Distinguished Construction & Services

Hi ***, I do apologize for your experience, and I certainly wish that it had been handled differently As far as the vehicle you were looking at, it was the only MKT that we had and it is definitely sold Our online listings typically take a day or to reflect any status changes I would be surprised if it was still up on our site tomorrow I'm particularly sorry that you thought that you had already spoken with me, as it would have been enormously easier for me to fix the situation if we still had that MKT As I mentioned in my earlier post, I would be happy to try to accommodate you by finding you another MKT Please let me know if this is agreeable If so, you can reach me at the email and phone numbers that I gave you earlier: [redacted] *** I look forward to hearing from you, and to resolving your concern amicably

Hi [redacted] I just talked to [redacted] he said that we are working diligently to get you into a different vehicle We cannot just unwind your old deal as it is a month old, but we are working on something for you on another vehicle

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I have copies of my contract and how much I paid for the year warrantyIf you are trying to make it right then, give me a year warranty with 175,miles like Boerne Dodge sold me, or give me my money so I can purchase an extended warrantyAgain I have PAID Boerne Dodge $2000, I DO have my CONTRACT which shows I PAID, and I Have NOT received what was in our Contract or what I PAID for Regards, [redacted]

At the time of the alleged incident this dealership was managed by a different group We are trying to help by providing a warranty to Mr [redacted] Please understand we are trying to make an alleged wrong that we did not commit RIGHT

Complaint: [redacted] I am rejecting this response because: they have had my car to 1/weeks with no answers! Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: BOERNE DODGE has KEPT my MoneyI paid BOERNE DODGE $And they have LIED to me about my extended warranty on my TruckBOERNE DODGE HAS NOT GIVING ME MY WARRANTY AND KEPT THE $I PAID THEMThey also LIED and stated I had one when I did NOT! Regards, [redacted]

Complaint: [redacted] I am rejecting this response becauseresponse is below Regards, [redacted] It is still advertisedAlso, what is the response tothe terrible treatment and unethical illegal informationi was given?i apologize for getting the name wrongMy mistake.the vehicle is still listed asof this momentAre you sure it's the same one? 2015MKT

Complaint: [redacted] I am rejecting this response because:My husband can prove that he didnt receive any response, I am the account holder, why won't they contact me? they have my number and address, they even sent me recently the registration and plateNobody has reached out to us, it is even us who is calling them to follow up with the registration and plate of the vehicle, this company has not done anything to settle this with usWe can prove that they didnt contact us Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:You did not address my concern I requested that you delete/remove my information form your database and the databases of your affiliates If you comply there will be no need for me to opt out Please do what you need to do to remove my information and make the marketing stop Regards, [redacted] ***

Hi ***, I never received a message to call you You can reach me any time at the dealership at [redacted] ***, or via email at [redacted] Regarding the difference in payoff, after we have cut a payoff check, it is up to your bank to refund you the difference Typically this can take a week or 2, but rest assured that you will get the payoff difference refunded to youThank you, [redacted] GM, Managing Partner

Revdex.com: I contacted MrBryan [redacted] at Boerne Dodge as he requested He apologized for the misunderstanding and said he would put a check in the mail today for the difference between the check I received last week and the $that was deducted from my account This is all that I wanted and I accept the resolution of the situation Regards, [redacted] ***

Hi [redacted] We are working diligently to fix your vehicle, and we have provided you with a vehicle to drive while your vehicle is in the shop Additionally, we tried to work a trade in for you, and we are still looking for other vehicles for your consideration

Complaint: [redacted] I am rejecting this response because:Since I have repeatedly requested this info & never received anything, I assume it doesn't exist Therefore, you must generate the needed record So, your response is not adequate My original letter included my e-mail, but I will supply it again: ***[redacted] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I received documents from Boerne Dodge just a few moments ago, but they don't list the item it was brought in for I sent an e-mail back to them asking why that wasn't on there Their records must be pretty bad...V/R, [redacted] Regards, [redacted]

I am writing this in response to Case # [redacted] I misread [redacted] ***'s original complaint and am will endeavor to keep him from receiving email solicitations from my company Following is the the contact information that he listed: Name: [redacted] Address: [redacted] Daytime Phone: [redacted] Evening Phone: None Provided Fax: None Provided Email: [redacted] -- Thank you, [redacted] GM, Managing Partner

Hi, it sounds like [redacted] has already responded to this complaint Please let me know if I may assist further [redacted] , General Manager, [redacted] ***, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Hi ***, my Service Manager will be in touch with you today, I believe that he will be able to resolve your issue Please let me know if there is anything else that I can do to help you

We offered to purchase this man a new warranty weeks agoHe never responded.*** ***
General ManagerBoerne Dodge