Thank you for bringing this matter to our attention We want to start off by saying the "nothing is Free"We provide a promotion that when a customer subscribes to a paid magazines subscription, the customer will in fact receive a complimentary ladies or men's Watch Our records show the [redacted] did not pay for anything We apologize for any misunderstanding this may have caused
Thank you for your time in this matter Our records show that [redacted] is receiving a few different magazines due to a computer error [redacted] completed a phone survey with us and due to this they were sent in errorShe will never be billed nor charged for these subscriptions We have cancelled the magazine subscriptions as per her request We apologize for any inconvenience this may have caused Thank you for your time
Thank you for bringing this matter to our attentionOur records show that Ms [redacted] placed a magazine order with us in September for Better Homes & Gardens, Country Living, Country Woman and BassmasterMs***'s servcie was for months of magazines and her payment plan was $per month for consecutive monthsShe paid her first payment with her Visa Credit Card ending in and then requested we send her a monthly invoiceMs [redacted] made her monthly payments until July We received notification from her in September 2015, that she wished to cancel her service due to financial hardshipAs per her request, we have cancelled her service, marked her account unpaid and cancelled her magazinesThank you for your time and consideration in this matter
Thank you for your time in this matter Our records show that [redacted] is receiving a magazine due to a computer error [redacted] will never be billed nor charged for these subscriptions We have cancelled the magazine subscriptions as per his request and removed his name from our database We apologize for any inconvenience this may have caused Thank you for your time
Thank you for bringing this matter to our attentionOur records indicate that Mr [redacted] is not our customerWe show that his wife, [redacted] placed a magazine order with us in January [redacted] ordered a month service of the following magazines: House beautiful, Food Network, Seventeen, US Weekly, and Country LivingShe agreed to pay $each month for consecutive monthsMrs [redacted] had her agreement from us delivered to her through UPSShe then signed a consent for her magazine order and paid a COD to UPS of $to activate her order with check # Our records show that [redacted] has never personally contacted us to cancel her orderMrTom [redacted] has called in requesting we cancel this service that he didn't order, and he is right, he didn't order it, his wife [redacted] didTo prevent our company from being involved in a marital dispute, we canceled [redacted] 's serviceNo further monies are dueThank you for your time in this matter
Complaint: [redacted] I am rejecting this response because: The bank representative never once stated that the Revdex.com gets everything dropped I was never offered other ways to keep my account All I wanted to do was cancel my services I was scammed into it in the first place Every time I have asked to cancel I was rudely told that that is not an option The very hateful employee told me that they forward all of their calls to the Revdex.com, which is a lie, and when they offer to let you listen to the calls they say that you will have to call back at a later time to listen to them They are not a very ethical company [redacted] Regards, [redacted] ***
Thank you for bringing this mater to our attentionOur records show that Mr [redacted] originally ordered our magazine service for a 60month periodHe ordered the following magazines: Us Weekly, Motor Trend, Women's Health, Car & Driver and Muscle Mustang & Fast FordsHe agreed to pay $each month for consecutive months and would receive months of magazinesMR [redacted] gave us his MasterCard number in order for us to bill his first payment and to continue billing this credit card for his monthly paymentsSeveral days later, Mr [redacted] called us with his concern that the service was to longWe always attempt to resolve any issues or concerns our customers haveWe offered him the option to shorten his length of time on his service to just yearHe agreed to pay for year of magazines, since he was not sure if he would be residing within the US longer than thatSeveral days again, Mr [redacted] called again to cancel the order in its entiretyAs per his request, we have cancelled all of his magazines for him with no monies dueThank You for your time in this matter
Invoice must be itemized clearly showing which magazines I received and on which date before I issue paymentNo Invoice will be paid with an arbitrary grand totalGolf Digest, Flex, Rolling Stone, and the other titles I never asked for will not be paid forThat was the initial issue which has since been coupled with non-transparencyI have spoken to my postmaster and will obtain a history of what has been delivered to my address and the point of origin per issuing party see we can verify what has been deliveredThe underlying factor is I am not sure what I am being charged for and the fact that I have received titles w/o asking for them compounds that uncertainty r [redacted]
