Coastal Pay

Review: On, March 24, 2015 a sales represenitive from Coastal pay was supposed to come for an appointment at 9:00am however he did not show up until around 5:45 pm. And was here till almost 9:00pm….

He told us about this company, and although we were very hesitant everything he told us about seemed very interesting and seemed that we might be able to use their services in the future, he wanted to get us signed up with the company and get us LOCKED in to a really good (SAVINGS) rate for our credit card processing. We currently use the (Square for processing and we really like the system, it is hooked up to a receipt printer and a cash drawer)… With Coastal Pay they do not have anything that would accommodate our needs, but they sent us a (FREE) small traveling unit that would attach to our cell phone. We were guaranteed that we

WOULD NOT BE CHARGED UNLESS WE USED THE SYSTEM!!!

So we thought ok, this is ok, we aren’t, loosing and then maybe sometime in the future we can utilizes some of the things that they offer, So we let the sales rep sign us up, I DID NOT RECIVE a copy of the contract that night, I was promised to get it the next day, in which I did not receive.

Then On April 2, 2015 Was Charged $27.94 from Coastal Pay, and then again on May 4, 2015 another $27.94 and then again on June 3, 2015 was Charged $126.94, I made 26 phone Calls between the end of May and throughout the Month of June. Trying to get my money back for all of these charges because I have not used their Credit card reader, but was charged any way.

When I have asked about these fees, I was told that it was in the contract, That I still did not have a copy of, I was then emailed a copy of the contract on June 11, 2015. I have carefully looked over this Contract with my husband, as well as my mother, There are several Fees in this Contract that My husband and myself was not notified or made aware of in our initial meeting on the night of March 24, Which are as follows:

Miscellaneous Fees: Minimum Monthly fee $25.00

Monthly Statement fee $5.00

Wireless Fee $20.00

Portfolio Mgr Fee $5.00

eMerchant View Access fee $5.00

Debit Accesses Fee $5.00

Mobil Pay $10.00

They also have a $495.00 early termination and a $99.00 Annual Comp Service fee. I have also received a letter dated June 25, 2015 that I will be charged $19.99 a month PCI DSS compliance fee.

First of all I AM NOT USING THEIR CARD READER, However, I am still being Charged all of these fees, and I am being told that to cancel and get out of this contract I will have to pay $495.00 to get out because, I am in breach of the contract. All of Which I was NOT made aware of any of these fees! I was also promised that I would be refunded the $99.00 Annual Comp Service fee. But, as of July 14, 2015 still have not received the refund.

I have made many calls to the sales rep, as well as the so called President of the Company, whom acted as though he had no concern as to my problem and my request, I also asked him who he was and he Stated his name to me, I said ok, but who are you in this company and he said oh I am a sales rep….I then said I was told that you were the president of this company and that you were the one who had the authority to issue me a refund, he then said oh yeah I am and then, he just pushed me off on a Costumer Care rep, and I have had many conversations with her, and when I asked for the number of the owner of this business because I wanted out of this company, and I wanted my refund she told me that I was not going to get anywhere because she owned 1/3 of the Company. It is quite obvious that this company is nothing but a SCAM!!! It is run by 3 individuals that supposedly own 1/3 of the Company and none of them want to own up to being the one to execute a refund.

As I have read through the many complaint of this Company Coastal Pay, it is very prevalent that this Company is nothing but SCAMERS, and it NEEDS to be shut down. They are preying on Small business and telling them that they can save them money just to get them hooked in to a contract, and then suck their money from them with all of these fees that they don’t tell you about up front.

I have placed a stop payment with my bank for this company, so as of right now they cannot receive any more of my money, however, I want a full refund of the amount that they did take from me as well as I want out of this Contract. I am NOT the ONE who is in breach of the contract because I was not made aware of all of the above fees, in the very beginning. If I had been I would have NEVER signed the contracted and gotten mixed up with this Company.Desired Settlement: I Want a Full refund of the money that was taken out of my account in the Amount of $182.82 and I want out of the contract with this company AT NO CHARGE!

Business

Response:

After reviewing the statement. We are not charging e merchant view, debit access fee, wireless fee, and we lowered the monthly minimum from $25 to $10. We also noticed that the customer has never processed anything yet fees are being requested to be refunded.

Review: This company is a proxy for [redacted]. They use deceptive tactics to lure businesses to sign agreements with them. They even use fraud. They keep some agreement spaces empty and pages hidden and fill them after signing. One of the deadliest tricks is to make you sign an equipment lease for $99 per month for five years. I can swear under oat that my signature has been faked by duplication using a technology that imitates signatures. This technology scans and reduplicates signatures. I'm more than sure of this because before I signed I was very careful with the terms and what I'm signing for. They use a switch and bate tactic. You sign one thing and it ends up something else. I have a copy of what I've signed and emails to emphasis that I will not lease any terminal for exchange of a monthly fee. They assured me that the terminal is free but later on I started receiving bills for the alleged lease. They dropped it and I returned the terminal to them immediately. The new deal/deal was to use a gateway/swiper that goes through my pos system. They never switched me over from the former processor but were charging me monthly fees, even double fees and false penalties for not being PCI compliant for example. Customer service is impossible to reach. When I approached the CEO he "apologized" and promised to refund me all my money but he wanted me to sign a new agreement which includes a leased terminal. When I proposed to reprogram my terminal (which I own) he stopped communicating and when I pressed he flipped and even bullied me and then went to my bank account and took and extra $274 under the excuse of collection fee. He also sent me a copy of the alleged agreement I've signed, which I immediately recognized as being a forgery. This company is very dishonest and they are well trained in deceiving and forging agreements.Desired Settlement: I've been scammed for $900 by this company and they are still threatening me via all viscous tactics. My main goal is to get them exposed. I'm planing on filing a class action lawsuit against them. I need other victims to join me. Again, I repeat, Coastal Pay is a proxy of [redacted] is using many other proxy companies to do the same dirty job on their behind. Any time you see an agreement or paper that mentions [redacted], RUN! Don't get into any deal with them. They are professional crooks and bullies.

