Clearview Home Energy Solutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I had already filed a complaint with your agency, ID #***, which the company SAID they had resolved with the manufacturerI was promised that the warranty I had requested on the work from June of would be sent to me via the USPS within daysIt has not been received as of yet, and since I have heard this rhetoric from them before, (i.eThe warranty is in the mail) I wanted to file an additional complaint to keep this matter open until I get the written warranty I was promised.I want the written warranty on the home energy texture coating applied in June of I will need it to sell the house

as for the email that Mr *** is referring to his demands are unreasonableso we were not able to respond to it as he keep asking for

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We have honored there request to cancel and are not moving forward with this project.

WE WILL BE FOLLOWING UP WITH THE CUSTOMER 3-17 TO TAKE CARE OF ANY SERVICES ISSUES THEY MAY HAVE THANK YOU

We do apologize for any inconvenience this may have caused. We have added you to our Do-Not-Call list.

We are in contact with the consumer to come to a resolve for this complaint.

We have yet to receive the email that he referring to not ? Whom did he address the Email to and what Email address did he use.

We  have removed your information from our system. You will not be contacted again from our company.

We have removed your information from our system and you will not be contacted again by our company. We apologize for any inconvenience this has caused.

We contacted the consumer in mid December to resolve the complaint and the consumer did not want us to do anything until after the holidays. We have an appointment to go back Tuesday January 6, 2014 to resolve all issues.

We have removed your phone number from our system and you will not be contacted again from our company. We apologize for any inconvenience this may have caused.

Any calls that have been placed are inadvertent and we
do apologize for any inconvenience that this may have caused. We have removed
your information from our system and you will not be contacted again from our
company.

In response to complaint number [redacted], We have recieved the complaint are currently working with the consumer to resolve this matter.  We are waiting for a current payout from the hero program. Once we have determined the 2014-2015 property taxes have paid, we will make an agreement...

with consumer. Any questions please call, [redacted]Clearview Home Energy SolutionsAdministration###-###-####[redacted]@cvgreenhome.com

in response to mr [redacted] request we were gonna replace his window that was broken and the screen when we installed the rest of them but he took our financing  and went with another company, and he requested the permit for his windows on 3/25 and  we actually pulled his permit on 3/29,

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.In addition, should they continue to harass me I will seek legal remedies.
Regards,
[redacted]

Revdex.com:
 
I have reviewed the response made by the business in
reference to complaint ID [redacted], and have...

determined that this proposed
action would not resolve my complaint. 
For your reference, details of the offer I reviewed appear below.
 
I do not accept that the calls placed to me were "inadvertent".  I requested to the telemarketers on (4)
separate occasion to have my number removed from their list, only to have the
telemarketers hang up on me, then continue to call.  This hanging up and continuing to call is not
"inadvertent".  I do not accept
that answer from this company.  I want
this company to reply that my telephone number will removed from their calling
list....period!  I will not accept
"inadvertent" when this company violated the DO NOT CALL list and
continued to call even after being told on multiple occasions not to call
back.  This harassment this is deliberate
on the part of this company, and I want it to stop, for ALL the people they harassing.
 
Regards,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted] contacted me about my complaint at my home and he agreed totally with me about the problem on all points and they will be back out on Friday Sept 2nd to re paint my house.  Hopefully this will go better than the last time Home Energy Solutions (ClearView) was here to paint.  There was no way to contact anyone from the complaint page and I did tell Mr [redacted] I would verify that he has made contact but the problem has yet to be actually fixed...I will contact you after the job is complete...Thanks so much, Have a Blessed day...                                     ...⇄ [redacted]                                   ...⇄                                                                   ...⇄

As per the consumer's agreement,  the texcoat from Textured Coatings of America Inc.. that we offer comes with a lifetime warranty upon installation. The written copy of the warranty will be mailed out to us and then forwarded to the consumer within 60 days.  Per conversation with...

manufacturer, they are working on sending it out. The consumer has been made aware.