Hi ***, Thank you for getting in touchOur ads advertise the sales price of the item, and the cost of bids is disclosed in the advertising claims As with any store, if you are to purchase items from us at our price, the price may be higher than what you will find elsewhereSome competitors may be able to discount prices or offer items cheaperWe will, however, give back all the bids used in the auction if you decide to pay our price to get an itemThe DealDash store prices may fluctuate both up and down from time to time and the price is always shown in advance before entering the auction so you can always see what our price will beI hope that clarifies the situationIt also seems like you are requesting a refundAll of our customers are entitled to a day full money back guarantee on the first bid pack purchaseIt seems there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers Please reply and we'll be glad to help resolve this
I am rejecting this response because: the account logins and Paypal transactions were unauthorized What you have stated may be all the records you have but they do not prove that I - the account holder - authorized them I did not and cannot be more clear about that I would have expected you to work with me, in good faith, as a business who wishes to maintain positive customer relations so I am very disappointed in you I'm not arguing that Dealdash initiated these charges, I'm sure you did not I'm trying to explain that I - the account holder - did not authorize the disputed transactions I can't speak to whatever records or "pings" you track but they are incorrect, modified, I have no idea what the technology does these days Maybe someone can mimic them, I have no idea Beyond that, there is nothing further I can do beyond continue this process and file reviews wherever possible so maybe this doesn't happen again If you don't want to work with me, that's fine I have been very fair and forthcomingThanks
Hi [redacted] ,Thank you for your getting in touch.It seems there is no active DealDash account associated with [redacted] @gmail.com.To help us locate your account, please send us any of the following:1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbersPlease reply and we'll be glad to take a look at what may have happenedI look forward to hearing from youBest Regards,Adrian
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11711665, and find that this resolution is satisfactory to me
Hi [redacted] ,Thank you for getting in touchI'm sorry to hear that there's been a misunderstandingThe initial payment was for the bidpack you purchased when you added your card details after signing up for your free accountDealDash operates on the "pay to participate/bid model" so it's required to first purchase bidsWith that said, all customers are entitled to a 100% money back guarantee on their first bid packI've gone ahead and issued a refund for this transactionTypically the processing time is no more than 3-business daysHowever, if you have not received your refund after business days I would recommend contacting your bank directlyRefund Transaction ID: [redacted] Refund Date: 2017-09-12:15:Pacific TimeRefund Amount: USD Please let me know if you need anything elseI'll be happy to help
Hi there, We have checked our records again and there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers You can send the information to [email protected]
Hi ***,We did add the bids back to your account on 3/31, when we responded to the complaintWe have attached an illustration of your credit history where the bid addition is reflected.The bids were added to your account and have been used by you in the auctionsI hope this helps clarify any confusion.Please let us know if there's anything else you needWe'll be happy to help
Hi [redacted] ,We just wanted to confirm that your order for the tablet has been put into the shipping process and will be shipping shortly.If you wish to further inquire about the order, please use reference code: [redacted] Please let us know if there's anything else you needWe'll be happy to help
Please find below the resolution from the DealDash Customer Support teamTwo replacement gift cards have been shipped to customer: "Hi ***,I hope you are having a nice dayI'm writing about the two $Safeway gift cards in question.Unfortunately, Safeway states that the gift cards were redeemed at the locations we mentionedNormally, we cannot re-issue gift cards that have been redeemed.However, we do trust your word and believe that the gift cards have not been used by youWe have decided to make an exception and re-order two functioning $Safeway cardsThey will be on their way to you shortly.I hope this resolution is to your satisfactionPlease let me know if there anything else I can do, I´ll be happy to help.Best regards,DealDash Support"
I am rejecting this response because: The first part of their response is from an automated message I received the same response after complaining the first time about this Deal Dash is trying to rip me.off as they have done other people who have been charged for bids without their knowing and other things I have yet to recieve any kind of message about the item THAT I PAID FOR I will not accept this response and if the problem is not rectified I will take further action This is not right to ripoff people and be able to get away with it
Hello [redacted] ,Please find hereafter a copy of our last communication via emailWe hope this resolution is to your satisfactionPlease let us know if you need anything else:Please find the refund details from your previous bid pack purchases bids below ($240.80)These have been completed by DealDash, however your bank may take 3-business days to receive and process.If you are requesting a further refund, all auction wins shipped to you will need to be returned to DealDash.Should you wish to return the Wilson & Miller - Ultimate Survival Tool and Schultz - Q-Tech Bluetooth Headphones, you will need to get in touch and we can provide shipping labels Refund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDYour account has been closed as requested.Best Regards,DealDash Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I have been in contact with the company and they gave me a prompt refund, although I had to come to the Revdex.com website to find the real phone number
