Broker Price Opinion.com, Inc.

Initial Business Response /* (1000, 6, 2015/11/04) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on
a monthly payment plan to begin 1/22/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
Attn: *** ***
*** * *** ***
Chicago IL XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (2000, 8, 2015/11/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I will accept the response from the business at this time, however, if I do not receive my payments beginning on 1/22/as they stated, I will reopen this complaint

Initial Business Response /* (1000, 4, 2015/09/23) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up
on a monthly payment plan to begin 10/23/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** *** ***
Attn: *** ***
*** *** ***
Allentown PA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance

Initial Business Response /* (1000, 4, 2015/10/09) */
We apologize for the delay in processing Mrs***'s paymentHowever, we are unable to process payments on an account that does not have completed documentationWe are required to have on file for each agent a Company W-9, a copy of the E&O
insurance, and a copy of the agent's real estate licenseUnfortunately, we do not have a company W-on file for Mrs***'s company of record ***We must have these documents to proceed with the account
Initial Consumer Rebuttal /* (3000, 6, 2015/10/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Have they attempted on asking me to provide the documentation they're referring to?
Every time I've called they give me a couple weeks or months ahead date, none of the accounting personnel ever mentioned anything about missing any documentation
Ive attached a copy incase they still don't get one of W-
Final Business Response /* (4000, 16, 2015/11/17) */
Payments will be between $120-$they will start as scheduled
Final Consumer Response /* (2000, 18, 2015/11/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I got my first check yesterday so hope that this will be followed every month without a single day delay, even a day delay will be breach of this agreement and NOT be tolerated
Thank you Revdex.com and BrokePriceOpinion for solving this matter and let's hope it's not temporary

Initial Business Response /* (1000, 4, 2015/08/28) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the
account up on a monthly payment plan to begin 11/6/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** ***
Attn: *** ***
*** *** *** ***
*** *** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (2000, 6, 2015/08/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Please also be specific in terms of the amount being paid on this monthly payment plan as well as the total amount currently owedThat way, I can calculate how many months it'll take for my outstanding payment to be paid in full

Initial Business Response /* (1000, 4, 2015/10/19) */
We apologize for the delay in processing Mrs***'s paymentHowever, we are unable to process payments on an account that does not have completed documentationWe are required to have on file for each agent a Company W-9, a copy of the
E&O insurance, and a copy of the agent's real estate licenseUnfortunately, we do not have a company W-on file for Mrs***'s company of record *** *** *** *** *** We must have these documents to proceed with the account

Initial Business Response /* (1000, 6, 2015/09/18) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr***'s paymentWe will set the account up on a
monthly payment plan to begin 11/13/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** ***
XXXXX *** *** ***
Temecula CA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 8, 2015/09/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although I appreciate the responseI do not accept it at this time for the following reasons
This is the response I have received directly from Broker Price Opinion.com on the numerous occasions I have contacted them directly, and they have failed to live up to their promise
There is no payment amount stated as part of the monthly payment plan
I feel that I have waited far too long for payment alreadyI would expect to be paid in full in one payment at this point
Thank you for your kind consideration in this matter
Sincerely,
*** ***
Final Business Response /* (4000, 10, 2015/10/13) */
We are sorry for the delay in paymentsWe plan on staying on track with them now
They will be to
*** ***
XXXXX *** *** ***
Temecula CA XXXXX
Final Consumer Response /* (4200, 12, 2015/10/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response is typical of Broker Price Opinion Business PracticeThis is not a resolutionThey are always sorry for the delay but never payThey have been promising payment now for monthsBroker Price Opinion employees are trained to lieHow do I know, because they have lied to me about payment

Initial Business Response /* (1000, 4, 2015/08/10) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up
on a monthly payment plan to begin 10/2/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** ***
*** ***
*** *** ** *** ***
Roswell GA XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/08/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I've sent authorization from the broker to pay directly twice, on 10/18/& 2/4/Payments need to be made to:
*** ***
*** *** **
*** GA XXXXX
I've attached W-& authorization
Final Business Response /* (4000, 8, 2015/09/04) */
Information updated

