Boston Magician Christopher Bolter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Hello,I initiated complaint Case #: [redacted] the history is attached The business reached out to me and claimed there was a technical issue and credited the funds back to my account I again requested the withdrawal of my funds and with withdrawal was denied My account has not been flagged as fraudulent and a hold has been placed on my account I have not gotten no access to any of my funds and am unable to request future withdrawals.I feel as if they may be retaliation to my reporting them to you Do I need to initiate a new complaint or with this one be opened again I plan to follow through with this and seek legal counsel or a class action law suit as this has been done to others also, if they refuse to rectify this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Thanks to Revdex.com for getting the business to reach out, as getting a response through any of their platform is pretty difficult.Thanks to Alexander for taking time to give a detailed explanation, even though this experience has left a bad taste in my mouth and I am sceptical using this serviceI would continue using Payza only if I can reach a human to relate to and air my views, I won't want to wait months or having to go through Revdex.com to get a response.Thanks again Revdex.com for helping me, get them to reach out Sincerely, [redacted] ***

Hi ***, My name is Alexander and I'm contacting you on behalf of Payzas' Customer Satisfaction team.Firstly, allow me to extend our sincerest condolences for the inconvenience and any damages you may have suffered in your dealingsWe understand that you engaged in a business relationship
with "***" under the context of a certain promised return rate. Unfortunately, the summary of the matter is that we cannot be held responsible for the business practices of the merchant or any damages ensuing from your work with them. You have indemnified Payza from any potential damages that may arise from work with any type of online income opportunityPlease consider the following excerpt from our User Agreement, to which consenting is a prerequisite to opening a Payza account:"You are responsible for performing your due diligence on any Sellers with whom you plan on doing businessIf you neglect to perform due diligence on a Seller and do not receive an item you paid for or receive an item that does not appear as the Seller described it, you will be liable for any resulting damagesHowever, if you file a transaction dispute via the Resolution Center, we will work to mediate a resolution that will benefit all parties involved." -Payza Terms and Conditions/User Agreement, Section 2.2: "Liability-Your liability" [***]With that being said, you do still have the ability to file a dispute through your Payza account, which will allow you to file a grievance and have Payza mediate a return between you and the merchant, should it be deemed suitable for the case upon considering all the surrounding factors. If you'd like to file a dispute for transaction in question, you'll find the steps herebelow:Log in to your Payza accountClick on the “Account" tab in the navigation menu to the leftClick on "Resolution Center" Locate the transaction to dispute against and click on “File dispute” Fill in the required information and click on “Next step” Confirm the information and click on “Next step” Read and agree to Payza’s User Agreement and the seller’s terms of service (if applicable) and click on “Finish”Responsibility of the Customer [section 6.5]You may wish to note, that Payza never guarantees or legitimizes the business practices of any given merchantAlthough, we do run verification procedures on the individuals, the business and the website, as well as administer continuous montoring for each merchant, there's no way to predict or prevent a merchant from changing their practices without notice.Our User Agreement even goes as far as to acknowledge the risks associated with this type of business, As stated in the following excerpt of our the agreement (asterisks ours):"It is the responsibility of the customer to read and understand the Refund Policy and Terms of Service (TOS) of the sellerIf the customer believes that the seller failed to provide the product and/or service as stated in the seller's Refund Policy and TOS, the customer may file a dispute within the Resolution Center.Please note that **all payments are done at the customer's own riskFurthermore, all online income opportunities are considered hazardousReturns on these online income opportunities are not guaranteedConsequently, Payza will not guarantee the resolution of a transaction dispute for Payza members who have participated in these endeavors.**"-Payza Terms and Conditions/User Agreement, Section 6.5: "Resolution Center-Responsibility of the customer" [***]We do still encourage you to file your dispute if resolution efforts with the merchant directly do not prove fruitfulYou may wish to contact them at the following address, provided for their customer support: "***". We thank you for your patience and understanding.Cordially,

Hello, According to our system, the funds you are mentioning ($900) have been transferred to a third party successfully this weekWe can assist you with further issues via support ticket. Best,The Payza Team

Hi ***, Thanks for contacting usMy name is Alexander and I'm contacting you on behalf of Payzas' Customer Satisfaction teamI'd be glad to help you today.Firstly, allow me to apologize for the delays in processing your tickets initiallyIn somewhat of a bitter-sweet turn of events, there
has been a recent surge in business here at Payza. That's the sweet part; the bitter part is that we're still adjusting to these new business levels, which means there will be some delays in processing transactions and in responding to customer queruesFor this, we are truly sorry.I've looked into the matter of your frozen funds with our security team, and unfortunately, due to the public nature of the Revdex.com forums and the fact that it involves the other party of the transaction as well, I am limited as to the information I can disclose in relation to your case.Having communicated with our security team, they've advised me that they should be responding to your tickets within the next hours, with more details or further steps to follow.While I apologize for the inconvenience this may cause, we hope to emphasize that such procedures not only serve as a protection for our network but for our clients as well.I hope I've been able to clear this up for youIf you have any other questions, we'd be glad to assist you in any way possible.Sincerely,AlexanderPayza.com

