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Bizfi Reviews (46)

[redacted], Because your future receivable agreement was not honored up until closure of your business, your personal guarantee was activated. This activation of your personal guarantee necessitated you to pay back the full amount you owed. Please reach out if you need further assistance or...

clarification. ###-###-####[redacted]

Bizfi Direct initiated a phone call to the merchant to follow up on an inquiry for business funding. The merchant sought to apply for funding, but due to a technical problem, our sales agents were not able to continue the process at that time. Our sales agents offered to call the merchant back in 30...

minutes to complete the application process, which the merchant accepted. Seeking to fulfill our commitment to promptly call the merchant back, our sales agents tried to contact the merchant multiple times (although we do not believe that 25 calls were made). These calls continued in part because we acted under the impression that the merchant was expecting our call. Due to the potentially sensitive nature of business funding, our sales team does not leave voice messages at this stage in the process. When a merchant asks to be added to Bizfi Direct's internal do-not-call list, we immediately seek to comply with their request. Nonetheless, it sometimes can take as long as 30 days for a request to take effect. During this time, merchants may continue to receive calls.Bizfi Direct would never intentionally engage in business practices that are harassing, inappropriate, or overly aggressive. In this case, the volume of calls that the merchant received, and her interaction with out Senior Funding Specialist, indicate a lapse in our business standards. We have reminded our sales staff that rude and overly aggressive sales tactics are unacceptable, and warned those directly involved in this situation that their such conduct will not be tolerated. We sincerely apologize for our conduct in this situation. The merchant has been added to our internal do-not-call list and will not be contacted again.

We apologize for any inconvenience that may have been caused. We have looked into the issue and have had a senior representative reach out to discuss your account and hope to resolve the issue. If you require further assistance please do not hesitate to contact us.

[redacted],We apologize for any inconvenience this has caused you or your business. Our records show that you were contacted after this complaint was filed and your account seems to be in good standing. If you have further issues we encourage you to please reach out to us at...

c[redacted] or by calling us at ###-###-####.

In early June, [redacted], entered into an agreement with Merchant Cash and Capital, LLC (“MCC”), for a merchant cash advance. This agreement provided [redacted] with working capital in exchange for a share of [redacted]’s future revenue. Pursuant to the agreement,...

[redacted] gave MCC explicit authorization to initiate ACH transfers from its business bank account to allow MCC to collect its share of [redacted]’s revenue. Pursuant to this authorization, MCC has collected some but not all of its share of the future revenue sold to it by [redacted]. This includes the transfers that are detailed in the complaint. [redacted] has not complied with the terms of the agreement. In particular, it has breached its obligations with respect to purchased revenues being paid to MCC. Our actions are and have been entirely consistent with the terms of the agreement. We have tried repeatedly to get [redacted] of [redacted] to discuss this issue with us. However, our repeated attempts to contact him go unanswered. We encourage [redacted] and [redacted] to contact us as soon as possible to resolve this issue. Our account representative Dave G[redacted] can be reached directly at ###-###-####. We will also continue to reach out to [redacted] and [redacted] via the contact information that has provided to us.

[redacted]I apologize for the inconvenience you've been caused. I have had reps reach our several times over the past week to attempt to communicate and resolve the issue but have been unable to reach you at the number you've provided. If you wish to discuss further please reach out to us at...

[redacted] or call us at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not agree with there response we had agreed on an amount for them to take out and they have been taking out a higher amount.  On top of that they have not been taking it out by the company name or Number that we were given. They had changed all of there information.  And when they were confronted we immediately got hung up on. With no name of the person we were talking to and they refused to transfer to a manager.  What they have done is fraud and have taken what is to us a lot of money with out authorization.    
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 The number may have been listed as ###-###-####. The caller ID stated NEXT LEVEL FUNDING. Please see to it that these games end.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

No one from the NLF has contacted me on resolving the issue and removing the inquiries from my personal credit.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The amount you were taking out of [redacted] account is not the point for you to sit there and changed your Account information and name, and still take out of our account with out notifying [redacted] about any and all changes is or should be considered fraud and being that you had done so, so  often that [redacted] had to close out there account and transfer to a new bank caused us a great deal of hassle.  [redacted] is looking for a total refund in the amount of 4185.30.  By the way there is no reason to change your routing number on a daily basses unless you know you are in the wrong
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting Next Level Funding concerning the complaint filed by [redacted].  We take complaints such as these very seriously.  Our representatives have contacted [redacted] directly and are currently working with him to resolve the issues he raised. We expect that we will provide the desired resolution of the issues as requested.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

THEY DID NOT SAY THAT THEY WOULD STOP CONTACTING OUR BUSINESS AS WE HAVE REQUESTED FROM THE VERY FIRST TIME THE CALLED OUR COMPANY. NEXT LEVEL FUNDING WAS CONTACTED ON 5/*/15 AND TOLD TO STOP CALLING OUR COMPANY. THEY HAVE MADE REPEATED CALLS TO US, SOMETIMES 3 OR 4 CALLS A DAY. I WANT IT STATED IN RESPONSE THAT WE WILL NOT BE CONTACTED IN ANY FORM (PHONE, MAIL, EMAIL, OR FAX) AT ANYTIME FROM THIS POINT ON. THE REPEATED CALLS THAT WE RECEIVE DAILY, BORDERS ON HARRASSMENT AND WE A [redacted] BUSINESS THAT DOES NOT HAVE TIME TO DEAL WITH MULTIPLE PHONE CALLS FROM THE SAME COMPANY THAT HAS BEEN ASKED MANY TIMES TO STOP CALLING US.I WANT IT ON RECORD THAT THEY WILL NOT CONTACT US IN ANY WAY AT ALL.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dale, We sincerely apologize for any inconvenience that may have been caused. Please know that your name, business name and contact information have been removed. We wish you the best.

This was resolved to our knowledge with the business owner getting his desired resolution. Should any further assistance be needed please contact us at ###-###-#### or [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for bringing this matter to our attention. We have sent a copy of your request for removal from future advertising to the third party marketing company we use and have verified that your business and mailing address has been removed from all future mailings.  Would you like us to send...

you a copy of their confirmation and their contact information?   Thank you again for bringing this to our attention.  We apologize for any inconvenience this matter has caused you.  Please contact us at the following email address; [redacted] should you have any further questions or comments Sincerely,Next Level Funding

Hello,The reason for the calls were a follow up from your call to NLF on 5/*/15.  We apologize for any inconveniences that may have been caused because of the follow up and your DNC request being processed before you initiated this complaint.  If you would like any further information,...

please contact us at [redacted].Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# 11882710, and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I did not sign up on any web...

page.  I did not give anyone authority to call me.  The business is in a conspiracy to defraud others by knowingly hiring this alleged third party to violate the DNC.   The links that the business has put up are false and fraudulent.  The Revdex.com should not post these links.  This is a case of the business being caught red handed in an illegal scam.  They are throwing and slinging mud because they cannot handle the truth.  I have do nothing wrong.  The business is operating a boiler room of scam telemarketers.  These are the facts and the business has chosen to not respond to the complaint.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Anton Ewing

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Description: FINANCING, LOANS-SMALL BUSINESS, FINANCIAL SERVICES, BUSINESS SERVICES (GENERAL), CREDIT CARD PROCESSING SERVICE

Address: 460 Park Avenue South, 10th Floor, New York, New York, United States, 10016

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