Thank you for bringing this matter to our attention Our records show that we do not have a customer by the name of [redacted] nor located at that address We would need more detailed information in order to locate the customer We would need the bank checking information and a list of signers from the bank on the business account in order to locate the customer and who is authorized to issue a check on the account in question Then we will be able to locate the assumed customer Once we have this information we will proceed forward with an investigation to this claimThank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Mr [redacted] placed a magazine order with us in June Mr [redacted] ordered Golf Digest, Rolling Stone, Smithsonian and US Weekly for a month periodThe cost of his plan was $each month for consecutive months and he would receive months of all the magazinesHe had paid his first payment of $on June 22, on his [redacted] Credit Card ending in ***Mr [redacted] asked us to continue billing his Credit card for his monthly paymentSeveral months later , Mr [redacted] contacted our office to discontinue his serviceWe offered him several different options that we can adjust his account to so that he can continue to receive his serviceMr [redacted] declined the different options and we cancelled his account as per his requestWe have marked his account unpaid and removed his name from our databaseThank you gor your time in this matter
I am totally disgusted with this companyThey came into my place of business and gave me an unrealistic sales pitchI was told that the magazines I chose were a one-time charge not a monthly chargeWhen I questioned how they could give away subscriptions so inexpensively, I was told it was because of the advertising within the magazinesHe also stated that because people are reading more magazines on line and less in print, his company gets great "deals" on subscription pricesHowever, now before I even have a single subscription in my hand, I have been billed twice for their "service"When I called the customer help line, I was told I misunderstood the policy, and even though I was misinformed I could not cancel my subscriptionsThen I was told if I do not pay their subscription/service fee, they will destroy my credit!
I have filed a claim with the State of Ct Attorney Generals officeDO NOT GET INVOLVED WITH THIS COMPANY!!
They are manipulative, lying schiestersI am very fortunate that the salesperson never got my signature on the final "contract" copies and I did not set the initial payment up on a credit card! These are the only things saving us at this point and going to get us out of their "Contract"!
Do not do business with this company! After more research I have found it is cheaper to buy each magazine directly from the publishers of the magazines
Thank you for bringing this matter to our attentionOur records show that *** *** placed a magazine order with our company in January He ordered *** *** *** *** *** *** *** *** *** *** ** *** for
a month period*** *** agreed to $each month for consecutive months*** *** gave us his *** *** *** ending in *** for his first payment and asked us to continue billing this Credit Card for his monthly paymentIn May 2015, his Credit Card was declining for his monthly paymentWe have numerously attempted to reach *** *** via phone and invoices through the mail, with no contact*** ***'s account is now past due for services he has receivedPlease have him reach us directly at ***Thank you for your time in this matter
Over dollars they want to charge people they have lost they *** minds
they said I'd get all these magazines I only received I complained and ask to cancel they never did they charge about every months or something like that when I didn't receive magazines as I should I contacted them again and cancelled because I was still receiving bills they told me I couldn’t cancel they when I really me she its one woman pretending to be people and a whole big business then after asking to change magazines I was told I couldn’t do that as well this place is a big scam don’t buy anything
Complaint: ***
I am rejecting this response because:
I have spoken to the company numerous times in regards to this issue I disagree that they have no recollection of this incident because we have had some pretty heated conversations The lady I always speak with gets very rude and argumentative in regards to this issue The check above is the copy from our company's bank account and it is very obvious that this does not belong to C&T Transport
Regards,
*** ***
Accounts Payable Manager
C & T Transport
"">Complaint ID#:
***
Company Name:
Capital Magazine Service
Company Contact:
Renee W***
Company Phone:
***
Company Email:
***
Person Who Sent the Complaint:
*** ***
Staff Member:
*** ***
Response:
Thank you for bringing this mater to our attentionOur records show that *** placed a month service for magazines with our company in October The magazines she ordered were *** *** *** *** *** *** *** *** ** *** *** *** *** *** gave us her *** *** *** for her first paymentWe do not show that *** *** has never tried to contact us in order to discuss her accountWe actually have been trying to get in touch with her unsuccessfullyThis letter we received from the Revdex.com was the first and only notification we have from ***As per her request , we have cancelled her service with no monies dueThank you for your time in this matterSent on: 5/20/11:06:AM
Sent by:
Thank you for bringing this matter to our attention. Our records show that *** *** placed a magazine
