BuytheSea Reviews (%countItem)
BuytheSea Rating
Address: N6938 S Forest Haven Rd, Shawano, Wisconsin, United States, 54166-5959
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I placed an order on 16 march, they charged my credit card for $33.39.. they issued a USPS tracking number but since USPS tracking says they are awaiting the item. I have called, no answer, left message a couple times.. On 27 march they said they would look into it next morning. I have emailed a couple times since asking for updates to no response.. usps still says awaiting item..
Another customer that does not read emails, you where refunded even though order was shipped and came back to our officePayment refunded due to customer requestMar 31, 2020, 12:05 AMPayment refunded due to customer requestMar 31, 2020, 12:05 AM
I placed on an order on 1/11/20 that was never fulfilled. Company has not responded to emails.
BuytheSeaNever recived an email had no idea was not delivered so old that we just refunded not even try to locatePaymentAdd notePayment refunded due to customer requestMar 21, 2020, 6:43 PM
I placed on an order on 1/11/20 that was never fulfilled. Company has not responded to emails.
BuytheSeaNever recived an email had no idea was not delivered so old that we just refunded not even try to locatePaymentAdd notePayment refunded due to customer requestMar 21, 2020, 6:43 PM
I placed an order with this company on February 23rd,2020. I received an email from them on Same day saying order was received and my paypal had been charged $27.20 for the order. I received receipt from PayPal for this charge. On February 24,2020 I received an email from Buy The Sea stating my order was processed and awaiting shipment. No tracking number was assigned. As of today, March 10,2020 my order is still “awaiting shipment “. I never received tracking number or my order. I emailed the company on March 3, 2020 inquiring about my order with no response as of today March 10th. I have since seen that there have been many complaints of the same nature filed against this company with the Revdex.com. I am requesting a full refund.
Refunded before receiving this fileTransaction ID: ***Payment Status: Completed RefundGross amount-$34.85 USD
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I placed an order with this company on February 23rd,2020. I received an email from them on Same day saying order was received and my paypal had been charged $27.20 for the order. I received receipt from PayPal for this charge. On February 24,2020 I received an email from Buy The Sea stating my order was processed and awaiting shipment. No tracking number was assigned. As of today, March 10,2020 my order is still “awaiting shipment “. I never received tracking number or my order. I emailed the company on March 3, 2020 inquiring about my order with no response as of today March 10th. I have since seen that there have been many complaints of the same nature filed against this company with the Revdex.com. I am requesting a full refund.
Refunded before receiving this fileTransaction ID: ***Payment Status: Completed RefundGross amount-$34.85 USD
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I ordered some crystals and never received a confirmation or an email with a tracking number. After I submitted a dispute to recover my funds someone from the so call business sent me an email. How funny is that?
I ordered some crystals and never received a confirmation or an email with a tracking number. After I submitted a dispute to recover my funds someone from the so call business sent me an email. How funny is that?
I ordered products from this company on January 6, 2020. After numerous inquieries I was informed that they could not deliver the product. No reason give. We do have USPS service, UPS service, FEDEX service. No problems delivering products from other merchants before this. I was called a liar also for confronting the bussiness about the issue.
We had no idea that there was any problem with this customer after all these months. Customer was refunded. With 22 employees not sure that anyone would call a customer a liar at least not to there face lol sorry Here is infoAmount$59.95Refunded$59.95StatusRefundedDescriptionOrder #*** for
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I decline buythesea response
On January 6, 2020 I placed and order with buythesea.com. Order # *** Payment was processed. After six weeks, still no item delivered.
All telephone inquiries-----No response from merchant
All online inquiries---No response from merchant
A false message from my "Mailman" was posted to my e-mail saying that the item could not be delivered. I am home all day.
If a credit was posted to my bank account, it has not shown up by February 29, 2020.
Regards
BuytheSea Concerning refund we have no authority over banking institutions but with 45 years of experience in this field it has always taken between 3-7 working days for refunds to be processed between banks.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I Reject BuytheSea's responses.
I checked muy bank statement (3/17/2020) and no credit from this companyhas been posted. Surely the banks would have sufficed by now?
Regards
BuytheSeaSat, Mar 21, 1:39 PM (2 days ago)Takes approx. 5-7 days to show on your CC here is info refunded march 5th Payment refunded due to customer requestMar 5, 2020, 8:02 PMOrder #*** for
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Order # *** BuytheSea
Absolutely NO refund on my bank statements! Not 3/5/2020 or other!
