Cactus Jack's Autos Reviews (%countItem)
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Cactus Jack's Autos Rating
Address: 915 S Country Club Dr, Mesa, Arizona, United States, 85210-3539
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+1 (602) 788-8332 +1 (480) 615-5739 |
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We went to this location , because we found that the customer was excellent and we couldn't find any where else that would treat us with nothing but respect. Rick was the best he kept us laughing the whole time. Rick made sure we we're comfortable and relax while the process was happening. I would most definitely refer this location to family and friends. We loved the experience we had with the whole team at Cactus Jacks (Bell Rd. Location.). I absolutely rate this location at a super star rate of 5 for sure.
I had a great experience with John and Rick. Walked in with not so great credit and they got us taken care of!
I had a great experience with John and Rick. Walked in with not so great credit and they got us taken care of!
I had a great experience with John and Rick. Walked in with not so great credit and they got us taken care of!
I had a great experience with John and Rick. Walked in with not so great credit and they got us taken care of!
I just bought a car from Cactus Jack and I will tell you it was the best experience I have ever had buying a car. It was quick and relatively painless. John and Rick have been fabulous, they even entertained my 6 year-old daughter while we were signing paperwork. They were so helpful and a pleasure to work with. I would recommend any one with credit problems to visit Cactus Jack on Bell road.
I just bought a car from Cactus Jack and I will tell you it was the best experience I have ever had buying a car. It was quick and relatively painless. John and Rick have been fabulous, they even entertained my 6 year-old daughter while we were signing paperwork. They were so helpful and a pleasure to work with. I would recommend any one with credit problems to visit Cactus Jack on Bell road.
I just bought a car from Cactus Jack and I will tell you it was the best experience I have ever had buying a car. It was quick and relatively painless. John and Rick have been fabulous, they even entertained my 6 year-old daughter while we were signing paperwork. They were so helpful and a pleasure to work with. I would recommend any one with credit problems to visit Cactus Jack on Bell road.
I just bought a car from Cactus Jack and I will tell you it was the best experience I have ever had buying a car. It was quick and relatively painless. John and Rick have been fabulous, they even entertained my 6 year-old daughter while we were signing paperwork. They were so helpful and a pleasure to work with. I would recommend any one with credit problems to visit Cactus Jack on Bell road.
I bought a car in Feb and still happy with my car Rick Was fun and made buying a car easy and fast , thank you all so much I love my car!!
I bought a car in Feb and still happy with my car Rick Was fun and made buying a car easy and fast , thank you all so much I love my car!!
I bought a car in Feb and still happy with my car Rick Was fun and made buying a car easy and fast , thank you all so much I love my car!!
I bought a car in Feb and still happy with my car Rick Was fun and made buying a car easy and fast , thank you all so much I love my car!!
see Attached document
Ms. W,
My name is Antonio and I am the new manager in charge of the collection department. I wanted to take the opportunity to introduce my self and I am sorry that you feel that we have not addressed your specific concerns. I also want to assure you that you are a valued customer your concerns are our concerns. After my initial review of your account, I do see that you have had some repair work done to this vehicle. As far as I can tell the work completed on your vehicle was done in Good Faith and I do not see that you have paid anything towards any repair. I also do not see any mention of any sort of credit, do you remember who you spoke to and why they were offering a credit to your account?I contacted the service department about the damages sustained by vehicle, the 2 lighters left in the car and your personal belongings. They have no record of such damages. We store the vehicles at our facility and to everything humanly possible to not damage our customers vehicles. It is always advised that you clear out any personal items prior to leaving your vehicle at service. There are various components in your vehicle that our technicians may require access to. Did you notify anybody of these issues at the time you picked up the vehicle from service?The purpose for our calls is to collect the past due amount of $324.50 car payment and the $44.62 that is owed on CPP, and help your account to remain current in order to avoid any additional fees. Please let me know if I have not addressed all your concerns. Is there anything else I can do for you?Thank you have a great day.Alex CANFS Collection Manager4240 W Glendale Ave
The purpose of this email/statement is to document any and all correspondences between myself and the Auto Now/Cactus Jack Auto Company, and to make an attempt to communicate my needs herein this matter.
