Fence Outlet was a great company to useAll of my questions were answered and have no complaintsStacy went above and beyond helping us with our new fenceShe made everything easy and stress freeI would recommend them to anyone!
My husband and I recently went to the fence outlet of Tampa to purchase fencing for our yardWe were immediately welcomed with a smile from AlexisWe showed her our drawing for our yard and she quickly went to work and let us know step by step what she was doingWe were happy with the price and delivery date and waiting to receive our fenceThank you Alexis
Back in August we contracted Fence Outlet of Tampa to install a vinyl fence to completely enclose our back yard Through the years there have been no problems with the fence On August 2, a hurricane in the Gulf of Mexico missed Tampa but the associated winds did damage I my case it took down a neighbor's tree which came down through the vinyl fence I went back to Fence Outlet to purchase the broken pieces and was assisted by Stacy who was very helpful with my order and helped me with information on a future change I may want to make on a twelve foot gate into the back yard Great product and great service
I called ahead on a Friday and was told my order would be bundled and ready for pickup the next day When I arrived the next day my order was not ready and it took an hour to gather and load it (which was about PVC sections and gate) I needed an additional posts a few weeks later and when I called, the business hours are not on the recording The recording states that the mailbox has not been setup However, I was able to get the store hours from the sales desk recording which states hours are 8am - 5pm Monday through Friday and 8am - 4pm Saturdays When I arrived Saturday at 3:to purchase my additional posts, I was told that last pickup was at 3pm and the manager would not bring them our for pickup At that time I was told I would have to come back during pickup hours My drive time is minutes each way and I had to borrow a truck each time
First of all let me start my review with the actual fence and the quality of work and materialsExcellent My problem is a simple oneI order my fence and couldn't be happier about the priceI request a simple slope to the fence as it goes down to the lakeAfter the estimate I came to realize that the survey didn't include my sprinkler systemI made contact with the surveyor by email and voiced my concerns and he sent a new contract for me to sign It took weeks for the fence to be installed and was out of town during the installation but the wife was there to oversee itShe asked about the sloping fence and the sprinkler system during the installed and they advised her that they were still working and not to worry about itShe went and picked up our son from school and when she returned, they fence didn't have the two elements we requested (slope and sprinkler heads inside the fence line so our grass can be watered I reviewed the second contract and didn't see those items we requestedContact was made with Fence Outlet and they told me that it wasn't in the contract but if I had a text from the surveyor they would send a crew out to correct the mistakeWell lucky for me I had the texts and sent them to them as requested And all I got back was, IT WASN'T IN THE CONTRACTThat's after being promised if the surveyor had promised it they would make it rightShame on me for the bait and switch with the contract but a contract is a contractJust disappointed in this company
I had Stacy and Alexis help me in buying some vinyl fencing and they were very helpful in meeting my needs I plan on using this business again and highly recommend this business for your fencing needs
Went to the Fence Outlet location in Brandon two weeks ago and purchased the supplies needed in order to replace my old wooden fenceLooks a lot better, more privacy , Thanks Stacy for all the help !!
I had a new fence installed the August They have done a very good job They call before they come and let you know they are on their way They answer any questions you have and are very Professional in the behavior and work I would recommend this company to anyone that is getting ready to have one put it I decided to have them install this fence after reading the Reviews about the fences purchased at Home Depot and Lowe's
We live in Lakeland and drove to Tampato buy our DYI project fence materialApparently our local fence places didn't want to do small jobs since they never contacted us backI contacted Fence Outlet by email and was promptly contacted back with commitment that someone would contact me from their Tampa locationThat same afternoon, I rec'd a email from Stacy at the Tampa location to include a estimate as to the information I had provided in my original emailI was having surgery the next day and was not able go over to see the material but Stacy and I committed to the following week for the visitToday my Wife and I drove over to the Tampa location, met with Stacy and made a purchase of the material needed for our projectI am a retired Communications Manager that handle customer service for most of the US, so I am very qualified to know excellent customer serviceOur buying experience was one of the most pleasant ones I have had for some time, the service was WOW/excellentStacy was knowledgeable of her product, answered our questions, showed us the material, and what I could expect in installing itShe is certainly an asset to her position and truly a likeable salesperson, putting us at ease with the processShe made the sale
I would like to say thank-you to Jimmy L*** my salesman, and the professional installation team headed by Jorge, that put up my new vinyl scalloped picket fence, they were very meticulous, and professional in every aspect of the installJorge made sure I was happy with all aspects, from the posts to the gates, and getting the pickets rightI would recommend this team to anyone, and Jimmy as the salesmanYou have a very GREAT group of professionals working for you, KEEP THEMAnd thank-you for being an outstanding Business that all can count onAgain Thank-you very much!!!
