Copley Ohio Newspapers, Inc Reviews (66)
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Copley Ohio Newspapers, Inc Rating
Address: 359 Atwater St, Saint Paul, Minnesota, United States, 55117-5298
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[redacted]
I understand that [redacted] the district manager contacted you today. He explained that he would speak with the carrier to resolve the issue of delivering the paper everyday to your porch. He said you agreed to give the carrier a chance to correct...
the issue and would call if you had any further problems.
Thank you for bringing this to our attention.
[redacted]
Circulation Director
[redacted]
I apologize that the newspaper was not cancelled when you requested it . The representative that sold you the order should have told you that there will be premium edition and fuel surcharges. I will have your account credited for [redacted] and also send...
you a refund check for [redacted]
Sincerely,
[redacted]
Circulation Director
Hi [redacted] Please let Mr. [redacted] know that I apologize that the carrier didn't deliver his paper on Sunday. His account has been credited for the missing newspaper and that I will have the district manager [redacted] contact him and the carrier to assure...
that he receives the paper every Sunday.
Thank you
[redacted]
Your account was credited the late fee of $2.50 on July 14th. No money is owed.
Thank you
[redacted]
Circulation Director
Mr. [redacted],
I apologize for billing. The account was cancelled on January 29th when you called us and credited also for the two week trial period. What was neglected to be credited to your account was the activation and rural route fees. The account has been credited and...
I'm sorry for any inconvenience this may have caused.
Sincerely,
[redacted]
Circulation Director
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]