Business

Response:

We offered to cancel his lease with no penalty and he responded with threats. Best Regards,

Review: We just signed a contract with Coastal Pay credit card processing company. The original agreement contains numerous errors, misrepresentations and unexplained fees. We have tried on NUMEROUS occasions throughout August, September, October, and November to have these issues, error, and misrepresentations addressed and corrected. We are continually promised prompt evaluation of account information, credit card transaction fees, incorrect/invalid fees, out right errors, and misrepresentations addressed and have never received one single follow up telephone call or one single correction of any issues. I have talked to [redacted], who says he is the owner of Coastal Pay. He assures me that issues will or have been addressed yet when the next months account statement comes in mail, no issues have been corrected. He has promised repeatedly to return phone calls within the same business day, yet I have NEVER receive one single returned phone call. What was originally promised in agreements is contradictory to what is actually being provided. We have been charged fees (TIN/TFN invalid) of $19,99 for the past three months with zero explanation, written or telephone, as to the nature of these fees or how to correct them. We are being over charged for lease payment ($64.01 vs. $59.00) as stated in agreement with zero explanation or correction. I feel we have gone beyond our capability to rectify this situation as we NEVER receive any follow telephone calls. We have no service representative, Our original Coastal Pay representative that set up the account has disappeared off the face of the earth. We have been more than patient in trying to correct these numerous issues and are getting absolutely NO RESPONSE from any Coastal Pay employee,Desired Settlement: We would like a termination of all contracts and agreements with Coastal Pay, their affiliate equipment lease company First Data without having to submit to ANY early termination fees. We have tried for FOUR months via telephone to correct their misrepresentations, error, agreement violations, erroneous fees, and transaction fee errors. We just want out from under the incompetent Coastal Pay, and all their non responsive representatives/owners. It would be nice to receive a refund of the excessive, unexplained fees but much much more important to simply be free of this corrupt credit card processing company and all their affiliates.

Business

Response:

Called the merchant last week, he is out of town. Will resolve when he gets back this week.

Review: First off, this business harassed me after I said stop calling as I was working. They called 5 times back to back and insisted even when I said that I am not interested. The agent lied to me saying that they are just reaching out to businesses to help them save money. Then threatened me saying that If I do not consider them as a business that the place I work for will be get fined for $15,000 because then the business will not be PCI nor EMV compliant. That is not their problem but instead my business owners problem. They then sent an agent to the business I work for and the agent insisted and threatened and forced me to write my name on some papers so they can show proof to their owner that he stopped by my business and because of the same getting fined reason. Little did I know that that was a contract and that a credit card machine would be getting sent to me. I thought only the owner can sign papers and get a terminal. Now they want $495 dollars for a contract for a machine that I did not use and returned right away because the business was to negligent to send me a return label and I ended up paying $27 for it. I spoke to the [redacted] supposedly the company president, after calling the company about 15 times when they did not answer. [redacted] was extremely rude and did not want to come to a compromise. Instead he decided to say do what ever you want to do, I cannot help you. The company says they are very customer friendly but truth is they are a fraud. They do not care for any business they actually just want to jipp you and get your money.Desired Settlement: I will not pay $495 for a contract that I did not know about, and a machine that I did not use. I also need my money back for the return label $27 for an untouched machine.

Business

Response:

To Whom It May Concern:

Our firm has the pleasure of representing Coastal Pay,

LLC (“Coastal”). This letter is in

response to the Revdex.com complaint #[redacted] regarding

electronic payment processing agreements between Ms. [redacted] (“Ms. [redacted]”)

of Eve Beauty Salon (“EBS”) and Coastal. This letter will address the issues

raised in that letter with the hopes of achieving an amicable resolution.

On or about September 8, 2015, a Coastal phone

representative called EBS and asked if an authorized representative would like

to meet with a Coastal sales representative to discuss the electronic payment

services that Coastal could offer. Shortly thereafter, Ms. [redacted] met with a

Coastal sales representative. Ms. [redacted] individually and on behalf of EBS signed

a Merchant Processing Agreement (“MPA”) to process electronic payments with

First Data Merchant Services Corporation (“FDMS”), an Equipment Lease Agreement

for electronic payment processing equipment with First Data Global Leasing,

Inc. (“FDGL”), and a Merchant Acknowledgement Agreement (“MAA”) with Coastal

(collectively, “Agreements”). On

September 16, 2015, Ms. [redacted] called in wanting to cancel her application. When

Ms. [redacted] was asked why she replied that she was dissatisfied with the service

and having a gut feeling that she should cancel.

The Agreements entered into are valid and enforceable.

Offer, acceptance, and consideration are found in the Agreements, as Coastal

offered their services in exchange for a monthly service fee from EBS. Ms. [redacted]

is a sophisticated business party who entered into a commercial contract on

behalf of EBS. It is well-established law that Ms. [redacted]’s duty to read

contracts in their entirety before signing them is imputed on her. Once Ms. [redacted] signed the Agreements, Ms. [redacted]

became sub*ect to the terms and conditions of these Agreements, including any

applicable early termination fees.

Additionally, Coastal performed their duties by opening a new merchant

processing account and sending equipment. The terms clearly state that she will

have to pay any cancellation fees, if she were to cancel the Agreements

prematurely. Ms. [redacted] is thus sub*ect to the terms and conditions of the Agreements.

It is also important to note that the Lease and the

MAA are separate agreements, which have no influence on the enforceability of

one another. As such, any decision to

cancel the MAA would not terminate the Lease and vice versa. FDGL still holds

the rights under the Lease and Coastal still holds the rights under the MAA.

The separation of each agreement is clearly disclosed in both agreements. Any

further communications pertaining to the Lease should be made to FDGL directly.

Ms. [redacted] implies Coastal materially misrepresented

terms of the Agreements; however, she has failed to provide any specific facts

or evidence that material misrepresentation occurred. Besides the arguments

above confirming the validity and enforceability of the Agreements, the fact

that Ms. [redacted] signed the Agreements and accepted the new equipment without

contention, makes an actionable material misrepresentation claim unlikely. Material

misrepresentation requires more than *ust a broken promise or a breach of

contract. Also, as you are making these claims with respect to a business, you

must also particularize what was said or written by Coastal’s sales agent, and

how these statements or writings contradict the written contracts you entered

into.