Dear ** ***, I can see that our Customer Support Team responded to your email on May ***The reason for the $chargeback fee was because you initiated a chargeback through your credit card issuerAs per section of our User Agreement, Payza members are “not permitted to initiate a
chargeback (the return of funds to the customer, forcibly initiated by the customer’s credit/debit card issuer, from the seller)”As a result of the chargeback, your Payza account was temporarily restrictedIf you have any other issues, please do not hesitate to get in touch with our Support Team, who are currently assisting you with your account Kind regards, Payza

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Hello PayzaI still haven't received a reply to the other tickets and that ticket was not answered for weeks if it takes that long to answer an email from customer support then my suggestion to you would be fire them all and replace them to see if the new team works any fasterThanks*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
i've attempted several transactions with bitcoins and with credit card and none of my transactions were successfull ,so I seriously doubt if all is well with my verified account.FRUSTRATION to the power might touch the surface*** cary
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,My name is ***, and I'm contacting you behalf of Payzas' Customer Satisfaction Department.Firstly, allow me to apologize for the inconvenience these delays may have caused youNormally, Bitcoin deposits are applied upon receiptUnfortunately, however, some unforeseen error caused
your transaction to be held up a bit longer than anticipated. I'm pleased to say that your transaction has since been located and applied by our financial teamWe urge you to consult the balance of your Payza account to confirm this.If you would like to check the transaction activity for your account, please follow these instructions:•Log into your Payza account•Click on the "Account" tab in the navigation bar to the left•Click on "Detailed Transaction History"On this page, you will be able to view all transaction activity on your accountYou may search for transactions by transaction type, currency, transaction state, reference number and date.Normally, agents by chat should be able to offer more assistance than what you were givenWe appreciate your bringing this to our attention; we'll see that thee agents in question receive additional training.Thanks again for writing us, I hope I've been able to resolve the situation for youIf you have any other questions, please let us know.Warm regards,AlexanderCustomer Satisfaction DepartmentPayza.com

Hi ***,Thanks for contacting us! My name is Alexander and I'd be glad to help you today.Firstly, I'd like to apologize for the problems this may have causedWe know that our clients rely on our quick services to receive their funds in a timely fashion. Unfortunately, by the fact that we are
a payment processor, we are beholden to certain regulations that govern our industryOne of these is to maintain a safe network for our all users of our platformAlthough you may be aware of some of the issues with the senders' account, our privacy policy forbids us from divulging any details about any other problems they may be facingRest assured, we are working with them to resolve these issues.While we typically prefer not to disagree with clients on principle, the claim that your funds have not been released as of yet is refuted by consulting your transaction historyYou've even already initiated a withdrawal for the full amount on the day after the funds were released (**AUG2016)As you may be aware, such transactions can take between 3-business days to be processedConsequently, your transaction is still in the pending state, but the funds have been relinquished to you in effect.We aren't unfamiliar with the types of reviews you're referring to, but we don't recommend trusting everything one reads on the internet as a givenMany of the reviews you see could be from people who were in situations much like you, who didn't understand their situation, who posted things online before they confirmed all of the factsAnd the internet isn't known for being a place people go to apologize or retract statements once they've found out the truth of a matter. On the other hand there are some cases where actual fraudsters have been apprehended by us and they take to the web to air their griefNaturally, they aren't about to share with the world that they were attempting to steal honest peoples money and information but got caught in the processIn such cases, we do hold money, and even so only for a limited time to allow the victims to file their claims and potentially get their funds backFor protecting the innocent and making payment processing a bit safer, we make no apology.I hope this clarifies matters regarding the funds in your account and we hope you'll come to forgive the trouble this situation has causedSadly, you couldn't have known what would have come of dealing with the senderYour transaction is being processed and you will receive an automated notification in a few days once the transaction is completed. If you have any other questions, please reply to this message, we'd be glad to assist you.Kind regards,Alexander***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
My order was cancelled by the seller less than days after the issuedays to be preciseI was told to expect the funds to be returned to meIt wasn't until after your day period that I realized that I wasn't getting the money backI have tried to work directly with you to show you that this is the case but you are not interested in the facts of this caseYou simply want me to pay for an item that I never receivedI am pasting below the sellers email that I received on 2/**The seller here claims that he sent me an email telling me he would cancel my order if I didn't want to wait for it but the email I received from the seller prior to this did not give me the impression that I needed to replyNone of that matters in this case however, the issue is that I was told I would receive a refund and I didn'tI want to add that this was almost moths agoYou were contacted by my bank and you refused to respond(documentation from my bank is on the way) I attempted to contact you through your webpage and you didn't respondI found your phone number registered online and I didn't receive a responseAss I have asked you in several emails, how do you propose that I am to move forward in this situationI was left with no choice but to contact my bank. I will also add that your webpage shows that you just transferred the money to the seller days agoCan you explain this?
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***, My name is Alexander and I'm contacting you on behalf of Payzas' Customer Satisfaction Team.From consulting your Payza account, I've noted that your funds have been put on hold for security purposes as part of our review process for withdrawals. Having recently initiated your
first withdrawal from Payza, your funds were subject to such a review, whereupon it was noted that you had failed to comply with a request for some documentation related to the funds. In order to allow for the release of your funds, we humbly request that you reply to the email sent out on March ***, 2016, associated with ticket ID ***. Once you have complied with the request and have received clearance, you may initiate your transaction againShould you no longer have the email, please reply here and I will have the appropriate department re-send the email.I hope I've been able to clear up any questions you might've hadIf you have any further concerns, please let me know in your reply; I'd be glad to help you out.Sincerely,AlexanderPayza.com

