Broker Price Opinion.com, Inc.

Initial Business Response /* (1000, 7, 2015/09/28) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 12/25/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
Cutler Bay Florida XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.

Initial Business Response /* (1000, 4, 2015/10/19) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 1/8/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
Ofallon MO XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.
Initial Consumer Rebuttal /* (3000, 6, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is unacceptable! Why do I have to wait to receive FIRST payment in January and what guarantee do I have that I will start receiving payments in January, 2016??? This makes no sense being that I started completing BPOs for this company in June of this year, and now I have to wait 7 months to receive ONE payment?! My monthly payments need to start immediately. I was told that I would receive a payment in September and it is now the middle of October! The payout process to vendors need to be restructured. If you expect vendors to work for you and complete BPOs to your client's satisfaction, then we should be paid in a timely manner. Again, I demand that my compensation for my work be processed on a monthly basis effective immediately.
Final Business Response /* (4000, 8, 2015/11/04) */
We greatly apologize for the delay and any inconvenience caused to our agent.. But at this time payments will start as scheduled on 1/8/16.
Final Consumer Response /* (2000, 10, 2015/11/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the company's proposal for payment, but if payment does not start as scheduled with Broker Price Opinion, I will seek legal action. I will be following up with the company on this date.

Initial Business Response /* (1000, 4, 2015/09/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 11/13/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
[redacted] XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 10, 2015/11/12) */
Consumer filed new complaint regarding same issues (CID#XXXXXXXX):
Criminal company who contacts with contractors for a service and then fails to pay.
I completed 30 Broker Price Opinions for this company from February to July 2015 and have yet to receive payment for any of them. I stopped performing BPOs for this company when I found out I was being conned. They are criminals and should be in prison. I am retired military and hate to think I helped to defend this country so that criminals like this could thrive. The BPOs are listed below:
Date Address City, State, Zip BPO # Amount
23-Feb XXXXX [redacted] Katy, TX XXXXXXX $40.00
23-Feb [redacted] Katy, TX XXXXXXX $40.00
1-Mar [redacted] Katy, TX XXXXXXX $40.00
11-Mar [redacted] Houston, TX XXXXXXX $20.00
13-Mar [redacted] Houston, TX XXXXXXX $20.00
13-Mar [redacted] Houston, TX XXXXXXX $20.00
17-Mar [redacted] Galena Park, TX XXXXXXX $20.00
18-Mar [redacted] Houston, TX XXXXXXX $40.00
30-Mar XXXXX [redacted] Houston, TX XXXXXXX $40.00
31-Mar [redacted] Houston, TX XXXXXXX $40.00
2-Apr XXXXX [redacted] Houston, TX XXXXXXX $35.00
8-Apr [redacted] Houston, TX XXXXX XXXXXXX $40.00
14-Apr [redacted]Missouri City, TX XXXXX XXXXXXX $40.00
24-Apr [redacted] Katy, TX XXXXX XXXXXXX $40.00
30-Apr [redacted] Houston, TX XXXXX XXXXXXX $40.00
30-Apr [redacted] Houston, TX XXXXX XXXXXXX $40.00
1-May XXXXX [redacted] Katy, TX XXXXX XXXXXXX $40.00
4-May [redacted] Katy, TX XXXXX XXXXXXX $40.00
6-May [redacted] Houston, TX XXXXX XXXXXXX $40.00
12-May XXXXX [redacted] Richmond, TX XXXXX XXXXXXX $40.00
27-May [redacted] Houston, TX XXXXX XXXXXXX $40.00
2-Jun [redacted] Katy, TX XXXXX XXXXXXX $10.00
2-Jun [redacted]n Katy, TX XXXXX XXXXXXX $10.00
2-Jun XXXXX [redacted]r Manor, TX XXXXX XXXXXXX $10.00
4-Jun [redacted] Houston, TX XXXXX XXXXXXX $40.00
9-Jun [redacted] Houston, TX XXXXX XXXXXXX $50.00
9-Jun XXXXX [redacted] Houston, TX XXXXX XXXXXXX $50.00
10-Jun [redacted]Houston, TX XXXXX XXXXXXX $30.00
7-Jul [redacted] Houston, TX XXXXX XXXXXXX $20.00
15-Jul XXXXX [redacted] Cat Springs, TX XXXXX XXXXXXX $80.00
Full payment for services rendered. I am trying to live on a minimal pension and need every penny. I spent a fortune on fuel trying to perform these BPOs. They owe me $1,050 and I would like to be paid in full since they originally promised payment plan but have failed to make one payment.
Final Business Response /* (4000, 12, 2015/11/24) */
Check XXXXXX was processed and mailed to agent

