According our record of [redacted] account, the return book was received on August 8, 2017. It looks like the invoice he received was a cross in the mail with the book return.There is no balance due in his account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because the business response addresses only half of the...
problem. I also want their assurance that they will not charge me for the unordered and unwanted book that they sent me and their promise that they will not send me any more unordered merchandise.Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because: please see the attached file. Thank you for your attention to this matter.Sincerely,[redacted]
There are 3 different accounts with Bottom Line Books for [redacted] which I will have cancelled One account has a balance due of $39.92 which I will have cancelled. These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal. I will make sure that account is also marked to be removed from any and all future promotion.
Outstanding charges have been removed from [redacted]'s account as books have been returned. I will have continuity programs cancelled from this long time book buyer's account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will, however, continue to monitor their mail to ensure there are no more products or promotions sent to them. In addition, I have asked the post office to immediately return anything that should come to their address before including the item in their daily mail.
Sincerely,
[redacted]
The [redacted] has been returned and the charge removed. The account has been marked "inactive". No new books will be sent without a new order. The 2015 [redacted] was sent based on a previous order. Notification had been sent 09/06/13 concerning the 2015 book.
The order for this subscription to[redacted] was entered 11/19/2014. The subscription was entered for 8 issues and began with the Jan. 2015 issue. Payment of $22.90 was received 12/26/2015. The invoice was automatically generated 30 days after the subscription...
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely,
[redacted] this companys data is not completely correct.but if I am going to continue receiving mu subscription I will accept their explanation. but I do not ever receive any of their promotional literature wanting me to renew my subscription.EVER .BECAUSE I BELIEVE THIS COMPANY IS COMPLETE RIPOFF
SINCERELY
This account was cancelled on 01/21/15. The last copy sent was the 03/15/15/issue of [redacted]. there are no other invoices being sent for this renewal.
I have requested a copy of the original order card for [redacted] 2013 ordered 02/13/13 that Ms. [redacted] placed. Since this order is from 2013, it will take time to retrieve from storage. I will send the copy as soon as it becomes available. This is being done to show [redacted] Books has properly handled this complaint. The order copy will be sent to E[redacted].
Sorry about the unwanted telemarketing calls concerning Bottom Line Health. The telemarketers have been notified to remove this person from future calling. Her Bottom Line Personal account has also been marked for no calls.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please note: I DID in fact receive an invoice dated: 12/23/16 with a due date of 01/22/16. I would be more the happy to provide anyone with a copy. I did not and would not knowingly request a continuous subscription. Came with the invoice I didn't receive. See attached.The reference # billed for is [redacted] 24 issues of BOTTOM LINE / PERSONAL $39.00I will not ever be renewing my subscription.
Sincerely,
[redacted]
The outstanding charge on this account has been removed and the account has been marked "book returned". All is clear with no balance do. No future book will be received without a new order. If the book is still held, there is not need for additional action on the part of the...
I have sent an email to [redacted] requesting the name and address of her grandfather. The complaint is concerning a book sent to him. Therefore, I cannot respond without knowing the name and address of the gentleman even though I do see books ordered from the address listed for...
[redacted] purchase in May 2016 [redacted] The order card he sent said he would have the opportunity to review future editions of Health Breakthroughs. A mailing was made to [redacted] 2 months before the mailing of the 2017 edition announce it was in production. In...
that mailin, thee was a request for a preaddressed postcard to be returned if changes were require. Since no communication was received, the 2017 edition was mailed in January 2017.I will send a return label to [redacted] and have the charge removed..
Bottom Line Books received a preprinted order for [redacted] on 7/3/17. This order carr was from a promotion for [redacted]. If [redacted] would like to return the book, I will be happy to send her a return label.