order with our company in February for the following magazines: House Beautiful, Taste of Home, US Weekly, Country Living and Country Woman. Her service was a month period and she would pay $each month for consecutive months only. *** ***, DID IN FACT supply us with her VISA CREDIT CARD ending in for her first payment which was billed on February 10,2015. Thereafter she would receive a monthly statement where she did mail in several monthly payments. We are not sure why *** *** wants to cancel her service, but as per her request , we have cancelled her magazine service and marked her account unpaid. thank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Ms*** ordered a month magazine service of
the following magazines: Food Network, Parents, Traditional Home, Family Fun, and Men's HealthHer payment plan was $each month for consecutive monthsChristie gave us her Visa Credit Card ending in for her first payment and asked us to use this same card for her monthly paymentsAlso, Ms*** was told that because she completed our phone survey, she was entitled to receive a few promotional magazines for a period of timeMs*** contacted us in May 2015, saying she wanted her service cancelled because of these promotional magazinesAs per her request, her account is marked as paid and her service has been cancelledThank you for your time in this matter
Dear
Thank you for bringing this matter to our attention. Our records show that *** ***
placed a magazine order with us in July 2014. *** *** ordered *** *** ** *** *** *** *** *** *** *** *** *** She had given her *** *** Card ending in *** for her first payment of $17.20 and asked us to continue billing this Credit Card monthly. *** ***'s Credit card was declining and not accepting any charges as of November 2015. *** ***s bank never updated her Credit Card with us, her account fell past due. We attempted to contact *** *** for several months by phone and mailWe reached her on the phone once and she hung up on us immediately. In July 2016, her account is past due for services she has received and not paid for. We will be more than happy to cancel her service as per her request. We do ask she bring her account current for service she has received.Thank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Mr*** placed a magazine order in December 2014, for Motor Trend, Food Network, Readers Digest, Maxim, and ESPN for a month periodHis payment plan was
$each month for consecutive months and he would receive months of serviceMr*** was never offered a trial service, we do not offer thatMr*** made his first payment with his VISA Credit Card ending in ***, and asked us to continue his monthly billing to this same Credit cardIn July 2015, Mr***'s credit card had continued to decline for his monthly paymentWe have tried repeatedly to reach him concerning this matter with no response from himAs per Mr***'s request, we are able to cancel his account for the past due amount for services he has receivedThe invoice will be sent to him via USPS , and once we receive this payment, Mr***'s service will be cancelled
Our records show that Mr [redacted] name was removed from our records and all service cancelled No monies were ever due Thank you again
Thank you for bringing this matter to our attention We want to start off by saying the "nothing is Free"We provide a promotion that when a customer subscribes to a paid magazines subscription, the customer will in fact receive a complimentary ladies or men's Watch Our records show the [redacted] did not pay for anything We apologize for any misunderstanding this may have caused
Thank you for your time in this matter Our records show that [redacted] is receiving a few different magazines due to a computer error [redacted] completed a phone survey with us and due to this they were sent in errorShe will never be billed nor charged for these subscriptions We have cancelled the magazine subscriptions as per her request We apologize for any inconvenience this may have caused Thank you for your time
Thank you for bringing this matter to our attentionOur records show that Ms [redacted] placed a magazine order with us in September for Better Homes & Gardens, Country Living, Country Woman and BassmasterMs***'s servcie was for months of magazines and her payment plan was $per month for consecutive monthsShe paid her first payment with her Visa Credit Card ending in and then requested we send her a monthly invoiceMs [redacted] made her monthly payments until July We received notification from her in September 2015, that she wished to cancel her service due to financial hardshipAs per her request, we have cancelled her service, marked her account unpaid and cancelled her magazinesThank you for your time and consideration in this matter
Thank you for your time in this matter Our records show that [redacted] is receiving a magazine due to a computer error [redacted] will never be billed nor charged for these subscriptions We have cancelled the magazine subscriptions as per his request and removed his name from our database We apologize for any inconvenience this may have caused Thank you for your time
Thank you for bringing this matter to our attentionOur records indicate that Mr [redacted] is not our customerWe show that his wife, [redacted] placed a magazine order with us in January [redacted] ordered a month service of the following magazines: House beautiful, Food Network, Seventeen, US Weekly, and Country LivingShe agreed to pay $each month for consecutive monthsMrs [redacted] had her agreement from us delivered to her through UPSShe then signed a consent for her magazine order and paid a COD to UPS of $to activate her order with check # Our records show that [redacted] has never personally contacted us to cancel her orderMrTom [redacted] has called in requesting we cancel this service that he didn't order, and he is right, he didn't order it, his wife [redacted] didTo prevent our company from being involved in a marital dispute, we canceled [redacted] 's serviceNo further monies are dueThank you for your time in this matter
