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Carolina Improvements

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Carolina Improvements Reviews (59)

Carolina Improvements installed our Hardie Siding, and rewraped all our windows, gave us new storm doors, and completely redid our covered porch with all new vinyl. We had just had the porch vinyl installed by another company, and it was a horrible mess, but it looks amazing now! We have gotten so many compliments on our house, and we are very proud of our results!

Carolina Improvement of Winston Salem, were very timely. They did a wonderful job with high quality tools. I would recomend them to my friends.

I am very happy with Carolina Improvements' crew. even tho, they had altercation with shipping orders. The crew really aced the good work with my windows and siding. Very impressive. They communicated with me thru the progress.

Great company to deal with for my roof and gutters. Done quickly and efficiently with cleanup done as well.
Looking to get siding in the future
Thanks to a great team

These guy's installed a new roof on my home over 6 months ago and everything is great. No problems. Installed singles after 2 weeks of quoting. Great to work with.

Very pleased with this company and the job they did.

I had an estimate done tonight for windows for my home and I am absolutely shocked with how quick the salesman (Mr. Josh M[redacted]) became rude and nasty with me. I wouldn't recommend anyone let this guy in their home. The business card Josh M[redacted] left with me says he's the Territory Manager of NC/SC/VA.
It was the typical high pressure sales pitch and telling me there was discount that I could only get if I signed the contract tonight. I wanted to get a price and then think on it at least overnight and have some time to research the company a little. I almost signed the contract but noticed the warranty said it only covered the labor and installation for 90 days which concerned me because he told me it was a lifetime warranty. Of course he continued to tell me it was in fact a lifetime warranty and all the different companies involved giving warranties. He said if one warranty fell through you had others to depend on. In other words, I would get the run around! I know to go by what the written contract says rather than what he tells me because if it isn't in writing it isn't any good. If something happened they would say 'it's right there in the contract you signed.' I was still leaning towards having the windows done with this company figuring they all have fine print (this was before his outburst, he was polite in the beginning) but just didn't want to be pressured into it or rushed and I wanted to fully under how the warranty works and what to expect. But there is something wrong if a company isn't willing to give you time to read the contract and warranty in detail before signing. They don't actually give you the warranty in writing until AFTER the windows are in so be sure to ask for it upfront. There's one company that has a warranty for the windows, another company that warranties the vinyl casements, and another company that covers the labor and installation, it was all a little confusing. I told Josh M[redacted] that I just needed some time to think on it and read over the contract and all the warranties. He then snatched the contract up off my kitchen table and put it in his briefcase. I asked him if I could keep it so I could look over it, he said "No, we are done here. I'm out!" He picked up his things and headed towards my door and said, "Don't call us, we will call you." All of this was done in front of my 10 year old daughter. He banged his demonstration window into my front glass door on his way out. I do hope he didn't bang my car up walking down my driveway with that big window he brought with him like he did to my front door. He had no respect for me or my property. I have never been treated so poorly by a business in my life. I guess he assumed I wasn't buying and it made him mad. I've been in sales my whole life and I've never mistreated or been disrespectful to a customer just because they didn't buy from me. If it wasn't for his hateful demeanor at the end I would be researching this company and reading over all the info to make a decision but after the outburst I just dealt with from him I will never consider doing business with this disgraceful man. He really did almost have me sold, I just don't make big purchases or decisions on a whim. It seemed like he knew if I researched his company I wouldn't do business with them. If this company cares about their reputation this man will be fired as he has no business going in customers homes acting in such a manner. He's going to mistreat the wrong person one of these days and find himself picking himself up off of someones kitchen floor. I was never anything but nice and respectful to this man and he was very disrespectful and rude to me in my own home and it was uncalled for. But little did he know, I am one of those people that will post reviews on every site I can find. So, if you are considering spending your hard earned money with this company please do tell them you have to think about it first and see how you are treated when they think they aren't getting your money. See if you are shown any human decency or if they are just being nice to get your money. This man showed his lack of integrity so I am glad I didn't do business with them. If you had a good product, at a good price, and good service there would be no need to be pushy. He was so pushy that it was really a red flag. He certainly doesn't care about his customers, he's just wants your money! I am still in shock over how fast he flipped out on me. I've just never experienced anything like that before in my life.

+5

We had a 100% positive experience with Carolina Improvements. From the sales experience to the finished product, we couldn't be happier with our new roof.

Did a wonderful job from start to finish. Hauled old windows off cleaned up to perfection. Followed up promptly with any concerns. Great company to do business with. Very happy with our windows.

We had Carolina Improvements replace our roof and add siding. We were very impressed with the work performed. We were informed when they would come and they were very prompt. We have had other workers to come and do other work and they were very impressed with the workmanship that they did with the siding. I would certainly recommend this company to anyone requesting roofing or siding!

We just had new windows put in our home. Carolina Improvements was great to work with from the beginning. We received Personal attention and realized they really care for their customers satisfaction. We are looking about siding in the future and will call them when ready. The installation crew was very professional and interested in doing a good job, not just getting it done and moving on.

Carolina Improvements installed a walk in bath tub for me yesterday and I was very pleased with their work. The two men who did it were prompt, professional and quite helpful. If you need any home improvement work I would highly recommend Carolina Improvements.

Carolina Improvements was wonderful! I would recommend them in a heart beat!! The installers were professional and thorough. Not only did they do an excellent job, they respected our property by cleaning up after themselves. We've had many contractors out here that learn from them! Thank you Carolina Improvements for a great product, and wonderful service!

Carolina Improvements were very professional and knowledgeable. The Job was completed very timely and excellent.

I had vinyl siding done on my home and couldn't be more pleased. Chris and Greg did a fantastic job and paid special attention to detail. The were courteous and professional. I highly recommend Carolina Improvements.

I chose this company for a roof replacement based on the Revdex.com positive reviews. I was NOT disappointed. It was a perfectly executed job from beginning to end. It started with being able to speak with a human on my first call to a timely finish between two rainy spells. The work site was left clean. We have been through two heavy downpours and a heavy snow with the new roof and there were no problems. I would not hesitate to use this company again for any home improvement work. They are truly "Professionals at Work", just like their cards say.

How does a m[redacted]n (KK & MM) give a business a glowing review, but only 1 star? Apparently brains aren't evenly distributed. Either that or, both of these reviews are from bots. I don't work for this company but I am looking for an objective review. But not from someone as stupid as a stump.

+1

Carolina Improvements

3410 Healy Drive Suite 103

Winston Salem, NC 27103

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I purchased replacement windows, rain gutters, and vinyl siding for my house through this company, just wanted to let people know how good they are!

Everything was done quickly and without too much trouble to us or our two dogs. The workers were prompt and cleaned up everything after themselves. We were asked to inspect each step of the process. It didn't take them long at all to finish the job. We never had to call to let them know something was wrong, or the someone didn't come when scheduled.

When the job was completed, we were asked to walk around the entire house and inspect, we were even instructed to open and close all of the windows to make sure they all worked properly.

We noticed right away how much quieter it is in our house since we got the new windows.

We have been very satisfied.

Great company to deal with for my roof and gutters. Done quickly and efficiently with cleanup done as well.

Looking to get siding in the future

Thanks to a great team

+1
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Description: Roofing Contractors, Siding Contractors, Construction & Remodeling Services, Windows, Kitchen & Bath - Design & Remodeling, Home Improvements

Address: 3410 Healy Dr Ste 103, Winston Salem, North Carolina, United States, 27103-1493

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