Credit Management Control, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I have called this business several timesI was told that they have a verifiable account for meWhen I spoke to a supervisor she was very rude and she connected me to someone else who verified an account after I have given them all the my information After dats if calling & someone told me that my social is not in their system all of a sudden after I gave it to them they came out with an accountThis company has that this account opened May and it was last reported September This account was opened in September and closed October Why are you reporting to my credit that I open this account and I have not paid and I just now found out about the account and this company I am working with the original debt collector because just energy never reported to my creditThe balance was actually written off and apparently this company picked it upBut this happened in so the reporting dates are now fraudulent Why tell me that there was no account for me when I first started calling now you have created an account all of a sudden? Correct the dates and send me proof by mail that's what I want this company to do.
Regards,
*** ***

We have provided original balances, dates of service, insurance payments, insurance adjustments and outlined that the payments made to Innovative Pain Care in have been applied to the account(s) with service dates of 1/4/and 4/5/17. Two of the highlighted payments on the history provided by Ms*** were payments made in which would be for services prior to the dates of service in collection. One other payment Ms*** has highlighted was for CP Billing and Collect. We are not familiar with that company nor do we know what service provider they were collecting on behalf of If Ms*** feels that payment to CP Billing and Collect was for Innovative Pain Care then she would need to contact CP Billing and Collect to discover the creditor name that payment was forIf it was for Innovative Pain Care for dates of service 1/4/and/or 4/5/17 then she would need to have that company provide a very detailed receipt that would include the creditor name & acct#, date of service and amount & date paid. If the receipt shows it was payments for Innovative Pain Care for date of service 1/4/and/or 4/5/then she can provide that receipt to our office to forward to our client for review.Given all the information from Ms***, we have demonstrated that the payments made in to Innovative Pain Care have been applied to the account(s) in collection with our office.Thank you,

CMC received account balances for collection on 11/8/17. Information for the accounts is listed below: * - original balance 251.00, insurance adjustment 136.82, patient payment 5/26/17, patient payment 9/11/= balance 72.18 * - original balance
251.00, insurance adjustment 136.82, insurance payment = balance 11.42Ms*** provided a copy of - $payments made directly to our client on 5/22/and 9/7/(both of those payments were applied to account 53762).We are sending validation of debt to Ms*** to the address on file (same address as listed on her Revdex.com inquiry).Ms*** can contact our office at 866-844-to discuss the account and/or to make a payment arrangement on the balance due.Thank you and have a good day

We have received a copy of Ms*** insurance cards and they have been forwarded to our client for review/possible billing to insurance - if it is not past timely filing. Our client was not provided insurance information from Ms*** at time of service nor or in response
to billing invoices sent. Ms*** also did not respond to our notice sent notice sent 11.20.17. On Ms*** contacted our office due to receiving notice of tax intercept and supplied the copy of her insurance cards. Again, this information has been forwarded to our client and it will take some time to review/respond. We have sent a request for status 2.28.18. Once we hear back from our client, we will notify Ms*** of the outcome and action that may be taken.In regard to her complaint regarding Chris with our office, we will be pulling the call recording(s) to review and address as accordingly.Thank you

Ms*** paid her account in full on 4/11/- we report to the credit bureaus once per month (9th of each month). This account is scheduled to update as paid 5/9/16. Ms*** contacted our office on and spoke with Erica. Erica had advised her that the assigned
representative would contact her back. *** contacted Ms*** shortly after Ms*** call and advised her that the account will be updated with the bureaus on 5/9/16.We hope this information assists in the resolution of this matter.Thank you,Credit Management Control