Here, Coastal representatives did not defraud or

misrepresent their intentions when meeting or speaking with Ms. [redacted]. Coastal proudly

grounds itself and trains their employees in standard, proper business

practices so as to avoid any material misrepresentation to merchants. Part of

its training is to help Coastal representatives to avoid the pitfalls of

intentional or innocent misrepresentation to merchants in offering its

services. In addition, Coastal in no way fraudulently altered or changed the

Agreements, nor did Coastal fraudulently persuade Ms. [redacted] into signing them. There

is no evidence indicating that Coastal intentionally and knowingly mislead Ms.

[redacted], in any way. Ms. [redacted] has failed to provide any proof that the sales

representative took affirmative steps to prevent her from reading the contracts

or that Ms. [redacted] felt pressured or threatened into signing the contracts. All

material terms of the Agreements are clearly marked and should have been noted

by Ms. [redacted]. Ms. [redacted] contention that the contract was inconsistent with the

representation by the Coastal agent we have found no evidence of anything that

contradicts the written contracts other than Ms. [redacted]’s sub*ective

interpretation of the clear terms. Ms.

[redacted] cannot rely on her lack of understanding or failure to read the Agreements

to be held unaccountable. Therefore, a claim for material misrepresentation

against Coastal is baseless.

Ms. [redacted] further alleges that because she signed the Agreements

it does not make the contract legally binding between Coastal and EBS. When an

agent (Ms. [redacted]), acting with the authority of the principal (EBS), enters into

a contract with a third party (Coastal), that contract will be binding as if

the principal agreed to the contact with the third party itself. Furthermore,

even if the principal’s authority was not explicitly given to the agent, if the

third party reasonably believed that the agent was acting for the principal,

the contract will still be considered legally binding. Here, Ms. [redacted] alleges

that a Coastal representative walked her through signing the contract. Ms. [redacted]

did not oppose to signing the contract, signed with apparent authority, which

the Coastal representative reasonably believed she had the authority to do. Additionally

Ms. [redacted] of EBS claims that she is not the owner of the business, however she

claimed the title of owner as noted on the Agreements and supplied the Coastal

representative with a voided company check. Furthermore, she makes claims that

she did not know she was signing an electronic payment processing agreement

despite the fact that she had been well aware of the nature of the business

conversation. She even contradicts herself about being at least one of the

owners in her complaint. Avoidance of this issue would be simple in disallowing

Ms. [redacted] to never sign anything for the company. That is not what happened

here. Therefore, the fact that Ms. [redacted] signed for EBS is of no consequence on

the validity of the contract.

Ultimately, Coastal is committed to customer

satisfaction and a mutually beneficial business relationship. Coastal is willing to work with Ms. [redacted] and

correct any errors within their power. If Ms. [redacted] desires to resume her Coastal

account, she may do so while still using the financial equipment and enjoying

Coastal’s superior technology and service. In any event, we hope that Ms. [redacted] will

reconsider her cancellation, and work with Coastal to find a positive resolution.

Should Ms. [redacted] have any further questions or concerns please do not hesitate

to email [redacted].

For the firm,

/s/

[redacted].

[redacted], Esq.

Global Legal Law

Firm

*CH/ksc

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I will not tolerate that the Revdex.com closed my complaint when I did not even see my email till after the long weekend. I was sent an email November 23, 2015 and clearly everyone is busy. So, I do not appreciate that my complaint was closed right away even before I could reply. As for Coastal Pay, I need to speak to you, to come to a settlement even after you employee harassed and threatened me. My business owner is now upset with me that you guys are charging her from her account. I do not understand why you guys are being so stubborn for a settlement. I also forgot to state that the agent you all sent to the business lied to me saying that the contract will not get processed until after a business Tax ID is given. I was not able to give that information and so basically your agent lied to me saying that the papers will not be processed till after the Tax ID is given. So what type of liars do you guys hire. This company is clearly a fraud.I need to cancel the contract immediately.

Regards,

Business

Response:

To Whom It May Concern:

As you are aware, our firm has the pleasure of

representing Coastal Pay, LLC (“Coastal”).

This letter is in response to the Revdex.com complaint, #[redacted], regarding electronic

payment processing agreements between Ms. [redacted] (“Ms. [redacted]”) of Eve

Beauty Salon (“EBS”) and Coastal. This letter will again address the issues

raised in that letter with the hopes of achieving an amicable resolution.

To reiterate the facts, on or about September 8, 2015,

a Coastal phone representative called EBS and asked if an authorized

representative would like to meet with a Coastal sales representative to

discuss the electronic payment services that Coastal could offer. Shortly thereafter, Ms. [redacted] met with a

Coastal sales representative. Ms. [redacted] individually and on behalf of EBS signed

a Merchant Processing Agreement (“MPA”) to process electronic payments with

First Data Merchant Services Corporation (“FDMS”), an Equipment Lease Agreement

for electronic payment processing equipment with First Data Global Leasing,

Inc. (“FDGL”), and a Merchant Acknowledgement Agreement (“MAA”) with Coastal

(collectively, “Agreements”). On

September 16, 2015, Ms. [redacted] called in wanting to cancel the Agreements.

Ms. [redacted] states that Coastal’s initial response to

this complaint will not resolve her complaints. However, as explained before, the

Agreements entered into are valid and enforceable. Offer, acceptance, and

consideration are found in the Agreements, as Coastal offered their services in

exchange for a monthly service fee from EBS. Ms. [redacted] is a sophisticated

business party who entered into a commercial contract on behalf of EBS. Ms.

[redacted], individually and on behalf of EBS, is legally liable for obligations thereunder,

regardless if she agrees to this fact. Ms. [redacted] alleges that Coastal is not

working with her in order to come to an agreement. Conversely, Coastal has

reached out to Ms. [redacted] on several occasions in attempt to alleviate her

concerns and come to a mutual understanding.

Ms. [redacted] alleges that Coastal materially

misrepresented terms of the Agreements. Besides the arguments above confirming

the validity and enforceability of the Agreements, the fact that Ms. [redacted] signed

the Agreements and accepted the new equipment, makes an actionable material

misrepresentation claim unlikely. Material misrepresentation requires more than

just a broken promise or a breach of contract. Also, as you are making these

claims with respect to a business, you must also particularize what was said or

written by Coastal’s sales agent, and how these statements or writings

contradict the written contracts you entered into. Coastal in no way

fraudulently altered or changed the Agreements, nor did Coastal fraudulently

persuade Ms. [redacted] into signing them. There is no evidence indicating that

Coastal intentionally and knowingly mislead Ms. [redacted], in any way. Ms. [redacted] has

failed to provide any proof that the sales representative took affirmative

steps to prevent her from reading the contracts or that Ms. [redacted] felt pressured

or threatened into signing the contracts.

