BYL Companies

Review: A debt was paid off in full on December 19, 2014 with the agreement that it would be reported January 5, 2015 as paid in full to the credit bureau. On January 15, 2015 the account was reported as still open without payment!Desired Settlement: Item reported as paid in full as agreed

Business

Response:

January 26, 2015

BYL Collection Services

Malvern,

PA 19355

Phone: ###-###-#### (Toll Free)

Fax #: ###-###-####

Revdex.com ID#[redacted]

Dear Ms. [redacted],

Thank you for contacting our office. I have reviewed the complaint regarding the

above referenced person. We originally received

this account from Heritage Commons Apartments on 6/12/2008. This account was removed from the credit on 9/9/14

by our office. We were contact on

12/19/14 by Ms. H[redacted] and she paid the account in full. We have sent an additional credit deletion to

all three credit bureaus on 1/26/15 as a courtesy to assist Ms. Hollman with

her credit dispute.

Please advise if

there is anything further we can assist you with to resolve the above

referenced complaint. Please contact me

via email at [redacted],

by fax at ###-###-#### or by mail to advise when the complaint will be

closed.

I can be contacted at ###-###-#### with any questions you

may have.

Sincerely,

Michelle Lynn A[redacted]

Collections Manager

BYL Collection Services