Dumpster Central

At this time, I have been contacted directly by Dumpster Central, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] A lady called from Dumpster Central wanting to know why I'd cancelled my credit card payment I explained everything to her including info that my city attorney was waiting to talk to the She hung up and when I tried calling back twice I got the usual recording It's useless trying to contact these scammersit's very frustrating I'm hoping no one else does business with them In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To Whom It May Concern, This customer originally ordered a 10yd dumpster with tons included but we did not have any 10yds available so we offered a 20yd with tons included and she agreed to itThe day of delivery we sent a 12yd because the 10yd returned damaged from a previous customerNow the customer is upset that she didnt get the 20yd which was not a difference from the 10yd or 12yd because she was only allowed tonsWe apologized and told the customer that she can still use the container and fill up her can with tons like she intended to when she placed the order and the customer said okay she will use the container.She scheduled a final piafter she was finish with the container on june **, We will not issue a full refund to a customer that filled up the container and scheduled a pifor us to dump it

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID [redacted] .Sincerely, [redacted]

To Whom It May Concern,
This customer ordered a dumpster on may ***and signed our invoice that was sent to her May ***, We sent her the invoice & terms and conditions that we send every customer that ever ordered a dumpster with us We cannot change the invoice at
all , If we have to change pricing, sizing, or ton limit , etc for a customer we have to send them a revised invoice that we have to personally createThe invoice we create cannot be electronically signed because we created it ourself so we ask them to sign the original that was sent so therefore how can the customer electronically sign a different invoiceWe sent the invoice & terms and conditions to her email address and the customer has to click on the invoice link to sign it and then click on the terms & conditions link to sign that alsoThe customer told us she signed the terms & conditions but she signed a different invoice...we would not have received the signed invoice back if she did not sign it This customer does not want to pay the over tonnage charge even thou she signed paperwork agreeing to only ton

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID*** My credit card has a conditional credit on my account for this charge but Dumpster Central has not credited me
directly.Sincerely,*** ***

This customer was told an eta bet 4-and we have phone records to prove itThe customer says he wants refund and we told him we ask for atleast 24hrs for all deliveries when placing orderThe customer signed our invoice & contract stating that he agrees with our terms & conditionsWe do
ask if you are going to cancel to do it in advance, this customer cancelled the same day of deliveryThis customer was refunded and we sent him the receipt to his email

To whom it may concern,
This customer was refunded on May *** If the customer would like the transaction id , he can gives us a call at ###-###-####We do apologize for any inconvenience this may have caused but we do ask if the customer has any complaintsin the futre to
contact us and let us know We always try our very best to satisfy every customer !

Revdex.com:
At this time, I have not been contacted by Dumpster Central regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:
Invoice_***.pdf
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I did not agree to the yard dumpster because Dumpster Central promised a yard dumpster like they said in their letter It is all lies that I had agreed to the yard dumpster Since I saw on my invoice that they were going to send the yard dumpster, I did not complain at first The customer service people know that you CAN NOT FILL TONS into a or yard dumpster It will overflow Even my contracted roofer knows this I called for them to pick it up because we did not do any roofing job during that time THERE'S THE OTHER LIE So when the company picked up the dumpster, IT WAS EMPTY We had cancelled the roofing job because of the wrong dumpster So overall, this company is lying Thanks anyway for trying but I will not trust this company again I've just barely found out that this had happened to other people If I would of had known this sooner, I wouldn't have called Dumpster Central
Thanks for everything
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom It May Concern,
This customer called to place an order June **, and was told we need at least 24hrs to deliverThis is the trucking business , anything can happen so we do our best not to promise an exact timeWhen we could not deliver due to unforeseen issues we
refunded this customer in fullThe customer called for ETA's and was told she will be called back as soon as we hear from the driver The customer continuously called every mins for an eta & we do not like to keep our customers on hold for longer than minsWe are not a fraudulent company and do not wish to participate and fraudulent activitiesWe try our very best to satisfy every customer and make sure every order goes as scheduled!

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***

To Whom This may Concern,
This has been resolved and the customer is back on schedule with weekly trash pick-ups

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID [redacted].Sincerely,[redacted]

Case # [redacted]
To Whom It May Concern,
 This customer's dumpster was picked up and the price he paid  for had 1 ton included and 7 days included in the price , Our contract states you...

will be charged  rental fees if rental limit is exceeded . It also stated that he would be charged overage if he exceeds the weight limit agreed upon , but this customer was not charged for neither . He did not exceed rental days  or weight limit. We were unaware that our customer's credit card was hacked and we truly apologize but our company is not the one to blame . We advise him to call his credit card company ,have them take care of that right away and track the location the credit card was used at . Again we just want our customer's satisfied so if this customer has any other problems we ask if you call  us at [redacted]
Dumpster Central

At this time, I have been contacted directly by Dumpster Central, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:...


[Your Answer Here]
 
 A lady called from Dumpster Central wanting to know why I'd cancelled my credit card payment.  I explained everything to her including info that my city attorney was waiting to talk to the.  She hung up and when I tried calling back twice I got the usual recording.  It's useless trying to contact these scammers.. it's very frustrating.  I'm hoping no one else does business with them.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Dumpster Central regarding complaint ID [redacted].Sincerely,[redacted]

To Whom It May Concern,
This customer originally ordered a 10yd dumpster with 2 tons included but we did not have any 10yds available so we offered a 20yd with 2 tons included and she agreed to it. The day of delivery we sent a 12yd because the 10yd returned damaged from a previous...

customer. Now the customer is upset that she didnt get the 20yd which was not a difference from the 10yd or 12yd because she was only allowed 2 tons. We apologized and told the customer that she can still use the container and fill up her can with 2 tons like she intended to when she placed the order and the customer said okay she will use the container.She scheduled a final pick-up after she was finish with the container on june **, 2014. We will not issue a full refund to a customer that filled up the container and scheduled a pick-up for us to dump it .