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Caffe Caffe Reviews (74)

Dear [redacted],We have thoroughly searched our records, and we could not locate an existing account with our agency for an account in the amount of $180.00.  We did however have an account ending with [redacted]  that was reported to the credit bureaus in the amount of $247.20 owed to our client Laboratory Corporation of America.  This account was closed from our agency on 2/**/2015.  Our agency has sent a direct request to the credit bureaus to have our trade line updated on your account.   We truly do apologize for any inconvenience this matter may have caused you.  If you have any further concerns and or questions please do not hesitate to contact us.

Dear [redacted],

We are in receipt of your complaint submitted to the RevDex.com (Revdex.com) in regards to your account with our client, ACS Transport
Solutions, Inc.-NJ EZ-Pass, ending in [redacted].  Our records reflect that
your account ending in [redacted] was placed with our agency, Retrieval-Masters Creditors Bureau, Inc., on 12/**/2015. 
Our
records also reflect that we have mailed 4 letters to the mailing
address we have on file for you and none of the letters have been
returned as undeliverable to our agency.  Additionally, prior to this
Revdex.com complaint, our
records do not reflect having ever received any correspondence from you
disputing
your account ending in [redacted].  We would have been more than happy to
have forwarded a dispute to our client for review on your behalf. 

Nevertheless, pursuant to your concerns expressed in your complaint, our
agency reached out to our client and is awaiting their response.  In
the mean time, we have placed your account ending in [redacted] on a
disputed status, and we are not pursuing collections on the account at
this time. Furthermore, please be advised that our agency did not report
your account ending in [redacted] to any of the credit bureaus. 

If you have any further questions and/or concerns, please do not
hesitate to contact us.

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com in regards to your account due to our client, NJ EZ-Pass ending in [redacted]. Our records reflect that your account was placed with our agency, Retrieval Masters Creditors Bureau, Inc., on June [redacted] 2017 as a...

revoked EZ-Pass account.  Please be advised that pursuant to your concerns, we have reached out to our client and are still awaiting their response.  In the meantime, please be advised that we have ceased collection activity against your account ending in [redacted].  Furthermore, please be advised that our agency did not report your account ending in [redacted] to any of the credit bureaus.  Should you have any further questions and/or concerns, please do not hesitate to contact us.  Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I do not accept American Medical Collection response. This debt is from prior to 2010. Its date to drop of my credit report was Jun 2015, and it was removed according to FCRA act. I have the certified letter that I sent Transunion in November of 2010. I also have copies of my credit report verifying the debt is old and is zombie debt. Since 2013, I have been on Arizona Medicaid program as well as their mental health program and do not have any bills. I was committed by the state, and would not and couldn't have occurred any debts. So, there is no way that I have an outstanding bill from Labcorp.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted]We are in receipt of your complaint submitted to the Revdex.com on 9/*/17 regarding your account due to our client, American Traffic Solutions for [redacted].  Please be advised that pursuant to your request, our agency, Retrieval Masters Creditors Bureau, Inc., has reached...

out to our client with means to obtain substantiation of your account ending in [redacted]  Once we have received this, we will mail said substantiation to your mailing address via [redacted].  In the meantime, please be advised that we have placed your account on a disputed status, thus ceasing collection efforts against your account.  Should you have any further questions and/or concerns, please do not hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  However, I am still in need of proof that all three major credit agencies have been contacted regarding this.  If I do not receive this, I will reopen a new complaint against this company.  Please send proof of this within 10 days. Thank you,
Sincerely,
[redacted]

Dear [redacted],We are in receipt of your most recent complaint submitted to the Revdex.com, in regards to our response to your original complaint.  In response to your allegations that your account, LC3[redacted], is from prior to 2010, our records reflect that your account, LC3[redacted], is from services provided by our client, Laboratory Corporation of America, on 2/**/14.  Furthermore, please be advised that our agency has updated its trade-line against your account, LC3[redacted], with the credit bureaus.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],  We are in receipt of your complaint submitted to the Revdex.com on 9/**/16,
in regards to receiving calls from our agency, Retrieval Masters
Creditors Bureau, Inc.  Please be advised that our agency has removed
your telephone number ending in...

[redacted] and will not be placing any calls
to your telephone number.Should you have any further questions and/or concerns, please do not hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],We are in receipt of your complaint submitted to the  Revdex.com on 7/**/16 regarding your account with our client, The Swiss Colony-Midnight Velvet, ending in [redacted].  Our records reflect that your account ending in [redacted] was placed with our agency,...

