Cason Construction, Inc.

Attn: [redacted]
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[redacted]Dear [redacted]:I am writing in response to your 1/12/2017 letter regarding a complaint that was filed by [redacted]
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[redacted]I spoke with [redacted] on 1/9/2017 and agreed to email her a Letter of Experience (a copyis attached) that letter was e-mailed to her at [email protected] on 1/16/2017. Ths lossinvolved [redacted]s sister [redacted] and our claim system reflects the sameShould you have any questions regarding this matter, please contact the undersigned.Sincerely,[redacted]
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[redacted]Dear [redacted],This letter is in response to your recent request for a lerter of experience. Please be advised ofthe following facts:Claim:  6-000-115-933Facts of Loss:  An unknown struck the insured vehicle while passing and fled the scene.Insured Driver: [redacted]Police Dept.: [redacted]Insured Vehicle:  2014 Dodge Grand Caravan SXTTotal Payment: 11,325.86[redacted] was not involved in this loss her sister [redacted] was driving at the time ofthe loss.Sincerely,[redacted]
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I am responding to your letter dated 7/22/16. Ms. [redacted] is upset Safe Auto has not resolved the above referenced loss. At this time, SafeAuto is not in a position to resolve Ms. [redacted]’ claim. We are pending the theft recovery report for review. The report was originally ordered on 5/25/16, and...

SafeAuto requested the report again on 7/25/16. Sincerely, Allison N[redacted]