CBCS

Please accept this response to the complaint we received with regard to [redacted] on May 15, Mr***s account was placed with CBCS by [redacted] Energy on May 2, 2016.Upon receiving this complaint, CBCS immediately stopped all collection activity on this account and notified [redacted] Energy of Mr***s disputeIn response, [redacted] Energy notified CBCS that the last payment received for this account was on October 16, They received a move out request per their website on December 5, The charges for this account are for unpaid services prior to service cancellation [redacted] Energy verified the total balance of $ [redacted] Energy also provided the enclosed validation for Mr***s review.In addition, CBCS verified that Mr [redacted] was signed up for email billing and statements were sent to [redacted] [email protected] They also indicated that they mailed a statement to Mr***s residence on November 15, informing of the past due balanceCBCS sent letters to Mr***s residence on May 4, 2016, June 8, 2016, July 12, and August 31, 2016.CBCS sent a request to Transunion to remove this account from Mr***s credit report on May 16, and closed and returned this account to [redacted] Energy on May 22, 2017.Sincerely,Angelica W***Compliance Officer

Please accept this response to the complaint we received with regard to Mr [redacted] on October 17, Mr [redacted] ’s account, CBCS account number [redacted] , was placed with CBCS On November 30, by our client, [redacted] in the amount of $2657.75.CBCS’ records show that on December 1, CBCS mailed a letter to Mr [redacted] at an address of [redacted] , notifying him of his right to dispute the accountIn addition, CBCS shows additional attempts to contact Mr [redacted] by mail at the same address.CBCS mailed validation of this account to Mr [redacted] on September 19, 2016, after receiving a verbal disputeTo avoid confusion, CBCS has enclosed this validation for Mr [redacted] ’s review.Upon receiving this complaint, CBCS immediately stopped all collection activity on this account, notified [redacted] of Mr [redacted] ’s disputeOn October 24, [redacted] notified CBCS that a credit in the amount of $was applied to this accountAs a result, CBCS closed and returned this account with a $balanceIn addition, CBCS has requested the Consumer Reporting Agency remove this account from Mr [redacted] ’s credit report.Mr [redacted] may direct future account inquiries to [redacted] ***, using reference number [redacted] 0, at the following address: [redacted] Sincerely,Angelica W [redacted] ###-###-####

Please accept this response to Mr***s request for additional review by CBCS that we received on May 23, in reference to Mr***s original complaint dated May 14, 2017CBCS sent a request to TransUnion to remove this account from Mr***scredit report on May 16, CBCS does not report to Equifax or Experian.Mr [redacted] may direct future account inquiries to [redacted] Energy, using reference number [redacted] at the following address: [redacted] Jackson, MI 49201Sincerely,Angelica W***Compliance Officer

I am satisfied with CBCS's response however, I am requesting this be removed from my credit scoring Due to CBCS actions, my credit score has dropped from to I am unable to accept the response until it is confirmed that this collections issue will be removed from my credit scoring Please respond to let me know how to make this possible Regards, [redacted]

February 13, [redacted] Revdex.com of Central Ohio, IncDublin RoadColumbus, OH 43215-1005Re: [redacted] ***Complaint Number [redacted] Please accept this response to the complaint we received with regard to [redacted] ***Mr***s’ accounts were placed with CBCS by three of our clients, Doctors Hospital, Riverside Methodist Hospital, and Grant Medical CenterUpon receiving Mr ***s’ complaint, CBCS verified a payment in the amount of $was applied to the above listed accounts with service dates in As a result CBCS closed and returned these accounts to our clients as settled.During January and February 2017, CBCS spoke with you regarding the above listed accounts with service dates in 2013, which remained open in our office at that timeCBCS closed and returned these accounts to our clients on February 13, We regret any confusion arising from this situationOur goal is to create a positive experience for all consumers we serveMr***s may contact me at the number below if he has any questions or he may direct future account inquiries to our client, Ohio Health, at the following address: PO Box 7527, Dublin, OH Sincerely, Angelica W[redacted] Compliance Officer [redacted]

Please accept this response to the complaint we received with regard to Mr [redacted] Mr [redacted] ’s accounts were placed with CBCS by our client, [redacted] , on January 18, CBCS closed and returned this account to [redacted] on February 19, 2016.Upon receiving Mr [redacted] ’s complaint, CBCS immediately stopped all collection activity on this account and notified [redacted] of Mr [redacted] ’s dispute [redacted] advised CBCS that CBCS account number 35-was sent to insurance for follow up [redacted] provided CBCS with validation, which was mailed to Mr [redacted] on February 19, 2016.Mr [redacted] may direct future account inquiries to [redacted] at the following address: [redacted] Sincerely,Angelica W [redacted]

Please accept this response to the complaint we received with regard to Ms [redacted] on August 24, Ms [redacted] ’s account was placed with CBCS by our client, [redacted] on February 8, CBCS closed and returned this account to [redacted] [redacted] on August 31, 2015.CBCS was unable to locate any record of having received a previous dispute from Ms [redacted] Upon receiving this complaint, CBCS immediately stopped all collection activity on this account and notified [redacted] of Ms [redacted] ’s disputeIn response, [redacted] provided CBCS with the enclosed validationWe have verified that no reference to this account by CBCS is on file with any of the three major consumer reporting agencies.Ms [redacted] may direct future account inquiries to [redacted] , using reference number [redacted] , at the following address: [redacted] ***.Sincerely,Angelica W [redacted]

Please accept this response to the complaint we received with regard to [redacted] on March 29, 2016. Ms. [redacted] ’s accounts were placed with CBCS by our client, [redacted] , on July 15, 2014.Upon receiving notification of Ms. [redacted] ’s complaint, CBCS immediately... stopped all collection activity on these accounts and notified [redacted] of Ms. [redacted] ’s dispute. [redacted] advised CBCS Ms. [redacted] has no responsibility for these balances. As a result, CBCS submitted a request to close and return this account to [redacted] on April 4, 2016.Ms. [redacted] may direct future account inquiries to [redacted] , using reference numbers [redacted] and [redacted] , at the following address: [redacted] .Sincerely,Angelica W***

I appreciate your time and assistance, as well as Ms/ MrsW***'s response and effort to resolve this matterHowever, as I previously stated this account does not belong to meI did not open this account or recognize their client, which are some of the reasons why I did not even request validation of this debt in the first placeAnother reason is that I was out of the country during the time the account was opened.Furthermore, and I mean this with all due respect and with no intentions of knowing more about this than you and Ms/ MrsW***, but unless I am misinterpreting [redacted] law, this debt is already passed its statute of limitations of years from the date of the last payment madeI don't state this lightly in the hopes of avoiding any responsibility (if it were mine) due to a legal technicality, because in the end this would not change the underlying truth anywayHowever, once again I would like to reassure you that I did not open this account and for this reason, I respectfully request that this account be closed and not reported to the credit bureaus Regards, [redacted]

Please accept this response to the complaint we received with regard to [redacted] on March 28, Ms***’s account was placed with CBCS by [redacted] on February 23, CBCS closed and returned thisaccount to [redacted] on April 4, 2018.CBCS takes consumer disputes very seriouslyUpon receipt of Ms***’sverbal dispute received March 27, 2018, CBCS immediately stopped allcollection activity on this account and notified [redacted] of herdispute [redacted] advised CBCS that on December 16, 2017, ourclient was notified of a power outage at the *** block of [redacted] Road, FortWayne, IndianaPer American Electric Power, the Fort Wayne police reportlisted the vehicle identification number associated with the VolkswagenBeetle that struck and broke a pole, causing the outageWith this information,our client was able to determine the owner of the vehicle was Ms [redacted] ***.On February 1, 2018, [redacted] sent the attached letter andinvoice for property damage to Ms [redacted] at: [redacted] Road, Monroeville, IN46773-9395, requesting payment in the amount of $6243.00.Ms [redacted] may provide evidence to [redacted] proving she was notthe owner of the vehicle or was not the driver of the vehicle at the time of theaccidentMs [redacted] may direct future account inquiries to [redacted] using reference number [redacted] , at the following address: [redacted] Plaza 27th Floor Columbus, OH 43215.Sincerely,Consumer Assistance877-866-

Please accept this response to the complaint we received with regard to Ms [redacted] on February 18, After investigating the information provided in the filed complaint, we were unable to locate a CBCS account for Ms [redacted] We regret any frustration arising from this situationOur goal is to create a positive experience for all consumers we serveWe will continue our investigation if Ms [redacted] can provide us with any additional information by which we may locate her accountsThis information may include a CBCS account number, the original creditor’s name or a copy of her credit report showing the accounts in question Please contact me at the number below if you have any questions

Please accept this response to the complaint we received with regard to [redacted] ** [redacted] on September 7, Mr [redacted] s account, CBCS account number [redacted] was placed with CBCS by our client, [redacted] , on July 29, CBCS closed and returned this account to [redacted] on September 14, CBCS’ records show that on July 30, CBCS mailed a letter to Mr [redacted] at an address of [redacted] ***, notifying him of his right to dispute the accountIn addition, CBCS shows additional attempts to contact Mr [redacted] by mail at the same addressCBCS did not received return mail on any of the letters sent to Mr [redacted] Upon receiving this complaint, CBCS immediately stopped all collection activity on this account, notified [redacted] of Mr [redacted] ’ dispute and request for validationTo avoid frustration for Mr [redacted] , CBCS closed and returned this account to [redacted] on September 14, In addition, CBCS has requested the Consumer Reporting Agency remove this account from Mr [redacted] ’ credit reportMr [redacted] may direct future account inquiries to [redacted] , using reference number [redacted] at the following address: [redacted] *** [redacted] Sincerely, Angelica W***