Retrieval Masters Creditors Bureau, Inc.(RMCB), on 10/*/15.  Our records further reflect that the mailing address that we have on file for you, is the same mailing address included in your complaint made to the Revdex.com, and we have not received any disputes on your behalf until receiving this complaint.  Nevertheless, pursuant to your concerns expressed in your complaint, our agency reached out to our client.  Our client has advised us of the following pertaining to your account ending in [redacted]. As per our client’s records, your account ending in [redacted] was charged off  as a loss in Aug. of 2014. The charge off of your account did not cause your account ending in [redacted] to cease to exist.  Furthermore, our client’s records reflect that our agency, RMCB, and Midnight Velvet, did not attempt to collect on your account at the same time.  In addition, our client’s records reflect that information regarding the charge off of your account was supplied to the consumer reporting agencies beginning in Sept. of 2014 and the report was repeated three times to ensure that the agencies included this information with your credit report.  No further information was furnished to the credit reporting agencies after Jan. of 2015, other than a response to disputes filed by you, with one or more consumer reporting agencies.  Furthermore, our client informed us that if you wish to pay off the balance due, weather its payment in full or settling your account ending in [redacted], your account will be updated by our client accordingly with the credit bureaus.  Please be advised that pursuant to your complaint our agency, RMCB, has placed your account on a disputed status, and we are not actively pursuing collections on your account at this time.  Should you have any further questions and or concerns, please do not hesitate to contact us.  Tell us why here...

Our Client Laboratory Corporation of America reported this account as past due for a laboratory test performed on 7/**/13. Up until the date of the Revdex.com complaint we have had no communication with this consumer wherein the debt was disputed. We have instructed TransUnion to remove this tradeline from...

the consumer's credit report. We have ceased all collection activity and as a courtesy will forward the original itemized statement from the laboratory to the consumer.

Dear [redacted]Please be advised that our agency, Retrieval Masters Creditors Bureau, Inc., mailed you a letter informing you that your account ending in [redacted] has been closed with our agency; and furthermore, that we are no longer pursuing collections on the account.  Additionally, please be advised that our client has been made aware of your concerns.

Revdex.com: I've sent letters & disputed with the credit bureaus & have not heard anything from this company. I ask that they remove the account immediately. At this time, I have not been contacted by Retrieval-Masters Creditors Bureau, Inc regarding complaint ID...

[redacted].Sincerely,[redacted]

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com on 6/*/2016 in regards to your account ending with [redacted], due to our client [redacted].  Our records reflect that your account ending with [redacted] was originally placed...

with our agency on 5/**/2015.  Our records do not reflect that we have received any returned mail from the address associated with your account ending with [redacted], which we confirmed with the mailing address provided in your complaint.  Our client’s records reflect that your name was listed as [redacted] (possible typo), and listed as the responsible party and/or the insurance holder on the account ending with [redacted].Nevertheless, pursuant to your concerns, our agency has placed your account ending with [redacted] on a disputed status and have notified our client of your concerns.

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com in regards to your account due to our client, Rodale, Inc., for Men’s Health Magazine. Please be advised that pursuant to your concerns, our agency reached out to our client.  Our client has advised...

us that they have cancelled your subscription as of July **, 2017 and your current balance due is $0.00.  Should you have any further questions and/or concerns, please do not hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The alleged creditor claims they informed the Credit Bureaus to add the designation of "Charge-Off" on three separate occasions, to "make sure they added it to the credit file." As we currently work and reside an the Digital age, informing the Credit Bureaus one time, and one time only, would have been sufficient. The computers would have taken care of it from there.The claim by this alleged creditor that they were somehow in a position where they needed to submit the Charge-Off designation to the credit bureaus multiple times in order to get it to show up on the credit report, is nothing more than the alleged creditor attempting to make excuses to the Chicago Revdex.com for its attempted manipulation of the credit bureau reporting systems.The original creditor appears to be attempting to sell and/or forward the alleged debt to a third-party agency, but still actively report ongoing credit data to the bureaus, as if this were an open and active account that the original creditor was still in possession of.As the account is considered closed at the point of the alleged Charge-Off, there should have been any further reporting of this account as having any continued credit activity after that time. The reporting of the repeated, multiple Charge-Offs after the account was permanently closed is a violation of the Fair Credit Reporting Act. Further, the reporting of continued credit activity after the Matter was forwarded to a third party is a violation of the FCRA, and fraudulent, as well.     
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com in regards to your account due to our client, CompuNet Clinical Labs, ending [redacted]. Our records reflect that your account ending in [redacted] was placed with our agency, American Medical Collection Agency, on April...

[redacted], 2017.  Our records further reflect that on July **, 2017, our agency received a letter from you requesting validation of your account ending in [redacted].  Please be advised that on July **, 2017, our agency mailed your requested validation of your account ending in [redacted] via [redacted]  Furthermore, our records do not reflect act our agency is currently reporting any account for you to any of the credit bureaus.  Should you have evidence that demonstrates the contrary, please feel free to forward this to our agency and we will be more than happy to further investigate this matter.

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