Additionally, Ms. [redacted] alleges that a Coastal sales

agent stated Coastal would not process the Agreements without a Tax ID number. If

this allegation refers to the sales agent making oral promises, which

contradicted the terms of the Agreements, it will not hold in court. The “parol

evidence rule” bars extrinsic oral agreements made before the signing of the

Agreements to add to the terms of an unambiguous integrated written instrument.

Each and every material term, to which Ms. [redacted] is subject, is written in the

Agreements and were signed and initialed by Ms. [redacted]. As explained above, Ms. [redacted]

is subject to these terms regardless of whether she actually read the

Agreements and any extrinsic statements that contradict the terms of the

Agreements are inadmissible under the parol evidence rule.

Ms. [redacted]’s contention that the contract was

inconsistent with the representation by the Coastal agent we have found no

evidence of anything that contradicts the written contracts other than Ms. [redacted]’s

subjective interpretation of the clear terms.

Ms. [redacted] cannot rely on her lack of understanding or failure to read the

Agreements. Failure to read the contracts before signing does not relinquish

his obligations under the Agreements, and is not a defense to contract

formation. While it is unfortunate there

was a misunderstanding, it was Ms. [redacted]’s responsibility to read and understand

all terms set forth prior to signing the Agreements. Due to the Ms. [redacted] signing

the Agreements on behalf of herself and EBS, she has agreed to the terms set

forth by Coastal. The terms clearly state that she will have to pay the full

term of the lease, plus any additional cancellation fees, if she were to cancel

the Agreement prematurely.

In conclusion, Ms. [redacted] stated in her reply that she

needs to cancel the contract immediately. In order to cancel the electronic

payment processing agreement the following steps must be taken:

Review: I was approached by, [redacted], in reference to my non-chip credit card terminal. I insisted on NO CONTRACT & NO FEE ON THE CC TERMINAL, which she agreed upon. Two months in a $45 fee is included on the bill to cover the savings from the previous terminal never mentioned. Now I get a call asking why they are blocked by my bank for monthly payment of the new termimal. She looked me in the eye and told me that there would be no contract nor terminal charges. Her unethical approach and cajoling me into changing services was a nefarious willful act at best. She caught me at an extremely busy time of year and I was inundated with boarding pets. She bold face lied to me and guaranteed me that what we shared in conversation was legitimate and truthful. I've already found another service, which has everything illustrated up front, so you know exactly what your involvement with them would entail. Coastal Pay with the reseller of First Data have been known to withdraw funds from my account which I've notified my bank about. Even though they've been refused, I DO NOT trust this company. I never ran a rating or review check on them, seeing she was standing right there at my counter. Maybe I should told her to return later that day. I'm also concerned that they may impact my credit score. They have ways of getting even. Reviews should 1 star ratings across the board and my personal opinion of them was, if they had a zero star rating, it would be more befitting. Very first review implicated my very sentiment.

Bad company was unethical business practices

[redacted],

President

Snazzy Pet B & B, Inc.

[redacted] Rd.

[redacted]Desired Settlement: This company, with its deceptive practices, should be kept at close watch. A short leach would be appropriate. She was that lion lying in the tall grass waiting to pounce of one of many victims she could devour in a day. It makes me ill to think that people can actually practice their trade with no conscience. My DNA isn't comprised of any such devious acts for the sake of making a buck. I'm hones and legitimate and plan to remain that way, no matter how many of these leaches lurk out there.

Business

Response:

To Whom It May Concern:

Our firm has the pleasure of representing Coastal Pay Merchant

Services (“Coastal”). This letter is in

response to a December 10, 2015 letter, #[redacted], regarding electronic payment

processing agreements between, Mr. [redacted] of Snazzy Pet Bed and

Biscuit (“Snazzy”) and Coastal. This letter will address the issues raised in

that letter with the hopes of finding an amicable resolution.

On or about October 21, 2015, a Coastal phone

representative called Snazzy and asked if an authorized representative would

like to meet with a Coastal sales representative to discuss the electronic

payment services that Coastal could offer.

Shortly thereafter, Mr. [redacted] met with a Coastal representative to

discuss electronic payment services. Mr. [redacted] individually and on behalf

of Snazzy signed a Merchant Processing Agreement (“MPA”) to process electronic

payments with First Data Merchant Services Corporation (“FDMS”), an equipment

finance lease for electronic payment processing equipment (“Lease”) with First

Data Global Leasing (“FDGL”), and a Merchant Processing Agreement (“MAA”) with Coastal

(collectively, “Agreements”). Upon

credit approval and acceptance by FDMS and FDGL, the equipment was shipped and

later accepted by Snazzy. At the time of the signing of the Agreements, Mr.

[redacted] alleges that he was promised that there would be no contract or fees

for the electronic payment processing equipment. Further, he alleges that the

Coastal representative “bold face lied and guaranteed” certain services or

features of the service to Mr. [redacted]. However, Coastal will show the

following: 1) the Agreements Mr. [redacted] signed are valid and enforceable; 2)

any extrinsic oral statements are inadmissible as a matter of law; 3) Coastal

was and is authorized to debit Mr. [redacted]’s account and applicable cancellation

fees apply; and lastly 4) Coastal will extend an offer of a resolution.

The Agreements entered into are valid and enforceable.

There was an offer by Coastal, an acceptance of that offer by Snazzy through

the signed Agreements, and consideration as required by contract law, as

Coastal offered its services in exchange for a monthly service fee from Mr. [redacted].

Further, Mr. [redacted], President of Snazzy, is a sophisticated party as a

business owner. As such, he is held to a higher standard of business knowledge

and legal principles. Under relevant law, courts will almost always uphold the

agreements between two sophisticated parties. Mr. [redacted] will be held

accountable to the agreement he made with Coastal, which were the fees for the

merchant account services as well as the Lease. Thus, due to the status of the

parties, court will uphold the validity of the Agreements.