Initial Business Response /* (1000, 4, 2015/07/06) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 8/28/and continue monthly until paid in fullPayment will be made payable to the information on file:
*** *** *** ***
Attn: *** ***
*** *** *** *** ***
Gilbert AZ XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never agreed to monthly paymentsMy services were performed over a year ago and I have not received a single paymentI am reporting this company to the Attorney General, all Arizona Boards of Real Estate, and all online forums to warn other realtors not to waste their time working for a company that refuses to pay for their services as agreed
Also, where did they come up with the address that they stated in their reply? My address is:
*** *** *** Attn: *** ***, *** N *** *** *** Scottsdale, AZ XXXXX
Their response is an insult and unacceptable
Final Business Response /* (4000, 8, 2015/07/30) */
Payments will stay on schedule as statedSorry for the delay, we will keep agent on payments

Initial Business Response /* (1000, 4, 2015/10/22) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs*** for the BPO orders she performed for our company
We apologize for the delay in Mrs***'s paymentWe will set the account up on a
monthly payment plan to begin 1/15/and continue monthly until paid in fullPayment will be made payable to the information on file:
Parkside Brokers
Attn: *** ***
*** *** *** *** *** D,
*** ** XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/10/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is unacceptableThey called me and told me I would receive a payment in Nov which would only be a portion of the paymentNow they are telling you JanIt is apparent this company has no intension of paying their vendorsI believe an investigation into their business practices needs to be examined
Final Business Response /* (4000, 8, 2015/11/12) */
We are sorry for the delay, are plan is to get the agent up to date and paid as fast as we canAt this time 1/15/is the scheduled date and continue monthly until paid in full

Initial Business Response /* (1000, 4, 2015/07/08) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr*** for the BPO orders she performed for our company
We apologize for the delay in Mr*** s paymentWe will set the account
up on a monthly payment plan to begin 9/11/and continue monthly until paid in fullPayment will be made payable to the information on file:
***
Attn: *** ***
*** *** ***
Chesapeake Be MD XXXXX
The remainder of the account will be paid as stated
We hope that our immediate attention to correct this oversight can result in a positive outcome
We would greatly appreciate a confirmation concerning the above-reference matterPlease let us know if we can be of any further assistance
Initial Consumer Rebuttal /* (3000, 6, 2015/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The payment schedule is vague and not specific on how much payment will be made each monthI have a total of $that is owed, why would that not be paid in one paymentTo think that a company as large as Broker Price Opinion.com cannot write a check for this small amount is completely absurdI have been patiently waiting for paymentAfter numerous phone calls and messages from *** in your accounts payable department, promises of payment have been made and not deliveredA *** *** *** has delivered quality reports within 48-hours of acceptanceIt should not take over months to be paid, why should our company wait for payment when the services were deliveredWe do not accept the terms of the resolution abovePlease find the attached list of orders due immediatelyIF PAYMENT HAS NOT BEEN RECEIVED WITHIN DAYS, LEGAL ACTION WILL BE PURSUED AND FULL LEGAL FEES WILL BE ACCESSED TO BROKER PRICE OPINION.COMOUR CORPORATE ATTORNEY HAS REVIEWED THE FILE AND IS READY TO PURSUE ACTIONIT IS IN THE BEST INTEREST OF BROKER PRICE OPINION TO FULLY COMPLY
Final Consumer Response /* (4200, 24, 2015/11/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Please provide a date of when the check will be mailed
Final Business Response /* (4000, 28, 2015/12/02) */
Checks
XXXXXX 10/23/
XXXXXX 11/6/
Both mailed out Friday 11/
* *** *** *** ***
Attn: *** ***
*** *** ***
Chesapeake Be MD XXXXX

Initial Business Response /* (1000, 4, 2015/07/06) */
We will process payment for the one work order, it will be mailed to
*** ***
Attn: *** ***
*** ***
orange VA XXXXX

