CreditRepair.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I feel that they did not act in good faith of the contract and so I feel that all my monies paid should be refunded Sincerely, [redacted] ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant on 7/26/2017, and twice in order to resolve this matter but were unable to reach them Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant on 5/2/2017, 5/3/2017, 5/4/and 5/8/in order to resolve this matter but were unable to reach them Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates thatthe charges in dispute are legitimate as the contacts made to cancel theaccount reflect the account was to remain openThis is based on informationprovided to the complainant as well as the review of the callThe expectation was given to the member to contact us at a later time to cancel the service asthis would be most beneficial to the progress of her account The complainant has received four months infree service as well as only paid less than equal to one month of service We contacted thecomplainant on 8-26-and 8-27-in order to resolve this matterAlthough the charges associated with the complaint appear valid, we have issued a refund inthe amount of $for miscommunication in regarding cancellation of theservice in good faith, and to preserve our reputation as a trustworthybusiness No further moniesare owed to the complainant as we are not responsible for the financialinstitution holding funds, or issuing overdraft feesThe complainant wasemailed all documentation we could provide reflecting this informationThecomplainant was unable to provide satisfactory documentation in regards to latefees, which we are also not held accountable for as the financial institution waiteddays to post our withdrawal from the complainant’s accountThis resulted inoverdraft fees As this was the complainant’s primary concern we are confident theissuance of this refund will resolve the matter, and that they will rescind thecomplaint with the Revdex.com

Sent: Tuesday, December 20, 11:AMSubject: ComplaintProblem has been resolved to my satisfaction.Sent from my iPhone

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate.We attempted to contact the complainant on 12-02-and 12-03-in order to resolve this matter but were unable to reach them.Although the charges associated with the complaint are valid, we are not able to issue a refund as there has not been payment on this account As this was the complainant’s primary concern we are confident the this will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 7-18-& 7-21-in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $plus closed the account with no further billing in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 5-6-in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated thereferenced complaintThe evidence we reviewed indicates that the charges indispute are legitimateWe contacted the complainanton 9-18-in order to resolve this matterThe charges associated withthe complaint are validFull services have been provided to the member basedon the agreementWe did what we said we were going toWe have issued a “nofinal payment” in the amount of $in good faith, and to preserve ourreputation as a trustworthy businessThe member declined the offered refund

We have investigated the referenced complaint. We contacted the complainant on 1-28-16 in order to resolve this matter. We have not been able to validate the charges on this complaint at this time. We have been working with the complainant to reach a resolution.

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 3-22-and 3-23-in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaint. The evidence we reviewed indicates that the charges in dispute are legitimate. We attempted to contact the complainant using the phone number provided in the complaint on 5-4-16 leaving a voicemail and sending an email stating we attempted to contact her. On 5-5-16 we had reached her at the number provided to be told to contact her later in the day. We contacted her at the time requested. A voicemail as well as an email was completed. On 5-6-16 we contacted her again to attempt to reach resolution, only to complete another voicemail and email. in order to resolve this matter but were unable to reach them. Our services are month to month. The complainant began service on 3-1-16 with a billing date of the 10th of each month. The complainant stopped services 4-28-16. One discounted payment had been made on the entire account. As we respect the privacy and reputations of the complainants, further billing history can be provided if necessary. We have previously stated that the charges to the account have been closed and no further billing will be attempted.

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant on 10/20/2016, 10/21/2016, and 10/24/in order to resolve this matter but were unable to reach them Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

Complaint: [redacted] I am rejecting this response because: I have never received a call from the business since I have filed a complaint, and furthermore, the last three payments I made amounted to, not $I will accept the last three payments and considered the fraudulent matters resolved Sincerely, [redacted]

We have investigated thereferenced complaintTheevidence we reviewed indicates that the charges in dispute are legitimate.We attempted to contact the complainant on 7-22-& 7-27-in order to resolvethis matter but were unable to reach themAlthough the charges associated with the complaint appear valid, we haveissued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy businessAs this was the complainant’s primary concern we are confident theissuance of this refund will resolve the matter, and that they will rescind thecomplaint with the Revdex.com

Complaint: [redacted] I am rejecting this response because: the issue of misrepresentation, unethical business practice, a decrease in my credit score, discrepancy/ misleading information regarding usage of credit score opposed to accrual scores provided by the credit bureaus and request for total refund still remain unresolve.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: THERE ARE NOT ANY PAST DUE MONEY OWED ON THIS ACCOUNT I DO NOT OWE THEM ANY MONEY MY REPUTATION IS JUST AS IMPORTANT TO ME AS THEIR REPUTATION IS TO THEM I WILL NOT ALLOW THEM TO PUT IN WRITING AN UNTRUTH FURTHERMORE, THIS COMPANY HAS NEVER CONTACTED ME Sincerely, [redacted] ***

Although the charges for the service provided are valid, we are not able to issue a refund as no payment has been madeThe complainant’s account has been closed with no further billing

We have investigated the referencedcomplaintThe evidence wereviewed indicates that the charges in dispute are legitimateWe contacted the complainanton 10-06-in order to resolve thismatterAlthough the charges associated with the complaint appear valid, we haveissued no further billing in good faith, and to preserve our reputationas a trustworthy businessThe complainant indicated that the issuance of this resolution wouldresolve the matter, and that they would rescind the complaint with the BetterBusiness Bureau