds for the week. Desired Settlement: Remove my name IMMEDIATELY from my daughters account. I did not authorize myself to remain on her account beyond the lawful age of adulthood in Washington state, which is 18 and she will be 19 in September. ALSO-offer a hand out to parents and make it CLEAR that they have this practice and that they MUST come in and remove themselves from their child's account when their child is 18 or risk being held liable for their ADULT child's actions. Finally, offer media on various scams to educate their younger customers. This is their policy and I hate to think of a senior citizen banking there and having this happen to them.
Review: This credit union, say I opened a visa card account when I did not. I looked at the application and there was a lot of wrong information on it. For example, it says I own Rental property and I do not own any rental property. They want to try to get me to pay back these charges, but I will not. Also, I have a line of credit at BECU and I only used $3,000 from the line of credit and they want me to pay back all of this activity. I told them I will not.
Review: Loan number XXXXXXXXXX
Review: On 5/29/2014 we purchased a 2014 Chevrolet Silverado P/u from [redacted] in Aberdeen. We transferred the Insurance from the vehicle we traded in to the new truck. It was 3 days later when [redacted] found financing at a lower interest rate. We have since received three notices from BECU that we were not insured. The last one that came was a "Notice of Collateral Protection Insurance". The coverage period was from 06/02/2014 to 06/02/2015. The premium cost was $6489.00. For one year, I think that amount is excessive. I called and talked to the Manager of BECU and finally got it straightened out (I hope). I told [redacted] at BECU that I wanted a letter stating that we no longer owe the $6489.00. We have yet to receive that letter. We have received phone calls from them wanting us to change our accounts to them. We live in Hoquiam, Wa. Why would we want to bank in Tukwila.
Review: In April of 2012, I contacted BECU to get the title to my [redacted] as I was selling it. When I contacted BECU, I was told I still had an outstanding of $300+ and it was with [redacted] There should never have been an outstanding balance, it was incorrect on BECU's end.
Review: BECU is inconsistently alleging that the 2014 Subaru WRX STI 5-Door Hatchback subject to an automotive loan is not currently insured.
Review: I used BECU's home loan department loan application process to apply for a loan however the process has become faulty due to the fact the website has been plagued by the online loan application steps. Somewhere during loan application steps, it gets to the stage where it checks for a credit check retrieval and page will sit there forever. Problem existed when I first time apply for home loan back in jun/11/2012 and after more than a year later, I went through same application process and the online application webpage hangs at the exactly same spot where it is retrieveing the credit information about applicants. This signifies BECU's lack of quality and responsiveness to their customer complaints and should be resolved. As a result, I had to call their customer service to finish the loan process which incurs me an additional time, stress and effort. Desired Settlement: 300$ for additional unnecessary time, effort involving calling customer service representative to finish the loan process because of their faulty web design.
Review: Way back on X-XX-XXXX we filed a chargeback with BECU regarding an ink cartridge purchase through [redacted] The carts were represented as new, OEM. In fact, they had expired some three years before the purchase and did not come in [redacted] packaging and were products of Third World countries marked not for resale. The amount in dispute was $69.88 which was posted to BECU account number XXXXXXXXXX on 3-20-2013.
Review: I was supposed to get a check deposited from someone that did not end up going through. That being said, when Monday rolled around and all payments went through and the check that was supposed to be deposited did not, my account over drafted. Now I completely know that I should have checked about 6 times to ensure that check was going to get deposited but that was my mistake. My issue is that because of the circumstances, I feel that I shouldn't have NSF fees. I completely understand if someone just spends money and is not smart with it but this is a situation that makes sense in that I shouldn't be punished in that way by taking more money when it really was not my fault. Desired Settlement: Reimbursement for my 3 NSF fees.
Review: I had an existing HLOC and needed to up the credit limit so I had to apply for a new account. The loan just closed and I see on my account that they took money from my account. No disclosure that they would do this was given to me, nor any documentation or recent. They have no regard for there customers.
Review: On Sunday morning 11/16/14 I woke up and discovered my car window smashed in outside my home, with my wallet stolen from the car. I of course do not keep my wallet in my car normally but it had falled out of my purse the night prior and did not realize. I filed a police report with Snohomish County PD. Then I called BECU and reported my card as stolen/closed the card. The person from the call center I spoke to told me to call on Monday to file the fraud paperwork and order a new card, and that she had turned off the card. There were 3 fraudulent transactions that I could see in my online banking from the debit card that was stolen.
Review: Company in question was hired to blacktop my driveway. After completion I noticed areas of puddling in the new drive. I sent an email to the contractor responsible for the job that contained photos of the areas in question. I was told someone would come to fix the issue. The driveway was completed in May of this year, the issues was brought to their attention in June. It is now November and nothing has been done to repair the problem. Twice I have sent the email, multiple times I have been told someone would be out in 7-10 days to fix this, I have lost track of the number of unanswered phone calls to the company.Desired Settlement: I would just like my driveway fixed the way it should have been months ago.
Review: My wife had a credit card with BECU and accumulated rewards points for using the card which I also used but only as an otherized user. Unfortunately she passed away in June of this year. I went to the credit union to settle our accounts and remove her name from them. They told me the points were no longer valid due to her death. I told them that if there had been a balance on the credit card I would have been liable to re-pay this. Then why should they not be liable to pay me tne rewards points. I believe this to be un-ehtical and very one sided. If it wasn't for their depositors they would not be in business. This is not how you treat your depositorsDesired Settlement: I believe they owe me the points just for the fact that I already lost the love of my life but I was also a user of the credit card.
Review: There was an agreement in January 2012 to reduce payment and interest rate. The payment was reduced, the months were added on to contract without reducing the interest rate. The rate was to be reduced from 9.75% to 7.75%. I noticed in approximately July 2014 when my overall amount due seemed so high, that it was never applied. I inquired about this and they claimed they reduced the interest but it was only for a couple months they went back and gave me credit for about $1000 which does not add up to 2.5 years of interest. The car loan started in November 2007, amount of $6000 was added to loan and undetermined for what. I have paid for 7 years and the balance is still $17000 which does not add up, nobody pays for 14 years to get car paid off! I inquired several times about the payments etc., I asked for an audit of the payments and loan contract but they stated they do not have an audit department. They have repossessed my vehicle with the amount owing after paying for 7 years. I believe the calculation of the loan is incorrect and I do not owe that much balance.Desired Settlement: I am seeking an internal audit of payments, the interest rate not being applied or an offsite audit of the loan and balance. I believe I do not owe that much left on the car.
Review: We have a business account with BECU - two checkings and two savings - which we have had since about May of 2012. We deposit approximately 1 million dollars per year into these accounts combined. BECU's online website - where we can check our accounts - has been down and out of service since 9am yesterday. So far, we have been unable to access our accounts for 26 hours. We did call BECU yesterday morning to complaint about this and all that they said is that their website would be done until today. It is still down. Desired Settlement: Better service. Reliable service.
Big B Blacktopping Service Rating
Description: PAVING CONTRACTORS, CONCRETE REPAIRING, RESTORATION, SEALING & CLEANING
Address: 5159 Hwy 44 E, Shepherdsville, Kentucky, United States, 40165
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