Epic Male

I signed up for one free sample and the vendor charged me the full price of the product and enrolled me in a subscription service.
The vendor claims I made a purchase on 11/27/2017 at 12:27 am from the US. Order ID XXXXXX in the amount of $95.13. In reality I was in Vienna, Austria about to board a plane to the US on that date at that time. Clearly, their financial records are fraudulent.

I admit that I used my credit card to pay for shipping and handling for a free sample. However, the vendor did not send a free sample, but charged me full price and enrolled me in a subscription service. I emailed and called them on multiple occasions but got no response of any kind. After that, I disputed the charges with my credit card company, but the vendor lied, and said I ordered the product and enrolled in the subscription service. I am still trying to resolve the issue with Credit One Bank.

The vendor claims I had to click a button to accept their terms and conditions, but this is simply not true. There was no such button.

I did not notice the fraudulent charges on my credit card until my December statement. Then I saw a second charge for the same amount. Both charges are disputed.

"Free" sample now being charged 89.13 and 95.13 and company refuses to cancel!
Ordered "free" sample and paid the shipping charges of 5.95 and 6.95 on March 5, 2018. Today, March 16 my bank account shows charges of 89.13 and 95.13. Called company to complain and ask for cancellation and refund. Was told they are the charges for the "free" sample after 14 days! Ridiculous! Told them again to cancel, that we ordered the free sample and don't want the product. Company refused! Told them I was reporting them to Revdex.com for false advertising and also informed my bank. This is deceptive and predatory advertising and needs to be stopped.

Contacted customer service then followed steps for return of product for a refund....refund was never sent
Original account #'s XXXXXX and XXXXXX..My bank recommended I cancel my card used in transaction..called company on 11-14-17 Sam was told a refund would be made in check form..11-23-17 returned unopened product..12-19-17 spoke to Kenny then Kevin and referred to Sabier..told to go to [email protected] contacted them on 12-1-17 and 12-7-17..info dates from my bank are: date 10-16-17 ....amounts $71.35 and $57.93...transaction descriptions EPC*EPICNUTRASKIN 844-639-4715 FL 442748 and WWW.EPICNUTRALASH.CO 844-639-4715 FL

I sent in for a trial product. I received the product and another product I did not ask for. I returned both products, and did not receive my refund
After not receiving my refund for 2 months, I began calling on a near daily basis. I was given the run-around and was told that I would be called back and never was called back. Finally a supervisor got on the phone and stated that my bank must have been the problem. I called the VISA card and they had no transaction of the refund. I have been swindled.

I received a trial subscription from this company and was charged over $180 and was told I agreed to the terms of service, however, there were no terms of service. I was also told I would receive a credit to my account if I returned any unused portion and have yet to see a dime credited to my account. Bogus!

The merchant charged me for subscription after free trial without my consent
I have purchased two products from them Epic Male Enhancement trial for $5.95 and Epic Prostate trial for $6.95 free trial and did not agree to subscription. I called customer service today 03/05/18 as soon as I discovered the charge few days ago, the number I called 18662134596.
The customer service agent told me he wont credit the charge until I return the free trial product which is impossible because I have started using it thinking that I paid the price for the product to use for 14 days, not aware they would sign me up for subscription without my consent. I had to call my credit card company to file a complaint and put block on the account to prevent further charges. The merchant ad did not mention that they would automatically charge me for subscription when I ordered online. The charge on my credit for the subscription was $95.13.

I accepted the free trial of their products. I returned the unused portion and they have not refunded me $183.37 as promised.
I ordered a "free trial" of their product in September of 2017 only paying shipping. During the 30 day trial I emailed their customer service to advise them I did not want any additional products sent to me. The next month I noticed two charges on my credit card for $95.13 and $89.13. After calling customer service the gentleman said I could not cancel via email I had to call. I immediately cancelled on the phone and asked to be refunded for the two unauthorized charges on my account. The rep advised me to send back the unused products and I would get a full refund. I paid $9.08 to ups back their product. I called to confirm that they received the product and I received confirmation that they did indeed receive the unused product. The rep said I would receive my refund within 5 business days. That was back in October of 2017. To this day, February, 27th, 2018, I still have not received my refund. I asked for it to be mailed to me. I have called on numerous occasions and also sent a written letter and have gotten nothing but the run around.

Returned vitamins was told I get my money refunded but it never happened they are giving me a hard time.
On October 7,2017 I ordered vitamins (order number XXXXXX). Was at the understanding that all I had to pay was shipping. I received vitamins bout 3weeks later. In November this company took 95.13 out of my account my girlfriend called them to cancel this they told her to send pills back and a refund will be issued confirmation number XXXXXX said they will send check in 7-10business days. I received nothing. She called again this time being told it will be direct deposited in 3-5 days.Still nothing have been calling them every two weeks they keep claiming the refund was deposited. I still don't have my money.

i've never ordered anthing from this company and I was bill over 95.00 plus. they had all my information and wouldnt refund my money. T
they must be international crooks that steal crdit card numbers...then refused to send back my money I alerted my crdit card company who's following up with a fraud investigation...

THESE ARE CROOK AND CRIMINALS WHO USE A ADDRESS IN FLORIDA AND A INTERNATIONAL CALL CENTER IN INDIA.

they hung up on me four times after I called to compalin I never ORDERED or RECEIVED anything from them!!

