Courtyard Boulder Louisville

We already talked to *** ***All complaints have been discussedWe will be accommodating all her request

Dear Mr*** ***,Greetings! Thank you for communicating with BookVenture to settle your concernsWe will consider this case as closed and resolved based on the email you have sentIf you do have more inquiries please feel free to contact me at +*** with my extension ***/ email
***, or you may directly call your consultant for more specific details. From: *** Sent: Thursday, January 04, 10:PM To: *** Subject: HI ***, I want to thank you for our discussion yesterday I had put in a complaint via the Revdex.com the day before, but will get this erasedWhat is the next step? The very best *** Sincerely yours,*** ***

Dear Ms*** ***, Greetings! Thank you for your letter alerting us to bring your concerns on Mr*** ***’s royalty We understand and we respect your decisionWe would like to inform you that his royalty dues has been sent to the address you have provided with
the tracking no***We also have ceased selling Mr*** ***’s book in our online bookstore, *** and *** upon your request We welcome all feedback as this provides us with a valuable insight into our servicesShould you need any further clarification, please do not hesitate to contact us at our toll free number +*** with my extension *** or email me at ***@bookventure.comThank you Sincerely yours, *** ***

Dear *** ***, I am writing with reference to situation 03/08/We take great care to ensure that important matters such as this are properly managed, wherein you have spoke with *** *** and was explained thoroughly with the payments and services in detail, which you have understood
and agreed to send Revdex.com response as case settled We hope that we have been able to fully address all your concerns and hope also that this will provide a basis for continuing our service with youIf you have any queries please do not hesitate to contact *** ***, she will be able to discuss any concern you may have *** Author will send Revdex.com response as case resolved. Sincerely yours, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12588380, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi ***,Good day!Bookventure pays royalties quarterlyPayments will only be made in those quarters in which the amount due to you totals at least $Unpaid amounts due will accrue until the next quarter in which the amount due is at least $What we have right now for your royalty is
$13.04.We also have stopped printing your book.Thank you!*** ***Bookventure.com

We have already wire transferred the royalties to Mr*** last August 3,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12618021, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms. [redacted],Greetings!Thank you for taking the time to bring your concerns to our attention.Our marketing consultant is trying to reach you at your phone number given, however there was no answer.  We take great care to ensure that important matters such as this are properly manage. This...

will undergo series of investigations to properly meet your desired settlement. The investigation will include review of your records and interviewing of all staff involved in your care. We welcome all feedback as this provides us with a valuable insight into our services. Should you need any further clarification, please do not hesitate to contact us at our toll free number +[redacted] with my extension 556 or email me at [redacted]@bookventure.com . Thank you.Sincerely yours,[redacted]

Dear Mr. [redacted], Greetings! Thank you for taking the time to bring your concerns to our attention. Below is the report of your royalties. These covers from both Online Resellers and Online Bookstore.  Purchase Date Book Title Format List Price Quantity Royalty...

Territory September-16 REBOOTING and REVIVAL our Republic Paperback $7.56 1 $0.70 US October-16 REBOOTING and REVIVAL our Republic Paperback $7.56 1 $0.70 US November-16 REBOOTING and REVIVAL our Republic Paperback $7.56 4 $2.80 US               2017 May-17 REBOOTING and REVIVAL our Republic Paperback $7.56 1 $0.70 US   We would also like to inform you that BookVenture pays royalties quarterly. Payments will only be made in those quarters in which the amount due to you totals at least $50. Unpaid amounts due will accrue until the next quarter in which the amount due is at least $50. However, if the amount due still doesn't reach $50 on the third quarter, payment will be released. Payment will be in the form you select when you register for the Service, or as subsequently updated as permitted by the Service. The company reserves the right to adjust/modify the Pricing and Payment Terms at any given time.  We hope this meets your concern which will provide a basis for continuing our services with you. Should you have more concerns, please feel free to contact us. Thank you.  Sincerely yours, [redacted]

We will be processing the request of [redacted].

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Ms. [redacted], Greetings! Thank you for taking the time communicating with us. We have our desire to address your concern. Our marketing consultant have been trying to reach you several times. And fortunately this time he was able to speak with you on the progress of your book and provided...

you the updates. I hope that we have been able to fully address all your concerns. If you have any queries arising from the above then please feel free to contact me at [redacted] ext [redacted] or email me at [redacted].Sincerely yours, [redacted]

[A default letter is provided here which indicates your rejection of the business's response. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]You guys drive me nut you have not called my phone. Don't tell me you have. You keep responding using the same excuse. This is bull crap we know about the payments. Funny things is we have NEVER gotten one payment from you guys. So what do you have to say about that? I don't care about your payment schedule we want what we are owed and we would like you to send it now. STOP THE SELLING OF HIS BOOK EVERYWHERE AND GIVE US WHAT IS RIGHTFULLY HIS. That is all we ask.
Regards,
[redacted]

Ms. [redacted] have spoke with her marketing consultant and have agreed with the new services offered. She have decided to continue doing business with BookVenture.     [redacted]

Dear Mrs. [redacted], Greetings! Thank you for your response. Our fulfillment officer (book order specialist) have been trying to reach you several times at your phone number given, however there was no answer, and so we left voicemails.  We understand how you feel and we respect your...

decision. We have already provided necessary documents on how the royalty works wherein BookVenture pays royalties quarterly. Payments will only be made in those quarters in which the amount due to you totals at least $50. Unpaid amounts due will accrue until the next quarter in which the amount due is at least $50. However, if the amount due still doesn't reach $50 on the third quarter, payment will be released. Payment will be in the form you select when you register for the Service, or as subsequently updated as permitted by the Service. The company reserves the right to adjust/modify the Pricing and Payment Terms at any given time. We have sent you the royalty report that covers from both Online Resellers and Online Bookstore through attachments. Our fulfillment officer have explained it to your son Mr. [redacted] wherein he have stated on the mail last October 27, "I have finally received answers regarding how the royalties work, and I understand what my total is. You can send the paycheck to..." Basically everything is already on the agreement you have signed. I hope that explains everything, if you do have more concerns please contact us on our direct extension [redacted] at our phone number +[redacted] or email us directly at j[redacted]@bookventure.com. Thank you.   Sincerely yours, [redacted]

Dear Mr. [redacted],Good day!We already wire transferred $312.07 to your account # ending in xxxxxx64. Please check your bank.Thank you.

Dear Mr. [redacted],Greetings!Thank you for bringing up this concern. We take great care to ensure that important matters such as this are properly managed. We would like to make it known that Book Venture Publishing is legitimate, it has been in the business for 3 years, it has started on the...

1st of December of 2013 in Ishpeming, Michigan.It is apparent that our headquarter has been owned by the bank in which we have rented for 3 years. We would like to inform you that our company is growing and we are currently in the process of moving to another businesss location to accomodate additional staff to better serve you. We look forward to continue doing business with you to the best of our abilities. [redacted] your is Bookventure's Marketing Consultant will contact you to best assist you. May you please be informed that our consultants are not in the office all the time due to their demand of work such as travelling to another location for Book fair and other marketing services that needs their presence.I hope that we have been able to fully address all your concerns.  We really appreciate your cooperation in this regard. If you have any queries arising from the above then please do not hesitate to contact at [redacted] ext [redacted] or email me at [redacted]@bookventure.com.Sincerely yours,[redacted]