Family Glass

Hello , my name is *** *** and I? rented a House with my friends in *** *** *** ***on March When we went to see the house for the inspection we noticed the house had some issues and they power didn’t work at that timeSo we actually didn’t do the inspection until we moved to the houseFirst of we didn’t have blinds so we called about that because we had a lot of mosquitoThey said they will come and fix I?tBut they never didAnd as soon as we moved to the house we got a water bill for More than One thousand dollarsI? was in shockSo I? called and they saidDONT WORRY ABOUT THATWE WILL TAKE CARE OF ITwe paid every moth for the water 75$ which included in rentMy rent was 1,224$We worked from to everydayWe can’t spend too much waterWe had two bathrooms in the house and they were always leaking until one day The roof were all wet we were so scaredWe called so many times they finally came but didn’t fix the job completeThey said they have to

This is a miserable company to deal with Repairs often take weeks at a timeThey don't return calls in a timely mannerCustomer service is extremely poor!

DO NOT RENT FROM THIS COMPANY!!!!! when you need repairs they are not addressed promptly the staff are not customer friendlyWhen addressing issues you may be having they tend to get smart at the mouthYou must first know CPMG are hired by the home owner so repair issues must be approved by the owner before the maintenance can be completedI recommend you look elsewhere for a rental property

I work with this company for 1/yearsI kept getting the run aroundMy credit was bad when I got with themI fixed my credit on my own which is fineI got ignored so many timesI did everything that was asked for me to still not get approveI believe they could have told me in the beginning that I didn't qualifyI would have took my money else whereI lost which is not cheap for a single momTo still be where I started sucksTheir Communication sucks and I felt because I was young they just kept blowing me off

We have had more issues with both of the property management companies handling this property (*** *** and Cleveland Property Managers), in the past two and a half months of our residency, than we have ever experienced in the past
We, the tenants, have made, and have copies of, numerous correspondence attempts over the past few months (since move in), requesting several issues be resolvedSome of the issues are as follows:
Provide us, the tenant, with the link to make the monthly rent payments on time (the first of the month), which has not been provided timely as of yetCPM has now charged late fees for rent that was already received (receipts can be provided)
No one has seemed to be able to address any of our concerns, complaints, requests, or even provided us with documentation and statuses of refunds, that have been requested on numerous occasionsRequests include the following:
aCertificate of occupancy that we require to enroll our children in school
b

I rented a small home for two years in ***, Ohio My boyfriend and I were completely misled in completing the Property Condition Report at the beginning of the lease as well as by the two inspections during our occupancy We were told by the gentleman just to put down the big things, above wear and tear So that's what we did We were also not informed that all the personal property left by the owner was now our responsibility There was shelving in the garage and lamps and decorations on the walls that we made sure remained when we left because we thought that was the thing to do They weren't ours after allBecause a completely different person has conducted the final inspection, we are being held responsible for items that are clearly the result of many years of neglect on the owners part or is just wear and tear The carpet was not new and we had had it professionally cleaned and they want to charge us three times the cost to have it cleaned againIn short the final inspection was a joke and just an attempt to have us pay for items that are the landlord's responsibility There is at least one item that was listed on the original report but because it was called the green room on one report and bedroom in another they are not calling it the same room

This management company is TERRIBLE! They are very unorganized and they do not respond to you or your requests in a timely mannerYou have to constantly follow up with them to see when they are coming to fix the problemI would not recommend them to anyone!