Broker Price Opinion.com, Inc.

Initial Business Response /* (1000, 4, 2015/11/06) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up on a
monthly payment plan to begin 1/29/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
ATTN: *** ***
*** *** **
Centerville, MA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No, The payment terms are unacceptable There is no amount stated in regards to how much will be sent monthly and the start date of the payment plan is needs to be set for starting this month
Acceptable terms would be monthly payments in the amount of $with a start date of 11/20/2015, resulting in four (4) payments, to be paid 11/20/15, 12/18/15, 01/15/and 02/12/16, for total payment of $
Final Business Response /* (4000, 8, 2015/11/24) */
At this time the date of 1/29/is the schedule date for payments to startPayments will be between $120-$a month
We are sorry for the delay

Initial Business Response /* (1000, 6, 2015/09/30) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on
a monthly payment plan to begin 1/1/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** ***
Hartsgrove OH XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 8, 2015/10/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I want to be paid in full within the next daysThis company has owed me money for year and monthsThat's unacceptableTheir clients are paying them so why aren't they paying their vendors? They owe me $If they have to set up a payment plan for that amount, they shouldn't be in businessWhy do I have to wait until January 2016? This is very unprofessional, rediculous and unacceptable
Final Business Response /* (4000, 10, 2015/10/20) */
We are sorry but we have set the account up on a monthly payment plan to begin 1/1/and continue monthly until paid in full
Final Consumer Response /* (4200, 12, 2015/10/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is unacceptable that they are delaying payment even further

Initial Business Response /* (1000, 6, 2015/11/02) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up on a
monthly payment plan to begin 1/01/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** ***
Attn: *** ***
*** * *** ***
Baltimore MD XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 8, 2015/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company has a record of hiring work to be perform, and systematically set up these payments to extend the delay in paying for work that has been completed, it took them nearly months to pay, and that was a mere $120.00, I was owed nearly $2000.00, this monthly pay plan at will take nearly a year to pay me, meaning I will have to wait a year and half to be paidyou notice the company did not state what the monthly payment plan would be, they told me it would be what ever they wanted to pay each month
Final Business Response /* (4000, 10, 2015/11/24) */
Payments will start as scheduledSorry for the delay

Initial Business Response /* (1000, 6, 2015/11/17) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 1/22/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** *** ***
Stroudsburg PA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (2000, 8, 2015/11/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes you can be of further assistance by honoring the email *** sent me on November 12th stating a payment is scheduled to be sent on November 13thShould I believe that a payment that is Scheduled for 1/22/will be sent to me?
I will really appreciate some money before the Holidays, I have Kids
Thank You
*** ***

Initial Business Response /* (1000, 4, 2015/11/09) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 1/29/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** *** ***
Monroe NC XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will not accept the terms offeredThey want me to wait another months for money owed to me from MarchThere is no amount offered what the monthly payment will be or the length of the paymentsThey could pay $1/month based on their proposalThe company does this over and over again to agents all across the country and have done it for years! I completed the work as assigned and completed it in a TIMELY fashion and expect the payment for the work to be TIMELYWhy are they permitted to continue to do this to agents? It is wrong what is being done to not just me but the hundreds of agents across the countryI will accept nothing less than payment in full within daysThere is no legitimate reason the company can provide at this time as to why they can not pay what is owed me in fullEnough is enough and I will continue to fight for what is rightfully owed to meThey state they want to correct "the oversight"!! There is no oversight on their part, it is just plain negligenceThe company is more than aware that they do not pay agents for completed workAn oversight is missing a payment on one BPO due to human errorAn oversight is NOT paying for months on end, NOT acknowledging emails and phone calls requesting a status on paymentsBrokerpriceopinion.com is negligent! There was no "immediate response to correct this oversight" by themThey waited until the last day to respond! The company displays over and over again that they have no intention to correct this issue for agents!Again, I will accept payment in full within days and nothing less and am prepared to take it further legally if I need to
Final Business Response /* (4000, 8, 2015/11/24) */
We are sorry for the delayThe payment plan is all we can offer at this timePayments will start as stated above
Complaint Response Date bumped because: Holiday
Final Consumer Response /* (4200, 10, 2015/12/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, I was advised by a company representative when I agreed to complete work for them that the payment schedule is daysAgain, there is no dollar amount offered for the per monthly paymentWhy would anyone agree to this? Did not want to pursue a legal route but I am left with no other option at this timeAlso, all Realtors in my area have been made aware of the ongoing payment issues with brokerpriceopinion.comIt's really sad that the company continues to solicit Realtors for work knowing they are not going to pay them!

