CompAndSave

Excellent prices and dash serviceGreat products tooThanks!!

March 22nd Name: [redacted] Address: [redacted] Daytime Phone: [redacted] Fax: [redacted] Email: [redacted] Dear Ma’am/Sir, This letter is to notify you that we have received your complaint on March 22nd from the Revdex.comAn email was sent out to you on March 22nd at 12:38pm PST, informing you that you had been refunded for your order # [redacted] with the credit amount of $and your case is now marked as resolved A refund could not be issued on same day for the request for a refund as explained by the CompAndSave.com representative that you had communication with on February 25th As per our return policy, a refund can only be issued once the returned products have been received and processedI apologize for any inconvenience this may have caused youYour return was received and processed on March 21st Please note that once the credit has been issued, it may take 2-business days for receipt of credit in your account depending on your financial institution Your account was credited the amount of $yesterday, March 21st 2017, at 11:00am PST with the transaction ID: [redacted] If you have any questions or concerns, please reach out to me at [redacted] Sincerely, [redacted] Customer Service Representative [redacted] ( [redacted] CompandSave.com [redacted] Newark, [redacted] ***

Really fast shippingFit perfectly in my printer and works perfectly, at a price I can actually affordI couldn't be happier

Great product and priceFast shipping

Never used an online site like this before and I am pleasedI usually go to my local [redacted] but I never knew I could just order it online and it will show up at my door! It has been a great game changer in my eyesI have tried a few different products and love them

Excellent quality -easy to install ink Very good price and service Lasted longer than name brand Printer recognizes cartridge and lets you know when to reinstall

Comp and Save has exceeded my expectations They have great prices and special promotionsWhen I've had an issue with compatibility, they are quick to accommodate and assist with any issues

Great companySaves lots of $ for printer inkGreat deals and offers

I would give Comp and Save an A+ all the way aroundI don't buy my ink in the stores anymore because I pay way less ordering online with this company The quality of the ink is comparable to the name brandsAnd the shipping cost is very minimal which I also love because quite often the shipping costs for ordering online are outrageousI really love ordering from Comp and Save

Initial Business Response / [redacted] (1000, 5, 2015/01/07) */ Hi [redacted] , I apologize that one of our customer agents made a mistake in letting you know that your items was returnableWhat we sell on Ebay and what we sell through Compandsave are two separate entities and have separate policies due to the pricing being both differentBecause of the original mishandling of the issue, we will assist with a refund check and appreciate you for letting us know as we can learn to improve our relations with our customers Please let me know the mailing address and you should expect a refund check within the next 7-daysIf you would prefer us to send you payment by Paypal, please let me know your email address Thanks, [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/01/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Hi ***, Thank you for your prompt responseI look forward to receiving my refund My address is: [redacted] Ave [redacted] XXXXX Sincerely, [redacted]

I have ordered multiple times.The product is always as stated and price is the best I can find

I have used CompandSave as my inkjet cartridge supplier now for several years and have experienced great service and quality cartridges without exception I really appreciate their prompt order fulfillment and the quality of their cartridges

Comp and Save always has great prices and coupons availableSends very fast also

I am very happy with my purchase from Comp and Save Very good value for the money Purchasing from my printers website was very expensive Comp and Save certainly saves me money

I am very happy with the way this company treats its customersThe process from ordering to shipping is very smoothI will be a loyal customer of this company.great quality ink and fast service,what more could anybody ask for?

June 2, Name: [redacted] Dear Mr [redacted] We received your complaint on May 28th, from the Revdex.comAs per the order notes in our system, you had first contacted us inquiring about the whereabouts of your package on 3/22/You were advised to wait until the end of the projected delivery day for your packageThe USPS tracking link had displayed that the package was already delivered but you stated that the package was not receivedHence you had contacted your financial institution and disputed the chargesA chargeback was issued on 3/29/After the chargeback was granted, you had contacted us multiple times to confirm a refundLast contact before a Revdex.com complaint was filed was on 5/27/You had stated that the funds were retracted from your accountThe Revdex.com complaint was filed on 5/27/After reaching out to you, we had made a 3-way call to Bank of America to ask about the chargesThe bank had confirmed that the chargeback credit had been rebutted by our companyThe reason that your dispute was rebutted was due to proof of deliveryYou had then stated that since you did not receive the package, you would either like a refund or the package reshippedI reached out to USPS and UPS to verify deliveryI was informed that the package had been shipped to your locationThey could not help with locating your package because it had been passed a certain amount of timeAfter speaking to my manager about the issue, I was advised to contact our financial institution and ask them to release the funds back to youAfter contacting our financial institution, I was informed that it would take 24-hours for processing and implementing the release of the fundsPrior to creating this letter, I had spoken to you on the phone On the date of 5/31/I had informed you of the resolution in which you had agreed toIf you have any questions or concerns, please feel free to contact meThank you Sincerely, [redacted] Customer Service Representative [redacted] ***

I have ordered from this firm several times and found this firm to be honest and professionalI would recommend this company to a friend

I received my Epson ink cartridges much sooner than expected and they work perfectlyGood Job!

Such a deal compared to brick and mortar storesThe ink works perfectly in my HP printerSpeedy shipping, ink quality is great and they kept me posted on my order statusI will definitely be using Comp and Save again

Never had any problem with the product Product arrives quickly Discounts frequently offered