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November 10, 2015***
***Revdex.com
of Central Indiana
NDelaware Street #2020Indianapolis,
IN 46204-2599Re:
Complaint ID Number ***Dear
Ms***:We
sincerely appreciate the Revdex.com notifying us of the complaint
received in your office by
our former student, *** ***As a postsecondary educational institution committed to customer
satisfaction as a core principle, we strive to afford full consideration to and
promptly address any concerns with our programs, facilities or other services.Significantly,
the ITT Technical Institutes have adopted an official Student
Complaint/Grievance Procedure that is intended to provide a formal framework
within which student complaints may be resolved. At the time of
enrollment, each student signs an acknowledgement indicating that the student
has read and understands his or her rights and responsibilities under the Student
Complaint/Grievance Procedure, and expressly understands that he or she should
use that procedure if the student has a complaint.In
furtherance of ensuring the effective implementation and maintenance of our
approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our
established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

June 30, 2015*** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599 Re: Complaint ID Number ***Dear Ms***: We sincerely appreciate the Revdex.com notifying us of the
complaintreceived in your office by our student, *** *** ***As a postsecondaryeducational institution committed to customer satisfaction as a core principle,we strive to afford full consideration to and promptly address any concernswith our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal frameworkwithin which student complaints may be resolved. At the time of enrollment, each student signsan acknowledgement indicating that the student has read and understands his orher rights and responsibilities under the Student Complaint/GrievanceProcedure, and expressly understands that he or she should use that procedureif the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of ourapproved Student Complaint/Grievance Procedure, we will contact Ms***directly to resolve the referred complaint or other problem within ourestablished process. Respectfully,Jane *** ***Student Relations Supervisor

June 7, *** *** Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Re: Complaint ID Number [***] Dear Ms***: We sincerely appreciate the Revdex.com notifying us of the complaint
received in your office by the prospective student, *** ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint We will resolve the referred complaint or other problem within our established process. Respectfully, Jane L*** ***Student Relations SupervisorITT Educational Services, IncNorth Meridian StreetCarmel, IN 46032-1404Phone 317-706-9340Fax 317-706-

What I would like for Revdex.com to do in regards to my complaint is assist me with what I need to do about my enormous amount of student loans because due to the fact that ITT is possibly overcharging students for tuition I've been tricked out of my money and I still don't have a job in my fieldI would
also like to seek legal advice to get this resolved

August 5, 2015*** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number ***Dear Ms***:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by *** ***As a postsecondary
educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.We have instructed the Hialeah, FL school to place Mr*** on their Do Not Call list, and we have also placed him on the Do Not Call list at our Corporate Headquarters. If Mr. *** continues to receive any further calls, he should contact the Hialeah campus director, Susan J***s, at ***.Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that their reply is not a resolution at all It is merely an acknowledgement that they received my complaint. I cannot verify the public relations state about customer satisfaction I have been talking to them since Decabout taking legal action Their financial officer said it did not matter when I started they were going to charge me for one full course I also do not know if they had a form to sign five years ago with my agreeing to work within their frame work for any disputes Why is it that it has taken over five years to mention that idea?My lawyer contact told me that applying for triple damages would be appropriate in this case of contract law as they have acted it bad faith They have done nothing to resolve this issue except supplying the documentation I asked for occasionally over the period of five years My lawyer friend did not proceed as I had hoped She just gave it back to me with a few hints every few years I have not had the money to even file a small claim.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me As long as it's addressed and not ignored if ignored I will files more complaints until this is resolved!
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis is not an actual responseI am not using their internal complaint process so I can continue to be lied too, especially now that I have read the department of Justice has started an investigation for the same thing I have problems with
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

October 6, 2015*** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number ***Dear *** ***We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, *** ***As
a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services. Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved. At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms. *** directly to resolve the referred complaint or other problem within our established process. Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc

July 22, 2015[redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN  46204-2599Re:Complaint ID Number [redacted]Dear Ms. [redacted]:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, [redacted]. As a...

postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved.  At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr. [redacted] directly to resolve the referred complaint or other problem within our established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  I have tried calling the school and spoke with many representatives and supervisors who were unable to or unwilling to resolve this issue.  I have written letters to officially dispute the balance the online division repeatedly.  I have attached one of the letters I have mailed directly to the office with no response.  Additionally I told the representative I wanted to file an official complaint with the Revdex.com she stated "You can do that if that is what you want to do" without any information on filing a complaint through the school.  The representatives have told me repeatedly that they can only go by information inputted by the person I spoke with on the phone.  If that is the case it means it excludes anything I actually said or any input from my perspective.  With the investigation being one-sided it creates a platform for a person filing a complaint to be dismissed without any real investigation.  After all they can only use what their representatives type in the computer which is the equivalent of only one side being heard in a court of law.The resolution is not resolved.  I was told by Ms. R[redacted] she would call me today (8/19/2015) after she spoke with Dawn P[redacted].  She failed to call me back.A balance occurred to my account two tears after I had stop taking classes.  The balance incurring while I was not attending for a class I could not take two years after the fact in and of itself cause for removal of the balance and a release of my transcript.
Regards,
[redacted]

October 14, 2015[redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN  46204-2599Re: Complaint ID Number [redacted]Dear Ms. [redacted]:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, Randi...

[redacted]. As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved.  At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms. [redacted] directly to resolve the referred complaint or other problem within our established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution could be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

December 16, 2015[redacted]
[redacted]Revdex.com
of Central Indiana151
N. Delaware Street #2020Indianapolis,
IN  46204-2599Re:
     Complaint ID Number [redacted]Dear
Ms. [redacted]:We
sincerely appreciate the Revdex.com notifying us of the complaint
received in your office by...

our former student, [redacted]. As a postsecondary educational institution committed to customer
satisfaction as a core principle, we strive to afford full consideration to and
promptly address any concerns with our programs, facilities or other services.Significantly,
the ITT Technical Institutes have adopted an official Student
Complaint/Grievance Procedure that is intended to provide a formal framework
within which student complaints may be resolved.  At the time of
enrollment, each student signs an acknowledgement indicating that the student
has read and understands his or her rights and responsibilities under the Student
Complaint/Grievance Procedure, and expressly understands that he or she should
use that procedure if the student has a complaint.In
furtherance of ensuring the effective implementation and maintenance of our
approved Student Complaint/Grievance Procedure, we will contact Ms. [redacted] directly to resolve the referred complaint or other problem within our
established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.

August 21, 2015[redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN  46204-2599Re: Complaint ID Number [redacted]Dear Ms. [redacted]:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted]...

[redacted]. As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved.  At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms. [redacted] directly to resolve the referred complaint or other problem within our established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.

June 30, 2015 [redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis,  IN  46204-2599Re:      Complaint ID Number [redacted]Dear Ms. [redacted]:We sincerely appreciate the Revdex.com notifying us of the complaintreceived in your office by...

our student, [redacted]. As a postsecondaryeducational institution committed to customer satisfaction as a core principle,we strive to afford full consideration to and promptly address any concernswith our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official StudentComplaint/Grievance Procedure that is intended to provide a formal frameworkwithin which student complaints may be resolved.  At the time of enrollment, each student signsan acknowledgement indicating that the student has read and understands his orher rights and responsibilities under the Student Complaint/GrievanceProcedure, and expressly understands that he or she should use that procedureif the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of ourapproved Student Complaint/Grievance Procedure, we will contact Ms. Floresdirectly to resolve the referred complaint or other problem within ourestablished process.  Respectfully,Jane [redacted]Student Relations Supervisor

January 5, 2016 [redacted] Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN  46204-2599 Re:      Complaint ID Number [redacted] Dear Ms. [redacted]: We sincerely appreciate the Revdex.com notifying us of the complaint received in your office...

by our former student, [redacted]. As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services. Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved.  At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint. In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr. [redacted] directly to resolve the referred complaint or other problem within our established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

September 30, 2015[redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN  46204-2599Re: Complaint ID Number [redacted]Dear Ms. [redacted]:We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted]...

[redacted]. As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved.  At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr. [redacted] directly to resolve the referred complaint or other problem within our established process.  Respectfully,Shantel H[redacted]Student Relations SpecialistITT Educational Services, Inc.