Environmental Safety International

The guarantee stipulates that you mail in a copy of your pump-out and return the unused portion to the company and we refund your postage and your purchase price of the product, but since you used all of the product we will refund your purchase price today, it will mailed out 05-01-

We are not making the calls...... Thank you,EPI

Complaint: [redacted] I am rejecting this response because The company is not being truthfulThe company said they do not send return labelsThe Better Business and the FCC said I did not need to do anything, not even send the product back, and there would be no charge to me Regards, [redacted]

They ordered the product over a year ago, they are a re-ordering customer as well, we refund the purchase price of the product it is sent in writing and is the first thing seen when they open the boxthey mailed in a copy of the pump-out on 3-15-and have to return the unused portion of the product and once that is returned we will refund the purchase price plus there shipping charges for the return of the product

Mr [redacted] ordered the product 08-14-2017, the shipping depthas the tape ready to play, he has been ordering from us since We called several times to play the tape to no avail and he voice mail is full as wellMr [redacted] was told he can return the product and his account would be clearedThe company has no lawsuits at all