Initial Business Response /* (1000, 4, 2015/07/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted] payment. We will set the account up on a...

monthly payment plan to begin 8/28/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Wauwatosa WI XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 6, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is NOT acceptable, the have owed this money to me for almost 2 years. I do not trust that they will pay me the money owed as promised. I expect to be in full immediately not in monthly payments. They owe me less than $500, I am sure that they pay their employees get paid in full not on installment payments.
Final Business Response /* (4000, 8, 2015/07/17) */
We are sorry for the time it has taken to process payments on agents account. At this time his payment plan will stand as scheduled above
Final Consumer Response /* (4200, 10, 2015/07/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This must be their standard response, because I am a female Realtor, they referred to as a man.
I am convinced that this ambiguous response from Broker Price Opinion is nothing less than another deceptive maneuver on their part to keep in good standing with the Revdex.com by appearing to attempt to resolve disputes like mine. Their offer is vastly unclear as to how much they intend to pay me, when will the payments be sent out, or how many payments that they intend to send. Will it be $1, $10, $20, $50, or $100 each month?
Broker Price Opinion has owed me $480 since 2013. I am certain that this company has been paid by the clients that hired them to obtain these Broker Valuations in 2013.
Over the past 2 years on numerous occasions, I have emailed their accountant, I left numerous messages, and I spoke to supervisors regarding payments only to get a run around that a check was scheduled to be sent out within 60 days to 120 days. It has been 2 years, and I am still waiting to be paid for the work I completed in 2013. Unlike the employees that work for this company and get paid their wages when expected, hundreds of Realtors around the country like myself are not being paid for the work we completed for the company.
I expect to be paid no less than $480 for the total amount that I am due, by August 28, 2015!

Initial Business Response /* (1000, 4, 2015/07/01) */
This agent has been paid in full for this order.
Check XXXXXX $40 mailed to
[redacted]
Attn: [redacted]
Berkeley CA XXXXX
Thanks

Initial Business Response /* (1000, 4, 2015/07/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 8/28/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
XXXXX [redacted]
Littleton CO XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 6, 2015/07/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have waited over a year to be paid by this company and it is not satisfactory to me to have to wait another three months to be paid, nor is it acceptable to be paid on a monthly payment plan. They have not even stated how much per month I will be paid nor how long the payment plan will go on. I would prefer to paid in full within 30 days as I stated in my initial complaint.
Final Business Response /* (4000, 8, 2015/07/21) */
At this time the payment plan in place will start as stated. There is no amount for what each payment will be at this time..
Final Consumer Response /* (4200, 10, 2015/07/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This second response is ridiculous as I do not know what I am agreeing to. For all I know, they could be planning on sending me $1 (or less) per month for the next 360 months!! At this point, I feel as if their responses are a stall tactic to continue to delay giving me any payment at all! Once again, I am requesting to be paid the full amount of $360 immediately, as I have already waited over a year to receive any compensation for my hard work I provided for this large, established company.
I am not requesting any anything additional at this point, such as interest or penalty fees, so I do not think this is an unreasonable request.

Initial Business Response /* (1000, 6, 2015/08/11) */
We apologize for the delay in processing Mrs. [redacted]'s payment. However, we are unable to process payments on an account that does not have completed documentation. We are required to have on file for each agent a Company W-9, a copy of the [redacted]...