I have reached out to him and his agency on several occasions about the multiple concerns that I have with my vehicle. As I have stated, there has been a nonchalant response to my concerns, and it has put me in harms ways on several instances. Despite all communications, I feel that the issues continue to be deflected and left unaddressed. Just recently, I attempted to access my account information about my vehicle, only to find that the account had been disabled, and left inaccessible. I attempted on several times to login, make a payment, identify the late fees, and my email account in your system had been deleted. This factor leads me to believe that you are illegally trying to repossess my car, even after you were informed that the Revdex.com was involved in this particular situation. There are still several unaddressed issues with my vehicle, since 10/12-13/2017; only to be turned away with excuse of there not being anyone who could assist me at the time (My initial complaint, and the several ones following behind, were made within a 15-day window; however no exchange or remedy was offer). I have kept detailed records ab out my transactions and communications with all the issues on my car. However despite the multiple attempts to remedy this matters, there still remains issues that are unaddressed. For example, there is a slipping of the drive shaft, broken radio, missing items from the vehicle that prevent the full operation of the vehicle. e braking issues along that included a crushed wheel barring that was supposed to be repaired-- and that is just to name a few. Some recent damage that was done to my car while in your care -- Please reference the attached
Still nothing has been done!
see Attached document
Ms. W,
My name is Antonio and I am the new manager in charge of the collection department. I wanted to take the opportunity to introduce my self and I am sorry that you feel that we have not addressed your specific concerns. I also want to assure you that you are a valued customer your concerns are our concerns. After my initial review of your account, I do see that you have had some repair work done to this vehicle. As far as I can tell the work completed on your vehicle was done in Good Faith and I do not see that you have paid anything towards any repair. I also do not see any mention of any sort of credit, do you remember who you spoke to and why they were offering a credit to your account?I contacted the service department about the damages sustained by vehicle, the 2 lighters left in the car and your personal belongings. They have no record of such damages. We store the vehicles at our facility and to everything humanly possible to not damage our customers vehicles. It is always advised that you clear out any personal items prior to leaving your vehicle at service. There are various components in your vehicle that our technicians may require access to. Did you notify anybody of these issues at the time you picked up the vehicle from service?The purpose for our calls is to collect the past due amount of $324.50 car payment and the $44.62 that is owed on CPP, and help your account to remain current in order to avoid any additional fees. Please let me know if I have not addressed all your concerns. Is there anything else I can do for you?Thank you have a great day.Alex CANFS Collection Manager4240 W Glendale Ave
The purpose of this email/statement is to document any and all correspondences between myself and the Auto Now/Cactus Jack Auto Company, and to make an attempt to communicate my needs herein this matter.
I have reached out to him and his agency on several occasions about the multiple concerns that I have with my vehicle. As I have stated, there has been a nonchalant response to my concerns, and it has put me in harms ways on several instances. Despite all communications, I feel that the issues continue to be deflected and left unaddressed. Just recently, I attempted to access my account information about my vehicle, only to find that the account had been disabled, and left inaccessible. I attempted on several times to login, make a payment, identify the late fees, and my email account in your system had been deleted. This factor leads me to believe that you are illegally trying to repossess my car, even after you were informed that the Revdex.com was involved in this particular situation. There are still several unaddressed issues with my vehicle, since 10/12-13/2017; only to be turned away with excuse of there not being anyone who could assist me at the time (My initial complaint, and the several ones following behind, were made within a 15-day window; however no exchange or remedy was offer). I have kept detailed records ab out my transactions and communications with all the issues on my car. However despite the multiple attempts to remedy this matters, there still remains issues that are unaddressed. For example, there is a slipping of the drive shaft, broken radio, missing items from the vehicle that prevent the full operation of the vehicle. e braking issues along that included a crushed wheel barring that was supposed to be repaired-- and that is just to name a few. Some recent damage that was done to my car while in your care -- Please reference the attached
Still nothing has been done!
see Attached document
Ms. W,
My name is Antonio and I am the new manager in charge of the collection department. I wanted to take the opportunity to introduce my self and I am sorry that you feel that we have not addressed your specific concerns. I also want to assure you that you are a valued customer your concerns are our concerns. After my initial review of your account, I do see that you have had some repair work done to this vehicle. As far as I can tell the work completed on your vehicle was done in Good Faith and I do not see that you have paid anything towards any repair. I also do not see any mention of any sort of credit, do you remember who you spoke to and why they were offering a credit to your account?I contacted the service department about the damages sustained by vehicle, the 2 lighters left in the car and your personal belongings. They have no record of such damages. We store the vehicles at our facility and to everything humanly possible to not damage our customers vehicles. It is always advised that you clear out any personal items prior to leaving your vehicle at service. There are various components in your vehicle that our technicians may require access to. Did you notify anybody of these issues at the time you picked up the vehicle from service?The purpose for our calls is to collect the past due amount of $324.50 car payment and the $44.62 that is owed on CPP, and help your account to remain current in order to avoid any additional fees. Please let me know if I have not addressed all your concerns. Is there anything else I can do for you?Thank you have a great day.Alex CANFS Collection Manager4240 W Glendale Ave
The purpose of this email/statement is to document any and all correspondences between myself and the Auto Now/Cactus Jack Auto Company, and to make an attempt to communicate my needs herein this matter.