Initial Business Response /* (1000, 8, 2015/09/28) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up on a
monthly payment plan to begin 12/4/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** ***
Kissimmee FL XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 10, 2015/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company has previously assured me they would pay me "next month" numerous timesActions speak louder than words
Final Business Response /* (4000, 14, 2015/11/02) */
We will make sure payment is made in full on 12/4/
Mailed too
*** ***
*** *** ***
Kissimmee FL XXXXX

Initial Business Response /* (1000, 6, 2015/09/30) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 12/25/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
Attn: *** ***
** *** ***
Cortarro AZ XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 4, 2015/08/28) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up on a
monthly payment plan to begin **/6/*and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ** ***
* *** *** ***
*** ** XXXXX
The remainder of the account will be paid as stated
Initial Consumer Rebuttal /* (3000, 6, 2015/08/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not part of the contractThis company has been delaying payment for monthsI do not want to wait any longerMy part has been fulfilledI had accounting tell me they do this very same payment plan and I never received a paymentThey said they would send me two checks, never received itI had one rep at the company tell me I wasn't getting paid at allThis is highly illegal and want to be paid in full immediatelyThis is the only resultI have copies of every order completed
Final Business Response /* (4000, 11, 2015/09/28) */
We are sorry for the delay but payments will start Nov 6th
thanks

Initial Business Response /* (1000, 4, 2015/07/01) */
This agent was paid in full 6/26/check was mailed to
*** ***
* *** ** **
Branchville NJ XXXXX
Check number XXXXXX $
Initial Consumer Rebuttal /* (3000, 6, 2015/07/02) */
(The consumer indicated he/she DID NOT
accept the response from the business.)
I have not received paymentIf you do not include the po box # *** the check will be returned to insufficient addressYou must use PO Box #
Final Consumer Response /* (4200, 16, 2015/08/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not until I receive a check in hand for ALL of the BPO's that have been completed
Final Business Response /* (4000, 22, 2015/09/03) */
We will reissue payment tomorrow 9/4/It will be mailed to po box *** branchville nj XXXXX

Initial Business Response /* (1000, 6, 2015/11/17) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up
on a monthly payment plan to begin 1/22/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
Attn: *** ***
** *** XXXXX
Porland OR XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 4, 2015/10/16) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up
on a monthly payment plan to begin 1/1/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
Attn: *** ***
*** *** *** **
*** *** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like payments to begin by 11/1/or to be paid in full by 1/1/They state they are on a "day" payment schedule, yet months later, not one single pay checkI still am getting calls and emails from this company asking for me to complete new workI answer that I will not take on anymore work for them until they pay me for the work completedI wonder how many people they have working for free at this point
Final Business Response /* (4000, 9, 2015/11/04) */
We greatly apologize for the delay and any inconvenience caused to our agentThe payment plan will at this time stay the samePayments start 1/1/and continue monthly until paid in full

