Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 7/**/in regards to your account with our client, *** *** for Proactiv Solutions, ending in ***. Please be advised that upon receiving your complaint and pursuant to your request, our
agency, Retrieval Masters Creditors Bureau, Inc., placed your account on a cease and desist status, thus ceasing collection activity from our agency. Furthermore, please be advised that we have informed our client of your concerns.Should you have any further questions and/or concerns, please do not hesitate to contact us. Tell us why here
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauae e]
I am in receipt of a bill your company sent me regarding an accountHowever this bill does not verify or validate this account has being mine nor does is validate and credit that I have any contract with your companyA look at all reports from the Bureau does show this as reporting as a collections. Since I have no nor have I ever had any contractual ligation with your company I expect that you will close any accounts you are trying to collect on regarding this matyer, cease all credit reporting and stop attempting to contact me.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 9/**/
regarding your account with our client, *** *** ***,
*** ***, ending in ***. Our records reflect that your account
ending in ***, was placed with our
agency, Retrieval Masters Creditors
Bureau, Inc., on 1/**/16.
Our records reflect that our agency has mailed four notices to the
address that we have on file for you, which matches the address
referenced in your complaint. Our records further reflect that on 9/*/16,
your account ending in *** was placed on a disputed status through our
automated system. Upon receiving your complaint, we reached out to our
client. Our client has advised us that your two violations, are a
result of you having a negative balance on your EZ-Pass account. The
reason why you do not see these two violations on your EZ-Pass website
account, is because these have already been placed with our agency for
collections. Furthermore, your account ending in *** is not your
EZ-Pass account number, this is simply an account number assigned to
your violations upon being turned over to our agency for collections.
In addition, we would like to inform you that our agency did not report
your account ending in *** to any of the credit bureaus. Should you have any further questions/ or should you wish to take care of your balance, please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory for the current moment until the dispute has been settled to me and the matter has been resolved
Sincerely,
** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I was harassed for months by this company They responded that they removed my phone number and would not be placing any more calls They did not answer WHY, I have been harassed for months? There was no explanation or apology I have no credit issues with anyone and should have never received any of these harassing calls for months *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did not use an EZ-pass that day, nor have done I used one in the last plus yearsI live in NJ, I have not traveled anywhere near the NY state borders during that time, and have not received a single notice or bill in the mail via the EZ-Pass NY and NJ systems in at least the 7-yearsTherefore your violation of keeping money on, an account that I have barely used since the early 2000's, is unjustifiable. Even if I was to skip a toll (which I have evidence secure my whereabouts for that day), a standard bill would include a copy of the back of my car with a picture of my license plate, along with a fine for the entire route of the tolled roadI have not received, or have in my possession anything close to that If I have not been given the appropriate time to handle a bill claim, they cannot send me a letter of collections. Since I have not used my EZ pass in almost years, I mainly travel the PA turnpike, why would NJ tolls be sending me a letter from NY state? In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** ** ***, We are in receipt of your complaint submitted to the Revdex.com regarding your account with our client *** *** ***Our records reflect that you spoke to one of our call center supervisors on 12/*/regarding an account, which was being reported on
your credit as being open with our agencyOur call center supervisor asked you which account number was being reported on your credit; you then proceeded to give our call center supervisor your account number ending with ***A request was then requested by our agency to remove our trade-line against the account number you requested/gave us ending with *** on 12/*/On 12/**/15, we received another call from you, where you informed one of our agents that your account was still on your credit with a balance; so on 12/**/15, our agency requested another credit removal on your account ending with ***Upon receipt of your complaint submitted to the Revdex.com and CFPB, we investigated this matter deeper in regards to your concernsOur investigation concluded that the account you requested the trade-line removed from was on account ending in ***, which was not being credit reported by our agencyThe only account being credit reported with our agency was your account number ending with ***Unfortunately, you requested the trade-line to be removed against the wrong account, and therefore, this is the reason you were still seeing an account being reported by our agency on your credit reportNevertheless, we have updated our trade-line against your account ending with *** with the credit bureausIf you have any further questions and/or concerns, please do not hesitate to contact us