I am rejecting this response because: NO bids have been added to my account My account name ID is [redacted] it is tied to my email address of [redacted] N
Hello [redacted] ,Please find the details of your credit below, and attached.This has been completed from the DealDash side, although can take up to days for your bank to receive and processYou should be able to confirm with PayPal shortly though.Credit Transaction ID: [redacted] Credit Date: 2018-02-11:16:Pacific TimeCredit Amount: USDI have now closed your DealDash account following this refund.Thanks for your patience while we got this sorted out for you.Best Regards,DealDash Customer Support
Hi there, I hope you're having a nice dayIt seems there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers Please reply and we'll be glad to help resolve thisBest, AdrianCommunity Manager
Hello [redacted] ,Thank you for getting in touch with DealDash Customer Support.If you receive a message "not a live auction," it means that the countdown has already hit zero and the auction has endedI took a look in the auction you mentioned to our team and noticed that you were placing single bidsAs you have experienced this twice, please start to use the Bid Buddy which will prevent this from happening againTo help you, we have returned all bids that you placed in this auction back to your as a one-time exceptionHowever, we cannot do this again, unless you choose to use the Bid Buddy and an error occurs with the Bid BuddyIf you continue to use single bids and this occurs again, we will be unable to help you by returning the bids from this auction Our Customer Support team is here 24/to provide assistance and ensure your DealDash experience is a smooth one.Please feel free to reach back out and let me know if there's anything else we can help you with
I am rejecting this response because: I have provided proof and screenshots of more than one reseller and they are still there doing itIf DealDash was actually fair and honest how can I easily find resellers and their compliance department can notI will continue to monitor bidding as DealDash instructs you to do to become a better bidder and I will still see the same winners and resellers This is the responce they have consitantly provided and nothing so far has changedI think I deserve all the bids I wasted doing what they told me to do to learn and I know many of the people now who are not playing fair and DealDash knows who they are as well They are very nice at customer service but do not admit they have a problem and fair and honest should be removed from the sales pitches with all the bids I wasted proving my point to them for weeks they still come up with excuses and I would take back my bids and use what I’ve learned to see if it is possible to win a large item I wasted enough that I should in a fair and honest system win a large item with over bids at least! I really don’t need anything but want to see them change the advertising so other honest people like myself do not get suckered into spending thousands of bids and dollars for a dollar pillow that everyone won for a cent bid but looking it up the next time it was on auction the 15+ people who won it for cents did not show up as winners I’m sure my dispute will never happen and they will continue to advertise that they are fair and honest when the compliance team is obviously not doing their job
Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ As stated in the How it Works section of our website, we provide a 100% money back guarantee on your first purchaseThis allows anyone to try the site and receive a full refund if not satisfied within days of making the purchaseIt also mentions that anyone who loses an auction has the option to Buy it Now and get the desired item plus have all used bids returned to try again The first bid pack you purchased qualifies for a full refund per our money back guarantee which has already been refunded by our Customer Support team in the full amount of $ The bid packs purchased after that are not eligible for a refund as all the bids have already been used in an attempt to win a Samsung 40-Inch 4K Ultra HD 60Hz Smart LED TVYou may utilize the Buy it Now option for the TV and have all bids returned to your accountWe have also returned the bids from the first bid pack you purchased to your account for a second chance since you did not win an auction Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) This response did not answered to my concerns and questionsHow fair and honest for anyone to spend money on somethings that you are hoping to buy with less price? as soon on their advert which was one of the motivating factor for me to believe in them not there "how it works sections in there website"Unfortunately, I spend more or equal to the amount I would had bought Samsung TV at its market priceMost frustrating for me I loss both my money plus the Samsung as if I was gamblingI never Gamble in my life and if it was stated some where in there terms and condition that its a gamble I wouldn't even try itloosing $just biding for an item that I was hoping to BUY for less price and results costing me for nothing is very disturbingI loss both my money and the TVHow will they define this for me? initially, I did mentioned Buy it now option wasn't a perk as it also resulted to higher cost and one of the reason I bid is to have it at a lesser price if I could buy it I would have bought it at the retail store I understand auction as the higher bidder buy the item, at no cost to the competitorsThat is the difference between gambling and auction in my opinion thanks Final Business Response / [redacted] (4000, 9, 2015/07/20) */ As stated on our Terms of Use that our users accept when signing up on DealDash, by registering and using DealDash you