Initial Business Response /* (1000, 5, 2015/07/08) */
This agents account has been paid in full
Checks
[redacted] 5/27/15 cashed 6/7/15
[redacted] 7/1/15 not yet cashed.
Please close file
Initial Consumer Rebuttal /* (3000, 12, 2015/07/27) */
They did not send any checks to my Broker, they...

lied, again. I would love to see a cancelled, cashed check from these people so I can have my broker pay me. I guess it is just easy for them to rip someone off, repeatedly.
Beyond they will not even respond to me when I call and have blocked me from their website so I can't even communicate with them about this.
Just saw this resolved email or I would have responded before
Final Business Response /* (4000, 16, 2015/08/17) */
Please have agent contact XXX-XXX-XXXX ext [redacted] and we can provide him with copies of the cahed payments

Initial Business Response /* (1000, 5, 2015/10/16) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 1/1/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
[redacted] XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 8, 2015/10/19) */
the resolution is not acceptable and I have contacted my attorney to handle this. My final payment should be received in the beginning of December not starting a payment plan the beginning of next year that would be over 6 months to get paid. I don't know why banks and lenders continue to use this company.
Final Business Response /* (4000, 10, 2015/11/04) */
We are sorry for the delay, but the payment plan agent is on is how we will be handling the account at this time.
Final Consumer Response /* (4200, 12, 2015/11/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business has not handled the account according to the payment plan as of yet my attorney has sent a demand letter which we have also not recieved a response to I will contact my attorney and this will be resolved in court

Initial Business Response /* (1000, 4, 2015/09/18) */
We have paid this agent check XXXXXX for all orders over 90 days.. We dont start scheduling orders until after 90 days.. His balance is $220 and the orders will not be 90 days until 10/9, 10/14 and 10/17.. Payments will be mailed to...


[redacted]
Gastonia NC XXXXX
Initial Consumer Rebuttal /* (3000, 6, 2015/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will not be satisfied until the full balance has been paid this is NOT the original story I was given I have received nothing but erroneous and differing info from each person that I speak with at that company. I would like payment in full and a severing of all business ties.
Final Consumer Response /* (4200, 24, 2015/11/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
the scan provided is just garbled characters based on this companies track record of NOT paying and all of the trouble I have had to go through to get them to possibly pay I will not be satisfied or consider the matter closed until I actually see a physical check in my hand. The have been providing nothing but lip service about payments. I want to see actual results.
Final Business Response /* (4000, 27, 2015/11/17) */
His payment has already been sent

Initial Business Response /* (1000, 4, 2015/11/24) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 2/5/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
keller williams realty boise
attn: [redacted]
[redacted] S [redacted] PL
[redacted] XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Complaint Response Date bumped because: Holiday

Initial Business Response /* (1000, 4, 2015/07/06) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to [redacted] for the BPO orders she performed for our company.
We apologize for the delay in processing Ms. [redacted] payment. We have scheduled...

the account for payment in full on Friday, 8/21/15, made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
Versailles MO XXXXX
We hope that our immediate attention to correct this oversight can result in a positive outcome.
Initial Consumer Rebuttal /* (3000, 6, 2015/07/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
That payment was supposedly scheduled 4 different times and that was 8 months ago. Waiting another 60 days is unacceptable. Payment needs to be immediately, and with a certified check
Final Business Response /* (4000, 10, 2015/07/28) */
We greatly apologize for the delay and any inconvenience caused to our agent.. We have agents account back on scheduled payments and we will continue to do so until balance is paid. Agent's first payment is scheduled for 8/21/15.
Final Consumer Response /* (4200, 12, 2015/07/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have changed the date again!!! I requested full payment- how do you make payments on $100 debt? If they do not pay immediately I will be forced to file a claim thru small claims court. At that time I will be asking for payment plus damages and time spent trying to collect. This is totally ridiculous making split payments on $100 debt. Tell them to keep their apologies and just make payment IN FULL> If I don't have resolution by Aug 30, I will be filing a lawsuit, with that I will be getting other agents who have been shafted to join in with me.

Initial Business Response /* (1000, 4, 2015/08/18) */
This agent has already filled with the Revdex.com and is on payment plans already..
He filled back in December 2014
Initial Consumer Rebuttal /* (3000, 6, 2015/08/21) */
(The consumer indicated he/she DID NOT accept the response from the...

business.)
I had submitted a complaint on the Revdex.com before, they agreed to send monthly payment but have failed to honor their owne agreement, they missed payments.
I demand payment in full
Final Business Response /* (4000, 17, 2015/10/20) */
Please see attacehed pay stubs.. agent is on payments and has been,,,
Final Consumer Response /* (4200, 19, 2015/10/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is a lie, they have not sent me all payments, they have missed the last 4 months.
I never requested to be on payments. I want the full amount plus $500 for collection efforts to be paid asap.

Initial Business Response /* (1000, 4, 2015/09/18) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 11/27/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
XXXXX [redacted]
Thornton CO XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.

Initial Business Response /* (1000, 6, 2015/07/28) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 9/18/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
Pickerington OH XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 8, 2015/08/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No...I will not accept a payment plan to begin 9/18/15...it was PROMISED back in June. I want a payment plan and/or paid in full immediately.
Final Business Response /* (4000, 25, 2015/11/02) */
Check XXXXXX was processed on 10/16/15 for $200 which is total due on the account.. We have mailed the payment out agent should have in the next few days..
Final Consumer Response /* (4200, 27, 2015/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This still has not been received...

Initial Business Response /* (1000, 4, 2015/07/01) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 8/28/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
South Bend IN XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (2000, 6, 2015/07/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 30, 2015/12/21) */
Agents other payment check XXXXXX was processed and mailed..
He is on monthly payments
Final Consumer Response /* (2000, 32, 2015/12/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 4, 2015/08/18) */
Mr. [redacted] has been on schduled payments since January 2015,
Checks below
XXXXXX
XXXXXX
XXXXXX
XXXXXX
XXXXXX
XXXXXX
XXXXXX
We will now move his account to monthly payments to start on 10/16/15. The amount will be between $160-$260.....

Payments will be mailed to
[redacted]
Attn: [redacted] Ohio XXXXX
Initial Consumer Rebuttal /* (3000, 6, 2015/08/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
When I finally caught up with this company in August of 2014 I spoke to [redacted] over the phone, she told me that she thinks that her company shouldn't even pay the agents for the work that they had completed. After talking to her a bit and reaching out to [redacted] I was supposed to be on a payment schedule since August of 2014, but the payments are hit and miss. The payments were to be made every 4-5 weeks. When This company writes the check and then holds it until they feel like mailing it. They will tell you it went "out last week" or it is going out "sometime next week". When they setup this payment plan I was very clear that I wanted to be paid in full by November of 2014. Now they just write the check and mail it whenever. They have also missed payments. I try to call them, but most of the time I go straight to voicemail, I've sent multiple emails and they claim they never receive them. I did just receive a payment on 8/20/15 the check was dated 8/5/15. I personally believe the only reason I received this check in August is because they received the Revdex.com complaint. I want paid in full by 10/1/2015.
Final Business Response /* (4000, 11, 2015/09/18) */
At this time Mr [redacted] account will be scheduled for monthly payments.. They will start as stated on 10/16
Final Consumer Response /* (4200, 13, 2015/09/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I only want one more payment from this company, the full amount due.

