Energizer Battery Co

Complaint: [redacted] I am rejecting this response because: I sent everything I was told over the phone and its okay bc my lawyer is going to file a lawsuit Sincerely, [redacted]

Energizer restates this consumer has NOT supplied the information requiredNo further action will be taken on this matter until the consumer submits the required information Energizer strives to maintain the highest level of product quality and is concerned with any report of damage or complaints with our products Without the opportunity to inspect and test the particular item that is the basis of the consumer's report, it is impossible to determine the cause of the problemEnergizer has attempted to collect information from this consumer regarding purchase location, proof of sale, and/or registration for the product in this complaint The consumer has not provided any of the information requested by the company Further, the consumer has hung up on calls from Energizer representatives attempting to gather the information required to help resolve this case Energizer is willing to review the required information once provided by the consumer and attempt to resolve the case at that point in time

Case [redacted] This consumer did contact our call center as was sent $in coupons as compensation Please close this case

I have received the $check from Energizer today I would like to request the complaint be closed

Energizer encourages all consumers who experience problems with its products to contact our Customer Support hotline at [redacted] or go to [redacted] / This is the fastest manner to resolve a complaint

The Energizer Call Center does not handle this promotion or consumer fulfillment Promotional Contact, Terms and conditions are found here: http://www.energizer.com/holiday-promotions The promotional agency reviewed the receipt images submitted by [redacted] and found that the she was submitting partial images to the program These images have been invalidated as “Incomplete Receipt” and The abbreviated and full rules state “Receipt must clearly show purchase amount, date, time & location, and product(s) purchased, and may be used one time only.”

12/07/2017: Mediator sent [redacted] email requesting refund or replacement for consumer.12/07/2017: I was incorrect, this light is now licensed manufactured Email the consumer to contact [redacted] via [redacted] or call [redacted] She can call Energizer back if there are additional issues

The Energizer Call Center does not handle this promotion or consumer fulfillment Promotional Contact, Terms and conditions are found here: http://www.energizer.com/holiday-promotionsThe Energizer Call Center can provide a $coupon instead of the gift cardThe Call Center does not have the ability to issue Gift Cards or facilitate additional promotional interactionGift cards must meet the terms and conditions referenced at the above connection

Complaint: ***
I am rejecting this response because:Three weeks to address a DOA product is ridiculous.
Sincerely,
*** ***

Revdex.com - please remove the misspelled Energizer colleague's name and phone number from your external siteEnergizer strives to maintain the highest level of product quality and safety, and is concerned about any report of damage or injury associated with our products Energizer encourages all
consumers who experience problems with its products to contact our Customer Support hotline at *** or go to *** **Consumers who contact Energizer will receive assistance in resolving their complaints This consumer case was settled on July 11th

Complaint: ***
I am rejecting this response because:
I sent more pictures with my
paintball gun and the battery everytime I called I got the same guy but his names alwayed changed I asked to talk to a manger alot of times but they seemed to never be around I sent over more pictures I would like a call not a email
Sincerely,
*** ***

Energizer strives to maintain the highest level of product quality and safety, and is concerned about any report of damage or injury associated with our products. Without the opportunity to inspect and test the particular item that is the basis of the consumer’s report, it is difficult
to determine the cause of the problem. It appears the product is not operating as designed based on the information provided by the consumer. Thus, Energizer is willing to send coupons towards a new replacement product. Please have the consumer contact the consumer service center again and reference his case *** to receive the offer

Energizer will send this consumer a $check

His evidence was reviewed by our technical team a second time and denied. Energizer is not able to compensate based on the information provided

Energizer strives to maintain the highest level of product quality and is concerned with any report of damage or complaints with our products. Without the opportunity to inspect and test the particular item that is the basis of the consumer's report, it is impossible to determine the cause of
the problemEnergizer has attempted to collect information from this consumer regarding purchase location, proof of sale, and/or registration for the product in this complaint. The consumer has not provided any of the information requested by the company. Further, the consumer has hung up on calls from Energizer representatives attempting to gather the information required to help resolve this case. Energizer is willing to review the required information once provided by the consumer and attempt to resolve the case at that point in time

I am sorry but the call center does not manage this promotion and does not have any information regarding fulfillment. Egift card will be sent to the consumer according to the terms and conditions. Promotion information can be found at www.energizer.com/holiday-promotions. This consumer can contact the promotional agency for registration and fulfillment as follows:Text: *** to ***Web: ***.energizer.come-mail: ***@energizer.comPromotion ends 4/30/

Energizer does not have any information from this consumer. Promotion information can be found at www.energizer.com/holiday-promotions. This consumer can contact the promotional agency for registration and fulfillment as follows:Text: *** to ***Web: ***.energizer.come-mail:
***@energizer.comPromotion ends 4/30/

The consumer case has been updated and the consumer will be notified that Energizer no longer manufactures this flashlight

I've received a few Revdex.com notificationsWill be in touch next week to resolve them all
Regards,
***

Complaint: ***
I am rejecting this response because:
This issue is not resolvedI have emailed as suggestedWe will see the response if any
Sincerely,
*** ***