Outstanding customer service! Zach made sure everything was working properly before leaving and made sure we were totally satisfied Thank you so much for always being there for us!
Warning to other potential customer not to call George BrazilI had service on my Air conditioning unit and was provided grim news about the condition of my unitI started calling and sending inquiries to HVAC companies to understand my best option, either repair or replaceI place a call with George Brazil's answering service and explained my need and asked for someone call me backI the service a Monday call back was fine since my air conditioning unit is workingAbout a half hour later a person on call with George Brazil called me and I explained that I have a working unit, but want to get a quote to replace my compressor or potentially purchase a new unit depending on the costI explained that I have a home warranty the seller provided in the sale of the house and I did not want to use the home warranty when the system went down and preferred to pay for the replacement of the compressor before it went out or buy a new unit based on the cost to repairThe on call service representative told me George Brazil does not work on or sell air conditioning units to homes with home warrantiesI asked the guy so you are turning down potential business because my home has a home warranty and he said yesDon't waste your time in calling this company!
Bryan W [redacted] did an outstanding job for us He was on time, knowledgable, and very courteous The job was completed in a timely manner and was done to perfection We look forward to depending on the staff of George Brazil to help us in the future with all our needs
George Brazil sent Greg G. out to help us with our backed up drains in our bathrooms. Response time was fast. Greg was professional, knowledgable, friendly and efficient. We we so impressed, we had him inspect all of our plumbing and had him make some additional minor repairs and improvements. We'd call them again!
This was my first time using George BrazilOur Service Tech, Johnny was pleasant, courteous and explained what he was doing and whyHe was very thorough and made recommendations for additional plumbing areas that may need attention in the futureI was very pleased with the service
The experience and service that I had with John E [redacted] was excellant He gave me information on the problems and he did a good job in solving them
Chris and Adam were awesome! They showed up on time and were very polite and professional GB customer service is great!!! I was only disappointed in the cost, using this company is way more expensive then I ever expected I was in a bind and trusted them to give me a fair price I paid $for a water heater and learned afterwards I paid double what other plumbers charge I was in a bind and didn't have time to shop around....I wish I had
Not the cheapest, but their plumbers are always very nice and competent Brazil does high quality work and stands behind it If something goes wrong they take care of it
I am so impressed with the service I have had with George Brazil My first call to this company was to replace old smoke detectors in my home in JulyMy second was yesterday (8/25), when I heard what sounded like a burst pipe in my laundry roomBecause I had excellent service with their electrician, I naturally called about the plumbing problemI was so relieved to learn that they had emergency service in the evening, so the problem was taken care of before further damage could take placeElijah was so courteous and proficientI felt very competent about the job he was doing as he explained and showed me photos of the problem after the section of drywall was cut out, and what he would need to do to repair it I really like that George Brazil sends an email with a photo, and the name of the technician they are sending, and a call about minutes before that person arrives Also, I appreciate the fact that they put mats down and wear shoe covers, providing the same quality of service they would want in their own homes Being a former teacher, I would give them an A++ for both times they have been in my homeIt makes me feel comfortable as a widow to know that I have found a company that I feel good about calling I particularly like
I phoned George Brazil - Electrical and they sent Technician Jason Nto my house very promptly and I must say he is the best electrician that has ever come to my home He was gracious, took the time to explain what we could do - options - we selected one and proceeded Jason explained each step along the way to me - I was curious and wanted to know exactly what was being done and why - he was proud of his company and the work he was doing He replaced a water heater timer and refreshed my electrical panel With the work that was done, I feel much safer in my home and am appreciative of the workmanship, the pride, and the complete cleanliness that everything reflected upon Jason's departure Thanks George Brazil Plumbing & Electrical, but beyond that a hearty thank you to Jason N
George Brazil has been a wonderful electrical service for me. Raul is a great technician who seems to always know what he is doing. Honest, patient, kind. He is one of the best electricians I have had.
I called George Brazil for some residential electrical work and they were able to come on the same day Even before the electrician arrived I was surprised to receive an email telling me who was coming and a picture of the technician and a short bio about himGreat work guys !! Jason showed up and he was very professional and he looked after all the work right away I would highly recommend this company for electrical and plumbing work Thank you again [redacted] Gilbert AZ
Had a bit off a backup in the drains today Ted, the service person, arrived on time, and did an excellent job of resolving the backup issues Courteous, professional and organized all describe how he worked He is a credit to the Brazil Services organization
Very prompt Great communication from scheduler and dispatcher Great personality Very knowledgeable Very thorough Very neat and cleaned up after the job was complete Walked through every step of the job, both before and after the job was completed
Walter F. of George Brazil came to my house on Friday regarding replacing 2 toilets. He was very professional, and gave us the best pricing possible. He only had one toilet on his truck, and instead of rescheduling to replace the other one at a later time, called his office to see if someone would bring out the other so he could get everything done same day. He went above and beyond to ensure we had a positive experience - he's definitely a keeper, and someone I'd contact in the future for any plumbing issues. Thank You George Brazil, and Thank You Walter!! You were great!
I was very please with MrElijah Owarm smile, and excellent customer service skills Elijah is a skilled professional who knows his craft, and was able to resolve my issues What impress me the most was how he took the time to educate me about my system I’m am going to tell my friends and family of the excellent service that I received from an employee of George Brazil
Outstanding customer service! Zach made sure everything was working properly before leaving and made sure we were totally satisfied Thank you so much for always being there for us!
