Dynamark Security

Thank you for providing us with the consumer's complaint. Our records reflect that prior to receiving the complaint we had contacted the original creditor upon notification from the consumer and were advised that the Atlantic account at issue was a revolving non-real estate account. In addition,...

the firm handling the account on Atlantic's behalf provided the consumer with a letter stating that the account had been satisfied. On 11/11/14 a supervisor spoke with the consumer and it is our understanding that she is requesting additional documentation from her insurance company as to the specific [redacted] account at issue so that we may research further for her with the original creditor. We certainly regret the frustration that the consumer has experienced and we will be glad to try to assist her once we have any additional information.

They called me about a credit card debt which they had acquired and wanted me to give them my bank information over the phone. I spoke to two different men and the conversation was almost an hour long. I finally hung up on them, after requesting several times for them to send me something in the mail. They did send me an email with an attachment, but I didn't open the attachment. They insisted on me taking the offer immediately and giving them my bank information.