Dear *** ** ***, Please read the following as it pertains to your complaint made to the RevDex.com on 6/**/2015. Upon reviewing your account ending with ***, we show that a refund was finalized on 6/**/in the amount of $68.94, which is the sum of
the two transactions we show were made towards your account ending with ***. Our records reflect that a check has been issued to the address on file and you should receive it within business daysPlease be advised that because you have been issued this refund, your account ending with *** now has an outstanding balance due to our client, *** *** *** ***- ** ***. On a final note, please be advised that our agency, RMCB, has not reported your account ending with *** to any of the credit bureausOnce again we apologize for any inconvenience we may have caused youIf you have any questions and or concerns please do not hesitate to contact us
Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 6/**/regarding your accounts due to our client, Laboratory Corporation of AmericaPlease be advised that pursuant to your concerns, American Medical Collection Agency has reached out to our client
with means to obtain substantiation of your accounts. Please be advised that once we have received said substantiation, our agency will mail this to you via ** *** *** to the mailing address we have on file for you, which is the same address referenced in your complaintAdditionally, please be advised that our agency has placed your accounts, *** ***, *** ***, & ***, on a disputed status and we are not pursuing collections on these accounts at this time. Should you have any further questions and/or concerns, please do not hesitate to contact us
Dear *** ***, We are in receipt of
your complaint submitted to the Revdex.com on 10/**/2017, in regards to your letter dated 9/*/Please be advised that our records reflect that our agency, American Medical Collection Agency, received your letter dated 9/*/on 9/*/In said letter, you requested validation of an unknown account number, as there was no account number referenced in your letterOn 9/*/17, we mailed you a letter requesting more information, as with the information you provided in your 9/*/letter, we were unable to locate an account for youAlong with our letter mailed to you on 9/*/17, we also included our search results for ***, which demonstrated that our agency was not currently reporting an account for you with said credit bureauOn 10/*/17, we received a response from you in regards to our request for further informationWith your additional information provided in your letter, our agency was able to locate an account for youPlease be advised that on 10/*/17, our agency mailed you substantiation of your account ending in ***, for our client and original creditor, Quest Diagnostics IncEnclosed with said substantiation, we also included a letter informing you that your account was no longer with our agency; and further more informed you that we have updated our trade-line against your account with the credit bureausShould you still find an account that is still being reported to your credit by our agency, please feel free to send us a copy of your report and we will be more than happy to further investigate this matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Dear *** *** ***,We are in receipt of your complaint submitted to the RevDex.com on 1/*/16, regarding our collection efforts. Our records reflect
that our client, Quest Diagnostics Incorporated, placed your account
ending with *** with our agency on 12/**/2015.
Nevertheless, pursuant
to your complaint, we have closed your account ending with *** with our
agency, American Medical Collection Agency, and we have ceased all
collection efforts on the account. Furthermore, we have informed our
client of your concerns. If you have any further questions and/or
concerns, please do not hesitate to contact us
Dear *** *** ** ***, We are in receipt of your complaint submitted to the Revdex.com regarding your account ending with *** *** *** please be advised that your account, ending with ***, was placed with our agency for collections by our client, Sunrise Medical
Laboratories, on 07/*/2014. After receiving your account, ending with ***, we proceeded to start our collection efforts, by sending correspondence to the address we have on file for you, which you confirmed to be correct during the telephone conversation with our agency on 1/**/16. Our records reflect that you made a payment on your account ending with ***, on 6/*/15. We then updated our trade-line against your account ending with ***, to reflect a zero balance, with ***Upon receiving your complaint, we reached out to our client, Sunrise Medical Laboratories, regarding your concerns expressed in your complaint. As per our client, their records do not reflect having been advised of your Workers’ Compensation information to bill your Workers’ Compensation carrier for the services that were rendered to you on 1/27/14. Because our client was not advised of your Workers’ Compensation, they continued their collection efforts by mailing you statements to the mailing address we have on file for you If you have any further questions and/or concerns please do not hesitate to contact our agency
