Edgeline Performance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI just received my next credit card statement and was charge the full rate againI do not see another product arrivingI was assured this would not happen and all future charges and shipment would desistMy account was charged again on December nd for $This billing covers from 11/to 11/ This total amount should be refundedForget the nonsense of 50%Read the reviews on the company web siteMany many posters have had the same treatmentThey gamble on the fact that people will forget to cancelIf the were reputable they would send you an email to remind you that your order would be filled according to the FINE PRINT....unless you canceled immediately Please attempt to put and end to this disgraceful and immoral business practiceThank you for your help in recovering my hard earned money Regards, [redacted]

To [redacted] :Re: [redacted] ID: [redacted] Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes According to our records, customer ordered our products (the Testosterone and the Nitric Oxide) on a day trial basis back on 01/24/and paid the shipping and handling fees of $and $4.95.The trial expired on 02/07/and due to the fact that the customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 02/07/$for the Testosterone and $for the Nitric Oxide.However we feel our customers concerns and do apologize for the inconvenience, thus we will be providing the desired refunds, $for the Testosterone and $for the Nitric Oxide for any misunderstanding.Here are the refund confirmations:$Trans ID: [redacted] dated 03/08/ $Trans ID: [redacted] dated 03/08/2017.Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 11/17/and paid the shipping and handling fees of $and $The trial expired on 12/01/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 12/01/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge TestosteroneCustomer contacted our Customer Service on 12/01/and requested for the subscription to be cancelled, which we didHowever, we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the charge on 12/01/for Blackcore Edge Nitric Oxide in the amount of $for any misunderstanding when placing the orderWe will also be issuing a refund for the charge on 12/01/for the Blackcore Edge Testosterone in the amount of $Here are the refund confirmations: $Trans ID: [redacted] dated 12/09/ $Trans ID: [redacted] dated 12/09/Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Tell us why here...As previously mentioned customer ordered our product the testosterone on a day trial basis back on 10/18/and paid the shipping and handling fee of $4.95.The trial expired on 11/01/and due to the fact that the customer didn’t cancel they were charged $for the original shipment.Due to no cancellation the autoship program took effect and on 12/01/the customer was charged again for a new shipment of testosteroneCustomer service issued the customer a 50% refund on 12/16/due to the misunderstanding of the order,which the customer acceptedOn 01/02/our customer service received complaint [redacted] and issued the customer the remaining refund for the testosterone $in attempt to resolve the customer’s complaintHere are the refund confirmations:$Trans ID: [redacted] dated 1/02/ $Trans ID: [redacted] dated 12/16/ Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] : Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records, customer ordered our product the testosterone on a day trial basis back on 10/18/and paid the shipping and handling fee of $The trial expired on 11/01/and due to the fact that the customer didn’t cancel they were charged $for the original shipment.Due to no cancellation the autoship program took effect and on 12/01/the customer was charged again for a new shipment of testosteroneCustomer had contacted our Customer Service on 12/16/and requested for the subscription to be cancelledWe immediately granted the request and cancelled the account.Customer also requested a refund, our Customer Service offered the customer a 50% courtesy refund $for the testosterone which the customer acceptedHowever we feel our customers concerns and do apologize for the inconvenience, thus we will be providing the remaining refund for any misunderstanding when placing the order $for the testosterone charge on 12/01/.Here is the refund confirmation: $Trans ID: [redacted] dated 1/02/ Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] :Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes.According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 11/17/and paid the shipping and handling fees of $and $The trial expired on 12/01/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 12/01/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge Testosterone.Customer contacted our Customer Service on 12/01/and requested for the subscription to be cancelled, which we didHowever, we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the charge on 12/01/for Blackcore Edge Nitric Oxide in the amount of $for any misunderstanding when placing the orderWe will also be issuing a refund for the charge on 12/01/for the Blackcore Edge Testosterone in the amount of $Here are the refund confirmations:$Trans ID: [redacted] dated 12/09/ $Trans ID: [redacted] dated 12/09/2016.Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] : Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records, customer ordered our Testosterone product on a day trial basis back on 01/20/and paid the shipping and handling fee of $4.95.The trial expired on 02/03/and due to the fact that the customer didn’t cancel they were charged $for the original shipment.Customer contacted our Customer Service on 02/06/and requested for her subscription to be cancelled, which we did .However we feel for our customer’s concerns and do apologize for the inconvenience, thus will be providing a full refund for the Testosterone charged on 02/03/$for any misunderstanding when placing the orderHere is the refund confirmation:$Trans ID: [redacted] dated 04/06/Refund should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] :