Initial Business Response /* (1000, 4, 2015/10/02) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up on a...

monthly payment plan to begin 1/1/16 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn:[redacted]
[redacted]
Roanoke VA XXXXX
The remainder of the account will be paid as stated.
Initial Consumer Rebuttal /* (2000, 6, 2015/10/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2015/09/18) */
This agent is scheduled for every 2 weeks between $200-$400 we have issued checks to her since June..
Mailed to
[redacted]
[redacted]
Long Beach CA XXXXX
Initial Consumer Rebuttal /* (2000, 10, 2015/09/18) */
I formally...

RETRACT this complaint. Company has satisfied my request and has me on payments every two weeks until caught up. I had to wait for this past week to pass to confirm they satisfied their end and they have. They are not just words, they are completing their actions and I consider them a good company.

Initial Business Response /* (1000, 5, 2015/07/14) */
We apologize for the delay in processing Mr. [redacted]'s payment. However, we are unable to process payments on an account that does not have completed documentation. We are required to have on file for each agent a Company W-9, a copy of the E&O...

insurance, and a copy of the agent's real estate license. Unfortunately, we do not have a company W-9 on file for Mr. [redacted]'s company of record [redacted] We must have these documents to proceed with the account.

Initial Business Response /* (1000, 6, 2015/08/11) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mr. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mr. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 10/2/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
[redacted] FL. XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.

Initial Business Response /* (1000, 4, 2015/10/16) */
We apologize for the delay in processing Mr. [redacted]'s payment. However, we are unable to process payments on an account that does not have completed documentation. We are required to have on file for each agent a Company W-9, a copy of the E&O...

insurance, and a copy of the agent's real estate license. Unfortunately, we do not have a company W-9 on file for Mr. [redacted]'s company of record [redacted]. We must have these documents to proceed with the account.

Initial Business Response /* (1000, 4, 2015/11/24) */
Attacehd you will find a report of all orders this agent has done a total of $1250 to which we have paid $1060, attached are the cashed checks.
The remaining balance of $190 will be scheduled for payment on 2/5/16 and mailed to:
[redacted]...

[redacted]
Attn: [redacted]
Atlanta GA XXXXX

Initial Business Response /* (1000, 4, 2015/07/08) */
This is to acknowledge receipt of the above-referenced case relating to payment that was owed to Mrs. [redacted] for the BPO orders she performed for our company.
We apologize for the delay in Mrs. [redacted]'s payment. We will set the account up...

on a monthly payment plan to begin 9/11/15 and continue monthly until paid in full. Payment will be made payable to the information on file:
[redacted]
Attn: [redacted]
[redacted]
Flanders NJ XXXXX
The remainder of the account will be paid as stated.
We hope that our immediate attention to correct this oversight can result in a positive outcome.

We would greatly appreciate a confirmation concerning the above-reference matter. Please let us know if we can be of any further assistance.
Initial Consumer Rebuttal /* (3000, 11, 2015/09/28) */
I'd like to re-open this complaint. Broker Price Opinion's answer to the complaint was that they would start paying what is owed to me by September 11. They have not done so. I sent them an email on 9/25 requesting a reply and confirmation that payment would be mailed out by end of day. There was no response.
Final Consumer Response /* (3000, 20, 2015/11/03) */
Although First Valuation responded on 10/13 that the account was paid in full and provided a check number, the check has not been received. When I contacted them on 10/22, [redacted] from their accounting department said the check had not been mailed but should be the following week. As of today, 11/3, I have not received the check. Please re-open the case. At this point, I would like the $230 check overnighted to me with notice of the overnight airbill # for tracking purposes. Thank you.
Final Business Response /* (4000, 22, 2015/11/17) */
Check XXXXXX has been mailed to
[redacted]
Attn: [redacted]
[redacted]
Flanders NJ XXXXX
Payment in full