This company has been taking the Revdex.com and myself for a ride since January 2020.
Regards
I ordered products from this company on January 6, 2020. After numerous inquieries I was informed that they could not deliver the product. No reason give. We do have USPS service, UPS service, FEDEX service. No problems delivering products from other merchants before this. I was called a liar also for confronting the bussiness about the issue.
We had no idea that there was any problem with this customer after all these months. Customer was refunded. With 22 employees not sure that anyone would call a customer a liar at least not to there face lol sorry Here is infoAmount$59.95Refunded$59.95StatusRefundedDescriptionOrder #*** for
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I decline buythesea response
On January 6, 2020 I placed and order with buythesea.com. Order # *** Payment was processed. After six weeks, still no item delivered.
All telephone inquiries-----No response from merchant
All online inquiries---No response from merchant
A false message from my "Mailman" was posted to my e-mail saying that the item could not be delivered. I am home all day.
If a credit was posted to my bank account, it has not shown up by February 29, 2020.
Regards
BuytheSea Concerning refund we have no authority over banking institutions but with 45 years of experience in this field it has always taken between 3-7 working days for refunds to be processed between banks.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I Reject BuytheSea's responses.
I checked muy bank statement (3/17/2020) and no credit from this companyhas been posted. Surely the banks would have sufficed by now?
Regards
BuytheSeaSat, Mar 21, 1:39 PM (2 days ago)Takes approx. 5-7 days to show on your CC here is info refunded march 5th Payment refunded due to customer requestMar 5, 2020, 8:02 PMOrder #*** for
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Order # *** BuytheSea
Absolutely NO refund on my bank statements! Not 3/5/2020 or other!
This company has been taking the Revdex.com and myself for a ride since January 2020.
Regards
I have ordered (#***) and paid and have not received my shipment. I ordered on 2/13/2020. It says there way a shipping label made but the USPS never got the shipment.
BuytheSeaOnlineCalled post master they located package apologized for lost package it is on its way4 items @ Feb 17th 2020Tracking #:
I have ordered (#***) and paid and have not received my shipment. I ordered on 2/13/2020. It says there way a shipping label made but the USPS never got the shipment.
BuytheSeaOnlineCalled post master they located package apologized for lost package it is on its way4 items @ Feb 17th 2020Tracking #:
I made a purchase from BuytheSeaOnline.com on November 15, 2019. to date, I have not received my order of $28.65. I've contacted the business using their 'Contact Us' link on their website on 4 different occasions. I logged into my account with BTSO and under 'messages' it shows zero! That's not correct or their system doesn't save the messages their customers send them! I've also sent them a few email messages asking for my order status, telling them I want my order or my money refunded. I've contacted them more than once every month that has passed since I placed my order and have never received a response, not once. I want my money back! My order # is *** placed 11-15-19. The information on my account states they shipped the order on 11-18-19, which is obviously false. They have my correct mailing address and I didn't miss delivery. I'd appreciate a conformation number of the delivery if they claim they sent my order. In my email I provided my phone number so they could contact me directly to let me know the status of my order or refund, they never contacted me. I want my money back! I'm disabled and am on a very limited budget so making a purchase like this is a special splurge for me and I don't appreciate being refused the order or a refund from this company! Please refund my money, It's been over 3 months!
Have no clue order was delivered but we refunded to long ago 4 months to argue now here is info from paypalInvoice SentFebruary 26, 2020 at 2:53:39 PM CSTTransaction ID: ***Payment Status: Refund CompletedGross amount-$28.65 USD
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sounding like a 5 year old in your response doesn’t get you off the hook for not sending my paid order or not refunding my money until TODAY! I have validated email messages with the dates and times I sent them. You have tried to rip-off a lot of people and you think lying and not acknowledging that we have contacted you, and lying that you “didn’t know” sits well with any of us? I wonder how many people don’t come after you and you simply keep their money? Shame on you. Your business won’t make it because of the way you treat people. Remember I said that when your shutting your doors for the last time!
