DecorGlamour.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: One pallet was delivered but only contained the vanity The sinks was not included and has not arrived yet I do not want the item anymore since I ordered it through another vendorPlease refund my credit card for the items not delivered In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: At this time, I have not been contacted by DecorGlamour.com regarding complaint ID [redacted] Sincerely, [redacted]

A refund check has been requested from our Accounting Dept

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not consider my complaint to be resolved until I actually receive a refund check Part of my complaint is that I have been told by this company that they would issue a refund check and then nothing happens and they don't respond to any communication They said they would issue a refund check back in April and nothing has been done, I'm still waiting for the refund check to be issued In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, [redacted] %

Revdex.com: At this time, I have not been contacted by DecorGlamour.com regarding complaint ID [redacted] I would also like to add an additional fact about this caseAccording to their policy, they are not allowed to charge peoples cards until the item has shipped; as stated in my previous explanation and copy of their policyI am attaching now a copy of my bank statement saying they charged my card on the day I ordered, even though they didnt not ship my order until more than days later, after I cancelled and asked for a refundAttached is my bank statement showing them taking money out of my account when they were not supposed toThis is larceny, along with a 5th or 6th contradiction to their own policies and general consumer procedures Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The invoice from the shipper states that they shipped just the vanity and it was only one pieceI can send documents showing it was not delivered In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, my complaint, ID [redacted] regarding DecorGlamour.com has been resolved I finally received a refund check Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: DecorGlamour isn't taking any accountability for their horrible service They could pay the manufacturing fees but they are choosing not too I will be sure to post everywhere I can that buyers should beware when thinking about buying from this company I understand that even though I am saying this hasn't been resolved you will be closing this case I just want it on record that I disagree with the outcome In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

This order was shipped out to the customer on August **Tracking # [redacted] If you still have not received it, contact our office

In order to ship out any replacements, the defective item needs to be returnedAn RGA (return authorization) # [redacted] was sent to the customer on 52014, but the defective item has never been returned

Revdex.com:At this time, I have not been contacted by DecorGlamour.com regarding complaint ID [redacted] .Sincerely, [redacted]

All items on our website are available to orderwe do not stock these items, they need to be special ordered As per our cancellation policy, an order is considered cancelled ONLY IF YOU RECEIVE CONFIRMATION THAT IT WAS CANCELLED Unfortunately this item in question does not have option to send back after days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I do not consider my complaint to
be resolved until I actually receive a refund check. Part of my complaint is that I have been told by this company that they would issue a refund check and then nothing happens and they don't respond to any communication. They said they would issue a refund check back in April and nothing has been done, I'm still waiting for the refund check to be issued
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** *** %

Revdex.com:
At this time, I have not been contacted by DecorGlamour.com regarding complaint ID ***
Sincerely,
*** ***

The delivery was signed for that it was delivered completeAll documents point to the fact that it was delivered complete on palletAt this point there is nothing we can do

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
One pallet was delivered but only contained the vanity The sinks was not included and has not arrived yet I do not want the item anymore since I ordered it through another vendorPlease refund my credit card for the items not delivered.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Your order was delivered on April **, months before your claim and it was signed for as delivered in good conditionThe proof of delivery is a legal documentThe POD was not noted of any
discrepancy at the time of delivery therefore a claim could not be honored