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My husband and I moved out of a rental house property on 6/25/in which we had rented for yearsWe received a move-out inspection report last week asking for almost our entire security deposit (which was a full month's rent)We were charged for things that were issues as long as we have lived there, including cracked window panes and a cracked tile in the kitchenThe most unfounded charge was that the house was not cleanI personally dusted, swept, vacuumed, and wiped down all surfaces and carpets the day before moving outOur house was cleaner than when we first moved in, which we complained about initially and did not receive any compensation, yet the rental company wants to charge us $for the house not being clean, even though our lease explicitly states that we cannot be charged, unless there is excessive wear and tear, which is there none of thatI refuse to pay for things that were issues when we first moved in and for leaving the property in better condition than i

Paid $to apply to a house we were told was available to rentGot excepted for said house and was told it was ours (my boyfriend and I's) we just needed to submit proof of employmentUpon having the needed documents we were told all we needed to do was come sign the paperwork to finalize everythingAround that day a new property was posted in the area that our realtor failed to tell us aboutWe told him maybe we should check it out before making a final decisionHe told us the original house would then be put back on the market so we made it clear we did not want to lose the original houseWhen we heard from him again he said the original house was already gone and that we lost itUpon hearing this, we attempted to contact the office to get it straightened outThe company avoided our calls all dayWhen they finally got back to us they basically said it wasn't their faultNow my boyfriend and I are left without a house to move in to when we thought we were closing on one thi

I work with this company for 1/yearsI kept getting the run aroundMy credit was bad when I got with themI fixed my credit on my own which is fineI got ignored so many timesI did everything that was asked for me to still not get approveI believe they could have told me in the beginning that I didn't qualifyI would have took my money else whereI lost which is not cheap for a single momTo still be where I started sucksTheir Communication sucks and I felt because I was young they just kept blowing me off

I rented an apartment for Cleveland Property Management in Dec I decided to move Dec after having to deal with an incompetent maintenance departmentWhenever something went wrong and they came out to fix it they did not finish the job in a professional mannerI had to make several call to the company to get any resolutionI even had to resort to writing letter and almost threatening to withhold my rentWhen they did come out they dirtied my carpet and did not want to come back out to rectify the issueThey left a hole in my closet door after repairing a water leak in the below apartmentI had to ask twice for it to be repaired and take pictures in order to get them to come back outWhen I moved out I was very careful to make sure everything was in order because I wanted my full security deposit back...that did not happenThey charged me $for carpet cleaning, $for a missing towel bar that was up under the bathroom sink because it would not stay affixed t

Hello
if you have a lot of gas to waste and time and want someone to constantly lie to oh!! and want them to take your application fee from you I recommend Cleveland property Management Group, that"s what they gave me for

Never rent with this companyThey overcharge for things that you are not responsible forThey keep your deposit then try to charge you for a list of things that is not your responsibilityHorrible company to rent with

Hello
if you have a lot of gas to waste and time and want someone to constantly lie to oh!! and want them to take your application fee from you I recommend Cleveland property Management Group, that"s what they gave me for

Hello , my name is *** *** and I? rented a House with my friends in *** *** *** ***on March When we went to see the house for the inspection we noticed the house had some issues and they power didn’t work at that timeSo we actually didn’t do the inspection until we moved to the houseFirst of we didn’t have blinds so we called about that because we had a lot of mosquitoThey said they will come and fix I?tBut they never didAnd as soon as we moved to the house we got a water bill for More than One thousand dollarsI? was in shockSo I? called and they saidDONT WORRY ABOUT THATWE WILL TAKE CARE OF ITwe paid every moth for the water 75$ which included in rentMy rent was 1,224$We worked from to everydayWe can’t spend too much waterWe had two bathrooms in the house and they were always leaking until one day The roof were all wet we were so scaredWe called so many times they finally came but didn’t fix the job completeThey said they have to

My wife and I had the misfortune of having CPMG manage her condo unit They put in a pair of deadbeat tenants and when the tenants moved out at the end of the lease owing three months rent, we were told that since the tenants have moved and the lease is up, they are not responsible for anything relating to the former tenants When the furnace required service, the tenant contacted CPMG CPMG came out, charged us $to confirm that, yes, the furnace needed service Who'd a thunk it? This bunch does absolutely nothing except take your money every month Like a black hole, everything goes in, nothing comes out The only reason I gave one star is because I can't give them anything less From our experience, this company is TOTALLY worthless In an illustrated dictionary, if you looked up "*** on a bull", you would see a picture of CPMG

I rented a small home for two years in ***, Ohio My boyfriend and I were completely misled in completing the Property Condition Report at the beginning of the lease as well as by the two inspections during our occupancy We were told by the gentleman just to put down the big things, above wear and tear So that's what we did We were also not informed that all the personal property left by the owner was now our responsibility There was shelving in the garage and lamps and decorations on the walls that we made sure remained when we left because we thought that was the thing to do They weren't ours after allBecause a completely different person has conducted the final inspection, we are being held responsible for items that are clearly the result of many years of neglect on the owners part or is just wear and tear The carpet was not new and we had had it professionally cleaned and they want to charge us three times the cost to have it cleaned againIn short the final inspection was a joke and just an attempt to have us pay for items that are the landlord's responsibility There is at least one item that was listed on the original report but because it was called the green room on one report and bedroom in another they are not calling it the same room