Moreover, any party, whether sophisticated or not, has

the duty to read the Agreements. A party’s failure to read a contract is not an

excuse and does not nullify a contract. As a sophisticated party or not Mr. [redacted]

was under a duty to read the terms of the Agreements and if he did not, that

knowledge is imputed on him regardless. Here, Mr. [redacted] has alleged

nothing that would have excused him from reading the Agreements. On the

contrary, Mr. [redacted]’s signature and initials appear seven (7) times on the

disputed Agreement. Nevertheless, whether Mr. [redacted] knew of the terms of

the Agreements or not, the Agreements are valid and enforceable as to both

parties involved.

Additionally, Mr. [redacted] alleges that he was told there

wouldn’t be a contract or fees associated with his agreement with Coastal. Yet,

this allegation undermines Mr. [redacted]’s own actions of signing the

Agreements, including the clearly labeled Lease of financial equipment.

Moreover, if this allegation refers to the sales agent making oral promises,

which contradicted the terms of the Agreements, it will not hold in court. The

“parol evidence rule” bars extrinsic oral agreements made before or at the time

of the signing of the Agreements to add to the terms of an unambiguous

integrated written instrument. Each and

every material term to which Mr. [redacted] is subject is written in the

Agreements, which was signed by Mr. [redacted]. The exception to this rule

would be an allegation of misrepresentation or fraud (discussed below), yet

that allegation is unfounded based on Mr. [redacted]’s allegations. As

explained above, Mr. [redacted] is subject to these terms regardless of whether

he actually read the Agreements and any extrinsic statements that contradict

the terms of the Agreements are inadmissible under the parol evidence rule.

Therefore, the Agreements are valid and enforceable.

As Mr. [redacted] puts it, the Coastal representative

“bold face lied and guaranteed” Mr. [redacted] certain things. In other words, he

alleges material misrepresentation occurred as the Coastal representative

presented him the service. Material misrepresentation requires more than just a

broken promise or a breach of contract. Under most jurisdictions, a party

alleging misrepresentation must prove: (1) A representation; (2) which is material

to the transaction; (3) made falsely, with knowledge of its falsity or

recklessness as to whether it is true or false; (4) with the intent of

misleading another into relying on it; (5) justifiable reliance on the

misrepresentation; and, (6) the resulting injury was caused by the reliance.

Also, these claims, with respect to a business, must particularize what was

said or written by Coastal’s representative, and how these statements or writings

contradict the Agreements Mr. [redacted] entered into.

Here, there is no specific evidence that material

misrepresentation occurred. Besides the arguments above confirming the validity

and enforceability of the Agreements, the fact that Mr. [redacted] signed the

Agreements with knowledge of the material terms, accepted the financial

equipment and account opened in his name, and used Coastal’s services for

almost two months, makes an actionable material misrepresentation claim

unlikely. Coastal representatives did not defraud or misrepresent their

intentions when relaying the services to Mr. [redacted]. Coastal proudly

grounds itself and trains its employees in standard, proper business practices

so as to avoid any material misrepresentation to customers. Part of its

training is to help Coastal representatives to avoid the pitfalls of

intentional or innocent misrepresentation to customers in offering its’

services. In addition, Coastal in no way fraudulently altered or changed the

Agreements, nor did Coastal fraudulently persuade Mr. [redacted] into signing

them. On the contrary, Mr. [redacted] admits it was busy the day he signed the

Agreements and that he should have asked the Coastal representative to come at

a later time. Unfortunately, however, he did not and he bound himself to the

Agreements. There is no evidence that the Coastal representative took

affirmative steps to prevent him from reading the Agreements or that Mr. [redacted]

felt threatened into signing the Agreements. All material terms of the

Agreements are clearly marked and could have been noted by Mr. [redacted].

Therefore, a claim for material misrepresentation against Coastal is unlikely.

Mr. [redacted] alleges that Coastal has been

withdrawing from Snazzy’s bank account. However, Coastal is authorized by and

through the Agreements to charge Snazzy for the services rendered to it. Again,

the terms of the Agreements speak to this allegation. The Confirmation Page of

the Agreements under Paragraph two clearly state, “We may debit you account

from time to time for amounts owed to us under the Agreement.” Because Mr.

[redacted] opened his account on October 21, 2015, Coastal was entitled to

withdraw payment from Ms. Parker as soon as that date. Coastal was entitled to

the payment because Mr. [redacted] consented to this provision from the moment

he agreed to the terms. Thus, Coastal was authorized to charge Mr. [redacted]

for Coastal’s services.

Additionally, Coastal performed its side of the

Agreements by opening a new merchant processing account and sending the

equipment to Snazzy. Once Mr. [redacted]

signed the Agreements, he became subject to the terms and conditions of the

Agreements, including any applicable early termination fees. The terms clearly

state that he will have to pay the full term of the Lease, plus any additional

cancellation fees, if he were to cancel the Agreements prematurely. As

established above, Mr. [redacted] is thus subject to the full term of the Lease

under the terms and conditions of the Agreements.

It is also important to note that the Lease and the MAA

are separate agreements, which have no influence on the enforceability of one

another. As such, any decision to cancel

the MAA would not terminate the Lease and vice versa. FDGL still holds the

rights under the Lease and Coastal still holds the rights under the MAA. The

separation of each agreement is clearly disclosed in both agreements. Any further

communications pertaining to the Lease should be made to FDGL directly.

Mr. [redacted] now seeks to terminate the Agreements

with Coastal. Pursuant to the terms of the Agreements, the right and opportunity

to cancel is available to Mr. [redacted]. Merchants may cancel at any time. An

important detail to the cancellation provision however is that it follows the

process laid out in the Agreements. Moreover, although he is free to cancel the

Agreements at any time, he is and will be subject to the terms of the

Agreements. Due to signing the Agreements on behalf of himself and Snazzy, Mr. [redacted]

has agreed to the terms set forth by Coastal. The terms clearly state that he

will have to pay the full term of the lease, plus any additional cancellation

fees, if he were to cancel the Agreements prematurely.

Ultimately, Coastal’s priority is customer service. As

such, Coastal would like to offer Snazzy a more competitive offer than what it

initially agreed to in an effort to encourage Mr. [redacted] to stay with Coastal.

Snazzy would still enjoy the advanced technology and service, but would

also get even more competitive rates. On the other hand, Coastal is willing to

work out any documented errors that Mr. [redacted] could provide to Coastal.

Coastal prides itself upon widespread customer satisfaction and will gladly

facilitate a mutually beneficial resolution regardless of Snazzy’s decision. Should

Mr. [redacted] have any further questions or concerns please do not hesitate to

email j[redacted]@attorneygl.com.

