Dohardmoney.com

we've scheduled an appointment to review with Mr*** on Wednesday

Complaint: ***
I am rejecting this response because:The first phone call Tiauna and I had she said that I could be credited for my time remain on contract (months, even though I haven't used the service for at least months after the deal went bad) or she could extend my contractI told her that I was not willing to do business with DoHardMoney againI am await response via email from her, if she will not credit me for time, we will not be able to find a reasonable resolution for both partys.
Sincerely,
*** ***

We were waiting on confirmation from the investor that the funds had been receivedThat was communicated to Mr*** on 6/and 6/We received confirmation on the 30thFunds were disbursed to his account this morning in the amount of $1276.50, which was the final amount as per
accounting

We've researched this account and are working with this member to correct the situation, improve communication and complete the dealThere was definitely a problem on our side for which we sincerely apologizeWe will continue to work with her to satisfy her concerns and make it rightWe will also
forward the relevant phone communications to the Revdex.com if needed for clarification

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I have been able to reach an acceptable agreementWhile we still disagree on somen of the issues, it seemed to be a misunderstandingThe process may not be for every investor but it's not a scam.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We've had the opportunity to speak with ***We've given her access to more resources and additional followupWe've also assured her that she has a yearWe are commited to continuing to work with her and help her complete a successful real estate flip

Complaint: ***
I am rejecting this response because: At this point this has been the worst business transactions I've dealt withPer Bank of America you the business has been fighting my refund however you've had my money for over months while were in the process of my charge back and then suspended all access, which is completely fine because your program wasn't what I was interested inMy only reason for soliciting your business was to get access to funding not to get a training systemI was completely misledNow because you have total control if you lend to me I don't feel if you could you would, so in the end you as a company will wait the waiting period out, not fund a loan and still keep my money if your allowed toAt this state I just want a refund and severe all ties with Do Hard Money
Sincerely,
*** ***

We've not yet received funds from the bank or notification of the chargeback resolutionWe have no control over the bank process that she initiated, we do NOT have her money at this time as the bank is holding it, and we, like her, have to wait for them to complete their processesWe have
communicated this with Ms***

None of the things that you have stated was told to me at the time I was being sold on your loan productI was told that it is 100% financing and I would not have to come out of pocket with anything as long as the comps in the area where high in comparison to the subject propertyNone of the other details were explained to meThe sales people there told me everything that I wanted to hear which was evidently too good to be true in order to get my money and scam me I do not agree to the terms of this loan and would like my money refunded as well as my earnest money of $and my due diligence money of $that I put down on the property that you guys have rejected 100% financing for You don't even get the property appraised in order to know the true value of itYou do not get a contractor's opinion of how much repairs will costYou just send out realtors who's only training is in selling homes and helping buyers facilitate purchases, to come up with these bogus numbers This is a highly unprofessional companyPlease do not use them or you will be disappointed. Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Emailed over to *** *** today 4-24-2018, Discussing the complaint and issues she saw with the companyWaiting to hear back from the customer to move forward

Hi ***,We see that you purchased this program in January of and your term was for only monthsWhile your contract has been over for almost months, we would still like to get in contact with you and speak about your experience and situationYou are correct, we stopped lending in South
Carolina around last February or MarchHowever, we grandfathered any borrowers who had already signed up for the program and still agreed to finance for the terms of the contractIf you have an email from us stating otherwise, would you please send it to us so we can make it right? We will contact you today via email, as well, to follow up. Thanks, Tiauna

We have came to a positive resolution with Ms***We have attached all pertaining documents for the file

Complaint: ***
I am rejecting this response because: There is nothing with the credit bureau that should be stopping me OR my wife. Andrea is new, Freda my other rep was new and is now gone. Well training your staff is not my job. You have wasted my time. I will get my money back so I would recommend you just agree to the credit dispute so that we can both move on. I am not paying you all this money if your not going to finance the deals like you promised. I will continue to tell everyone I know on here, Facebook, yelp and every other service I come across how slimy you guys are. It is also the reason you guys keep changing your names. I have contacted the Attorney Generals Office in both your state and mineI will also be contacting the postal service and FBI about your scam
Sincerely,
*** ***

Hello ***, We have had quite a few conversations at length over the past months and determined together how you wanted to move forward with your evaluationWhen the evaluation initially looked like it was delayed a few days, we informed you of the situation and offered to cancel it for you
After you chose to move forward, instead of cancelling, we received all the correct documentation we needed and were able to present you with the results of your property evaluation as well as a loan offer on this particular investmentAfter we spoke last, I understand that you were having some difficulties with the seller and moving forward with purchasing the propertyHowever, Do Hard Money can only control our side of the processI have emailed you a copy of your purchased evaluation along with the results and loan offerWe would love to be able to continue potential business with you and will be happy to help you evaluate any property you are interested inPlease reach back out to us to discuss how we can help you achieve your investment goals

***We've taken this opportunity to review your account and after looking at the information available to us we agree that your situation was full of misunderstanding and miscommunicationWe've taken steps to correct the processes that caused these problems for youThank you for bringing it to
our attentionWe will issue a credit to you today, and wish you well in your investing future.DHM

***I'm sorry about this whole situationWe've restored access to the 100% Financing System members area resources until the dispute with the bank is resolvedWe've sent an email with your user credentials in-case you have forgottenWe'll follwith the bank again and get you some records of the banks resolution

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe company has agreed to a refund and I am satisfied.
Sincerely,
*** ***

Research into this account shows the following: phone records of a minute phone call days prior to enrollment into the program, which indicates that there was plenty of time to weigh a decisionThe disputed purchase was for enrollment in a system to have access to tools and resources and not
a guarantee of funding for any/every deal brought to usThe signed documents are a record of agreement to and understanding of those termsFurther records show no potential deals submitted where there was interaction with our teamDocumentation also shows that this member gave us no opportunity to resolve any issues, clarify any confusion or help them to be successful with the resourcesLike all legitimate lenders we DO set the criteria for the properties and deals for which we will extend fundingIt would be irresponsible for us to do otherwise when lending in an industry where potential borrowers statistically need to review approximately potential transactions before finding one that is a good investmentThis member charged back with their credit card company before filing this complaint and has already received the money

I emailed out the customer todayWaiting on the reply to be able to move forward