Lured me in on FREE Product to pay only for shipping Which I got charged for then 10 days later billed me for $95,13 and $89.13 for the same free products sent. This is FRAUD.

I sent the both products back and was told a refund was issued back to my credit card.they then
Re billed my account.
Order date 10/7/17 order # XXXXXX
Pure vigor for $95.13 And pure prostablend $89.13 purchased using my credit card.

After canceling in 30 day window and returning remaining product I was still charged
I ordered 1 product on 9/25/17 order # XXXXXX. Products were canceled on 10/07/17 by phone ( within the 30 day window) and I was told to return remaining product. I asked for a RO# and was told to just include the packing slip which I did on 10/11/17.On my Nov. credit card statement I was /billed for both products. After a couple of calls to Epic Male explaining I was put on hold and then after 5-6 min. I disconnected ( with todays call this has happened 4 times). On 11/17/17 I filed a dispute with my credit card company. Epic male response to Comenity Bank was I failed to cancel in 30 day window. If that was the case they would have sent me another shipment

Won't refund money after phony "subscription" was cancelled.
Like many other complaints, I ordered a trial of Epic Male Enhancement and Prostate Health products and was billed on 11/13/17 $6.95 and $4.95, respectively. Fourteen days later on 11/27/17 I noticed charges of $95.13 and $89.13, respectively.

I immediately called the company and said I did not want the product nor any recurring subscription for more items. I was told that the subscription would be terminated and if I received any additional shipment to mark it "Refused - Return to Sender". I didn't get any further shipment and expected a refund of the $95.13 and $89.13 charges. At the time of the call, I was not told about any 14-day trial period or that I had to return the original shipment in order to obtain a credit.

This company resorts to misleading advertising and business practices cheating consumers.

will not process refund for MOKEYL*SMOKEYENERGY 844-3508338 TX $89.13 and MOOSEFA*MOOSEFAXSKN 844-3708
I was charged by two companies for sample products. I called and they cancelled my subscription but refuse to give refund. I returned the unopened box but since I put "Return to Sender" I don't have tracking info and they will not acknowledge receipt of product and therefore will not process refund. They are crooks and stealing money.

This is a total scam! do not order anything even if it is free. Ordered what was stated to be a free sample. 14 days after that I received 2 charges on my card totaling $180.
Then every ten days after that I received additional 2 charges on the card for additional $180 amounts. Never received any product. When I contacted the company to challenge these charges they actually hung up on me 3 times. On my fourth call the operator stated that I would have to return the product to receive refunds. I have not received any product. At that point the operator put me on hold (figured he was going too hang up like the others), but he returned to the phone he stated that the product had been recently shipped. They refused to refund the credit card amounts, which are up to approximately $400 at this time. These people are crooks!!! ...for sure. I will save you some grief. Do not buy anything from them.

Epic Male charged me for a free Trial !
I was Charged for a product that was supposed to be free of Charge ! They sent me more product and charged me before there was time to cancel the order ! It was supposed to be a free trial.

trial order which I paid $14.95 shipping,had to cancel without obligation within 14 days, which I did.Unauthorized charge for 3 mths of $189 a mths
Reference # 266537, 266534
I initially I signed up for a trial and cancelled on the 14th day (as per instructions) I was charged 95.13 and 89.13 for two bottles of Epic Male products on my credit card which was UNAUTHORIZED . I was told to mail back the unwanted products but did not receive a refund.
Ten days later I was charged $95.13 and $89.13 for the same two bottles. When I called the first time, the representative said he would cancel the account. He would not give me an address to mail the bottles back to the company. I called back a second day and a different representative that did not speak clear English told me in order to get my money refunded, I had to mail the products back, I mailed the product back on June 12, 2017. I have spoken to several representatives verifying they did receive the product. Yet my refund has not been issued I have called weekly for the past 10 weeks only to be asked to email Jason supervisor to get a check mailed since they have tried to send a credit to my credit card but claims bank rejects credit (LIES)
The company has robbed me of a total of $374.52 I don't have their product and I don't have my refund. The company should be charged with theft.

WE signed up for samples but, then received additional shipments for $95.13 per shipment.
In addition, we do not see any improvement as
advertised.
I ordered a sample, billed on 9/28/17 for $5.95. Without ordering more product, our credit card was
charged $95.13 on 10/12/17 with product received a few days later. So far as of 11/16/17, we have not seen any improvement as advertised.
I called to cancel @5:05 PM CST today and after
repeating our zip code 4 times-he kept saying different numbers-he acted professionally agreeing to cancel further shipments. Then I asked to return a shipment. After some discussion, he said to return it to their address on the box which I will do and report the results.

The website offered a 30 day trial - the shipping confirmation stated a 14 day trial. I canceled the orders immediately and several days later received shipping confirmation. I no longer wish to do business with this company. I afraid my cancellation email is not enough.
Product_Or_Service: Herbal remedies
Order_Number: XXXXXX & XXXXXX

completely false and misleading advertising. Purposely to take advantage of senior citizens
I was solicited for a sexual aid, and hidden in the ad was a prostrate ad as well. I need neither since I have prescriptions for both. I also do not order per my Doctor's order I cannot take any order that would cause me to have to have dialysis 3 times a week. epic Male falsely solicited for a sex pill along with a prostrate drug which I did
not need but falsely advertised for free other than postage. Again I never ordered nor wanted prostrate nor sexual drugs.