understand that you are likely to spend more money than you may receive in merchandise valueMost customers using the site gain less in merchandise value measured in monetary value compared to the amount of money spent bidding to win auctionsDo not buy bids or spend money on the site if you cannot afford to lose the moneyDealDash is constantly attempting to maintain fairness and balance in its auctions therefore some new users or users who have lost auctions may receive special promotions, access to special auctions and/or free bids through site featuresThis is designed to maintain fair practice and helps balance and create a great auction experience for all users DealDash is convinced that the entertainment value of participating in its auctions is valued and that paying a premium price for this entertainment value compared to shopping at the lowest priced retailer is fairWe do however strive to give as much merchandise value back to our users as we possibly can while maintaining healthy gross marginsMost customers will not win auctions and you are on average unlikely to save money using the Site We recommend that you take advantage of the Buy it Now option as it will return all of your lost bids when usedMost customers who use the Buy it Now remain loyal to the Site far longer than those that do notBy using the Service you understand and agree to this statement
Initial Business Response / [redacted] (1000, 5, 2015/08/20) */ I'm sorry to hear that there's been a misunderstanding You'll be happy to hear that we offer all customer's a 100% money back guarantee for the first bid pack purchaseI'll get the ball rolling on your $refund right away! Due to standard processing time, the transaction may take up to 3-business days to complete, so please be patientYou should have received a refund confirmation from PayPal however to the e-mail address associated with the PayPal purchase In the meantime, I'll leave the bids you've paid for in your accountYou can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund! For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains! Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/26) */ No I have not received a refund of $confirmation from Paypal all I received from Paypal is emails which looks like a mix up which I do not understand and I have fixed and adjusted my correct bank information in my Paypal account Final Business Response / [redacted] (4000, 9, 2015/08/26) */ Hi [redacted] Attached is a copy of your PayPal Refund receiptIf you cannot locate the refund, we would advise you to contact PayPal about it, since as you can see the refund has been issued on our end Please let us know if there's anything else you needWe'll be happy to help
Hi ***, Thank you for getting in touchOur ads advertise the sales price of the item, and the cost of bids is disclosed in the advertising claims As with any store, if you are to purchase items from us at our price, the price may be higher than what you will find elsewhereSome competitors may be able to discount prices or offer items cheaperWe will, however, give back all the bids used in the auction if you decide to pay our price to get an itemThe DealDash store prices may fluctuate both up and down from time to time and the price is always shown in advance before entering the auction so you can always see what our price will beI hope that clarifies the situationIt also seems like you are requesting a refundAll of our customers are entitled to a day full money back guarantee on the first bid pack purchaseIt seems there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers Please reply and we'll be glad to help resolve this
I am rejecting this response because: the account logins and Paypal transactions were unauthorized What you have stated may be all the records you have but they do not prove that I - the account holder - authorized them I did not and cannot be more clear about that I would have expected you to work with me, in good faith, as a business who wishes to maintain positive customer relations so I am very disappointed in you I'm not arguing that Dealdash initiated these charges, I'm sure you did not I'm trying to explain that I - the account holder - did not authorize the disputed transactions I can't speak to whatever records or "pings" you track but they are incorrect, modified, I have no idea what the technology does these days Maybe someone can mimic them, I have no idea Beyond that, there is nothing further I can do beyond continue this process and file reviews wherever possible so maybe this doesn't happen again If you don't want to work with me, that's fine I have been very fair and forthcomingThanks
Hi [redacted] ,Thank you for your getting in touch.It seems there is no active DealDash account associated with [redacted] @gmail.com.To help us locate your account, please send us any of the following:1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbersPlease reply and we'll be glad to take a look at what may have happenedI look forward to hearing from youBest Regards,Adrian
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11711665, and find that this resolution is satisfactory to me
I am rejecting this response because: Deal Dash is a scam and that is not readily accessible anywhere on their website
Hi [redacted] ,Thank you for getting in touchI'm sorry to hear that there's been a misunderstandingThe initial payment was for the bidpack you purchased when you added your card details after signing up for your free accountDealDash operates on the "pay to participate/bid model" so it's required to first purchase bidsWith that said, all customers are entitled to a 100% money back guarantee on their first bid packI've gone ahead and issued a refund for this transactionTypically the processing time is no more than 3-business daysHowever, if you have not received your refund after business days I would recommend contacting your bank directlyRefund Transaction ID: [redacted] Refund Date: 2017-09-12:15:Pacific TimeRefund Amount: USD Please let me know if you need anything elseI'll be happy to help