Regards
I made a purchase from BuytheSeaOnline.com on November 15, 2019. to date, I have not received my order of $28.65. I've contacted the business using their 'Contact Us' link on their website on 4 different occasions. I logged into my account with BTSO and under 'messages' it shows zero! That's not correct or their system doesn't save the messages their customers send them! I've also sent them a few email messages asking for my order status, telling them I want my order or my money refunded. I've contacted them more than once every month that has passed since I placed my order and have never received a response, not once. I want my money back! My order # is *** placed 11-15-19. The information on my account states they shipped the order on 11-18-19, which is obviously false. They have my correct mailing address and I didn't miss delivery. I'd appreciate a conformation number of the delivery if they claim they sent my order. In my email I provided my phone number so they could contact me directly to let me know the status of my order or refund, they never contacted me. I want my money back! I'm disabled and am on a very limited budget so making a purchase like this is a special splurge for me and I don't appreciate being refused the order or a refund from this company! Please refund my money, It's been over 3 months!
Have no clue order was delivered but we refunded to long ago 4 months to argue now here is info from paypalInvoice SentFebruary 26, 2020 at 2:53:39 PM CSTTransaction ID: ***Payment Status: Refund CompletedGross amount-$28.65 USD
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sounding like a 5 year old in your response doesn’t get you off the hook for not sending my paid order or not refunding my money until TODAY! I have validated email messages with the dates and times I sent them. You have tried to rip-off a lot of people and you think lying and not acknowledging that we have contacted you, and lying that you “didn’t know” sits well with any of us? I wonder how many people don’t come after you and you simply keep their money? Shame on you. Your business won’t make it because of the way you treat people. Remember I said that when your shutting your doors for the last time!
Regards
I made a purchase with this company on February 8, 2020. I have contacted them several times by phone, text and email to no avail. I am not sure of their reason for not responding to my question of when the items will be shipped or actually if they will be shipped at all. Order #
BuytheSeaCustomers address undeliverable not sure why here is refund infoStatement descriptorBUYTHESEAAmount$13.75Refunded$13.75Fee$0.00Net$0.00StatusRefundedDescriptionOrder #*** for [email protected] Sent from Mail for Windows 10
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am unsure how to respond as this message does not inform me of how a refund was applied. Also, this business did not communicate accurate information to you as I had given them an address to ship the product to. This is a lie from them. And my question now is how and to where was a refund applied? Thanks this definitely needs further attention going forward for many unknowing customers. Hoping your state can look into this so called "business". Please let me know. Thanks as they had no intention on doing anything until I contacted you.
Regards
This customer is a real pc of work yes Im talking to you KIM call your CC company we refunded when we said we did weeks ago here is info from our CC server from Stripe which handles all our CC transaction customers like this should not order online nightmare over $13 that was refunded waste of energy and my staffs time Payment refunded due to customer requestMar 5, 2020, 8:09 PMPayment succeededFeb 8, 2020, 7:49 PM7Stripe risk evaluation: normalFeb 8, 2020, 7:49 PMPayment detailsStatement descriptorBUYTHESEAAmount$13.75Refunded$13.75Fee$0.00Net$0.00StatusRefundedDescriptionOrder #*** for [email protected]_1GAnXLBxxYCXaJTbrnyRJ0BWPayout for refundpo_1GKDzYBxxYCXaJTbh77YRPjU
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
Without the help of the Revdex.com this would not have been resolved. A reputable business would have tried to help the consumer. this business did not.
I made a purchase with this company on February 8, 2020. I have contacted them several times by phone, text and email to no avail. I am not sure of their reason for not responding to my question of when the items will be shipped or actually if they will be shipped at all. Order #
BuytheSeaCustomers address undeliverable not sure why here is refund infoStatement descriptorBUYTHESEAAmount$13.75Refunded$13.75Fee$0.00Net$0.00StatusRefundedDescriptionOrder #*** for [email protected] Sent from Mail for Windows 10
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am unsure how to respond as this message does not inform me of how a refund was applied. Also, this business did not communicate accurate information to you as I had given them an address to ship the product to. This is a lie from them. And my question now is how and to where was a refund applied? Thanks this definitely needs further attention going forward for many unknowing customers. Hoping your state can look into this so called "business". Please let me know. Thanks as they had no intention on doing anything until I contacted you.
Regards
This customer is a real pc of work yes Im talking to you KIM call your CC company we refunded when we said we did weeks ago here is info from our CC server from Stripe which handles all our CC transaction customers like this should not order online nightmare over $13 that was refunded waste of energy and my staffs time Payment refunded due to customer requestMar 5, 2020, 8:09 PMPayment succeededFeb 8, 2020, 7:49 PM7Stripe risk evaluation: normalFeb 8, 2020, 7:49 PMPayment detailsStatement descriptorBUYTHESEAAmount$13.75Refunded$13.75Fee$0.00Net$0.00StatusRefundedDescriptionOrder #*** for [email protected]_1GAnXLBxxYCXaJTbrnyRJ0BWPayout for refundpo_1GKDzYBxxYCXaJTbh77YRPjU
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards,
***
Without the help of the Revdex.com this would not have been resolved. A reputable business would have tried to help the consumer. this business did not.