For the firm,

/s/

[redacted] C.

[redacted], Esq.

Global Legal Law

Firm

JCH/ksc

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

If anyone noticed, the diatribe of reiterating that I am solely at fault for initialing or signing my name to documentation is ludicrous. The lioness in the grass that tolled my place of business with a primary goal in mind and that was to sell me a product through deception and promises that were never intended to be kept or made to come true. The logistical diction was quite convincing and believed to be forth right. As I said in the initial complaint, my first two INSISTED requests to the rep were NO CONTRACTS AND NO CHARGE FOR THE CHIP TERMINAL. I believe that the response was, 'We can help you with that'. She meant help themselves. And she told me that, from her seeing the previous provider's statement, that I was being charged for services that no longer should have been charged. So I said, 'they were stealing from me then'? I didn't wait for an answer for I was relating my life mantra that lying and stealing are two things I will not tolerate. When I signed or initialed anything, she never once conveyed or explained to me what each section was. It was like a speed test and she had to have been chomping at the bit to get to the next section. Very complimentary about my pistol of a wife and just down right attempting to play me or either being evasive and contemplating her next hoodwink move. I guess I haven't listened to my own advice about trusting people. It's a vile and wicked world out there. When the rep left in her little red sports car, I checked the reviews on this company and a 3 to 3.5 were the majority of their ratings. After that initial $45 on, I believe their second statement, her response via phone call was that is was a charge that corresponded to those bogus charges of the former provider. So I said, 'alright', knowing that I wasn't really saving any monies because of that charge and was ultimately more than likely dishing out more of our hard earned money. I found some comfort in knowing that I didn't have to buy a terminal at $199 from the other guys. By the way. I never had any issues with the other provider, so you know that this was well sugar coated.

Review: Costal Pay has been overcharging us each month. We agreed to pay $35.00 processing fee each month plus a 2% processing fee for each transaction and they have been billing us for over $122.41 a month plus other charges. We have contacted the company a multitude of times and they have said they would try to resolve the issue but cannot get them to respond to us since May. We get the same response that they will "look into it" and have yet to have anyone return our calls. We cannot afford to be billed this each month and would have never agreed to pay $1102.06 in 9 months at the rate of 122.41 for 6 months and 206.41 for one month and 124.15 for another month just to process credit cards. We are NOT processing credit cards at all after realizing the charges they are charging us so there is not any processing fees in the above listed amounts. The company cannot explain to us why this is and yet refuse to cancel the service as we have asked multitude of times. I have asked to speak with the Representative that came to our office and they tell me that he is no longer with the company. I have a witness to the amount that we were supposed to be charged stated by their Representative yet they will not answer my questions nor will they cancel our contract which I was told that there would not be a contract at all and we could cancel at any time. We receive statements listing amounts refunded to our bank, yet there is not a deposit but rather a charge.Desired Settlement: I am requesting that they cancel our account with them and return the overcharges they have been charging us. We were told that we could cancel at any time if not satisfied or the company failed to do as promised and now they wont return my calls nor my emails since May.

Business

Response:

We will reach out to the merchant to find a solution.

Review: This morning, Coastal Pay called my business and spoke with my co-owner. During the phone call, [redacted] got frustrated with the woman and handed the phone to me. After listening to her sales pitch, I politely informed her that we were not interested in what she had to say, sell or tell us. She then handed the phone call to another person, at which the "manager" continued to push and talk over me when I kept saying, "I'm not interested, I'm not interested."

At this point they continued to talk over me, belittle me, and push. In my frustration I hung up on the gentleman on the other end, as I do not have time or patience to deal with badgering. He then proceeded to call back and continue to harass me and then said "We'll see you tomorrow!" like they were going to come down to my business and proceed to pester and assault me!

Less than 5 minutes later, another person from Coastal Pay called AGAIN. I asked him to please stop calling, leave us alone and let him know that we are NOT INTERESTED in what they had to say. I let him know that if they attempt to come to our business, we will call the cops.

The man on the other end of the attempted to belittle, insult and harass me some more; so I put the call on MUTE, and put the phone down. He continued talking for almost 3 minutes before he realized no one was paying attention to him. This company is horrible, unprofessional, and need to be stopped. Apparently, they do this to everyone!!Desired Settlement: WE WANT TO BE LEFT ALONE. WE DON'T WANT TO BE CONTACTED AND IF POSSIBLE, HAVE THIS BUSINESS CLOSE IT'S DOORS. THEY ARE RUNNING A SCAM!

Business

Response:

Thank you for bringing this to our attention. This issue will be handled immediately. We apologize for any inconvenience we may have caused you and your business. Your number will be removed from our calling list.

This company called our business 5 times today . Four of those phone calls were back to back. After I told company we were not interested they kept insisting 'i didnt understand' and that either way they were sending someone to my location tomorrow. I asked to speak with a supervisor on the third phone call and the gentleman insisted that he was the one in charge at the moment. Fourth time he called I told him he was harassing me and I hung up on him. An hour passed and then they called again.

Review: They sent a representative to my establishment. Used high pressure sales tactics and convinced me to sign a contract where they left most of the information blank and I didn't have time to peruse to find out exactly what I was signing. Within two days of this, I sent a certified letter of cancellation for the contract as well as contacting the sales representative and the company to let them know. I have not had any transactions process through them yet they charged me a monthly fee. I stopped payment to them and they then went in and charged $1,492.00 to my account which is well above the contracted monthly payment and overdrew my account.Desired Settlement: I would like for them to credit that payment back and cancel the contract per my earlier request.

Business

Response:

We have spoken with the merchant and came to an agreement.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[While they did reimburse the amount, they never replied to me nor did we reach any agreement. They caused me to accrue 72.00 in fees as well as the original 32.50 they took from my account at the beginning of the month.]