To [redacted] Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by ***ing the T&C check-boxesAccording to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 08/25/and paid the shipping and handling fees of $and $The trial expired on 09/08/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 09/08/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge TestosteroneDue to no cancellation the autoship program took effectThe following month, on 10/08/the customer was charged again for both products in the amount of $for the Blackcore Edge Nitric Oxide, $for the Blackcore Edge Testosterone, and shipped out two more productsCustomer contacted our Customer Service on 10/18/and requested for the subscription to be cancelled, which we did .However we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the charge on 09/08/in the amount of $and $charged on 10/08/for the Blackcore Edge Nitric Oxide for any misunderstanding when placing the orderWe will also be issuing a refund for the charge on 09/08/in the amount of $and $charged on 10/08/for the Blackcore Edge Testosterone.Here are the refund confirmations: $Trans ID: [redacted] dated 11/03/ $Trans ID: [redacted] dated 11/03/ $Trans ID: [redacted] dated 11/03/ $Trans ID: [redacted] dated 11/03/ Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I just received my next credit card statement and was charge the full rate againI do not see another product arrivingI was assured this would not happen and all future charges and shipment would desistMy account was charged again on December nd for $This billing covers from 11/to 11/ This total amount should be refundedForget the nonsense of 50%Read the reviews on the company web siteMany many posters have had the same treatmentThey gamble on the fact that people will forget to cancelIf the were reputable they would send you an email to remind you that your order would be filled according to the FINE PRINT....unless you canceled immediately Please attempt to put and end to this disgraceful and immoral business practice.Thank you for your help in recovering my hard earned money Regards, [redacted]

Tell us why here...To [redacted] : id="docs-internal-guid-94f4d713-fd59-fe68-c4f1-ff79473a9edc">Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 05/02/ and paid the shipping and handling fees of $and $The trial expired on 05/16/and due to the fact that the customer didn’t cancel they were charged for the original shipments $for the Blackcore Edge Nitric Oxide and$ for the Blackcore Edge TestosteroneCustomer contacted our Customer Service on 05/19/and requested for the subscription to be cancelled, which we did .Customer was offered free shipments of the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone for any misunderstanding as the customer stated they were unaware of trial start date.Customer accepted offer and was shipped two additions products Here is the tracking number with the USPS [redacted] , which confirms delivery Regardless we feel for our customer’s concerns and do apologize for the inconvenience, thus will be issuing the refunds for the charges made on 05/16/$for the Blackcore Edge Nitric Oxide and $for Blackcore Edge Testosterone.Here are the refund confirmations: $Trans-ID: [redacted] $Trans-ID: [redacted] Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Reference complaint # [redacted] I was able to finally contact a company representative to resolve this is to my satisfaction I thank you for your assistance in this matter I would like to cancel or close this complaint Thank you [redacted] *** Regards, [redacted] ***

To [redacted] :Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes.According to our records, customer ordered our product the testosterone on a day trial basis back on 10/18/and paid the shipping and handling fee of $The trial expired on 11/01/and due to the fact that the customer didn’t cancel they were charged $for the original shipment.Due to no cancellation the autoship program took effect and on 12/01/the customer was charged again for a new shipment of testosterone.Customer had contacted our Customer Service on 12/16/and requested for the subscription to be cancelledWe immediately granted the request and cancelled the account.Customer also requested a refund, our Customer Service offered the customer a 50% courtesy refund $for the testosterone which the customer accepted.However we feel our customers concerns and do apologize for the inconvenience, thus we will be providing the remaining refund for any misunderstanding when placing the order $for the testosterone charge on 12/01/.Here is the refund confirmation:$Trans ID: [redacted] dated 1/02/ Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted] :Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 10/10/and paid the shipping and handling fees of $and $The trial expired on 10/24/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 10/24/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge Testosterone.Customer had contacted our Customer Service on 10/24/and requested for the subscription to be cancelledWe immediately granted the request and cancelled the account.Customer then requested a refund.Our Customer Service had issued a courtesy refund of $for the Blackcore Edge Nitric Oxide and a courtesy refund of $for the Blackcore Edge Testosterone which the customer accepted.However, we feel our customers concerns and do apologize for the inconvenience, thus we will be providing the remaining refund of $for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge Testosterone charged on 10/24/Here are the refund confirmations:$Trans ID: [redacted] dated 11/03/ $ Trans ID: [redacted] dated 11/03/2016.Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To *** *** :Thank you for mediating this consumer complaint from our customer, Case Number: ***Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have
to affirm and acknowledge the terms & conditions for our auto ship program by ***ing the T&C check-boxes.According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 08/25/and paid the shipping and handling fees of $and $The trial expired on 09/08/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 09/08/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge TestosteroneDue to no cancellation the autoship program took effectThe following month, on 10/08/the customer was charged again for both products in the amount of $for the Blackcore Edge Nitric Oxide, $for the Blackcore Edge Testosterone, and shipped out two more products.Customer contacted our Customer Service on 10/18/and requested for the subscription to be cancelled, which we did .However we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the charge on 09/08/in the amount of $and $charged on 10/08/for the Blackcore Edge Nitric Oxide for any misunderstanding when placing the orderWe will also be issuing a refund for the charge on 09/08/in the amount of $and $charged on 10/08/for the Blackcore Edge Testosterone.Here are the refund confirmations:$Trans ID:*** dated 11/03/ $Trans ID:*** dated 11/03/$Trans ID:*** dated 11/03/$Trans ID:*** dated 11/03/Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

Tell us why hereAs previously mentioned customer ordered our product the testosterone on a day trial basis back on 10/18/and paid the shipping and handling fee of $4.95.The trial expired on 11/01/and due to the fact that the customer didn’t cancel they were charged $for the original shipment.Due to no cancellation the autoship program took effect and on 12/01/the customer was charged again for a new shipment of testosteroneCustomer service issued the customer a 50% refund on 12/16/due to the misunderstanding of the order,which the customer acceptedOn 01/02/our customer service received complaint *** and issued the customer the remaining refund for the testosterone $in attempt to resolve the customer’s complaintHere are the refund confirmations:
$Trans ID:*** dated 1/02/
$Trans ID:*** dated 12/16/
Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To *** *** :
id="docs-internal-guid-065cd43d-d8e2-ea73-069c-53bca4d2d9e5">Thank you for mediating this consumer complaint from our customer, Case Number: ***
Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes
According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and Blackcore Edge Testosterone) on a day trial basis back on 04/17/ and paid the shipping and handling fees of $and $The trial expired on 05/01/and due to the fact that the customer didn’t cancel they were charged for the original shipments $for the Blackcore Edge Nitric Oxide and$ for the Blackcore Edge TestosteroneCustomer contacted our Customer Service on 05/02/and requested for the subscription to be cancelled, which we did .Customer also requested a refund, our Customer Service issued the customer a 35% refund on each of the products $for the Blackcore Edge Nitric Oxide and $for Blackcore Edge Testosterone which the customer accepted We feel for our customer’s concerns and do apologize for the inconvenience, thus will be issuing the remaining refunds $for the Blackcore Edge Nitric Oxide and$ for Blackcore Edge Testosterone Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To *** ***:Thank you for mediating this consumer complaint from our customer, Case Number: ***Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our
customers have to affirm and acknowledge the terms & conditions for our auto ship program by marking the T&C check-boxes.According to our records, customer ordered our products (the Blackcore Edge Nitric Oxide and the Blackcore Edge Testosterone) on a day trial basis back on 07/27/and paid the shipping and handling fees of $and $The trial expired on 08/10/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 08/10/$for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge TestosteroneDue to no cancellation the autoship program took effectThe following month, on 09/10/the customer was charged again for both products in the amount of $for the Blackcore Edge Nitric Oxide, $for the Blackcore Edge Testosterone, and shipped out two more productsCustomer had contacted our Customer Service on 09/13/and requested for the subscription to be cancelledWe immediately granted the request and cancelled the account.Customer then requested a refund.Our Customer Service had issued a full refund of $for the Blackcore Edge Nitric Oxide and a full refund of $for the Blackcore Edge Testosterone charged on 09/10/which the customer accepted.However we feel our customers concerns and do apologize for the inconvenience, thus we will be providing the full refund of $for the Blackcore Edge Nitric Oxide and $for the Blackcore Edge Testosterone charged on 08/10/Here are the refund confirmations:$Trans ID:*** dated 10/20/ $Trans ID:*** dated 10/20/2016.Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions