CreditRepair.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant via the phone number and email address provided on 5-17-and 5-19-in order to resolve this matter but were unable to reach themWe have left a voicemail with contact information as well as an email stating we have tried to reach them Although the charges associated with the complaint are valid, we have closed the account without any attempts to draft what is owed for service providedThe complainant had agreed to our services onlineIn which they need to “check” off each item agreeing that they have read how services are charged as well as right of recessionThey payment date was set for five days after date of sign up, we were not able to collect this until nineteen days later

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 3/2/in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 12/7/in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 8/24/in order to resolve this matter Although the charges associated with the complaint appear valid, the member wanted a full refund; however, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would not resolve the matter

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We contacted the complainant on 9/26/in order to resolve this matter Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

Complaint: [redacted] I am rejecting this response because: Nothing got resolved, I have wasted 90$ and my credit score is lower than it was when I sought out this company for assistanceInitially upon receiving contact from the company I was going to continue to work with them to see if anything would improve, but I checked my credit reports and scores again this same week and to my dismay my score decreased againThis is been a heartbreaking experience, I thought I was on my way to building something only to end up worse off than when I started.Sincerely, [redacted]

We have investigated thereferenced complaintWhen wemade contact with the complainant on 7-27-15, the complainant indicated thatupon the refund for the charges the matter would be resolvedThe refund for $was issued as the error had been recognized Theevidence we reviewed indicates that the charges in dispute are legitimateThe complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau

We have investigated thereferenced complaint. Theevidence we reviewed indicates that the charges in dispute are legitimate. We contacted the complainant on 6-17-15 in order to resolve this matter. Although the charges associated with the complaint appear valid, we haveissued a refund in... the amount of $89.95 in good faith, and to preserve our reputation as a trustworthy business. The complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau.

Complaint: [redacted] I am rejecting this response because: I responded to this message on 9-22-and have not received a message back from the Revdex.com I am not in agreement with the offer from Credit Repair.com If you did not receive my response to their offer, please let me know and I will resend Their offer was not acceptable I want a full refund as no services were provided to me and they cannot prove by documentation that they provided any service whatsoever Please let me know if you want my full response resent.Sincerely, [redacted]

We have investigated the referencedcomplaintThe evidence wereviewed indicates that the charges in dispute are legitimateWe contacted the complainant on 7-28-in order to resolve this matterAlthough the charges associated with the complaint appear valid, we haveissued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy businessThe complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau

We have investigated thereferenced complaintTheevidence we reviewed indicates that the charges in dispute are legitimateWe contacted the complainant on 7-08-in order to resolve this matterAlthough the charges associated with the complaint appear valid, we haveissued a refund in the amount of $182.04, with no further billing, in good faith, and to preserve our reputationas a trustworthy businessThe complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau

Revdex.com: The business reached out to me and I have entered into a satisfactory agreement with them I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We have investigated the referenced complaint We contacted the complainant on 4-4-in order to resolve this matter Upon speaking with the complainant, there was confirmation that this concern was previously resolved The complainant has also indicated that there was a request for the complaint to be removedThe complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate.We contacted the complainant on 12-16-in order to resolve this matter.Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business.The complainant indicated that the issuance of this refund would resolve the matter, and that they would rescind the complaint with the Revdex.com

We have investigated the referenced complaintThe evidence we reviewed indicates that the charges in dispute are legitimate We attempted to contact the complainant on 5-27-and 6-1-in order to resolve this matter but were unable to reach them Although the charges associated with the complaint appear valid, we have issued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy business As this was the complainant’s primary concern we are confident the issuance of this refund will resolve the matter, and that they will rescind the complaint with the Revdex.com

We have investigated thereferenced complaintTheevidence we reviewed indicates that the charges in dispute are legitimateWe contacted the complainant on 7-27-in order to resolve this matterAlthough the charges associated with the complaint appear valid, we haveissued a refund in the amount of $in good faith, and to preserve our reputation as a trustworthy businessThe complainant indicated that the issuance of this refund would resolvethe matter, and that they would rescind the complaint with the Better BusinessBureau

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs I understand, any charges will be cancelledAs long as I owe Creditrepair.com nothing on my account or my wife owes nothing on her account ( [redacted] ) I am happyI did notice that the rude service was not addressed by the BusinessThere was rude service we receivedSincerely, [redacted]

An explanation of services and answers to the complainant’s questions were referenced and documented during our conversation on 8/24/ We acknowledge that the complainant refused to accept them and desired a full refund of all monies paid However, we have determined that the charges made are valid and for services rendered