Complaint: [redacted] I am rejecting this response because: The bank representative never once stated that the Revdex.com gets everything dropped I was never offered other ways to keep my account All I wanted to do was cancel my services I was scammed into it in the first place Every time I have asked to cancel I was rudely told that that is not an option The very hateful employee told me that they forward all of their calls to the Revdex.com, which is a lie, and when they offer to let you listen to the calls they say that you will have to call back at a later time to listen to them They are not a very ethical company [redacted] Regards, [redacted] ***
Thank you for bringing this mater to our attentionOur records show that Mr [redacted] originally ordered our magazine service for a 60month periodHe ordered the following magazines: Us Weekly, Motor Trend, Women's Health, Car & Driver and Muscle Mustang & Fast FordsHe agreed to pay $each month for consecutive months and would receive months of magazinesMR [redacted] gave us his MasterCard number in order for us to bill his first payment and to continue billing this credit card for his monthly paymentsSeveral days later, Mr [redacted] called us with his concern that the service was to longWe always attempt to resolve any issues or concerns our customers haveWe offered him the option to shorten his length of time on his service to just yearHe agreed to pay for year of magazines, since he was not sure if he would be residing within the US longer than thatSeveral days again, Mr [redacted] called again to cancel the order in its entiretyAs per his request, we have cancelled all of his magazines for him with no monies dueThank You for your time in this matter
Invoice must be itemized clearly showing which magazines I received and on which date before I issue paymentNo Invoice will be paid with an arbitrary grand totalGolf Digest, Flex, Rolling Stone, and the other titles I never asked for will not be paid forThat was the initial issue which has since been coupled with non-transparencyI have spoken to my postmaster and will obtain a history of what has been delivered to my address and the point of origin per issuing party see we can verify what has been deliveredThe underlying factor is I am not sure what I am being charged for and the fact that I have received titles w/o asking for them compounds that uncertainty r [redacted]
Thank you for bringing this matter to our attention Our records show that we do not have a customer by the name of [redacted] nor located at that address We would need more detailed information in order to locate the customer We would need the bank checking information and a list of signers from the bank on the business account in order to locate the customer and who is authorized to issue a check on the account in question Then we will be able to locate the assumed customer Once we have this information we will proceed forward with an investigation to this claimThank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Mr [redacted] placed a magazine order with us in June Mr [redacted] ordered Golf Digest, Rolling Stone, Smithsonian and US Weekly for a month periodThe cost of his plan was $each month for consecutive months and he would receive months of all the magazinesHe had paid his first payment of $on June 22, on his [redacted] Credit Card ending in ***Mr [redacted] asked us to continue billing his Credit card for his monthly paymentSeveral months later , Mr [redacted] contacted our office to discontinue his serviceWe offered him several different options that we can adjust his account to so that he can continue to receive his serviceMr [redacted] declined the different options and we cancelled his account as per his requestWe have marked his account unpaid and removed his name from our databaseThank you gor your time in this matter
I am totally disgusted with this companyThey came into my place of business and gave me an unrealistic sales pitchI was told that the magazines I chose were a one-time charge not a monthly chargeWhen I questioned how they could give away subscriptions so inexpensively, I was told it was because of the advertising within the magazinesHe also stated that because people are reading more magazines on line and less in print, his company gets great "deals" on subscription pricesHowever, now before I even have a single subscription in my hand, I have been billed twice for their "service"When I called the customer help line, I was told I misunderstood the policy, and even though I was misinformed I could not cancel my subscriptionsThen I was told if I do not pay their subscription/service fee, they will destroy my credit!
I have filed a claim with the State of Ct Attorney Generals officeDO NOT GET INVOLVED WITH THIS COMPANY!!
They are manipulative, lying schiestersI am very fortunate that the salesperson never got my signature on the final "contract" copies and I did not set the initial payment up on a credit card! These are the only things saving us at this point and going to get us out of their "Contract"!
