Ecloud Secure, LLC

[redacted]  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]...

[redacted]  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. I want all my information removed from your data base. And I would also like to know how you received it? I have never dealt with any party from your company.
Regards,
[redacted]

Please excuse the discrepancy, our records do show two charges were billed to MS [redacted], as a result [redacted] can expect an additional refund for a total of ninety dollars in the coming three business days. MS [redacted] can expect the service is herby cancelled and the removal of her...

information will be automatic once she receives her refund. We hope our response is satisfactory, thank you.

Currently [redacted]s is on file to receive a refund for the one charge she was billed as of the 18th of July 2017. [redacted] can expect to receive that refund in the next three business days. The service is cancelled and [redacted] will not be billed again. We can not justify a refund...

of ninety dollars as requested in this complaint because our records only show the one charge of forty five dollars. However if MS [redacted] can provide documentation that shows she suffered an overdraft fee, we would be more than willing to refund the entire requested amount. As per the billing of MS [redacted]'s account, her billing information was registered online on our website and subsequently she was billed. Given the nature of this complaint and MS [redacted]'s assertion that she did not authorize the disputed charge, we have issued a refund and closed her file with us. We hope [redacted] finds this response satisfactory.

In response to this complaint the service has been cancelled and no further attempts will be made to bill the account of MS [redacted].  As MS [redacted] requests in this complaint her information will be removed once the complaint is closed. We would note that [redacted]'s...

account was billed only after her information was registered with us online. It is our hope that this response satisfies [redacted] and your offices. Thank you.

[redacted]  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

In an effort to settle this matter a refund for both the charges has been issued, [redacted] can expect her refund in the next three business days. It should be noted the billing of [redacted]'s account took place once her name and information was registered with us in order to achieve access to...

our service, given the nature of this complaint and MS [redacted]'s assertion that she never registered with us, all of her information will be removed and she will not be billed again. [redacted] can expect her information to be removed once she receives her refund. We hope this response satisfies your office and most importantly [redacted]. Thank you.

MR [redacted] is correct, we have refunded him for three charges and he should have received that refund today March 2nd 2018. Based on the nature of his complaint we have decided to refund him the amount he demands, an additional refund of three hundred and fifteen dollars has been issued and Scott...

W [redacted] can expect that refund in the coming three business days. We would note that MR [redacted] was only billed because his name address and payment information were registered with us, this is the process by which we bill all clients. We hope our response is satisfactory to your offices and most importantly [redacted]. Thank you.

[redacted]  [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]