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Dear *** *** *** We are in receipt of your complaint submitted to the Revdex.com on 12/**/2015, regarding your account with our client, ACS Transport SolutioEZ-Pass ending with ***. Our records reflect that a payoff letter was requested 11/**/and sent to our letter
vendor to mail to the original mailing address that was placed with our agency by our client on 10/*/2015. A second payoff letter was then requested 12/**/and sent to our letter vendor to mail to the mailing address that was provided by you to our agent. Nevertheless, pursuant to your concerns expressed in your complaint, our agency has resent you both the 11/**/and 12/**/letters, as well as an accompanying print out of the violation details for your account ending with ***. We would like to apologize for any confusion and/or any undue concerns we may have caused. If you have any further questions and/or concerns, please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The agency info is still on my credit file and causing damage to my creditI have not done any business or signed any documents with them so therefore they should not be reporting to my creditI need their information deleted from my credit profile until you can provide my documents I sign with the collection agency
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** *** ** ***,We are in receipt of your response to our answered provided to your Revdex.com complaint in regards to your account with our client, The Swiss Colony-Midnight Velvet, ending in ***. Please be advised that because our agency does not report to the credit bureaus for our client, we have advised our client of your dissatisfaction towards our response submitted on 7/**/2016. Again, please be informed that our agency has placed your account on a disputed status, and we are not pursuing collections on your account ending in ***
Dear *** ***,After thoroughly investigating your complaint, we have determined that you may be referring to a different collection agency. Our agency, American Medical Collection Agency (AMCA), does not reflect that we have an account for you with your
referenced balance of $180.00. If have any questions and or concerns do not hesitate to contact us, and we will be more than glad to assist you to the best of our abilities
Dear *** ***,We are in receipt of your complaint # *** submitted to the Revdex.com on 6/**/15. Please be advised that our agency Retrieval Masters CreditorsBureau, Inc(RMCB), has marked your account ending with *** as disputed, and we will no longer pursue collections
on the account. Our client,Americas Test Kitchen, will be notified as such. If you have any questions and or concerns please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
the account is still viewed negatively on my credit report which shouldn't have been there in the first place all I asked for was to have it removed off my credit report
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 7/**/in regards to your account with our client, *** *** for Proactiv Solutions, ending in ***. Please be advised that upon receiving your complaint and pursuant to your request, our
agency, Retrieval Masters Creditors Bureau, Inc., placed your account on a cease and desist status, thus ceasing collection activity from our agency. Furthermore, please be advised that we have informed our client of your concerns.Should you have any further questions and/or concerns, please do not hesitate to contact us. Tell us why here
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauae e]
I am in receipt of a bill your company sent me regarding an accountHowever this bill does not verify or validate this account has being mine nor does is validate and credit that I have any contract with your companyA look at all reports from the Bureau does show this as reporting as a collections. Since I have no nor have I ever had any contractual ligation with your company I expect that you will close any accounts you are trying to collect on regarding this matyer, cease all credit reporting and stop attempting to contact me.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 9/**/
regarding your account with our client, *** *** ***,
*** ***, ending in ***. Our records reflect that your account
ending in ***, was placed with our
agency, Retrieval Masters Creditors
Bureau, Inc., on 1/**/16.
Our records reflect that our agency has mailed four notices to the
address that we have on file for you, which matches the address
referenced in your complaint. Our records further reflect that on 9/*/16,
your account ending in *** was placed on a disputed status through our
automated system. Upon receiving your complaint, we reached out to our
client. Our client has advised us that your two violations, are a
result of you having a negative balance on your EZ-Pass account. The
reason why you do not see these two violations on your EZ-Pass website
account, is because these have already been placed with our agency for
collections. Furthermore, your account ending in *** is not your
EZ-Pass account number, this is simply an account number assigned to
your violations upon being turned over to our agency for collections.