I have reached out to him and his agency on several occasions about the multiple concerns that I have with my vehicle. As I have stated, there has been a nonchalant response to my concerns, and it has put me in harms ways on several instances. Despite all communications, I feel that the issues continue to be deflected and left unaddressed. Just recently, I attempted to access my account information about my vehicle, only to find that the account had been disabled, and left inaccessible. I attempted on several times to login, make a payment, identify the late fees, and my email account in your system had been deleted. This factor leads me to believe that you are illegally trying to repossess my car, even after you were informed that the Revdex.com was involved in this particular situation. There are still several unaddressed issues with my vehicle, since 10/12-13/2017; only to be turned away with excuse of there not being anyone who could assist me at the time (My initial complaint, and the several ones following behind, were made within a 15-day window; however no exchange or remedy was offer). I have kept detailed records ab out my transactions and communications with all the issues on my car. However despite the multiple attempts to remedy this matters, there still remains issues that are unaddressed. For example, there is a slipping of the drive shaft, broken radio, missing items from the vehicle that prevent the full operation of the vehicle. e braking issues along that included a crushed wheel barring that was supposed to be repaired-- and that is just to name a few. Some recent damage that was done to my car while in your care -- Please reference the attached
Still nothing has been done!
see Attached document
Ms. W,
My name is Antonio and I am the new manager in charge of the collection department. I wanted to take the opportunity to introduce my self and I am sorry that you feel that we have not addressed your specific concerns. I also want to assure you that you are a valued customer your concerns are our concerns. After my initial review of your account, I do see that you have had some repair work done to this vehicle. As far as I can tell the work completed on your vehicle was done in Good Faith and I do not see that you have paid anything towards any repair. I also do not see any mention of any sort of credit, do you remember who you spoke to and why they were offering a credit to your account?I contacted the service department about the damages sustained by vehicle, the 2 lighters left in the car and your personal belongings. They have no record of such damages. We store the vehicles at our facility and to everything humanly possible to not damage our customers vehicles. It is always advised that you clear out any personal items prior to leaving your vehicle at service. There are various components in your vehicle that our technicians may require access to. Did you notify anybody of these issues at the time you picked up the vehicle from service?The purpose for our calls is to collect the past due amount of $324.50 car payment and the $44.62 that is owed on CPP, and help your account to remain current in order to avoid any additional fees. Please let me know if I have not addressed all your concerns. Is there anything else I can do for you?Thank you have a great day.Alex CANFS Collection Manager4240 W Glendale Ave
The purpose of this email/statement is to document any and all correspondences between myself and the Auto Now/Cactus Jack Auto Company, and to make an attempt to communicate my needs herein this matter.
I have reached out to him and his agency on several occasions about the multiple concerns that I have with my vehicle. As I have stated, there has been a nonchalant response to my concerns, and it has put me in harms ways on several instances. Despite all communications, I feel that the issues continue to be deflected and left unaddressed. Just recently, I attempted to access my account information about my vehicle, only to find that the account had been disabled, and left inaccessible. I attempted on several times to login, make a payment, identify the late fees, and my email account in your system had been deleted. This factor leads me to believe that you are illegally trying to repossess my car, even after you were informed that the Revdex.com was involved in this particular situation. There are still several unaddressed issues with my vehicle, since 10/12-13/2017; only to be turned away with excuse of there not being anyone who could assist me at the time (My initial complaint, and the several ones following behind, were made within a 15-day window; however no exchange or remedy was offer). I have kept detailed records ab out my transactions and communications with all the issues on my car. However despite the multiple attempts to remedy this matters, there still remains issues that are unaddressed. For example, there is a slipping of the drive shaft, broken radio, missing items from the vehicle that prevent the full operation of the vehicle. e braking issues along that included a crushed wheel barring that was supposed to be repaired-- and that is just to name a few. Some recent damage that was done to my car while in your care -- Please reference the attached
Still nothing has been done!
Great sales man. Kind, patient, and super funny! I had a great experience, and love my new vehicle!
Great sales man. Kind, patient, and super funny! I had a great experience, and love my new vehicle!
Great sales man. Kind, patient, and super funny! I had a great experience, and love my new vehicle!