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Customer Contractor Connection

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Reviews Customer Contractor Connection

Customer Contractor Connection Reviews (61)

These folks were awesome My project had a really tight deadline, they got me everything delivered on time and Ashley was really helpful through the entire process

I went today to buy my supplies to install my fence and I'm very satisfied with all the staff great place to go to highly recommend

I went to the Fence Outlet Of Tampa to get a quote for a PVC fenceI spoke with Stacy Stevens and she prepared the quoteStacy listen to what I was trying to do, she reviewed the diagram I had and she recommended a solutionShe was very knowledgeable, gave me ideas and tips when installing the fenceI was very pleased with Stacy

Unprofessional
Poor Workmanship
Completed job weeks late

I have had a positive, star experience ordering vinyl fencing from Stacy Stevens and The Fence Outlet, Falkenburg Road, TampaGreat service, Great price

Great experience with this companyQuality of work, price, timeliness and customer curtesy are something that is hard to find today and they excell in allJob well doneThanks

David was Fantastiche met me for the quote & on timeexplained his product & installation and gave a date when they would start and were there right on timeworkers were very professional and answered all questions throughout installation didn't care for gate locks and were out right away & changed themit was such a pleasure to work with them, everything went smoothly and I love my fence!!! I would recommend this company without hesitation***

I bought all my fence materials from fence outlet by phone and email Stacey was great, she did everything in a fast and courteous manner and was nice I would recommend purchasing from them

My fence and two gates were installed on July 20, Rich and Andy did a great jobIt rained hard when they arrived but they waited until the rain let upThen once they started they did not stop until the job was done about pmThe price was fair and I couldn't be happier with their workmanship

My wife and I just bought our first home...with worrying about lots of expenses, our fence around our house was top priorityWe thought that getting a fence would be a headache but due to fantastic services and affordable prices, it was no headache at all!!! We were very pleased with our experience with fence outlet of Tampa!

Stacy S*** was wonderfully helpful, knowledgeable, pleasant and knew her job so well, it left our part easy!!!!!

My husband and I recently went to the fence outlet of Tampa to purchase fencing for our yard. We were immediately welcomed with a smile from Alexis. We showed her our drawing for our yard and she quickly went to work and let us know step by step what she was doing. We were happy with the price and delivery date and waiting to receive our fence. Thank you Alexis

Let me begin by saying that my husband and I are both new to Florida and also new to the task of putting in a fence.These two factors would have been to our disadvantage had we have used another company who may have taken advantage of our knowledge levels in these areas. Such was certainly not the case when we used Fence Outlet to install our fence.
One of the best experiences was meeting the salesman David [redacted] who gave us so much of his time answering our many, many questions about placement and was especially insightful regarding esthetically pleasing options that made the final product look AMAZING! David even gave us his cell phone number, and when we called him for questions that arose throughout the process he called us back lightening fast and was very accessible and super friendly. In fact another neighbor on our block loved it so much he will also be utilizing Fence Outlet's amazing salesman and skilled installers for his yard. There are not enough words to describe how beautiful our yard now looks. We were especially impressed about David's working knowledge of Clearwater codes with regard to height and placement. The installation crew was timely and super efficient, not to mention they were friendly when approached with a question.
It is a shame that Fence Outlet offers such a superior product with beautiful fencing that we will likely not be working with this company again ourselves but we will always remember this is one of the most positive experiences working with a company and will continue to recommend Fence Outlet to our future friends and family.
Again, Many thanks to all the team that gave us our beautiful fence but particularly to David Spence who really took the time to explain everything we asked from hinges and height to material and caps.

We live in Lakeland and drove to Tampato buy our DYI project fence material. Apparently our local fence places didn't want to do small jobs since they never contacted us back. I contacted Fence Outlet by email and was promptly contacted back with commitment that someone would contact me from their Tampa location. That same afternoon, I rec'd a email from Stacy at the Tampa location to include a estimate as to the information I had provided in my original email. I was having surgery the next day and was not able go over to see the material but Stacy and I committed to the following week for the visit. Today my Wife and I drove over to the Tampa location, met with Stacy and made a purchase of the material needed for our project. I am a retired Communications Manager that handle customer service for most of the US, so I am very qualified to know excellent customer service. Our buying experience was one of the most pleasant ones I have had for some time, the service was WOW/excellent.. Stacy was knowledgeable of her product, answered our questions, showed us the material, and what I could expect in installing it. She is certainly an asset to her position and truly a likeable salesperson, putting us at ease with the process. She made the sale.....

I called ahead on a Friday and was told my order would be bundled and ready for pickup the next day. When I arrived the next day my order was not ready and it took an hour to gather and load it (which was about 17 PVC sections and 1 gate). I needed an additional 4 posts a few weeks later and when I called, the business hours are not on the recording. The recording states that the mailbox has not been setup. However, I was able to get the store hours from the sales desk recording which states hours are 8am - 5pm Monday through Friday and 8am - 4pm Saturdays. When I arrived Saturday at 3:30 to purchase my additional 4 posts, I was told that last pickup was at 3pm and the manager would not bring them our for pickup. At that time I was told I would have to come back during normal pickup hours. My drive time is 45 minutes each way and I had to borrow a truck each time.

Stacy L** was so helpful. Stacy helped us pick out our new fencing, made sure we understood the options available and put a great package together. The customer service guys were very helpful loading the fencing. They were very careful not to damage my truck and trailer. Quality b
Products at a better value then the big box stores. Great bunch of people at Fence Outlet.

Great lady! Knew her product! Made me feel comfortable with my purchase. Good job Stacy
Then she actually introduced me to my loader. Charley did a great job loading my trailer with good product, no junk or busted up panels!

Friendly and knowledgeable staff, quick loading and a wide variety of fence and components.....will go back for every fencing need.

Fence Outlet was a great company to use. All of my questions were answered and have no complaints. Stacy went above and beyond helping us with our new fence. She made everything easy and stress free. I would recommend them to anyone!

I had to repair a fence on a house that I was flipping. Having no fence experience or knowledge I went to Fence Outlet. Stacey there was super. I didn't know what size the poles were so she made sure I had what I needed to complete the job. I bought extra material that they were happy to take back. I would definitely recommend them for all your fence needs.

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