On 1/24/2020 I purchased some shells from Buythesea online and was charged $90.80 for order No.***.
I immediately received a receipt and email stating my order was awaiting shipping. Four weeks later I am still waiting on my order to be shipped. I have called and left voice messages, texted, and emailed several times inquiring about the status of my order and have received only one response saying they would check....and then No further response. Last week I requested a refund 4 times and received no response, no shells, and no refund.
InboxBuytheSeaOnlineSat, Mar 7, 1:52 PM (2 days ago)Customer was already refunded here is info from CC companyRefunded$90.80StatusRefundedDescriptionOrder #*** for ***@aya.yale.eduPayout Sent from Mail for Windows 10
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have yet to see the refund in my account.
I will continue to monitor for the refund and respond when it can be accounted for.
Regards
InboxBuytheSeaOnlineFri, Mar 13, 3:01 PM (3 days ago)to meCant do anything more we refunded, banks always take 3-7 working days to post refunds
On 1/24/2020 I purchased some shells from Buythesea online and was charged $90.80 for order No.***.
I immediately received a receipt and email stating my order was awaiting shipping. Four weeks later I am still waiting on my order to be shipped. I have called and left voice messages, texted, and emailed several times inquiring about the status of my order and have received only one response saying they would check....and then No further response. Last week I requested a refund 4 times and received no response, no shells, and no refund.
InboxBuytheSeaOnlineSat, Mar 7, 1:52 PM (2 days ago)Customer was already refunded here is info from CC companyRefunded$90.80StatusRefundedDescriptionOrder #*** for ***@aya.yale.eduPayout Sent from Mail for Windows 10
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have yet to see the refund in my account.
I will continue to monitor for the refund and respond when it can be accounted for.
Regards
InboxBuytheSeaOnlineFri, Mar 13, 3:01 PM (3 days ago)to meCant do anything more we refunded, banks always take 3-7 working days to post refunds
In December, I ordered shells from Buy The Sea which never arrived.
I contacted by email and phone multiple times to get either a refund or the product and have not received a response.
My order number is ***.
InboxBuytheSeaFeb. 22, 2020Shipped***Lafayette, CA 94549United StatesShipping optionsCarrier nameUSPSTracking info***Service namePriority Mail® service (1-3 days)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
In December, I ordered shells from Buy The Sea which never arrived.
I contacted by email and phone multiple times to get either a refund or the product and have not received a response.
My order number is ***.
InboxBuytheSeaFeb. 22, 2020Shipped***Lafayette, CA 94549United StatesShipping optionsCarrier nameUSPSTracking info***Service namePriority Mail® service (1-3 days)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
My wife purchased a shell from Buy the Sea on 01/21/2020 and used her debit card for the payment of $39.00. The money was taken out of her account on 01/22/2020 at 0401. The order number she was given is 22641. we have emailed buytheseaonline.com on three different occasions requesting the delivery status - to date there has been no response. In addition, we have called the companies telephone number (715-701-0707) five occasions - got a message to leave a voice mail from "***" - on each occasion we left a message requesting the status or a refund. Again, to date, there has been no response.
If the customer would check emails or CC company she would know order was already refunded because shipping address. Waste of time on everyone’s part at least she will read this Payout for refund*** Stripe risk evaluation: normal Jan 21, 2020, 10:47 PMPayment detailsStatement descriptorBUYTHESEAAmount$39.00Refunded$39.00Fee$0.00Net$0.00StatusRefundedDescriptionOrder #***t
This is the 1st and only response we received from BUYTHESEA. The company has not sent any other e-mailsor responded to our telephone calls (voice messages). We did notice yesterday that the $39.00 in question was refunded to our account without explanation. Based on this refund our concerns with the company are complete. However, the failure to respond to our previous attempts to contact them and the tone of this responsepretty well defines the attitude of the owners. It is also obvious they have complete disdain for the Revdex.com.That is – I don’t care about customers ordering from my shop, as long as they pay me upfront and don’t create waves.