Complaint: [redacted]I am rejecting this response because:We returned all books in the manner dictated by the company and asked them to cancel all future mailings. They ignored our request, kept sending material and tried to bill us for them even after we paid for shipping back. We DO NOT want any further dealings with this company, no "Automatic" shipments or any other contact in any form. Sincerely,[redacted]
According our record of [redacted] account, the return book was received on August 8, 2017. It looks like the invoice he received was a cross in the mail with the book return.There is no balance due in his account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because the business response addresses only half of the...
problem. I also want their assurance that they will not charge me for the unordered and unwanted book that they sent me and their promise that they will not send me any more unordered merchandise.Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because: please see the attached file. Thank you for your attention to this matter.Sincerely,[redacted]
There are 3 different accounts with Bottom Line Books for [redacted] which I will have cancelled One account has a balance due of $39.92 which I will have cancelled. These accounts will be marked to be removed from any and all future promotion.There is also an expired account for Bottom Line Personal. I will make sure that account is also marked to be removed from any and all future promotion.
Outstanding charges have been removed from [redacted]'s account as books have been returned. I will have continuity programs cancelled from this long time book buyer's account.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will, however, continue to monitor their mail to ensure there are no more products or promotions sent to them. In addition, I have asked the post office to immediately return anything that should come to their address before including the item in their daily mail.
Sincerely,
[redacted]
The [redacted] has been returned and the charge removed. The account has been marked "inactive". No new books will be sent without a new order. The 2015 [redacted] was sent based on a previous order. Notification had been sent 09/06/13 concerning the 2015 book.
The order for this subscription to[redacted] was entered 11/19/2014. The subscription was entered for 8 issues and began with the Jan. 2015 issue. Payment of $22.90 was received 12/26/2015. The invoice was automatically generated 30 days after the subscription...
entry. It crossed in the mail with the payment.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely,
[redacted] this companys data is not completely correct.but if I am going to continue receiving mu subscription I will accept their explanation. but I do not ever receive any of their promotional literature wanting me to renew my subscription.EVER .BECAUSE I BELIEVE THIS COMPANY IS COMPLETE RIPOFF
SINCERELY
** [redacted]THANKS A LOT Revdex.com
This account was cancelled on 01/21/15. The last copy sent was the 03/15/15/issue of [redacted]. there are no other invoices being sent for this renewal.
I have requested a copy of the original order card for [redacted] 2013 ordered 02/13/13 that Ms. [redacted] placed. Since this order is from 2013, it will take time to retrieve from storage. I will send the copy as soon as it becomes available. This is being done to show [redacted] Books has properly handled this complaint. The order copy will be sent to E[redacted].
Sorry about the unwanted telemarketing calls concerning Bottom Line Health. The telemarketers have been notified to remove this person from future calling. Her Bottom Line Personal account has also been marked for no calls.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please note: I DID in fact receive an invoice dated: 12/23/16 with a due date of 01/22/16. I would be more the happy to provide anyone with a copy. I did not and would not knowingly request a continuous subscription. Came with the invoice I didn't receive. See attached.The reference # billed for is [redacted] 24 issues of BOTTOM LINE / PERSONAL $39.00I will not ever be renewing my subscription.
Sincerely,
[redacted]
The outstanding charge on this account has been removed and the account has been marked "book returned". All is clear with no balance do. No future book will be received without a new order. If the book is still held, there is not need for additional action on the part of the...
buyer.
I have sent an email to [redacted] requesting the name and address of her grandfather. The complaint is concerning a book sent to him. Therefore, I cannot respond without knowing the name and address of the gentleman even though I do see books ordered from the address listed for...
Ms [redacted]. I need this verified,
[redacted] purchase in May 2016 [redacted] The order card he sent said he would have the opportunity to review future editions of Health Breakthroughs. A mailing was made to [redacted] 2 months before the mailing of the 2017 edition announce it was in production. In...
that mailin, thee was a request for a preaddressed postcard to be returned if changes were require. Since no communication was received, the 2017 edition was mailed in January 2017.I will send a return label to [redacted] and have the charge removed..
Bottom Line Books received a preprinted order for [redacted] on 7/3/17. This order carr was from a promotion for [redacted]. If [redacted] would like to return the book, I will be happy to send her a return label.
Complaint: [redacted]I am rejecting this response because:We returned all books in the manner dictated by the company and asked them to cancel all future mailings. They ignored our request, kept sending material and tried to bill us for them even after we paid for shipping back. We DO NOT want any further dealings with this company, no "Automatic" shipments or any other contact in any form. Sincerely,[redacted]