No consumer enters into contract with debt collection agency (Credit Management Control, Inc.). We are requesting full validation on the account from our client, Just Energy for services received at Shamrock Dr from 3/20/through 12/8/15 and will mail to Ms*** once
received. Name, address and phone number listed in the inquiry match the account information. The account will not be removed from credit reporting, however a dispute code will be sent with our next scheduled credit reporting date on or around 8.9.17. If Ms*** feels this is fraud or Identity theft, she can provide an affidavit of fraud, copy of driver's license and proof of residency for the past years (requirements of our client for fraud review). Those documents would be mailed to CMC, PO BOX 1654, Green Bay WI 544305-1654.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I continue to disagree with the company response and have asked an attorney to litigate It is clear that the company does not intend to change their position with the volley of e-mail messages I respectfully request that the Revdex.com close this complaint, listing it as not being resolved to the consumer's satisfaction.I do not wish to engage in protracted Revdex.com communication if it will not resolve the issue
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business is adding additional details to the scenario in order to appear as though they have not done anything wrong The company is attempting to justify their position with nothing more than generalizations and speculation.I am currently shopping this matter to attorneys to determine whether I should litigate The "tax offset" that was received by the company was in fact a claim for "unclaimed funds" with the Wisconsin Department of Revenue in a small amount ($50, I believe.) So yes, it is, indeed, laughable
Regards,
*** ***

It is stongly recommended that Mr*** contact our office to verify the last digits of his SSN and date of birth. Represetative phone number ***. Or if he desires, he can provided both in his response to this request for him to contact our office. Should
the last digits of his SSN and Date of Birth not match what we have on file then we will remove the accounts from his credit report and in that event we would need his FULL SSN and Date of Birth to remove. Note, in our preliminary verification, these accounts are valid and belong to Benjamin M Kuhn whom previously resided in Wisconsin. Should the identification match, we can validate all debt on system. Thank you,

Credit Management Control (CMC) had contact with Mr*** on 4/2/18. The call recording was reviewed and the representative was communicating professionally; at no time was the representative rude or offensive At no time during the 4/2/call did Mr*** request
any documents from our office. He stated he owned the property that services were provided and that he was going to talk with the property management company. With receipt of this communication, we have obtained a copy of the final bill from the creditor and a copy of the A/R summary (included with response) We received check# in the amount of from Mr***. This was the amount of the debt; his payment instrument was not altered by CMC (copy included with banking & checking information veiled). Also provided is a copy of the transaction history showing CMC only applied the which was the amount the check was written for. This account is paid in full and was not reported to the credit bureau(s) by CMC Thank you *** Creditor final billCreditor A/R summaryCopy of ck 1237Transaction History Tell us why here

Mr*** original written notice of dispute received on was not a detailed dispute. It was a request for validation of debt with no detailWith that, a statement/invoice from our client was sent to him outlining the charge amount that was sent to collection We
have reached out to our client regarding Mr*** detailed dispute included with his Revdex.com submission. Our client stated that they did originally agree to accept 50% of the amount to avoid collections however, they did not receive the payment therefore, and the account was sent to collection. Mr*** also stated he was unaware of the “no show” fee. We have a copy of his signed Insurance and Financial Policy dated which clearly states a “no show” fee would be charged without a 24-hour notice of appointment cancelation (copy has been uploaded with our response). Our client states the balance in collection is due and owing in full. We have updated the credit bureau status to dispute We apologize that Mr*** experience with *** was not favorable. Should he like to discuss this account further, he can contact *** at 866-844-ext We hope this information assists in the resolution of this matter Thank you Credit Management Control, Inc

The initial notice was sent to the address originally on file on *** S in Houma,TX. Notices are not required to be sent via certified mail nor are we required to ensure a notice is received prior to credit reporting. Though not required by law, CMC will submit a credit bureau
deletion on or around (allow the bureaus up to days to remove). We will send Mr*** another notice to the updated address included with his complaint. Note that after days from the date the notice is sent, CMC may relist the account with the credit bureaus. Thank you

