BringMeThat

Hi,We apologize for this issue as the restaurant you mentioned no longer offers delivery and have refunded your card, there should not be any charges on your account Please let us know if you need anything else.Regards,BringMeThat Customer Support

Revdex.com: The company has issued a full refund and I consider the matter to be resolved Sincerely, [redacted] ***

Hi,We're sorry about the problems you've faced and are happy to remove your restaurant from our site If you fill out this form on the link below to let us know which restaurant to remove your restaurant will be taken off our site Thanks and please let us know if you have any more questions[redacted] Regards,BringMeThat Customer Support

Hi,We only charged your account $for the price of the food order $36.52, plus a $service fee, and the $tip you left for the driver The initial $hold on your card was released.If you have any more questions please email us at [redacted] Regards,BringMeThat Customer Support

Hi,We've received your email that you sent a couple hours ago and have processed your full refund You'll be receiving an email confirmation of this shortly if you haven't already Please let us know if you need anything else.Regards,BringMeThat Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I agreed to the amount at the time of the transactions WHEN I ordered the food The amounts charged to my credit card when you processed the order was much higher than I had originally agreed to paying and that is why I am going this route - because it's not right to charge someone's credit card an amount higher than what was originally quoted DAYS after the transaction went through for the amount originally agreed to In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hi,We can't find any order placed under [redacted] In addition, we can only refund you based on the payment method that you used to place your order We cannot send payments by mail.Please email [redacted] and they'll be able to process your refundRegards,BringMeThat Customer Support

Hi,We're happy to remove your restaurant from our listings Please visit [redacted] for instructions on how to remove your restaurant or if you have any more questions.Regards,BringMeThat Customer Support

Hi,We never charge anyone more than our service fee, which is $ Any other charges for food is placed directly with the restaurant, which we do not have any control over and you can see in your bank statement Please contact the restaurant directly for the refund if your card was erroneously charged.Regards,BringMeThat Customer Support

Hi ***,Did you email [redacted] ? This is a necessary step so that we can identify which order you made in order to process your refund to your card.Thanks,BringMeThat Customer Support

Hi,As the customer, mentioned, all of our information about our company can be found on our FAQ page which does in fact work and can be found here [redacted] We clearly state how our business work on this page and provide it to be completely transparent about how we operate On the top of the pageyou can see in the section How does BringMeThat work with restaurants? BringMeThat's mission is to let customers order from every delivery restaurant in the U.SIn order to do so we plan to help get all restaurants online by showing them the convenience of online ordering and provide a comprehensive and easy way for customers to orderSince we're just getting started, we don't yet have a direct relationship with some of our listed restaurantsTo make sure our customers can still order online, we personally phone in the orders and pay with our company credit for security reasons so that no one ever sees your credit card

Revdex.com:At this time, my complaint, ID [redacted] regarding Bring Me That, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Hi,Thanks for your inquiry and we apologize for the issues that you've faced As stated, we're happy to give you a refund on the service fee charged through our site For the other $25, that order was processed directly through the restaurant and your credit card was charged with them Unfortunately we do not have access to their payment processor so you'll have to speak directly with the restaurant to get the refund issued, and if they're unable to solve your issue you can submit a request through your credit card company for a refund as well.Regards,BringMeThat Customer Support

Hi,Thanks for the inquiry, to see how our company works please read our FAQ page at ***Regarding your order, we're happy to give you a refund for your inconvenience and confusion Can you please email *** with your order number so we
can process the refund?Thanks,BringMeThat Customer Support

Hi,Thanks for your response and we apologize for the confusion As stated in the chat, we only charge a fee for our service and the restaurant charges for the food Sometimes the prices on the menu displayed are not up to date if the restaurant doesn't inform us, and this is clearly
stated on the cart and checkout page in the tooltip right above the words 'Total' and also on our FAQ page ***Because of the confusion, we've refunded our service fee but unfortunately are unable to refund for the food because the food was actually charged directly from the restaurant, not from us.Regards,BringMeThat Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Dear Revdex.com,I don't want these people knowing any more about meI did not give personal infoI will just have to accept that I was dupedI am moving on. Thanks for all of your help.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi,We apologize for any confusion As stated in our FAQ section which you can find here https://www.bringmethat.com/faq, we describe how our business works, and in some cases we do not directly partner with restaurants, which in those cases, we manually phone in the orders for the
customer.Please let us know if you have any other questions.Regards,BringMeThat Customer Supoort

The prices listed are just estimated prices and are subject to change based on the restaurantWe will only charge what the restaurant normally charges plus our service fee This can be seen on our FAQ page at *** in addition to the cart upon checking out next
to the Total.Thanks,BringMeThat Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This screen shot shows dollars and fifty cents have been accruedWhere the heck is my bucks? This is getting ridiculousI did NOT buy food that was dollars and fifty centsThe food that I purchased was a little over dollarsI was NEVER refunded for this purchaseWhat do I have to do to get my money back??? Do I have to get a lawyer? I work for lawyers, so that will not be hardI also have bank statements that prove that I was charged and never refundedI will win this case, whether I have to fight or notThe choice is yoursEither give me my money, or we will take this to court
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We received a request for removal for this restaurant via email late last night, and complied at the open of our business day todayOur service provides convenience to customers that prefer to order online and we charge a fee for the serviceWhen restaurants request removal, we always complyOn
occasion customers will request that a restaurant be added to the site so that they can order from itA restaurant owner need only fill out our removal form on the site to have their restaurant taken off within hours