In addition, we would like to inform you that our agency did not report
your account ending in *** to any of the credit bureaus. Should you have any further questions/ or should you wish to take care of your balance, please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory for the current moment until the dispute has been settled to me and the matter has been resolved
Sincerely,
** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I was harassed for months by this company They responded that they removed my phone number and would not be placing any more calls They did not answer WHY, I have been harassed for months? There was no explanation or apology I have no credit issues with anyone and should have never received any of these harassing calls for months *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did not use an EZ-pass that day, nor have done I used one in the last plus yearsI live in NJ, I have not traveled anywhere near the NY state borders during that time, and have not received a single notice or bill in the mail via the EZ-Pass NY and NJ systems in at least the 7-yearsTherefore your violation of keeping money on, an account that I have barely used since the early 2000's, is unjustifiable. Even if I was to skip a toll (which I have evidence secure my whereabouts for that day), a standard bill would include a copy of the back of my car with a picture of my license plate, along with a fine for the entire route of the tolled roadI have not received, or have in my possession anything close to that If I have not been given the appropriate time to handle a bill claim, they cannot send me a letter of collections. Since I have not used my EZ pass in almost years, I mainly travel the PA turnpike, why would NJ tolls be sending me a letter from NY state? In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** ** ***, We are in receipt of your complaint submitted to the Revdex.com regarding your account with our client *** *** ***Our records reflect that you spoke to one of our call center supervisors on 12/*/regarding an account, which was being reported on
your credit as being open with our agencyOur call center supervisor asked you which account number was being reported on your credit; you then proceeded to give our call center supervisor your account number ending with ***A request was then requested by our agency to remove our trade-line against the account number you requested/gave us ending with *** on 12/*/On 12/**/15, we received another call from you, where you informed one of our agents that your account was still on your credit with a balance; so on 12/**/15, our agency requested another credit removal on your account ending with ***Upon receipt of your complaint submitted to the Revdex.com and CFPB, we investigated this matter deeper in regards to your concernsOur investigation concluded that the account you requested the trade-line removed from was on account ending in ***, which was not being credit reported by our agencyThe only account being credit reported with our agency was your account number ending with ***Unfortunately, you requested the trade-line to be removed against the wrong account, and therefore, this is the reason you were still seeing an account being reported by our agency on your credit reportNevertheless, we have updated our trade-line against your account ending with *** with the credit bureausIf you have any further questions and/or concerns, please do not hesitate to contact us
Dear *** ** ***, Please read the following as it pertains to your complaint made to the RevDex.com on 6/**/2015. Upon reviewing your account ending with ***, we show that a refund was finalized on 6/**/in the amount of $68.94, which is the sum of
the two transactions we show were made towards your account ending with ***. Our records reflect that a check has been issued to the address on file and you should receive it within business daysPlease be advised that because you have been issued this refund, your account ending with *** now has an outstanding balance due to our client, *** *** *** ***- ** ***. On a final note, please be advised that our agency, RMCB, has not reported your account ending with *** to any of the credit bureausOnce again we apologize for any inconvenience we may have caused youIf you have any questions and or concerns please do not hesitate to contact us
Dear *** ***,We are in receipt of your complaint submitted to the Revdex.com on 6/**/regarding your accounts due to our client, Laboratory Corporation of AmericaPlease be advised that pursuant to your concerns, American Medical Collection Agency has reached out to our client
with means to obtain substantiation of your accounts. Please be advised that once we have received said substantiation, our agency will mail this to you via ** *** *** to the mailing address we have on file for you, which is the same address referenced in your complaintAdditionally, please be advised that our agency has placed your accounts, *** ***, *** ***, & ***, on a disputed status and we are not pursuing collections on these accounts at this time. Should you have any further questions and/or concerns, please do not hesitate to contact us
Dear *** ***, We are in receipt of
your complaint submitted to the Revdex.com on 10/**/2017, in regards to your letter dated 9/*/Please be advised that our records reflect that our agency, American Medical Collection Agency, received your letter dated 9/*/on 9/*/In said letter, you requested validation of an unknown account number, as there was no account number referenced in your letterOn 9/*/17, we mailed you a letter requesting more information, as with the information you provided in your 9/*/letter, we were unable to locate an account for youAlong with our letter mailed to you on 9/*/17, we also included our search results for ***, which demonstrated that our agency was not currently reporting an account for you with said credit bureauOn 10/*/17, we received a response from you in regards to our request for further informationWith your additional information provided in your letter, our agency was able to locate an account for youPlease be advised that on 10/*/17, our agency mailed you substantiation of your account ending in ***, for our client and original creditor, Quest Diagnostics IncEnclosed with said substantiation, we also included a letter informing you that your account was no longer with our agency; and further more informed you that we have updated our trade-line against your account with the credit bureausShould you still find an account that is still being reported to your credit by our agency, please feel free to send us a copy of your report and we will be more than happy to further investigate this matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Dear *** *** ***,We are in receipt of your complaint submitted to the RevDex.com on 1/*/16, regarding our collection efforts. Our records reflect
that our client, Quest Diagnostics Incorporated, placed your account
ending with *** with our agency on 12/**/2015.
