Egate

December 4, [redacted] Revdex.com of Central Indiana NDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

October 6, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under theStudent Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms*** directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I have tried calling the school and spoke with many representatives and supervisors who were unable to or unwilling to resolve this issue I have written letters to officially dispute the balance the online division repeatedly I have attached one of the letters I have mailed directly to the office with no response Additionally I told the representative I wanted to file an official complaint with the Revdex.com she stated "You can do that if that is what you want to do" without any information on filing a complaint through the school The representatives have told me repeatedly that they can only go by information inputted by the person I spoke with on the phone If that is the case it means it excludes anything I actually said or any input from my perspective With the investigation being one-sided it creates a platform for a person filing a complaint to be dismissed without any real investigation After all they can only use what their representatives type in the computer which is the equivalent of only one side being heard in a court of law.The resolution is not resolved I was told by MsR [redacted] she would call me today (8/19/2015) after she spoke with Dawn P*** She failed to call me back.A balance occurred to my account two tears after I had stop taking classes The balance incurring while I was not attending for a class I could not take two years after the fact in and of itself cause for removal of the balance and a release of my transcript Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.]On 03/02/2016, I (***) was contacted by Page W [redacted] (ITT-Tech HQ) to discuss what had happened Page and I left the conversation without a solution but direction on what should happen moving forward We are to coordinate with a Christy R [redacted] (PH: 260-497-or EM: clr***@itt-tech.edu) to obtain the information that we originally requested before we were verbally abused by David M*** All email correspondences are to be CC'ed to Page W [redacted] (EM: EW***@itt-tech.edu) We will update everyone once Paige and I have come to a solution.This whole situation could have been avoided, if: 1) we had received the correct information vsbeing jockeyed around from one location to another; and 2) David M [redacted] had not forced himself on to and interrupted a conference call with an unprofessional tone and attitude to try and belittle, demean, abuse and control the conversation with the parent of [redacted] If David M***'s unprofessional attitude represents ITT-Tech's way of treating their students and parents then this issue will never be resolved but in a Civil setting.In this complaint, we have provided ITT-Tech with a solution to this problem We are awaiting Paige's response.Regards, [redacted] CC: [redacted] CC: [redacted] ***

July 14, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel [redacted] Student Relations SpecialistITT Educational Services, Inc

February 29, [redacted] Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Paige W***Student Relations SpecialistITT Educational Services, Inc

August 21, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.This is a typical corporate response to a specific issue! Let's say a lot of big words, and use a lot of sincerity then throw out the student agreement policy? Is it the same one I signed in 2008? What changes have been made since then? I have not reviewed the new policy, so how can I know what is in it or if I agree to the present terms? Furthermore, I'm not a student, I'm a graduate of a for profit collegeThe Revdex.com is where you take complaints of un-fair business practicesSecondly, I have been waiting for someone to contact me from ITT Tech for the last some odd hoursNo one had any problem contacting a collection agency about fraudulent charges, but contacting the individual, well that must be against policyI will continue to pursue this matter however I see fitITT misrepresented my financial paperwork, or didn't disclose the issue to me at the time of my graduation, nor was I contacted within days which is highlighted in Fair Debt Collections Practices ActAfter speaking with the collection agency, they informed me that ITT would settle, yes I said settle for 65% or $I figure that they could settle for far less, like let's say $considering no one told me I owed any additional money, I have never received any documentation proving I owe any money and finally, four years after I graduate? Just does not sit well.Regards, [redacted]

August 19, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ( [redacted] ) ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms*** directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I was told I would be contacted and we could resolve this issueI never was contacted and tried calling several times and have left several messages to Erway Brandt the guy who is supposed to be resolving this issue Regards, [redacted]

March 3, [redacted] Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204-Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by the father of our graduate, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaintIn furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, Paige W [redacted] Student Relations Specialist ITT Educational Services, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Because I have not got any help from them in any way off getting off from school The only thing that they help me was for a few months after a got off from school but they only send email to were we could applied and all the jobs required more education that what they offered Beside I have moved to vegas about two years ago and I tried to get help from the campus back here and they never help me Recently I also call the campus in Omaha asking for a transcripts of my grades and specified to them to send me one were it shows at least the name off the school and it does not show it so the jobs that ask for transcripts does not accept them because the transcripts they send are like if my self have done them in my computer and just print them Attach is the transcripts they send I am asking for refund because this education has not help me in any thing just to have a big debt on my shoulders that I can repay back Regards, [redacted]

February 9, [redacted] Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204-Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaintIn furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

July 22, 2015 [redacted] BBB of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear Ms. [redacted] :We sincerely appreciate the RevDex.com notifying us of the complaint received in your office by our graduate, [redacted] ***. As a... postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr. *** directly to resolve the referred complaint or other problem within our established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc.

August 18, 2015*** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number ***Dear Ms***:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, ***
***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms*** directly to resolve the referred complaint or other problem within our established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

December 14, 2015***
***Revdex.com
of Central Indiana
NDelaware Street #2020Indianapolis,
IN 46204-2599Re:
Complaint ID Number ***Dear
Ms***:We
sincerely appreciate the Revdex.com notifying us of the complaint
received in your office by
our former student, *** ***As a postsecondary educational institution committed to customer
satisfaction as a core principle, we strive to afford full consideration to and
promptly address any concerns with our programs, facilities or other services.Significantly,
the ITT Technical Institutes have adopted an official Student
Complaint/Grievance Procedure that is intended to provide a formal framework
within which student complaints may be resolved. At the time of
enrollment, each student signs an acknowledgement indicating that the student
has read and understands his or her rights and responsibilities under the Student
Complaint/Grievance Procedure, and expressly understands that he or she should
use that procedure if the student has a complaint.In
furtherance of ensuring the effective implementation and maintenance of our
approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our
established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

August 12, 2015Julie PotterRevdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number ***Dear MsPotter:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student,
*** ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under theStudent Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms*** directly to resolve the referred complaint or other problem within our established process. Respectfully,*** ***Student Relations SpecialistITT Educational Services, Inc

September 30, 2015*** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number ***Dear Ms***:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our student, *** ***
As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms*** directly to resolve the referred complaint or other problem within our established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc