CheckFree Services Corporation Reviews (%countItem)
CheckFree Services Corporation Rating
Address: PO Box 979, Brookfield, Wisconsin, United States, 53008-0979
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Energy bill paid April 24, 2017 by *** check at *** Grocery - ***. April 25, 2017 money taken out of *** account. *** Energy has not received payment from CheckFreePay as of today May 22, 2017. Last spoke with CheckFreePay agent at on May 11, 2017 - name of agent :"Antiqua". She indicated it was their fault due to their systems being down from April 23, 2017 to Apri 29, 2017 but promised the money would be forwarded to *** Energy "within a few days". It has now been a month since our original payment and 11 days since this company promised to properly forward payment. At this point and after some internet research including Revdex.com comments on this page we have zero confidence in this company. The proper, previously paid funds need to be forward to *** Energy - TODAY !!!
Thank you for bringing this matter to our attention. We have looked into the issues raised by the consumer and determined that the problems he referenced were related to a system upgrade that took place over the weekend of April 23rd involving our “walk-in” payment service. We have confirmed that the payment referenced in the consumer’s complaint has been remitted to the designated payee as instructed, and have communicated with the consumer accordingly. We apologized for any inconvenience that he may have experienced. If you have any further questions or, if we may be of any additional assistance to you in this matter, please do not hesitate to contact us.
Made car payment friday the 28th. Today is may 8th and still no payment posted. I've been told a bunch if bs by them and im going to the agent where I made the payment and demand my money back. What a joke of a company.
Made car payment friday the 28th. Today is may 8th and still no payment posted. I've been told a bunch if bs by them and im going to the agent where I made the payment and demand my money back. What a joke of a company.