With moving from NOVA to the Tampa Bay Area I needed to find new vendors for my businessI found the Fence Outlet on the internet not expecting that the service would hold up to my standardsI quickly learned the oppositeStacy was very helpful in my need to get materials fast and knowledgable on what I needed to finish the job without hiccups! I will definitely continue to use them for my fencing needs
Had to fix my fence in my new house I talked to a lady named Ashley there in port richey, she got me everything I needed and very fast and professional I will recommend any one that needs a fence to go talk to Ashley and she will eat you set up!
We have been purchasing their fence products for over years and I can only speak highly of their staff, we dealt with Stacy today and couldn't of been more pleasant
I had a wonderful experience with Fence Outlet in TampaI went to the showroom and spoke with Alexis - she was great! She was friendly and was able to answer all my questionsI placed my order and now that my fence is installed I couldn't be happier with the quality of the productI would recommend them to anyone looking for fencing
Great service by the staff at Fence Outlet in TampaThey installed our vinyl fence with care and was very experienced, also left our property cleanVery happy and would highly recommend themPrice was great!
I have purchased fencing from Fence Outlet three times for myself and have recommended them to two neighbors and two friends Stacy *** helped with all the quotes and we received the product that was quoted We rarely refer people to companies we have used as the experience is usually not good Fence Outlet has been a pleasure to work with throughout the whole process and will recommend them to others
Fence Outlet was a great company to useAll of my questions were answered and have no complaintsStacy went above and beyond helping us with our new fenceShe made everything easy and stress freeI would recommend them to anyone!
My husband and I recently went to the fence outlet of Tampa to purchase fencing for our yardWe were immediately welcomed with a smile from AlexisWe showed her our drawing for our yard and she quickly went to work and let us know step by step what she was doingWe were happy with the price and delivery date and waiting to receive our fenceThank you Alexis
Back in August we contracted Fence Outlet of Tampa to install a vinyl fence to completely enclose our back yard Through the years there have been no problems with the fence On August 2, a hurricane in the Gulf of Mexico missed Tampa but the associated winds did damage I my case it took down a neighbor's tree which came down through the vinyl fence I went back to Fence Outlet to purchase the broken pieces and was assisted by Stacy who was very helpful with my order and helped me with information on a future change I may want to make on a twelve foot gate into the back yard Great product and great service
I called ahead on a Friday and was told my order would be bundled and ready for pickup the next day When I arrived the next day my order was not ready and it took an hour to gather and load it (which was about PVC sections and gate) I needed an additional posts a few weeks later and when I called, the business hours are not on the recording The recording states that the mailbox has not been setup However, I was able to get the store hours from the sales desk recording which states hours are 8am - 5pm Monday through Friday and 8am - 4pm Saturdays When I arrived Saturday at 3:to purchase my additional posts, I was told that last pickup was at 3pm and the manager would not bring them our for pickup At that time I was told I would have to come back during pickup hours My drive time is minutes each way and I had to borrow a truck each time
First of all let me start my review with the actual fence and the quality of work and materialsExcellent My problem is a simple oneI order my fence and couldn't be happier about the priceI request a simple slope to the fence as it goes down to the lakeAfter the estimate I came to realize that the survey didn't include my sprinkler systemI made contact with the surveyor by email and voiced my concerns and he sent a new contract for me to sign It took weeks for the fence to be installed and was out of town during the installation but the wife was there to oversee itShe asked about the sloping fence and the sprinkler system during the installed and they advised her that they were still working and not to worry about itShe went and picked up our son from school and when she returned, they fence didn't have the two elements we requested (slope and sprinkler heads inside the fence line so our grass can be watered I reviewed the second contract and didn't see those items we requestedContact was made with Fence Outlet and they told me that it wasn't in the contract but if I had a text from the surveyor they would send a crew out to correct the mistakeWell lucky for me I had the texts and sent them to them as requested And all I got back was, IT WASN'T IN THE CONTRACTThat's after being promised if the surveyor had promised it they would make it rightShame on me for the bait and switch with the contract but a contract is a contractJust disappointed in this company
I had Stacy and Alexis help me in buying some vinyl fencing and they were very helpful in meeting my needs I plan on using this business again and highly recommend this business for your fencing needs
Went to the Fence Outlet location in Brandon two weeks ago and purchased the supplies needed in order to replace my old wooden fenceLooks a lot better, more privacy , Thanks Stacy for all the help !!