Nevertheless, pursuant
to your complaint, we have closed your account ending with *** with our
agency, American Medical Collection Agency, and we have ceased all
collection efforts on the account. Furthermore, we have informed our
client of your concerns. If you have any further questions and/or
concerns, please do not hesitate to contact us
Dear *** *** ** ***, We are in receipt of your complaint submitted to the Revdex.com regarding your account ending with *** *** *** please be advised that your account, ending with ***, was placed with our agency for collections by our client, Sunrise Medical
Laboratories, on 07/*/2014. After receiving your account, ending with ***, we proceeded to start our collection efforts, by sending correspondence to the address we have on file for you, which you confirmed to be correct during the telephone conversation with our agency on 1/**/16. Our records reflect that you made a payment on your account ending with ***, on 6/*/15. We then updated our trade-line against your account ending with ***, to reflect a zero balance, with ***Upon receiving your complaint, we reached out to our client, Sunrise Medical Laboratories, regarding your concerns expressed in your complaint. As per our client, their records do not reflect having been advised of your Workers’ Compensation information to bill your Workers’ Compensation carrier for the services that were rendered to you on 1/27/14. Because our client was not advised of your Workers’ Compensation, they continued their collection efforts by mailing you statements to the mailing address we have on file for you If you have any further questions and/or concerns please do not hesitate to contact our agency
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Dear *** *** *** We are in receipt of your complaint submitted to the Revdex.com on 12/**/2015, regarding your account with our client, ACS Transport SolutioEZ-Pass ending with ***. Our records reflect that a payoff letter was requested 11/**/and sent to our letter
vendor to mail to the original mailing address that was placed with our agency by our client on 10/*/2015. A second payoff letter was then requested 12/**/and sent to our letter vendor to mail to the mailing address that was provided by you to our agent. Nevertheless, pursuant to your concerns expressed in your complaint, our agency has resent you both the 11/**/and 12/**/letters, as well as an accompanying print out of the violation details for your account ending with ***. We would like to apologize for any confusion and/or any undue concerns we may have caused. If you have any further questions and/or concerns, please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The agency info is still on my credit file and causing damage to my creditI have not done any business or signed any documents with them so therefore they should not be reporting to my creditI need their information deleted from my credit profile until you can provide my documents I sign with the collection agency
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** *** ** ***,We are in receipt of your response to our answered provided to your Revdex.com complaint in regards to your account with our client, The Swiss Colony-Midnight Velvet, ending in ***. Please be advised that because our agency does not report to the credit bureaus for our client, we have advised our client of your dissatisfaction towards our response submitted on 7/**/2016. Again, please be informed that our agency has placed your account on a disputed status, and we are not pursuing collections on your account ending in ***
Dear *** ***,After thoroughly investigating your complaint, we have determined that you may be referring to a different collection agency. Our agency, American Medical Collection Agency (AMCA), does not reflect that we have an account for you with your
referenced balance of $180.00. If have any questions and or concerns do not hesitate to contact us, and we will be more than glad to assist you to the best of our abilities
Dear *** ***,We are in receipt of your complaint # *** submitted to the Revdex.com on 6/**/15. Please be advised that our agency Retrieval Masters CreditorsBureau, Inc(RMCB), has marked your account ending with *** as disputed, and we will no longer pursue collections
on the account. Our client,Americas Test Kitchen, will be notified as such. If you have any questions and or concerns please do not hesitate to contact us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
the account is still viewed negatively on my credit report which shouldn't have been there in the first place all I asked for was to have it removed off my credit report
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]