We were not provided the SSN or DOB with the account listing. After reviewing with our client, we have verified that the spouse of same name is also authorized on the account. With that information we have identified the SSN and DOB for both same names. We have
determined the correct party information and it does not belong to same name with SSN ending ***. We will be submitting a deletion request to the credit bureaus to remove the account from *** * *** (SSN ending ***) credit file. Please allow up to 60days for the bureaus to remove the account from his credit fileHe may also dispute directly with the credit bureaus.Note that CMC did not directly report this account to his credit file. This would be a credit bureau error. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.As you can see they stated that they were given the past due account on 11/8/17yet I had made multiple payments to the billing provider which I have also included both the FSA payments highlighted as well as the proof of payment by Ebix the billing provider for Innovative Pain CareI have also provided the statements which show repeated payments were made yet I continued to receive billing statementsWhen I spoke to the Sbilling offices they stated they no longer can see my account and the Ebix billing department does not have any past due bills per *** at Ebix numberI have more phots but limited on this system will not allow more photos
Regards,
*** ***

CMC has received no communications nor requests from MsFrazer regarding this account. We are requesting validation from our client and will forward to MsFrazer as soon as it is received (typically within days).Thank you

Upon receipt of this complaint, we forwarded to our client, Just Energy to verify information. Ms*** did not provide the last digits of her SSN with her complaint, but our client does have the last four as 6677. Last are also a match to the Eoscar dispute received. They
have currently requested the account be placed on hold pending review. CMC has submitted a removal request to CBR pending our client’s review. Ms*** could assist the process if she would be so kind to provide a copy of a police report, a copy of her driver’s license or other picture ID as well a copy of her SS cardThis information would be forwarded to our client to assist with their review. Once our client completes their review, the answer will be submitted to Ms***. Ms*** may also contact *** at 866-844-extfor any questions.

Originally Mr*** stated he was unaware of a "no show" appointment charge. We provided a signed agreement outlining a "no show" charge would be applied and prior to the Revdex.com communications, a copy of Mr*** invoice from our client was provide to him. Then Mr*** stated he had a settlement agreement with the client for a reduced balance to avoid collections. Our client stated this was true, however, for 6wks there was no payment so they sent the account to collection. We asked our client if they would reduce the balance by any amount and they stated they would not. Mr*** complaint is not about CMC or it's practices, it is technically about our client regarding a settlement in which our client felt the agreement was not kept on Mr*** part so the account was sent to collection with our office. CMC had provided validation of the debt and communicated with our client regarding a settlementWe have done all we can do to help Mr***. Our clients stands with their decision in that the full amount billed is due and owing.Thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We have provided original balances, dates of service, insurance payments, insurance adjustments and outlined that the payments made to Innovative Pain Care in have been applied to the account(s) with service dates of 1/4/and 4/5/17. Two of the highlighted payments on the history provided by Ms*** were payments made in which would be for services prior to the dates of service in collection. One other payment Ms*** has highlighted was for CP Billing and Collect. We are not familiar with that company nor do we know what service provider they were collecting on behalf of If Ms*** feels that payment to CP Billing and Collect was for Innovative Pain Care then she would need to contact CP Billing and Collect to discover the creditor name that payment was forIf it was for Innovative Pain Care for dates of service 1/4/and/or 4/5/17 then she would need to have that company provide a very detailed receipt that would include the creditor name & acct#, date of service and amount & date paid. If the receipt shows it was payments for Innovative Pain Care for date of service 1/4/and/or 4/5/then she can provide that receipt to our office to forward to our client for review.Given all the information from Ms***, we have demonstrated that the payments made in to Innovative Pain Care have been applied to the account(s) in collection with our office.Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.While I appreciate your response, when I talk to your client I had just gotten a job and didn't realize I had limited time to make a payment I was just told make a payment when I could even if it was small amount which my first checks were small amounts due to not working full time hours once I had a check that was a full pay check I was sent to collectionsI feel the client should have stated I have until a certain date to make a payment or collections would resultI was not contacted further by New Wellness Associates before being sent to collections so I am confident had there have been correspondence I would have told them I'm sending a payment once I had a check that could allow me to make the payment in timely matterIt is truly said to see when someone goes through a hard time a doctor could be so unthoughtful or not allow time for someone to make the payment especially in a transition of a new jobI will never ever use this business again nor refer it you guys are crooks and no real human compassion.
Regards,
*** ***