Please accept this response to the complaint we received with regard to [redacted] [redacted] on May 12th, Mr [redacted] ’s accounts were placed with CBCS by [redacted] on April 10, CBCS closed and returned this account to *** on May 19, Upon receiving this complaint, CBCS immediately stopped all collection activity on this account and notified [redacted] of Mr [redacted] ’s disputeIn response, [redacted] reviewed the complaint and verified the total balance with CBCS, of $In addition, [redacted] informed CBCS that the balance is due to co-payment obligations that remain after your Medicare Part D coverage was billed and applied [redacted] provided CBCS with validation which was mailed to Mr [redacted] separately on May 22, Mr [redacted] may direct future account inquiries to ***, using reference number [redacted] , at the following address: [redacted] *** [redacted] Sincerely, Angelica W*** Compliance Officer ###-###-####

Thank you for helping to resolve this matterI have been asking the creditcompany CBCS for infoFinally they provided the necessary documentation afteryour letter.Here are some of the facts:We might have received a bill from UPMC [redacted] long timeagoI asked my daughter if she went to [redacted] Hospital for anything.She said noI get invoices by mail and also by emailI was wonderingwhere someone would get our insurance info the send a billMy daughter went to [redacted] Imaging Center but that imaging centerbills through UPMC [redacted] HospitalWe have UPMC insuranceWe did not know we would owe anything for aroutine imaging processWhat an industry health care is? You never knowwhat you are going to owe to who till you get a billYou must sign on thedotted line before treatment or procedure that you are going to pay but donot know what you are going to payGot a letter from the first credit companyThey asked for insurance andother documentationWe provided all the infoSince, we did not hear fromthem for a long time, we thought the account has been settled with UPMCwith the information we providedIn the meantime, no communication from UPMC [redacted] Then we got a letter from the second credit companyCBCSNoinformation other than pay $Only after you wrote to CBCS that they supplied the documentationthrough UPMC [redacted] The documentation showed it wasMonroeville where my daughter went for a routine screeningSo, we are going to pay UPMC [redacted] Just hope it islegitimateIt is so frustrating not knowing what we are paying forThank you for your help.Sincerely,

Please accept this response Complaint number [redacted]

Please accept this response to the complaint we received with regard to Ms [redacted] on November 5, Ms***’s account was placed with CBCS by our client, [redacted] , on June 30, CBCS closed and returned this account to [redacted] on November 11, Upon receiving this complaint, CBCS immediately stopped all collection activity on this account and notified [redacted] of Ms***’s dispute [redacted] advised CBCS that Ms [redacted] contacted them on November 5, requesting validation, which was mailed to Ms***In addition, CBCS mailed this validation to Ms [redacted] on November 12, Ms [redacted] may direct future account inquiries to [redacted] , using reference number [redacted] , at the following address: [redacted] [redacted] Sincerely, Angelica W*** [redacted] ###-###-####

Please accept this response to the complaint we received with regard to *** on February 10, Ms***’s account was placed with CBCS by ourclient, *** *** Services, on January 31, 2017.Upon receiving this complaint, CBCS reviewed Ms***’s concernsCBCS is athird-party
collection agency that collects delinquent balances on behalf of *** ServicesOn February 14, 2017, CBCS received notification from *** Services that a payment in the amount of $was applied to Ms.***’s accountAs a result, CBCS closed and returned Ms***’s account to*** *** Services with a $balance.Ms*** may direct future account inquiries to *** *** Services, usingreference number ***, at the following address: *** *** Avenue,Box ***, Rochester, NY

Please accept this response to the complaint we received with regard to Inigo *** on September 7, Mr***’s CBCS account number 22-was placed with CBCS by our client, *** ***, on November 30, CBCS closed and returned this account to ***
*** on September 14, 2016. Upon receiving this complaint, CBCS immediately stopped all collection activity on this account and notified *** *** of Mr***’s disputeIn response, *** *** advised CBCS this account is for service address ***
*** *** *** ** ***, and the service dates are October 5, to September 12, *** *** provided the attached validation for Mr. ***’s review. CBCS has requested the Consumer Reporting Agency remove this account from Mr***’s credit report. Mr*** may direct future account inquiries to *** ***, using reference number *** at the following address: *** *** *** ***
*** ** *** Sincerely, Angelica W***

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me I HAD CONTACTED THEM DIRECTLY BY EMAIL, BUT EXPERIENCE TOLD ME THAT I WOULD BE IGNORED AND I WAS RIGHT THEY NEVER RESPONDED TO MY DIRECT CONTACT AND ONLY RESOLVED THIS THROUGH Revdex.com
Regards,
*** ***

Please accept this response to Revdex.com complaint number ***, received onMarch 28, 2018.After investigating the information provided, CBCS located two accounts for Ms.*** ***, CBCS account number *** and ***, closedSeptember 6, and May 5, 2014, respectivelyCBCS is
unable to locate anyphone calls being made on these accounts since August 14, CBCS wasunable to locate any record of calls made to Ms***’s phone numberreferenced in her complaint, ###-###-####.We will continue our investigation if Ms*** can provide us with any additionalinformation by which we may locate her account or the phone number where shehas received calls.Ms*** may contact me at the phone number below or by writing to PO Box***, Columbus, OH with any additional information, questions orconcerns.Sincerely,Tanisha N***Consumer Assistance###-###-####