Do not do business with this company! After more research I have found it is cheaper to buy each magazine directly from the publishers of the magazines
Thank you for bringing this matter to our attentionOur records show that *** *** placed a magazine order with our company in January He ordered *** *** *** *** *** *** *** *** *** *** ** *** for
a month period*** *** agreed to $each month for consecutive months*** *** gave us his *** *** *** ending in *** for his first payment and asked us to continue billing this Credit Card for his monthly paymentIn May 2015, his Credit Card was declining for his monthly paymentWe have numerously attempted to reach *** *** via phone and invoices through the mail, with no contact*** ***'s account is now past due for services he has receivedPlease have him reach us directly at ***Thank you for your time in this matter
Over dollars they want to charge people they have lost they *** minds
they said I'd get all these magazines I only received I complained and ask to cancel they never did they charge about every months or something like that when I didn't receive magazines as I should I contacted them again and cancelled because I was still receiving bills they told me I couldn’t cancel they when I really me she its one woman pretending to be people and a whole big business then after asking to change magazines I was told I couldn’t do that as well this place is a big scam don’t buy anything
Complaint: ***
I am rejecting this response because:
I have spoken to the company numerous times in regards to this issue I disagree that they have no recollection of this incident because we have had some pretty heated conversations The lady I always speak with gets very rude and argumentative in regards to this issue The check above is the copy from our company's bank account and it is very obvious that this does not belong to C&T Transport
Regards,
*** ***
Accounts Payable Manager
C & T Transport
"">Complaint ID#:
***
Company Name:
Capital Magazine Service
Company Contact:
Renee W***
Company Phone:
***
Company Email:
***
Person Who Sent the Complaint:
*** ***
Staff Member:
*** ***
Response:
Thank you for bringing this mater to our attentionOur records show that *** placed a month service for magazines with our company in October The magazines she ordered were *** *** *** *** *** *** *** *** ** *** *** *** *** *** gave us her *** *** *** for her first paymentWe do not show that *** *** has never tried to contact us in order to discuss her accountWe actually have been trying to get in touch with her unsuccessfullyThis letter we received from the Revdex.com was the first and only notification we have from ***As per her request , we have cancelled her service with no monies dueThank you for your time in this matterSent on: 5/20/11:06:AM
Sent by:
Thank you for bringing this matter to our attention. Our records show that *** *** placed a magazine
order with our company in February for the following magazines: House Beautiful, Taste of Home, US Weekly, Country Living and Country Woman. Her service was a month period and she would pay $each month for consecutive months only. *** ***, DID IN FACT supply us with her VISA CREDIT CARD ending in for her first payment which was billed on February 10,2015. Thereafter she would receive a monthly statement where she did mail in several monthly payments. We are not sure why *** *** wants to cancel her service, but as per her request , we have cancelled her magazine service and marked her account unpaid. thank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Ms*** ordered a month magazine service of
the following magazines: Food Network, Parents, Traditional Home, Family Fun, and Men's HealthHer payment plan was $each month for consecutive monthsChristie gave us her Visa Credit Card ending in for her first payment and asked us to use this same card for her monthly paymentsAlso, Ms*** was told that because she completed our phone survey, she was entitled to receive a few promotional magazines for a period of timeMs*** contacted us in May 2015, saying she wanted her service cancelled because of these promotional magazinesAs per her request, her account is marked as paid and her service has been cancelledThank you for your time in this matter
Dear
Thank you for bringing this matter to our attention. Our records show that *** ***
placed a magazine order with us in July 2014. *** *** ordered *** *** ** *** *** *** *** *** *** *** *** *** She had given her *** *** Card ending in *** for her first payment of $17.20 and asked us to continue billing this Credit Card monthly. *** ***'s Credit card was declining and not accepting any charges as of November 2015. *** ***s bank never updated her Credit Card with us, her account fell past due. We attempted to contact *** *** for several months by phone and mailWe reached her on the phone once and she hung up on us immediately. In July 2016, her account is past due for services she has received and not paid for. We will be more than happy to cancel her service as per her request. We do ask she bring her account current for service she has received.Thank you for your time in this matter
Thank you for bringing this matter to our attentionOur records show that Mr*** placed a magazine order in December 2014, for Motor Trend, Food Network, Readers Digest, Maxim, and ESPN for a month periodHis payment plan was
$each month for consecutive months and he would receive months of serviceMr*** was never offered a trial service, we do not offer thatMr*** made his first payment with his VISA Credit Card ending in ***, and asked us to continue his monthly billing to this same Credit cardIn July 2015, Mr***'s credit card had continued to decline for his monthly paymentWe have tried repeatedly to reach him concerning this matter with no response from himAs per Mr***'s request, we are able to cancel his account for the past due amount for services he has receivedThe invoice will be sent to him via USPS , and once we receive this payment, Mr***'s service will be cancelled