Warning to other potential customer not to call George BrazilI had service on my Air conditioning unit and was provided grim news about the condition of my unitI started calling and sending inquiries to HVAC companies to understand my best option, either repair or replaceI place a call with George Brazil's answering service and explained my need and asked for someone call me backI the service a Monday call back was fine since my air conditioning unit is workingAbout a half hour later a person on call with George Brazil called me and I explained that I have a working unit, but want to get a quote to replace my compressor or potentially purchase a new unit depending on the costI explained that I have a home warranty the seller provided in the sale of the house and I did not want to use the home warranty when the system went down and preferred to pay for the replacement of the compressor before it went out or buy a new unit based on the cost to repairThe on call service representative told me George Brazil does not work on or sell air conditioning units to homes with home warrantiesI asked the guy so you are turning down potential business because my home has a home warranty and he said yesDon't waste your time in calling this company!
Bryan W [redacted] did an outstanding job for us He was on time, knowledgable, and very courteous The job was completed in a timely manner and was done to perfection We look forward to depending on the staff of George Brazil to help us in the future with all our needs
George Brazil sent Greg G. out to help us with our backed up drains in our bathrooms. Response time was fast. Greg was professional, knowledgable, friendly and efficient. We we so impressed, we had him inspect all of our plumbing and had him make some additional minor repairs and improvements. We'd call them again!
This was my first time using George BrazilOur Service Tech, Johnny was pleasant, courteous and explained what he was doing and whyHe was very thorough and made recommendations for additional plumbing areas that may need attention in the futureI was very pleased with the service
We find the technicians efficient and knowlegable
The experience and service that I had with John E [redacted] was excellant He gave me information on the problems and he did a good job in solving them
Chris and Adam were awesome! They showed up on time and were very polite and professional GB customer service is great!!! I was only disappointed in the cost, using this company is way more expensive then I ever expected I was in a bind and trusted them to give me a fair price I paid $for a water heater and learned afterwards I paid double what other plumbers charge I was in a bind and didn't have time to shop around....I wish I had
Not the cheapest, but their plumbers are always very nice and competent Brazil does high quality work and stands behind it If something goes wrong they take care of it
I am so impressed with the service I have had with George Brazil My first call to this company was to replace old smoke detectors in my home in JulyMy second was yesterday (8/25), when I heard what sounded like a burst pipe in my laundry roomBecause I had excellent service with their electrician, I naturally called about the plumbing problemI was so relieved to learn that they had emergency service in the evening, so the problem was taken care of before further damage could take placeElijah was so courteous and proficientI felt very competent about the job he was doing as he explained and showed me photos of the problem after the section of drywall was cut out, and what he would need to do to repair it I really like that George Brazil sends an email with a photo, and the name of the technician they are sending, and a call about minutes before that person arrives Also, I appreciate the fact that they put mats down and wear shoe covers, providing the same quality of service they would want in their own homes Being a former teacher, I would give them an A++ for both times they have been in my homeIt makes me feel comfortable as a widow to know that I have found a company that I feel good about calling I particularly like
I phoned George Brazil - Electrical and they sent Technician Jason Nto my house very promptly and I must say he is the best electrician that has ever come to my home He was gracious, took the time to explain what we could do - options - we selected one and proceeded Jason explained each step along the way to me - I was curious and wanted to know exactly what was being done and why - he was proud of his company and the work he was doing He replaced a water heater timer and refreshed my electrical panel With the work that was done, I feel much safer in my home and am appreciative of the workmanship, the pride, and the complete cleanliness that everything reflected upon Jason's departure Thanks George Brazil Plumbing & Electrical, but beyond that a hearty thank you to Jason N
Great serviceWas nice to receive a call min prior to arrivingI liked that I had the same person who did prior work at my home
George Brazil has been a wonderful electrical service for me. Raul is a great technician who seems to always know what he is doing. Honest, patient, kind. He is one of the best electricians I have had.
I called George Brazil for some residential electrical work and they were able to come on the same day Even before the electrician arrived I was surprised to receive an email telling me who was coming and a picture of the technician and a short bio about himGreat work guys !! Jason showed up and he was very professional and he looked after all the work right away I would highly recommend this company for electrical and plumbing work Thank you again [redacted] Gilbert AZ
Had a bit off a backup in the drains today Ted, the service person, arrived on time, and did an excellent job of resolving the backup issues Courteous, professional and organized all describe how he worked He is a credit to the Brazil Services organization
Very prompt Great communication from scheduler and dispatcher Great personality Very knowledgeable Very thorough Very neat and cleaned up after the job was complete Walked through every step of the job, both before and after the job was completed
Very professional and pleasant experience Checked everything I had in my home and drained my hot water heater Ernesto WAS MY PLUMBER
Walter F. of George Brazil came to my house on Friday regarding replacing 2 toilets. He was very professional, and gave us the best pricing possible. He only had one toilet on his truck, and instead of rescheduling to replace the other one at a later time, called his office to see if someone would bring out the other so he could get everything done same day. He went above and beyond to ensure we had a positive experience - he's definitely a keeper, and someone I'd contact in the future for any plumbing issues. Thank You George Brazil, and Thank You Walter!! You were great!
Raul V [redacted] was our service tech and di an excellent job in identifying our electrical problem and providing advice regarding repairs
I was very please with MrElijah Owarm smile, and excellent customer service skills Elijah is a skilled professional who knows his craft, and was able to resolve my issues What impress me the most was how he took the time to educate me about my system I’m am going to tell my friends and family of the excellent service that I received from an employee of George Brazil