Regards,

Business

Response:

Re: Revdex.com Case #[redacted] of [redacted]To Whom It May Concern:Our firm has the pleasure of representing Coastal Pay, LLC (“Coastal”). This letter is in response to the Revdex.com complaint #[redacted] regarding electronic payment processing agreements between [redacted] (“[redacted]”) of [redacted] (“[redacted]”) and Coastal. This letter will address the issues raised in that letter with the hopes of achieving an amicable resolution.On or about May 18, 2015, a Coastal phone representative called [redacted] and asked if an authorized representative would like to meet with a Coastal sales representative to discuss the electronic payment services that Coastal could offer. Shortly thereafter, [redacted] met with a Coastal sales representative. [redacted] individually and on behalf of [redacted] signed a Merchant Processing Agreement (“MPA”) to process electronic payments with First Data Merchant Services Corporation (“FDMS”), an Equipment Lease Agreement for electronic payment processing equipment with [redacted]. (“[redacted]”), and a Merchant Acknowledgement Agreement (“MAA”) with Coastal (collectively, “Agreements”). A couple of days later, [redacted] emailed Coastal requesting early termination of the Agreements and a refund of $1,492.00. Since then, $1,492.00 has been refunded to [redacted].The Agreements entered into are valid and enforceable. Offer, acceptance, and consideration are found in the Agreements, as Coastal offered their services in exchange for a monthly service fee from [redacted] is a sophisticated business owner who entered into a commercial contract on behalf of himself and his business, [redacted]. It is well-established law that [redacted]’s duty to read contracts in their entirety before signing them is imputed on him. Once [redacted] signed the Agreements, [redacted] became subject to the terms and conditions of these Agreements, including any applicable early termination fees. Additionally, Coastal performed their duties by opening a new merchant processing account. The terms clearly state that he will have to pay any cancellation fees, if he were to cancel the Agreements prematurely. [redacted] is thus subject to the terms and conditions of the Agreements.It is also important to note that the Lease and the MAA are separate agreements, which have no influence on the enforceability of one another. As such, any decision to cancel the MAA would not terminate the Lease and vice versa. [redacted] still holds the rights under the Lease and Coastal still holds the rights under the MAA. The separation of each agreement is clearly disclosed in both agreements. Any further communications pertaining to the Lease should be made to [redacted] directly.Ultimately, Coastal is committed to customer satisfaction and a mutually beneficial business relationship. Coastal is willing to work with [redacted] and correct any errors within their power. If [redacted] desires to resume his Coastal account, he may do so while still using the financial equipment and enjoying Coastal’s superior technology and service. In any event, we hope that [redacted] will reconsider his cancellation, and work with Coastal to find a positive resolution. Should [redacted] have any further questions or concerns please do not hesitate to email [redacted]

Review: I told the salesperson I wasn't interested at least 10 times before finally saying yes because it was past time to close. The sales rep was in my shop for about 8 hours and would not accept my no for an answer. I have decided that I am not satisfied with the service, and that the company is not going to save me money overall. I was informed by the sales rep that I would not have the issues cancelling that I am experiencing. I have been billed 3 times in 3 weeks from this company, totaling more than my monthly card processing fees plus my POS lease through Groovv. Charges were for 25.81$ on 5-22-15 46.29$ on 6-01-15 and 42.94$ on 6-03-15Desired Settlement: I would like to be refunded for these charges with no final payments due and the contract with Coastal Pay and Northern Leasing terminated.

Business

Response:

Have been in contact with this merchant. A contract was signed and he was also given a rate match guarantee. We can honor the rate match guarantee if requested.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I am not satisfied with the resolution as I was pressured into the sale in the first place. I told the representative no at least 10 times, my business partner also said no. After having the rep in my place of business for over 8 hours it was past time to go home, and my no answer was obviously not being accepted. We have verified that the rates are at my current processing parameters are lower, and per our agreement I was informed if I wasn't going to be saving money each month I would be able to cancel. Had the no been accepted any of the times it was stated that we were not interested we would not be here. [redacted], a supervisor, has already agreed to take care of the first three charges I received within 3 weeks of receiving the card processor, and I have not even seen those. This is not a company that I want to work with, and shouldn't be working with. Per agreements that were made I would like my refund and the service cancelled.

Regards,

Business

Response:

We have talked to the merchant regarding the program he signed up for. He does not want to switch systems but does want better rates. We have not come to a mutual agreement.

Business

Response:

The agent was at the business for 3 hours which is standard. The merchant did want lower rates and when I spoke with him the first time, he confirmed that.

Review: This company has sent a credit card machine that doesn't work and then a second machine was sent that one doesn't work either. I have called several times and left voice mails. I also emailed them and I get no response. I don't know what else to do. I don't want this going on my credit.Desired Settlement: I want the contract canceled because this company is horrible at customer service. This is not the type of company I want to deal with. I am running my business all by myself while they are scamming me. I just want completely out of Coastal pay contract with $0 balance.

Business

Response:

We sent a check and cancelled the account. Merchant is happy.

These people called my Business repeatedly today fast talking about how they were coming out to inspect my merchant machine. I told them no thank you and they just kept talking about how I will be in trouble if I don't let them inspect it.So I finally just hung up and they called back three more times. I asked the person for his name and phone number so I could call him back at a better time and he said his name was [redacted] and gave me a #760-438-3033 which is to a Carlsbad,CA Domino's pizza store. I called the # on there website, 888-266-1715 and BIG shock, they couldn't locate anybody that worked there by that name.. It's a mystery I guess.......

Review: I switched my business, the [redacted] credit card merchant services over to Coastal Pay in April 2015. They had a better deal and a condition of their contract was that they would reimburse the cancellation fee of $495 with my previous credit card merchant. I have waited for this check for nearly 5 months. Over the past two months I have called and called and been told that my check is in the mail every week. I'm told my check was sent out on Friday and every week I do not receive my check in the mail. Last week I called Travis the president of Coastal Pay, so far he has told me the same thing my check was mailed out on Friday it is now next Friday, September 4 and I still do not have a check from Coastal Pay.Desired Settlement: I want coastal pay to reimburse me. I am a small business and $495 goes a long way.

I would also like an apology for everything they have put me through over the past five months.

Business

Response:

To whom this may concern:

Review: This credit card processing company is the worst in the world, when they want you to signed a contract with them

they promise you that they will take care of the cancelation fee with the other processing company but they never do it. [redacted] (President of the company) is the worst president he never return your calls, he doesn't read the emails,

very bad customer service and he ignore you. he just think that everything is funy. I got a charge of $1352.00 and they promised me to refund this money. This happened since Oct.14 up to now I got no money at all and what [redacted] did was to give me excuses. I will never recommend this company.Desired Settlement: I want them to refund my money $ 1352.00

Business

Response:

This client has asked for a higher reimbursement that was on the contract. There was no cancellation written on the contract.

