Fantastic Sam's

Estes Roofing is the bestFrom the time I called for an estimate until they cleaned up and left was daysThat was with them handling everythingThey dealt with the insurance company for meGetting a new roof has never been so easy

Response:
Customer came back to SalonWe offered to tone her hair to her preference at NO COSTCustomer refused recommended ServiceCustomer was refunded full- Service amount on 7/16/

I had the same issueThe only reason I used this company was because of my Warranty Company who I am not happy with eitherI submit the first work order, tech comes and tries to do the job in dollar value which is ok but I think they should test and confirm that the AC is working, not just check if AC is started or notWe live in AZ and our house temp during day and night too its over I called warranty back to place the recall order but no one showed up that daySo I called again the next day saying I placed a recall work order yesterday but no one showed upThey said they will send someone again, and no one has shown up yetThey dont place the parts order right awayI also spoke to the owner John no helpWould not recommend to anyone

Complaint: ***
I am rejecting this response because:This is a lie
The service was $and I was refunded $ They also did not offer to fix my hair, they told me they could make it "tolerable" for me Partial refund was only provided after weeks of calling corporate center
Regards,
*** ***

Overall great workers, any problems were addressed right awayWe found them to be good to work with and would gladly use them again if needed

Our corporate office have terminated this for deal over a 1/years. We decided to go on with the program (our salon only) to accomodate some individuals that were close to the end to receive their free service. *** *** is not a regular client. She comes probably
every 6-months. We have over 3,clients and cannot call every one of them. We have posted back in November, a sign that as of April 1, we would not be able to take those cards anymore. This should have given people enough time to become familiar. Because she only comes 6-months, she missed out on the notice. She really should come in every 2-months in which case she would have known. I cannot refund her for the past service(s) she received. She could have declined to be serviced knowing our policy ( which is typed in yellow paper as soon as you come in, in front of our register.)As for her coming in and being afraid that we would retaliate. This bothers me, as we all here consider ourselves professionals. ***, our stylist who served her, is kind and very professional I am very sure she had the best service possible If you have any additional questions, my cell number is ###-###-####. Thank you in advance for your attention to this matter