Feddick Window & Door Corp. of Tucson

Dear [redacted] : Thank you for your inquiry received on 9/06/2016.On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his/her concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his/her concerns On behalf of Dominion Dental, we regret that the consumer’s interaction with our Member Services Department did not meet his/her expectations.Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext*** or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

Dear [redacted] : Thank you for your inquiry received on 8/31/ On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his concerns On behalf of Dominion Dental, we regret that the consumer’s disappointment Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext [redacted] or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

The Revdex.com KSt., NW, 10th Floor Washington, DC Re: ID# [redacted] Dear [redacted] : Thank you for your inquiry received on 10/28/ On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address her concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve her concerns On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet her expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

Dear [redacted] : Thank you for your inquiry received on [redacted] On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address her concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve her concerns On behalf of Dominion Dental, we regret that the consumer’s interaction with our Member Services Department did not meet her expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

Tel Thank you for your inquiry received on 3/06/ On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his concernsOn behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted] @dominionnational.com Sincerely, Carey W***Senior Manager of Quality and Appeals We Work For Your Benefit l us why here

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I received a letter in yesterday's mail stating that the account has been corrected to reflect an effective date of 1/2/Hopefully the issue will not recur with next year's renewal Regards, [redacted]

Dear [redacted] : Thank you for your inquiry received on 6/7/ On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and respond directly to the consumer resolve his concerns On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Senior Manager of Quality and Appeals We Work For Your Benefit

Dear [redacted] : Thank you for your inquiry received on 6/6/2017. On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality... of our service. Our Grievance and Appeals Department will research the consumer complaint and respond directly to the consumer to resolve his concerns. On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers. If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or [redacted] @dominionnational.com . Sincerely, Carey W [redacted] Senior Manager of Quality and Appeals We Work For Your Benefit

The Revdex.comKSt., NW, 10th FloorWashington, DC Re: ID# [redacted] Dear [redacted] : Thank you for your inquiry received on 06/21/ On behalf of Dominion Dental Services, Inc., we thank you for your interest with this consumer’s inquiry Our Grievance and Appeals Department will research the consumer’s complaint and reach out directly to resolve his concernsIf we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext [redacted] or [redacted] @dominiondental.com Sincerely, Carey W***Manager of Grievances and Appeals We Work For Your Benefit

Dear Ms. [redacted] : Thank you for your inquiry received on 2/26/2016. On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the opportunity to address his concerns; Member feedback is essential for maintaining and improving the... quality of our service. Our Grievance and Appeals Department researched the Member’s complaint and will reach out to the Member directly to resolve his concerns. On behalf of Dominion Dental, we regret that the Member’s interaction with our Member Services Department did not meet his expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members. If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext. 3052 or [redacted] . Sincerely, Carey W***Manager of Grievances and Appeals We Work For Your Benefit

The Revdex.com KSt., NW, 10th Floor Washington, DC Re: ID# [redacted] Dear [redacted] : Thank you for your inquiry received on 10/12/ On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his concerns On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at [redacted] or [redacted] @dominionnational.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

The Revdex.com KSt., NW, 10th Floor Washington, DC Re: ID# [redacted] Dear [redacted] : Thank you for your inquiry received on 04/18/ On behalf of Dominion Dental Services, Inc., we thank you for your interest with our Member’s complaint and giving us the opportunity to address her concerns; Member feedback is essential for maintaining and improving the quality of our service Our Grievance and Appeals Department researched the Member’s complaint and will reach out to the Member directly to resolve her concerns On behalf of Dominion Dental, we regret that the Member’s service experience did not meet her expectations Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to our members If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext*** or [redacted] @dominiondental.com Sincerely, Carey W [redacted] Manager of Grievances and Appeals We Work For Your Benefit

Thank you for your inquiry received on 3/07/2017. On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his concerns; consumer feedback is essential for maintaining and improving the quality of our service.
Our Grievance and Appeals Department will research the consumer complaint and reach respond directly to resolve his concerns On behalf of Dominion, we regret that the consumer’s interaction with our Member Services Department did not meet his expectations. Providing excellent customer service is one of our most important values, and our goal is to always extend quality service to consumers. If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### or ***@dominionnational.com Sincerely, Carey W*** Senior Manager of Quality and Appeals We Work For Your Benefit

January 13,
*** ***
The Revdex.com
KSt., NW, 10th Floor
Washington, DC
Re: ID#***
Dear *** ***:
Thank you for your inquiry received on January 7, On
behalf of Dominion Dental Services, Inc., we thank you for your interest
with
our Member’s complaint and giving us the opportunity to address her concerns;
Member feedback is essential for maintaining and improving the quality of our
service
Our Grievance and Appeals Department researched the
Member’s complaint and will reach out to the Member directly to resolve her
concerns
If we can be of further assistance, or if you have any
questions regarding this matter, please feel free to contact me directly at
###-###-#### Ext*** or ***@dominiondental.com
Sincerely,
Carey W***
Manager of Grievances and Appeals
We Work For Your Benefit

Good afternoon - I did receive a voicemail from *** yesterday but I have not had a chance to return his callI have asked a Supervisor to reach out to him this afternoon. A letter was also mailed to *** on Tuesday - we hope he finds this information helpful.If I can be of any further assistance, please let me knowIt is our intent to always resolve consumer concerns to their satisfactionBest,Carey

February 1,
*** ***
The Revdex.com
KSt., NW, 10th Floor
Washington, DC
Re: ID# ***
Dear *** ***:
Thank you for your inquiry received on 1/28/On behalf of Dominion Dental Services, Inc., we thank you for your interest with our
Member’s complaint and giving us the opportunity to address her concerns; Member feedback is essential for maintaining and improving the quality of our service
Our Grievance and Appeals Department researched the Member’s complaint and will reach out to the Member directly to resolve her concerns
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext*** or ***@dominiondental.com
Sincerely,
Carey W***
Manager of Grievances and Appeals
We Work For Your Benefit

The Revdex.comKSt., NW, 10th FloorWashington, DC 20005 Re: ID# *** Dear *** ***: Thank you for your inquiry received
on 8/11/2016. On behalf of Dominion National we thank you for your interest with this consumer complaint and giving us the opportunity to address his/her concerns; consumer feedback is essential for maintaining and improving the quality of our service. Unfortunately, there is not enough information for us to identify the complainantPlease ask the consumer to provide a full name (first and last), and if possible, the date of service in question. If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Extor ***@dominionnational.com . Sincerely, Carey W***Manager of Grievances and Appeals We Work For Your Benefit

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

February 8,
*** ***
The Revdex.com
KSt., NW, 10th Floor
Washington, DC
Re: ID# ***
Dear *** ***:
Thank you for your inquiry received on 1/29/On behalf of Dominion Dental Services, Inc., we thank you for your interest with our
Member’s complaint and giving us the opportunity to address his concerns; Member feedback is essential for maintaining and improving the quality of our service
Our Grievance and Appeals Department has researched the consumer’s complaint and will be reaching out directly to resolve his concerns
If we can be of further assistance, or if you have any questions regarding this matter, please feel free to contact me directly at ###-###-#### Ext*** or ***@dominiondental.com
Sincerely,
Carey W***
Manager of Grievances and Appeals
We Work For Your Benefit