Review: This company has contacted our business numerous times.

We have politely asked them to stop contacting us, remove us from their list, as well as indicated that we are not interested in their merchant services.

When you tell them this, they do not remove you from their list, their tone is extremely belittling and state that if your not going to take their offers they are going to contact all your competition and give them better savings just to hurt your business in an attempt to get you to listen and take their merchant services.

This is unethical, black mail and illegal.

There so called sales staff's aggressive style is inappropriate and offensive.

Also the comments made to us are very inappropriate and offensive.

This is not a quality company and based on the numerous complaints online I can see why.

This company is also falsely advertising they are a ISO of Wells Fargo which according to Wells Fargo they are not.

First Data also has indicated they do not know who they are by name - but with a ISO number would look them up - however Coastal refused to provide this.

Sadly its companies like this that make people despise telemarketers.Desired Settlement: I do not want to hear from this company again and they need to stop falsely advertising and using tactics to get to ownership that are unethical.

I want a formal apology from the woman that has harassed our business, mistreated our employees and threatened to blackmail.

Business

Response:

I left the owner a voicemail and sent an email. No response back. I also can't confirm that this came from Coastal Pay. He says that we have many bad reviews and we don't have any. There is a Coastal Payments and Coastal Payment Systems.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted].

[He did try to call me today however I did not have time to take his call. I will try to call him back but stating that it wasn't his company is untrue. I called the number back on my caller ID and it went to Coastal Pay - the Name on the ID was Coastal Pay. I spoke to one of his supervisors and was told that his callers make a lot of calls and its a fierce competition and "i'm sorry if they get a little reved up" was his statement to me. Bottomline is this - you don't tell a business you are going to hurt their business just because you don't want to change merchant services. That is very unethical. I am happy to talk to Mr. [redacted], however it was not him personally, so I do not see what type of resolution is going to be amicable. It just needs to end and he needs to know his staff his using unethical tactics to get businesses signed up for Coastal Pay. I get he is in a very competitive market but that's just not a way to do business.

Review: This company keeps calling our company demanding there services.when we tried to tell them we are not interested the person on the phone told me to shut and listen.I hung up he called back my mom answered,told him same thing he told her to hush and listen.she hung up he called back and he let it ring 30 times,I answered and told him that I have already reported them to the ftc.he said he didn't care.told me to shut up and listen again.he was talking while I was on the other phone line with the trade commission.he was rude and very ugly speaking.this company keeps calling even after we ask to be took of there list.I spent the afternoon of 4/29/2015 dealing with this person calling and on the phone with the trade commission.this is the second week they have been calling.called 10 times for manager,never called me back.Desired Settlement: An apology on Revdex.com and my [redacted] page and promise to never call me again.if they do pay me for my time.

Business

Response:

Spoke to business owner regarding the complaint. We came to a satisfactory agreement and removed him from our call list.

Consumer

Response:

I asked for a written apology on this site.He told me it was aggressive sales.I told him it was blackmail and threating.Why did they not call me back until I filed a complaint.

Business

Response:

I sincerely apologize on behalf of Coastal Pay.

Business

Response:

After speaking with the representative, he never told anyone to shut up. There were only 3 calls made according to the call log. The owner was busy the first 2 times.

Pushy and threatening even though I have explained we do not need their services. This company has called my business six times in the past 24 hours despite my repeated requests for no further contact. Each call ends with me hanging up on them. They will return the call within 30 seconds. Extremely rude.

Review: Coastal Pay, [redacted], gave me a review for processing and said they could save me money and streamline my processing with networking, off site, etc. They had me sign contracts and give them the bank information with the understanding if they couldn't deliver, they would not enforce the contract. [redacted] brought a check processing machine which they charge me a significant amount for each month and will not work with our system. There was no other equipment provided. We have not processed a penny with them. Thus far they have taken more than $1000 from my account since March with continual promises to fix the problem. They do not return calls. I was told the vice president of the company would call a few days ago. No call. The 888 number seldom reaches anyone and then I get transferred to a dead line. We have spent many hours on the phone and emailing trying to get this resolved with just stalling tactics from them. They also have not provided a copy of the contract for service. I am forced to close my business bank account to stop the auto drafts of over $300 a month for NOT DOING BUSINESS with them. Section 7 of the equipment contract states it goes in to effect when the equipment is delivered. Since it was not usable, it should not be considered delivered.Desired Settlement: I expect a full refund of all charges as well as [redacted] contacting first data to inform them we have not processed with them and a refund is due. The contract should be considered void.

Business

Response:

We have been in contact with the merchant to get this issue resolved.

Review: in January of 2015 the Coastal Pay Salesman promised a credit card processing machine that would interface with my POS system, current computer and internet set up. What I received was a piece of equipment that required a direct hard line connection to the Internet (I am on wifi only) and had no compatible plug in for the unit into the laptop I use, nor was it compatible with [redacted] (my POS). I having been calling the Costal Pay customer Service number (888-266-1715) nearly weekly since I received the unit. I have spoken to a human being on 3 occasions and have otherwise left voice mail asking that I be contacted as I am being charged a lease on a piece of equipment I can't even use. The customer service reps said they were working on it. That was in late February. I returned the equipment to their office in early April. and still am being charged for leasing. Additional, when I spoke with the sales rep, I explained that the business was most likely closing the end of May and I would need the contract ended then. He said it would be no problem.Desired Settlement: What I want is to be refunded for the monthly leasing charges since the equipment never worked as it couldn't be hooked up to my equipment. My business is closing the end of May so I need the contract cancelled. I appreciate your getting involved as my phone calls and letter have gone unanswered.

Business

Response:

Left a message with the merchant in attempt to resolve.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

This complaint has NOT been rectified. I spoke with Mr [redacted] last week. He was getting additional information from his staff an promised to get back to me. I have yet to hear back and will attempt to contact him again on Wednesday. In the meantime please DO NOT close this complaint. If you have questions regarding this issue please contact me at [redacted].Thank you,[redacted] Sent from my Windows Phone

Regards,

These obnoxious people refuse to let you say that you're not interested. They hound you relentlessly even when you tell them to leave you alone. They call us back every time that we say to stop bothering us three to four times and then they will call you back the next day. I will never do business with this horrible company.