I had a new fence installed the August They have done a very good job They call before they come and let you know they are on their way They answer any questions you have and are very Professional in the behavior and work I would recommend this company to anyone that is getting ready to have one put it I decided to have them install this fence after reading the Reviews about the fences purchased at Home Depot and Lowe's
Great customer serviceStacy Lee Sanswered and explained all option I had to get the best product
We live in Lakeland and drove to Tampato buy our DYI project fence materialApparently our local fence places didn't want to do small jobs since they never contacted us backI contacted Fence Outlet by email and was promptly contacted back with commitment that someone would contact me from their Tampa locationThat same afternoon, I rec'd a email from Stacy at the Tampa location to include a estimate as to the information I had provided in my original emailI was having surgery the next day and was not able go over to see the material but Stacy and I committed to the following week for the visitToday my Wife and I drove over to the Tampa location, met with Stacy and made a purchase of the material needed for our projectI am a retired Communications Manager that handle customer service for most of the US, so I am very qualified to know excellent customer serviceOur buying experience was one of the most pleasant ones I have had for some time, the service was WOW/excellentStacy was knowledgeable of her product, answered our questions, showed us the material, and what I could expect in installing itShe is certainly an asset to her position and truly a likeable salesperson, putting us at ease with the processShe made the sale
I would like to say thank-you to Jimmy L*** my salesman, and the professional installation team headed by Jorge, that put up my new vinyl scalloped picket fence, they were very meticulous, and professional in every aspect of the installJorge made sure I was happy with all aspects, from the posts to the gates, and getting the pickets rightI would recommend this team to anyone, and Jimmy as the salesmanYou have a very GREAT group of professionals working for you, KEEP THEMAnd thank-you for being an outstanding Business that all can count onAgain Thank-you very much!!!
Im very pleased with fancen out let great customer service friendly staff and great product
With moving from NOVA to the Tampa Bay Area I needed to find new vendors for my businessI found the Fence Outlet on the internet not expecting that the service would hold up to my standardsI quickly learned the oppositeStacy was very helpful in my need to get materials fast and knowledgable on what I needed to finish the job without hiccups! I will definitely continue to use them for my fencing needs
Service was good
Had to fix my fence in my new house I talked to a lady named Ashley there in port richey, she got me everything I needed and very fast and professional I will recommend any one that needs a fence to go talk to Ashley and she will eat you set up!
We have been purchasing their fence products for over years and I can only speak highly of their staff, we dealt with Stacy today and couldn't of been more pleasant
I had a wonderful experience with Fence Outlet in TampaI went to the showroom and spoke with Alexis - she was great! She was friendly and was able to answer all my questionsI placed my order and now that my fence is installed I couldn't be happier with the quality of the productI would recommend them to anyone looking for fencing
Excellent customer serviceThank you Ms M
Great service by the staff at Fence Outlet in TampaThey installed our vinyl fence with care and was very experienced, also left our property cleanVery happy and would highly recommend themPrice was great!
I have purchased fencing from Fence Outlet three times for myself and have recommended them to two neighbors and two friends Stacy *** helped with all the quotes and we received the product that was quoted We rarely refer people to companies we have used as the experience is usually not good Fence Outlet has been a pleasure to work with throughout the whole process and will recommend them to others