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Caffe Caffe Reviews (74)

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Dear [redacted], We are in receipt of your complaint submitted to the Revdex.com on 8/**/17 regarding your account with our client, Quest Diagnostics, Inc., ending in [redacted]. Our records reflect that your account was placed with our agency, American Medical Collection Agency, on 7/**/17. Our records further reflect that pursuant to a conversation on 8/*/17 between yourself and our agency, your account was placed on a cease and desist status, thus ceasing further collection activity against your account. Furthermore, please be advised that pursuant to your request, our agency has mailed you substantiation of your account via [redacted] to the mailing address referenced in your complaint. In the mean time, we would like to reiterate that our agency has ceased collection activity against your account. Should you have any further questions and/or concerns, please do not hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I thank you for finally removing my erroneous credit reporting. However, as stated earlier, I was in contact with [redacted] directly a couple of years ago  I explained my situation and instructed them to contact my insurance directly. They never contacted my insurance. They, instead, chose to harass me by hiring collection agencies and sully my credit report.  I urge [redacted] to submit the bill to my insurance, not me. I will also be submitting a Revdex.com against [redacted]. 
Sincerely,
[redacted]

This "agency" is claiming that I owe NEW JERSEY E-ZPass $53.14. This is untrue due to the fact that I do NOT have a NEW JERSEY E-ZPass account. This bill and Company is a scam and I want them investigated. I looked them up online and I found multiple links of complaints back to 2007. If this is...

effecting my Credit Report, I would want this corrected. Thanks!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[My complaint has been partially addressed, since the company did remove the mark from my credit report.  However, their response contained inaccuracies which they should correct on their end.  They state that I gave an incorrect invoice number when contacting their office.  In fact, their office used ONLY ONE invoice number in all of their written notices to me.  This is the invoice number I used when contacting them.  I believe that I was unfairly penalized for administrative errors on their part, and find it unreasonable that they should have such a high rating on your Revdex.com site.  I feel that because their errors cost me hours of time and months of worry, not to mention anxiety over my credit rating, there should be some repercussions.  Thank you for your consideration. ]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com regarding your account with our client, Quest Diagnostics, Inc., ending in [redacted]. Our records reflect that your account ending in [redacted] was placed with our agency, American Medical Collection Agency,...

on 2/**/17. Please be advised that pursuant to your concerns, our agency has reached out to our client, and we are currently awaiting their response.  Nevertheless, please be advised that our agency has placed your account ending in [redacted] on a disputed status, and we are no longer pursuing collections on the account at this time.  Should you have any further questions and/or concerns, please do not hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],Please be advised that our agency has done it's due diligence in updating our trade-line against your account with Transunion.  If you would like further information in regards to this matter, please give us a call at; ###-###-####. One of our customer service representatives will be more than happy to assist you with your concerns.  You may also contact Transunion directly and reference confirmation number: [redacted].

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com on 1/**/17, regarding your account, ending in [redacted], due to our client Laboratory Corporation of America.  Our records reflect that your account, ending in [redacted], was first placed with our agency,...

Retrieval Masters Creditors Bureau dba American Medical Collection Agency, on 10/**/14. Our agency attempted to collect the balance owed on your account, ending in [redacted], until it was closed with our agency on 10/**/15.  On 10/**/16, our client placed your account, ending in [redacted], with our agency again, in another attempt to collect the balance due. Please be advised that our agency has obtained substantiation of your account, LC3[redacted], and we have mailed this to you via US Postal Service to the mailing address that we have on file for you, which is the same address you referenced in your complaint.  Furthermore, please be advised that we have requested to have our trade-line against your account, ending in [redacted], updated with the credit bureaus.  Should you have any questions and/or concerns, please do not hesitate to contact us.

Dear [redacted],We are in receipt of your complaint submitted to the Revdex.com on 9/**/2015, in regards to your account with our client, Quest Diagnostics, Inc.  Upon receiving your complaint, we reached out to our client, Quest Diagnostics, Inc.  Please be advised...

[redacted] that your account ending with [redacted], has been closed as paid in full and we have ceased all collection efforts on the account.  Furthermore, we have mailed you a paid in full letter for your records.  If you have any further questions and or concerns, please do not hesitate to contact us.

Hello, The collection agency has not provided a payment plan. They only send a bill inquiry with the total amount that is due. They also do not provide a receipt of authorized payment.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I had a balance that was due to my debit card being stolen, and according to my online account when I logged in (each time I received a notice), it showed that my account was up to date.  I am happy to pay for the actual tolls, but I do not believe I owe them any associated fees.  Have they provided the tag number associated with the violation?  I just find it odd that they assign a new account number to the claim, and that account number does not match my [redacted] account.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted], We are in receipt of your complaint submitted to the Revdex.com, on 7/**/16 regarding your account with our client, Laboratory Corporation of America, ending with [redacted].  Our records reflect that your account ending with [redacted], was placed with our agency,...

American Medical Collection Agency, on 9/**15. Our agency then began collection efforts on your account ending with [redacted], by mailing correspondence and also by attempting to reach you via telephone.  Our records reflect that the mailing address that we have on file for you, is the same mailing address included in your complaint made to the Revdex.com.   Pursuant to your concerns, we have requested an itemized statement from our client, and we will mail this to you upon receipt. In the meantime, our agency has placed your account ending with [redacted] on a disputed status, and we have submitted a request to update our trade-line against your account ending in [redacted] with the credit bureaus.   If you have any further questions and/or concerns, please do not hesitate to contact us. Tell us why here...

Dear [redacted], Our agency, Retrieval-Masters Creditors Bureau, has mailed you the validation of the debt at issue via [redacted]. As we previously advised, our client, [redacted], advised that the violation is due to a negative balance on your account in July; and therefore, your account was turned off on 8/*/15, so when your [redacted] device [redacted] was read on 9/**/15 & 9/**/15 there was no money in the account to pay for your tolls. Our client also confirmed that no error of [redacted] occurred. Nevertheless, as we have previously advised you, our agency, Retrieval Masters Creditors Bureau, Inc., is not pursuing collections on your account at this time.  Should you wish to submit your payment, you may mail this to our agency.  If you should have any further questions or concerns  do not hesitate to contact us or our client for further assistance.

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