Hi there, We have checked our records again and there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers You can send the information to [email protected]
Hi ***,We did add the bids back to your account on 3/31, when we responded to the complaintWe have attached an illustration of your credit history where the bid addition is reflected.The bids were added to your account and have been used by you in the auctionsI hope this helps clarify any confusion.Please let us know if there's anything else you needWe'll be happy to help
Hi [redacted] ,We just wanted to confirm that your order for the tablet has been put into the shipping process and will be shipping shortly.If you wish to further inquire about the order, please use reference code: [redacted] Please let us know if there's anything else you needWe'll be happy to help
Please find below the resolution from the DealDash Customer Support teamTwo replacement gift cards have been shipped to customer: "Hi ***,I hope you are having a nice dayI'm writing about the two $Safeway gift cards in question.Unfortunately, Safeway states that the gift cards were redeemed at the locations we mentionedNormally, we cannot re-issue gift cards that have been redeemed.However, we do trust your word and believe that the gift cards have not been used by youWe have decided to make an exception and re-order two functioning $Safeway cardsThey will be on their way to you shortly.I hope this resolution is to your satisfactionPlease let me know if there anything else I can do, I´ll be happy to help.Best regards,DealDash Support"
I am rejecting this response because: The first part of their response is from an automated message I received the same response after complaining the first time about this Deal Dash is trying to rip me.off as they have done other people who have been charged for bids without their knowing and other things I have yet to recieve any kind of message about the item THAT I PAID FOR I will not accept this response and if the problem is not rectified I will take further action This is not right to ripoff people and be able to get away with it
Hello [redacted] ,Please find hereafter a copy of our last communication via emailWe hope this resolution is to your satisfactionPlease let us know if you need anything else:Please find the refund details from your previous bid pack purchases bids below ($240.80)These have been completed by DealDash, however your bank may take 3-business days to receive and process.If you are requesting a further refund, all auction wins shipped to you will need to be returned to DealDash.Should you wish to return the Wilson & Miller - Ultimate Survival Tool and Schultz - Q-Tech Bluetooth Headphones, you will need to get in touch and we can provide shipping labels Refund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDRefund Transaction ID: [redacted] Refund Date: 2017-12-11:04:Pacific TimeRefund Amount: USDYour account has been closed as requested.Best Regards,DealDash Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I have been in contact with the company and they gave me a prompt refund, although I had to come to the Revdex.com website to find the real phone number
I am rejecting this response because: NO bids have been added to my account My account name ID is [redacted] it is tied to my email address of [redacted] N
Hello [redacted] ,Please find the details of your credit below, and attached.This has been completed from the DealDash side, although can take up to days for your bank to receive and processYou should be able to confirm with PayPal shortly though.Credit Transaction ID: [redacted] Credit Date: 2018-02-11:16:Pacific TimeCredit Amount: USDI have now closed your DealDash account following this refund.Thanks for your patience while we got this sorted out for you.Best Regards,DealDash Customer Support
Hi there, I hope you're having a nice dayIt seems there is no DealDash account associated with [redacted] @gmail.com To help us locate your account, please send us any of the following: 1) Alternative email you may have used 2) PayPal email address if used3) Last digits of credit/debit card if used4) Order receipt numbers Please reply and we'll be glad to help resolve thisBest, AdrianCommunity Manager
Hello [redacted] ,Thank you for getting in touch with DealDash Customer Support.If you receive a message "not a live auction," it means that the countdown has already hit zero and the auction has endedI took a look in the auction you mentioned to our team and noticed that you were placing single bidsAs you have experienced this twice, please start to use the Bid Buddy which will prevent this from happening againTo help you, we have returned all bids that you placed in this auction back to your as a one-time exceptionHowever, we cannot do this again, unless you choose to use the Bid Buddy and an error occurs with the Bid BuddyIf you continue to use single bids and this occurs again, we will be unable to help you by returning the bids from this auction Our Customer Support team is here 24/to provide assistance and ensure your DealDash experience is a smooth one.Please feel free to reach back out and let me know if there's anything else we can help you with
I am rejecting this response because: I have provided proof and screenshots of more than one reseller and they are still there doing itIf DealDash was actually fair and honest how can I easily find resellers and their compliance department can notI will continue to monitor bidding as DealDash instructs you to do to become a better bidder and I will still see the same winners and resellers This is the responce they have consitantly provided and nothing so far has changedI think I deserve all the bids I wasted doing what they told me to do to learn and I know many of the people now who are not playing fair and DealDash knows who they are as well They are very nice at customer service but do not admit they have a problem and fair and honest should be removed from the sales pitches with all the bids I wasted proving my point to them for weeks they still come up with excuses and I would take back my bids and use what I’ve learned to see if it is possible to win a large item I wasted enough that I should in a fair and honest system win a large item with over bids at least! I really don’t need anything but want to see them change the advertising so other honest people like myself do not get suckered into spending thousands of bids and dollars for a dollar pillow that everyone won for a cent bid but looking it up the next time it was on auction the 15+ people who won it for cents did not show up as winners I’m sure my dispute will never happen and they will continue to advertise that they are fair and honest when the compliance team is obviously not doing their job
Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ As stated in the How it Works section of our website, we provide a 100% money back guarantee on your first purchaseThis allows anyone to try the site and receive a full refund if not satisfied within days of making the purchaseIt also mentions that anyone who loses an auction has the option to Buy it Now and get the desired item plus have all used bids returned to try again The first bid pack you purchased qualifies for a full refund per our money back guarantee which has already been refunded by our Customer Support team in the full amount of $ The bid packs purchased after that are not eligible for a refund as all the bids have already been used in an attempt to win a Samsung 40-Inch 4K Ultra HD 60Hz Smart LED TVYou may utilize the Buy it Now option for the TV and have all bids returned to your accountWe have also returned the bids from the first bid pack you purchased to your account for a second chance since you did not win an auction Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) This response did not answered to my concerns and questionsHow fair and honest for anyone to spend money on somethings that you are hoping to buy with less price? as soon on their advert which was one of the motivating factor for me to believe in them not there "how it works sections in there website"Unfortunately, I spend more or equal to the amount I would had bought Samsung TV at its market priceMost frustrating for me I loss both my money plus the Samsung as if I was gamblingI never Gamble in my life and if it was stated some where in there terms and condition that its a gamble I wouldn't even try itloosing $just biding for an item that I was hoping to BUY for less price and results costing me for nothing is very disturbingI loss both my money and the TVHow will they define this for me? initially, I did mentioned Buy it now option wasn't a perk as it also resulted to higher cost and one of the reason I bid is to have it at a lesser price if I could buy it I would have bought it at the retail store I understand auction as the higher bidder buy the item, at no cost to the competitorsThat is the difference between gambling and auction in my opinion thanks Final Business Response / [redacted] (4000, 9, 2015/07/20) */ As stated on our Terms of Use that our users accept when signing up on DealDash, by registering and using DealDash you understand that you are likely to spend more money than you may receive in merchandise valueMost customers using the site gain less in merchandise value measured in monetary value compared to the amount of money spent bidding to win auctionsDo not buy bids or spend money on the site if you cannot afford to lose the moneyDealDash is constantly attempting to maintain fairness and balance in its auctions therefore some new users or users who have lost auctions may receive special promotions, access to special auctions and/or free bids through site featuresThis is designed to maintain fair practice and helps balance and create a great auction experience for all users DealDash is convinced that the entertainment value of participating in its auctions is valued and that paying a premium price for this entertainment value compared to shopping at the lowest priced retailer is fairWe do however strive to give as much merchandise value back to our users as we possibly can while maintaining healthy gross marginsMost customers will not win auctions and you are on average unlikely to save money using the Site We recommend that you take advantage of the Buy it Now option as it will return all of your lost bids when usedMost customers who use the Buy it Now remain loyal to the Site far longer than those that do notBy using the Service you understand and agree to this statement
Initial Business Response / [redacted] (1000, 5, 2015/08/20) */ I'm sorry to hear that there's been a misunderstanding You'll be happy to hear that we offer all customer's a 100% money back guarantee for the first bid pack purchaseI'll get the ball rolling on your $refund right away! Due to standard processing time, the transaction may take up to 3-business days to complete, so please be patientYou should have received a refund confirmation from PayPal however to the e-mail address associated with the PayPal purchase In the meantime, I'll leave the bids you've paid for in your accountYou can use these to bid on some of our great items, and you can even win these auctions without having it interfere with your refund! For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work If you need anything else, please don't hesitate to contact me, and I hope you give yourself another chance to take advantage of our bargains! Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/26) */ No I have not received a refund of $confirmation from Paypal all I received from Paypal is emails which looks like a mix up which I do not understand and I have fixed and adjusted my correct bank information in my Paypal account Final Business Response / [redacted] (4000, 9, 2015/08/26) */ Hi [redacted] Attached is a copy of your PayPal Refund receiptIf you cannot locate the refund, we would advise you to contact PayPal about it, since as you can see the refund has been issued on our end Please let us know if there's anything else you needWe'll be happy to help