Revdex.com:At this time, I have not been contacted by Payza regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI received this response from payza(Uploaded file) Thank You,*** ***

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The email address for my account with Payza is ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Payza regarding complaint ID ***.Sincerely,*** ***

Hi ***,Thanks for getting back to usThis is Alexander from Payza again, following up on your message.If I may, allow me to assure you that spite is never a motive in our dealings with our valued clients here at Payza. We believe that a happy client is the best kind of client. Happy clients are more likely to return and deal with us in the future and they're more likely to recommend us to othersWhich wouldn't be so bad, would it? It's also a much better position to be in when a clients problems have all been solved, as opposed to us creating more problems which they'll inevitably either ask us for help with or write a complaint aboutAnd who wants any of that? Despite what you may perceive as deliberate attempts to slight you, we're still committed to assisting you to the fullest of our abilitiesThis is evidenced by the fact that your funds were actually returned to your account and that we had initiated the procedures to doing so before you'd even contacted usIt would be wasteful and self-indulgent of us to go through all of the trouble with our partners to try to get your funds back and then prevent you from collecting the funds without motivation, simply to spite you. I can relate to any harsh feelings you may have at the moment, but I'm sure you see that the situation you might have been imagining may be slightly removed from the reality of things. With that being said, since the present issue is a security issue that is rather sensitive in nature, there isn't any support that we can offer through a public medium such as the Revdex.comConsequently, we humbly ask that you follow up with our security team, abiding by their requests in order to ensure the quickest and most efficient return to normalThe ticket related to this case, for reference purposes, is as follows: ***We thank you again for contacting usIf you have any other questions, please let me know; I'd be glad to help you out.Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I still am waiting for my withdrawal to hit my account and still havent gotten a response from them as to why it hasnt hit my account. I am in the danger of losing my car at this time due to not getting my withdrawal in a timely fashionAnd not to mention the late fees I have incurred due to not getting my withdrawal it is now been weeks. Thanks *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,My name is *** and I'm contacting you on behalf of Payzas' complaints departmentAllow me to thank you for submitting your grievanceWe'll be sure to assist you to the fullest of our capabilities.From consulting the Payza account associated with "***"We do not
see that any such transaction to *** was issuedNormally, when a transaction is done into, within or exiting Payza, you'll receive an email with the details of the transaction including a reference number. The fact that such information does not figure in your account could mean one of several possibilities:•1) The transaction simply was not executed.•2) The transaction was executed using a different email address, in which case we humbly ask that you provide us with the address used to complete the transaction so we may search for it.•3) The transaction was completed but by some technical error is not showing in your account, in which case we humbly request that you provide proof of the funds moving from the source of the payment (Payza account, Bank account, Credit Card, etc.).We look forward to hearing from you soon, in the future, preferably through our support centerWe do allow members to file grievances through the Revdex.com, but this is usually for escalated issues whereas you haven't even contacted us prior to this to allow us a chance to look into and resolve the issueOur chat team offers the benefit of assisting you live and directly, otherwise our email system can help you too.Thanks for writing!Sincerely,***Payza.com