CreditEval LLC

I had to translate urgently documents for USCIS, I paid for expedite translation and overnight shipment and documents came in a week laterI talked to the representatives from the day I submitted the documents and they promised a refund, but nobody got ever back to me and now their phone number disappeared from their websiteI lost $and they have no communication channels what so everThe worst experience ever

This claim is fraudulent The attached document was sent days agoThanks

Hi there, Happy to refund you Will complete that now

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I have worked with CreditEval for more than one year and have to say that they have an amazing professional teamI'm ready to continue working with for more years to come Hesborne

Hello, My name is [redacted] I am the customer support manager Our records show that we corrected the document, and mailed it to youHave you gotten the document in the mail yet?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I agreed to the refund AND both a mailed form of the statement requested as well as the corrected formThe dispute will not be settled until both the statement AND refund are received Regards, [redacted]

I am reviewing translation order of legal documents from English into Russian - translation had many mistakes both grammatical, content related and simply sloppy spelling my last name is three different ways on one page - so unless you speak the language you absolutely can not trust their service - if you speak the language and willing to engage into daily conversation with their customer service by a chat on their page, and then maybe get your order corrected, you can try, but I would rather use another service - after two weeks of daily promises from customer service that I will get my document in a few hours, I mentioned that I was going to dispute the charges as they did not deliver the services they promisedThat produced a ready document in minutesHowever, another customer service representative with whom I had a chat open in another window, still continued telling me that they need few more hoursThat was after I already got the document from the agent who I was speaking to In another window chat - terrible experience overall, so much time spent that I am even willing to spend more time to file this complaint:(

Complaint: [redacted] I am rejecting this response because: The company did contact me to see if I am agreeable to a refund and I said I amI have not received the refund thoughSo I believe the complaint should still be openThank you Regards, [redacted]

CreditEval has always been very helpful when it comes to translating my documents from Spanish to EnglishEasy to order and awesome on time delivery of the translations

Hello, We have offered this customer a refund and waiting to hear back from him Thanks!

Hi there! I'm so sorry to hear that this has happened We will totally refund you for your bad experience Can I please get your order number? You can also email me at [redacted] to discuss further

CreditEval it's a team of professionals, who are responsible and helpful for its customers in any given situationPure pleasure to work with

Hello,We have offered this customer a refund and waiting to hear back from him. Thanks!

Hello there,
We have reviewed this complaint, and we have found that we have completed the translation project, and mailed them out
We will remail the documents overnight complimentary However, we are at the mercy of the US Postal Service, so we will
use Fedex this time

Hi,
first, thanks so much for the support, my complaint is resolved now, after telling the business I created a complaint with you I finally got their attention and agreed to refund my moneyIf something else is needed please let me know
Thank you very much

There people are total SCAMI ordered a certified translation of my university transcriptsThey said they willl deliver in 1-business daysNever got back to meI emailed them, called their customer service but no answerI filed a complaint at FBI Internet Crime Center (ICform) please do so if you are a victim too so hopefully they are shut down soon

Great Team to work with!!!

Sent documents to CreditEval LLC on June 11,to be translated from English to German It is now August 10, and I still haven't received all of my translated documents They have only sent part of my order and continue to contend they have sent all of them I need these legal documents when I go to Luxembourg in weeks Very dissatisfied with their servicemonths turnaround seems reasonable when they say they can turnaround in hours

I contacted CreditEval after seeing their name in list on a Google search for 'certified translation'I went to their website and chatted with an operator on their pchat (on main page)I agreed to pay $for translation of one-page from Urdu to EnglishI provided them the original (Urdu) document on Friday, Jan 22ndThey provided link for translation via email on Sun, Jan 24thThey claim turnaround hrs(?)
The translation had major mistakes, some very basic like getting digits wrongI responded to the email that CreditEval had provided for follow-up, and complained about the bad jobDid not hear anything back for several hoursI went ahead and made corrections to the document, and sent it back to them asking them to compare it with their translator's workI demanded that either they return my money for the time I had to spend on proofreading and correcting the document (over corrections), or that they keep the money but notarize it for no additional costSince then, all I have received from them in response to my emails are two notes saying "I'm sorry for the inconvenienceWe will inform our Translation Team and will get back to you on this"I had to submit this certified translated document to an Embassy for immediate processing, which is why I chose CreditEval, however, I am still sitting without a useable/valid certified translation today (Day 4)Please do not waste your money with these people!!
In last two days, I have received the following script always when I