Classic Construction & Builders

Hello Revdex.com, customers we are happy to report that we reached out to [redacted] to go over her concerns.We were able to amicably resolve the concerns that she had.I would also like to thank [redacted] for choosing Express Kitchens to buy her counters.I would like to remind all the viewers of this...

review to know that we now have 12 locations open in CT, MA, NY market, we have successfully delivered and installed over  2000 kitchens in the past calender year of 2017 alone.It goes without saying that the majority of these customers were very happy with our service and gave us glowing reviews by virtue of choosing Express Kitchens to buy their dream kitchen.We are fully insured, licensed and take pride in providing the best value proposition when buying a kitchen.Charles M[redacted]

To:  Revdex.comCase ID: [redacted] purchased a kitchen from us which included a Corner Susan Cabinet. When installation is paid for on the original order, an installer is always sent out to make necessary repairs. [redacted] had his own installer, and this...

service was never purchased through us.Express Kitchens doesn’t regularly encounter quality issues, and because the damage was reported 3 months after installation and not upon receiving the product, we don’t know how it occurred- it certainly is not normal wear and tear.We stand behind our product and are always willing to replace uninstalled cabinets that may have defects. The lazy Susan was installed and although it is against company policy to send out an installer to make repairs, we made an exception to accommodate our customer and our installer is scheduled to make repairs at the home on the June 14th , 2016.We have spoken with [redacted], and he is happy with the schedule date to make repairs.We thank [redacted] for posting this review and would just like to mention that we take people’s comments very seriously. If someone isn’t happy, we address this issue to the best of our capability. We now have 8 locations in CT and MA where we service our customers out of; we install between 20-30 kitchens a week and deliver twice as many that our customer install themselves, and needless to say most of these customers give us positive reviews, also we are registered with the state, fully insured and take pride in giving the best value proposition when you buy a kitchen.If there are any further concerns please do not hesitate to contact us directly at ###-###-####.Thank youCharles M[redacted]

I would like to Thank [redacted] to take the time and review her Kitchen install - I am happy to report that we spoke with her and emailed her and have reached a agreement to move forward.If it weren’t for people like you leaving feedback, we wouldn’t have any idea how to improve our customer...

service. We take people’s comments very seriously. If someone isn’t happy, we address this issue to the best of our capability. We now have 8 locations in CT and MA where we service our customers out of; we install between 20-30 kitchens a week and deliver twice as many that our customer install themselves, and needless to say most of these customers give us positive reviews, also we are registered with the state, fully insured and take pride in giving the best value proposition when you buy a kitchen.