insurance, and a copy of the agent's real estate license. Unfortunately, we do not have a company W-9 on file for Mrs. [redacted]'s company of record [redacted] We must have these documents to proceed with the account.
Initial Consumer Rebuttal /* (2000, 8, 2015/08/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Although I am accepting this as a response I do not agree with it. I gave them a copy of my license, our company's W-9 and a copy of the E&O Insurance in 2014. If I am not mistaken, I believe you must provide a copy of your license to even be assigned for a work order. After 6 months of not receiving any payment, I began calling them demanding someone return my call. About a week later I spoke to someone who told me they needed a copy of the E&O Insurance, and once it was submitted they would process the initial BPO's from May within 2 weeks. After I got off the phone with the person, I emailed the E&O Insurance within 10 minutes. In addition, I have countless emails from January 2015 through May 2015 telling me they were behind on payments. There was never any mention of them not having proper documentation in order to process payments. I will gladly submit all of this information (once again) although I suspect they will somehow not get it. I emailed [redacted] at [redacted]@firstvaluation.net on 8/13/15 (today) at 3:53 pm ET with all proper documentation attached. I asked her in the email to please respond letting me know she received everything as I told her I was forwarding her this documentation per Broker Price Opinion's response to my complaint. [redacted] is the person who I have several emails corresponding from March of 2015 to July 2015. She is the point of contact who has been telling me they are running behind on scheduled payments.
Final Business Response /* (4000, 21, 2015/09/08) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the *PO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up on a monthly payment plan to begin 11/13/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
[redacted] XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Final Consumer Response /* (4200, 23, 2015/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am seeking payment in full. It has now been 16 months without any compensation for work completed from the initial BPO. I do not wish to set up a monthly payment plan. Furthermore, their response is vague. It does not even indicate the amount of payment per month. Does the payment get processed on the 13th? Mailed out on the 13th? How long does it take to receive the initial payment? I recall hearing on several different occasions in the beginning "You should see your payment within the next 2 weeks." I do not trust they will have good faith in honoring the payment plan and thus I will have to submit another complaint. If this is the only option available to obtain my earnings then I wish to be paid $200.00 for 6 months until the balance is paid in full.

Initial Business Response /* (1000, 4, 2015/10/22) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 1/15/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
Carolina Realty And Assoc.
Attn: [redacted]
[redacted] C
[redacted] XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 6, 2015/10/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been in communication with their accounting department for about six months now. It has not been an oversight.they again promised that my check would be processed on Oct. 15 when I communicated with their accounting dept. In September when they then stated I would receive payment. If they stated my check was scheduled for Oct. Why would I agree to terms beginning in Jan.2016. I would agree to monthly payments of at least $150.00 beginning November1,2015.
Final Business Response /* (4000, 8, 2015/11/10) */
At this time payments will start on 1/15/16.. We are sorry for the delay..

Initial Business Response /* (1000, 4, 2015/08/10) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 10/2/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Lyndhurst OH XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 6, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I've heard from them about setting up payment plan long time ago and several times. I'm requesting sooner payment.
Thank you.
Final Business Response /* (4000, 8, 2015/09/04) */
At this time the schedule date provided is the soonest we can get the agent scheduled
Final Consumer Response /* (4200, 10, 2015/09/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was waiting for a year already and requesting sooner payment in full. Not a monthly payment plan!

Initial Business Response /* (1000, 4, 2015/11/06) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 1/29/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
Hialeah FL XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 6, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is unacceptable. Work was completed in early to mid 2015 and I won't receive "the 1st" payment until 2016? Not acceptable. This is not how vendors should be treated in this business. You required work to be completed in a specific time frame and I expect payment to be the same. I am requesting a payment in November of 2015 and then a second in December of 2015, followed by monthly payments after that until paid in full. I'll await your reply.
Final Consumer Response /* (4200, 10, 2015/12/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
So, you're reply is to make "the first payment" in 2 months from now, which will end up being 11 months from when work was completed? This is not right. Why can't "the first payment" be done now?
Final Business Response /* (4000, 12, 2015/12/22) */
Once again at this time the schedule date we have provided is the date we will be starting payments.

Initial Business Response /* (1000, 6, 2015/11/17) */
I will process agents payment of $20 this Friday it will be mailed to
[redacted]
Attn: [redacted]
San Ramon CA XXXXX
Our records show that this agent called in one time on 6/30 the...

order was not yet 90 days.. No other calls were made by agent to us..
We are sorry for the delay
Initial Consumer Rebuttal /* (2000, 8, 2015/11/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 4, 2015/09/23) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on...

a monthly payment plan to begin 11/27/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted] [redacted]
Blue Springs MO XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.