Dan Buck Chevrolet LLC

Buck Chevrolet can't offer a resolution to the customer because they have not purchased a vehicle from Buck Chevrolet. We offer to answer questions and provide all the informatioin our customers need to make a good decision for them or their family.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I take exception to the response from Buck Chevrolet. Specifically, where they state that they do not give refunds for options we decided to purchase. The finance person told my daughter it was mandatory that she buy both options so there was no option or decision. They then stated they do not give refunds for vehicles purchased several months ago. I was in their office 12 hours after the sale and they refused to do anything honorable or ethical. He even told me the same lie about charging a "lease-in fee" for all cars that are returned from a lease when it was actually a theft deterrent option.  Basically, this finance guy recognized that he had a 20 year old college student buying her first car and he took full advantage of her and he knows it. I guess I am more disappointed in Chevrolet, the corporation, in giving me the run around. It was an obvious attempt to wear you down in hopes that you will give up. I will now take this to the next level and return to the lawyer who advised me before I visited the dealership. I tried to settle this without filing a complaint with the Revdex.com or going to court but that apparently is not going to happen. I am glad that I went to see the attorney before I went to the dealership and did exactly what he said to do.Regards,[redacted]

Good Morning,
Buck Chevrolet takes customer service very seriously and would like to help this customer resolve their issue.  Buck Chevrolet has no record of any communication with this customer requesting a cancellation but will immediately file for a copy of their...

transaction and contact the customer to offer assistance. 
Thank you for your assistance in this matter.
Buck Chevrolet