Initial Business Response /* (1000, 4, 2015/07/08) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs*** s paymentWe will set the
account up on a monthly payment plan to begin 9/11/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
XXXXX *** **
Houston TX XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 11, 2015/08/17) */
Why was it closed? I never received payment for my services
Final Business Response /* (4000, 22, 2015/10/23) */
Attached is the bill payment stubfor check XXXXXX amount $Check has not been cashedIf the agent wishes she can contact me at XXX-XXX-XXXX and we will review address and stop payment and send second day airHer next payment will be processed friday 10/30/
Final Consumer Response /* (4200, 24, 2015/10/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
That is a check for $They need to resend it, but they also need to include the rest of my moneyThey owe we more than $900.I completed BPOs for this company betw een 8/5/- 2/2/Every time I request payment they tell me it w ill be paid w ithin days & still nothing I
completed the follow ing BPOs for this company betw een 8/5/- 2/22/Every time I request payment they tell me it w ill be paid w ithin daysI w as told
times that payment w ill be mailed out and nothing has been receivedNow they are not returning calls/emailsBelow are the list of BPOs completed, the dollar
amount agreed upon, & the order numbers: 8/5/XX- XXXXX *** HOUSTON TX $40, #XXXXXXX; 10/23/XX- XXX *** *** Houston $
#XXXXXXX; 10/23/XX- XXX *** *** *** Houston $#XXXXXXX; 10/23/14- *** *** *** Houston $#XXXXXXX;10/23/14- *** *** *** ***
Houston $#XXXXXXX; 10/23/14-*** *** *** *** Houston $#XXXXXXX; 10/23/14- *** *** *** *** Houston $#XXXXXXX; 10/23/14-*** ***
Dr, Houston $#XXXXXXX;10/23/14- *** *** *** ** $#XXXXXXX; 10/23/14- *** *** *** ** Houston $#XXXXXXX; 10/29/14- MT XXXXX
*** *** s *** Stafford TX $#XXXXXXX; 11/1/14- *** *** *** *** *** ** HOUSTON TX $#XXXXXXX; 11/5/14- *** *** *** $#XXXXXXX; 11/6/14- *** *** $#XXXXXXX; 11/7/2014- *** *** *** *** *** $#XXXXXXX; 11/7/14- *** *** *** $
#XXXXXXX; 11/8/14- *** *** *** *** Houston $#XXXXXXX; 11/12/14- *** *** ** $#XXXXXXX; 11/19/14- *** *** *** SUGAR LAND TX $#XXXXXXX; 12/6/14- *** *** DR, HOUSTON $#XXXXXXX; 12/13/XX- XXXX *** *** *** HOUSTON $#XXXXXXX; 12/17/14- *** *** *** CYPRESS TX $#XXXXXXX; 2/2/15- *** *** *** HOUSTON $#XXXXXXX; 2/22/15- *** *** *** Houston $
#XXXXXXX

Initial Business Response /* (1000, 4, 2015/09/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 11/13/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
Attn: *** ***
*** *** ***
*** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Complaint Response Date bumped because: Holiday

Initial Business Response /* (1000, 6, 2015/11/04) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up
on a monthly payment plan to begin 1/22/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** **
San Jose CA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 4, 2015/10/12) */
***, Salem, MO is not a order that BPO didPlease have agent check his records and make sure he is filling against the right company
Initial Consumer Rebuttal /* (2000, 6, 2015/10/13) */
(The consumer indicated he/she
ACCEPTED the response from the business.)

Initial Business Response /* (1000, 4, 2015/10/22) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up
on a monthly payment plan to begin 12/16/and continue monthly until paid in fullPayment will be made payable to the information on file:
***
Attn: *** ***
*** *** *** ***
*** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 4, 2015/08/17) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on
a monthly payment plan to begin 10/2/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** *** **
*** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 10, 2015/08/11) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on
a monthly payment plan to begin 9/25/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
*** *** *** **
Indianapolis IN XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 12, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this responsePayment was to be made after daysThey are offering payment after days? That is a month time frame to wait for payment on work that I completed in a timely mannerWould they have waited months for me to complete a job for them? UnacceptableI want payment immediatelyAnd they are offering a payment planHow much a month? $10? Again, unacceptable!
Final Business Response /* (4000, 29, 2015/11/17) */
Check XXXXXX was processed and has now been mailed to agentShe is still on scheduled payments
*** ***
*** *** *** **
Indianapolis IN XXXXX
Final Consumer Response /* (4200, 32, 2015/11/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will not accept their proposed resolution until I am paid in full

Initial Business Response /* (1000, 4, 2015/09/10) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on
a monthly payment plan to begin 11/13/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** ***
Attn: *** ***
*** *** *** ** ***
*** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was called last week and was told I would get a call the next day with a answer if they could send halfI have not heard from them
Final Consumer Response /* (2000, 10, 2015/10/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If I do receive checks in by hand by next week and the rest by the 2nd week in November I am fineI will let you know if it does not happenThank you for all your help
Final Business Response /* (4000, 21, 2015/11/02) */
This account is paid in full
checks
XXXXXX
XXXXXX
mailed to
*** *** *** ***
Attn: *** ***
*** *** *** ** ***
Sacramento CA XXXXX

Initial Business Response /* (1000, 6, 2015/09/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the
account up on a monthly payment plan to begin 11/13/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** ***
Attn: *** ***
*** ***
Clifton Park NY XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (2000, 8, 2015/09/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)