Cleveland Property management decided to pay my wife and I about $out of a $security depositThey said the garage window was broken (it was like that when we moved in)We were charged for scotch tape removal on a windowThere were several charges for ticky-tack itemsI personally shampooed the carpet in the basement, but apparently that wasn't good enoughWe did break a window in the upstairs and we paid for it, however, days before it was fixed, they tried to go behind our backs and fix it so they could charge us more moneyI am a combat veteran who served years in the Army with yr in AfghanistanI cleaned that house to perfection because I am a responsible adultThis company constantly said we were late on payments which was a lieThey constantly lie and find ways to charge you extra moneyI honestly don't know how they have a businessThe day after we moved in they a cleaning woman walked in to clean the house as we were sleepingManagement was suppose

Beware of this companyThey will not give you your depositI have rented with this company twice and each time they found something wrong where they took all my money and then someI was even charged for things that I had nothing to do with like broken basement window and screen in basement not working, and moreIf you are looking to rent a property with the Cleveland Property Management Group, be aware that they expect you to clean everythingEven things that you had nothing to do withTheir goal is to take your deposit no matter what you do

I rented a home from this company for the last three years and after we move out they are trying to keep my whole deposit and also charge me an additional $for so called damagesI have done my research on this company and the reviews are all the same 'no one is getting their deposit back 'they are charging $to cut the grass and they are trying to charge $just to replace this dollar store carpet and there are so many other bogus charges

I engaged Cleveland Property management (2016) when I rented my condominium in ClevelandThey were able to find a tenant and rent was paid accordinglyWhen the lease ended I engaged Cleveland Property management to rent or sell the property (9/2017) More than a month passed after the tenant vacated the property without any contact from them (10/15/2017)Despite multiple emails, I was never contacted regarding future plans for the propertyI did receive an email regarding the move-out checklist for my former tenant but I did not receive any response to my reply
I did phone the office directly and left a message with the secretary detailing my concerns and asking for my keys, garage door openers and key fobs to be returnedShe told me I would receive a phone call within two daysI did not receive a response for over weeks The keys were finally mailed to me months later, but I did not receive the garage door opener or the key fobs After numerous phone calls and emails I fi

My husband and I moved out of a rental house property on 6/25/in which we had rented for yearsWe received a move-out inspection report last week asking for almost our entire security deposit (which was a full month's rent)We were charged for things that were issues as long as we have lived there, including cracked window panes and a cracked tile in the kitchenThe most unfounded charge was that the house was not cleanI personally dusted, swept, vacuumed, and wiped down all surfaces and carpets the day before moving outOur house was cleaner than when we first moved in, which we complained about initially and did not receive any compensation, yet the rental company wants to charge us $for the house not being clean, even though our lease explicitly states that we cannot be charged, unless there is excessive wear and tear, which is there none of thatI refuse to pay for things that were issues when we first moved in and for leaving the property in better condition than i

I rented a home from this company for the last three years and after we move out they are trying to keep my whole deposit and also charge me an additional $for so called damagesI have done my research on this company and the reviews are all the same 'no one is getting their deposit back 'they are charging $to cut the grass and they are trying to charge $just to replace this dollar store carpet and there are so many other bogus charges

I engaged Cleveland Property management (2016) when I rented my condominium in ClevelandThey were able to find a tenant and rent was paid accordinglyWhen the lease ended I engaged Cleveland Property management to rent or sell the property (9/2017) More than a month passed after the tenant vacated the property without any contact from them (10/15/2017)Despite multiple emails, I was never contacted regarding future plans for the propertyI did receive an email regarding the move-out checklist for my former tenant but I did not receive any response to my reply
I did phone the office directly and left a message with the secretary detailing my concerns and asking for my keys, garage door openers and key fobs to be returnedShe told me I would receive a phone call within two daysI did not receive a response for over weeks The keys were finally mailed to me months later, but I did not receive the garage door opener or the key fobs After numerous phone calls and emails I fi

Cleveland Property management decided to pay my wife and I about $out of a $security depositThey said the garage window was broken (it was like that when we moved in)We were charged for scotch tape removal on a windowThere were several charges for ticky-tack itemsI personally shampooed the carpet in the basement, but apparently that wasn't good enoughWe did break a window in the upstairs and we paid for it, however, days before it was fixed, they tried to go behind our backs and fix it so they could charge us more moneyI am a combat veteran who served years in the Army with yr in AfghanistanI cleaned that house to perfection because I am a responsible adultThis company constantly said we were late on payments which was a lieThey constantly lie and find ways to charge you extra moneyI honestly don't know how they have a businessThe day after we moved in they a cleaning woman walked in to clean the house as we were sleepingManagement was suppose

My wife and I rented a property from Cleveland property management in Aug and recently moved out Aug We lived there for yearsWhen we moved in we did some cleaning of the house, wiping out cabinets, drawers, counters etcThere were appliances in the property, but they were in terrible condition so we asked for them to be removed and purchased our ownWe had to do an extinsive cleaning behind all of the old appliancesWe did clean up leaves and also asked for some bushes to be removed because they were deadUpon our moving out of the property we cleaned the houseWe cleaned and vacuumed the carpets, cleaned the bathroom, cut the grass cleaned up leaves and cleaned the whole houseWe asked if we could be present when they did their walk through, and was told we were not allowed to be present at the time of the inspectionAfter a few weeks on September 15th I called the office to see if they had finished their inspectionThey sent me an email, and I was very shocke

Beware of this companyThey will not give you your depositI have rented with this company twice and each time they found something wrong where they took all my money and then someI was even charged for things that I had nothing to do with like broken basement window and screen in basement not working, and moreIf you are looking to rent a property with the Cleveland Property Management Group, be aware that they expect you to clean everythingEven things that you had nothing to do withTheir goal is to take your deposit no matter what you do